C774 User Guide 4G LTE Broadband Wireless 11n CPE Router Franklin Wireless C774 User Guide_EN www.franklinwireless.com Version 1.4.9 / 09.10.2013 © 2013 FRANKLIN WIRELESS. FRANKLIN WIRELESS and the logo are trademarks of FRANKLIN WIRELESS. Other marks are the property of their respective owners. Page 1 / 48 Copyright © 2013 Franklin Wireless Corp.
Contents Chapter 1 Overview General Features --------------------------------------------------------------------------------------------------- 4 What’s in the box? Components ----------------------------------------------------------------------------------------------- 4 -------------------------------------------------------------------------------------------------------- 5 Service Status Indicator (LED) Description --------------------------------------------------------------------- 6 Network Ac
Chapter 4 Interface and Settings for Voice Call Service User Menu ---------------------------------------------------------------------------------------------------------- 35 Ring / Sound Menu ----------------------------------------------------------------------------------------------- 36 Tools Menu --------------------------------------------------------------------------------------------------------- 37 Time Menu -----------------------------------------------------------------------------------
Chapter 1 Overview General Features 4G LTE High-Speed Wireless Data LAN (RJ-45) and Wi-Fi Connectivity Home Phone Voice Connectivity (RJ-11) – PLEASE NOTE THAT THIS FEATURE DESCRIBED THROUGHOUT THIS USER GUIDE IS NOT AVAILABLE ON CERTAIN VERSIONS OF THIS PRODUCT Manage Wired and Wireless Network Activity Easy-to-use web-based interface that allows you to manage, monitor, and customize your LAN, Wi-Fi and 4G LTE connection.
Components Front Panel Back Panel ⓐ Power LED ⓑ LAN LED ⓒ Voice Call and Voice Mail (if applicable) and Wi-Fi & LTE LED ⓓ Power On/Off Button ⓔ Battery Cover ⓕ RJ-11 POTS Telephone Line Ports (1-2) ⓖ RJ-45 Ethernet LAN Ports (1-4) ⓗ A/C Power Connector ⓘ Reset Button ⓙ WPS Button ⓚ N/A ⓛ LTE Secondary Antenna ⓜ LTE Primary Antenna ⓝ N/A ⓞ USB Port Page 5 / 48 Copyright © 2013 Franklin Wireless Corp.
Service Status Indicator (LED) Description LED Indicator No Description LED Color No Light Remark Solid/Blinking - Device is powered off Low battery(battery bar level = 1) Battery is critically low. Please connect to a Solid power source. Power 1 External power removed Battery power will be consumed; please Blinking connect to ower source.
Network Access 4G Mobile Broadband with LTE* - Download speeds of up to 100 Mbps - Upload speeds of up to 50 Mbps 3G Mobile Broadband with EVDO Rev.A* - Download speeds of up to 3.1 Mbps. - Upload speeds of up to 1.8 Mbps. 2G Voice Call service with 1xRTT (if applicable) * -Incoming and Outgoing Voice Call Service Wi-Fi 802.11b/g/n - 802.
Chapter 2 Getting Started To get started, take the following steps before you set up CPE.
Installing the Antennas To install the antennas, follow these steps: ① Align the antennas with the antenna posts on the CPE router as shown below. ② Mount the antennas on the antenna posts. ③ Swivel the antennas in any direction and check placement to improve signal. Note: These two external antennas are required for proper 4G LTE service; please position these antennas on a right angle to each other for the best 4G LTE signal reception.
Note: • When the AC adapter is connected the battery will charge automatically. • The battery power can supply power for voice calling service in case of power outage or emergency. The Wi-Fi and LAN service will be disabled during battery-powered operation. (if applicable) Battery Tips Warning! Use only Franklin Wireless approved batteries and chargers with your device.
Hooking up your telephone (if applicable) ① Plug in your telephone into RJ-11 port 1 or port 2 as shown below. Plugging-in the Power Adapter and Turning on the device ① Connect the Power Adapter to the CPE router and plug the Power Adapter into an outlet. ② Press the Power On/Off button. Power On/Off Button Page 11 / 48 Power Adapter Copyright © 2013 Franklin Wireless Corp.
Activating your device Activating LTE Data Service ① After inserting your SIM card, power up the CPE router, and connect the router with your PC (LAN or Wi-Fi). ② Open your Web browser and enter http://192.168.1.1/ into the address window. Enter your username and password in the Login dialog. (See more detail in Chapter 4) ③ Once connected, check the ‘USIM State’ of the WWAN Device Status item in the WWAN menu. A.
Activating Voice Call Service (If applicable) ① Connect your telephone into the CPE router. ② Hook off your telephone handset. ③ Press the dial button to “*228” in order to dial up the activation system of your network operator. ④ When the activation process is done, you should hear a voice message from your network operator system. Warning If the activation process did not complete or you were unable to make a Voice Call service please: A. Go to your network operator’s retail store. B.
Connecting to the Router Please connect your computer to the CPE router if you haven’t done so already. Wi-Fi connection ① Turn on your computer and turn on the CPE router. The router’s LTE ( ) LED should be solid green or orange, indicating the device is in service and ready to connect. The CPE router broadcasts its own wireless network. ② On your computer, use the Wi-Fi manager (Windows) or the AirPort menu bar icon (Mac OS X) to connect wirelessly to the CPE router’s wireless network.
WPS Configuration Any wireless computer or wireless adapter that connects to the router wirelessly is a client. The client of your computer’s system must support a WPS button and also must have a WPS configuration utility. The WPS method is used to easily add devices to the Wireless network using a PIN or a push button. Please note the client’s devices must support WPS capability in order to be configured by this method.
Note • Before the WPS activity, we recommend removing the router’s Wi-Fi profile stored on your device (personal computer, laptop, smartphone), and then push the ‘Start PBC’ button or press the ‘WPS button’ on the router. The device should connect in about two minutes after pressing the WPS button, if there is no connection within two minutes, the router will restart. • Only supports 1:1 connection between the router and device (i.e.
Device Specifications Feature Description Remark 137mm(H) x 153.8mm(W) x 34.5mm(D) Size (W,D,H) (5.39(H) x 6.06(W) x 1.36(D) (inch) Weight About 283g (9.98 oz) Operating Temperature 0◦C to 60◦C Humidity 65 % Storage Temperature -10 ◦C to 85 ◦C Operating time (Battery) 40 minutes (Voice Call Service only) Battery and charging Li-ion Polymer 1050mAh, 3.7V.
Chapter 3 Browser Interface and Settings for Wi-Fi and LAN service Login Open your Web browser and enter http://192.168.1.1/ into the address window. The web interface should display as shown below. Username: admin Password: admin Home Screen Menu The Home screen is the first screen you see after logging in to the browser interface. It is the main point of entry for all your work in the browser interface. The user menu runs vertically along the left of the browser interface.
Quick Setup Menu Quick Configuration options for Wi-Fi settings including SSID name and security type, and therefore you can modify those configured items quickly. Statistics Menu LAN The LAN statistics provide statistics (by interface) for the connection(s) only. WAN The WAN statistics item provide statistics (by interface) for the WAN connection(s) only. Page 19 / 48 Copyright © 2013 Franklin Wireless Corp.
WLAN The WLAN Statistics provides counters for all WLAN interfaces. WWAN Menu WWAN Status WWAN Status shows your current network information. WWAN Device status WWAN Device status displays the LTE modem information, and also has the Preferred Mode setting and Data Roaming setting items. Page 20 / 48 Copyright © 2013 Franklin Wireless Corp.
- - - WWAN Modem Status displays the following: Router’s manufacturer Router’s model name Router’s firmware version in use Mobile Station International ISDN Number (MSISDN) International Mobile Equipment Identity (IMEI) Universal Integrated Circuit Card Identity (UICCID) International Mobile Subscriber Identity (IMSI) PRL version in use.
DNS A Domain Name System server translates hostnames or domain names to IP addresses. If there is a DNS server that you would rather use, you can specify it in the IP address box below. DDNS Dynamic DNS allows you to update your dynamic IP address with one or many dynamic DNS server. You can use this to allow can access your local FTP or Web service using a DNS-like address. Note • If your ISP assigns a private WAN IP address such as ‘192.168.x.x’ or ‘10.x.x.
LAN Settings You can configure LAN settings of the router device such as LAN IP Address and DHCP configuration. IP reservation allows static IP address assignment by DHCP server for specified MAC address. UPnP Devices The UPnP Devices list allows you to see all UPnP devices that are discovered by the CPE. Page 23 / 48 Copyright © 2013 Franklin Wireless Corp.
Routing Table List The Routing Table displays configured routes and interfaces on CPE device. DHCP Client List The DHCP client list allows you to see which clients are connected to the CPE device via IP address and MAC address. Wireless Menu Radio Settings Configure common WLAN parameters applicable to all active AP in the system. To show WLAN Advanced Radio Settings page, press the corresponding ‘Advanced Radio Settings’ button. Page 24 / 48 Copyright © 2013 Franklin Wireless Corp.
WLAN Advanced Radio Settings Configure advanced WLAN parameters applicable to all AP in the system. Wireless Settings This page shows all WLAN AP profiles on the CPE router. To modify the main parameters of an AP, press the corresponding ‘Modify’ button. This page allows to modifying an existing WLAN profile. Page 25 / 48 Copyright © 2013 Franklin Wireless Corp.
- SSID: you can change or input new Network Name (SSID), the router’s default SSID is last 4 digit of ‘Franklin CPE XXXX’, ‘XXXX’ is your router’s Network Name (SSID). - AP Name: you can change or input new Application Processor Name (AP) which is corresponding with the WLAN radio’s parameter such as ‘Radio-1.’ Maximum Client Limit: you can change or input the number of the WLAN connectivity, currently the CPE router allows 32 users to wirelessly connect.
WPA Allow only computers which are configured with WPA security option. WPA2 Allow only computers which are configured with WPA2 security option. WPA-WPA2 Allow computers which are configured with either WPA-PSK or WPA2-PSK security option. WPS Settings WPS is used to easily add devices to wireless network using a PIN or a push button, the devices must support WPS capability in order to be configured by this method.
WLAN WPS Authorized MAC Configuration This page allows you to configure the list of devices which are allowed to connect using WPS PIN. A total of 16 entries can be created. W(Wireless) MAC Filter This page allows you to control WLAN association by specifying computer’s MAC addresses. A total of 32 entries can be created.
Note • If you configure the CPE router from a wireless computer, you must add your computer’s MAC address into the access control list. Otherwise, you will lose your wireless connection when you click “Apply.” In this case, you must access the router from a computer connected via wire, or from a wireless computer, then set the allowed MAC address, into the access control list, to make any further changes. Device Security Menu Device Security Settings Device security related configuration setting.
Note • If you configure the CPE router from a wireless computer, you must add your computer’s IP address into the access control list. Otherwise, you will lose your wireless connection when you click “Apply.” In this case, you must then access the CPE router from a configured computer, set the allowed IP address into the access control list. Content Sharing Menu Content Sharing Menu describes how to access and configure a USB storage drive attached to your router.
If you plug your USB memory stick into the CPE router’s USB connector, you will see your USB storage information mounted as following. Please note the Mount Path information for ‘/mnt/usb’, because it will be used as the Folder Path name in the File Share item. Enabling Sharing (SAMBA) Server In the SAMBA Sever item, you can manage the enabling or disabling the sharing (SAMBA) server. - Check the ‘Enable SAMBA’ field for enabling the sharing server.
- Input a sharing name into the ‘File Share Name’ field like ‘MyShare.’ - Input a folder path string into the ‘Folder Path’ field to ‘/mnt/usb’ which is described on the USB Settings item. - Choose the Access Level on your policy for Read Only or Read-Write. - Select a User which is configured on the User Management item. After finishing the above procedures, you will see the shared folder information.
System Menu Host Name Config Enter the host name for the CPE device and the domain name you want to configure. Host name can be used in place of IP address. System Time Connecting to a Simple Network Time Protocol (SNTP) server allows the CPE device to synchronize the system clock to the global Internet. Administrator Settings Set a password to restrict management access to CPE device. Web Settings Set Auto logout time limit for CPE device.
You will be prompted to confirm the upgrade. After the upgrade process, the system will reboot automatically. System Log System Log allows you to manage the logging options for the CPE router. For viewing the system log, choose “priority” level or higher, then the selected level will be displayed. - For configure system log, the events pertaining to the priority equal to or higher than the selected level will be logged. "Default" level logs all events.
Chapter 4 Interface and Settings for Voice Call Service (if applicable) User Menu Voice User Menu Instructions To alter voice options, pick up the handset and enter the appropriate code as listed in the table below. For detailed information on the voice options listed in the table, please refer to the detailed description in the following section(s). .’ Menu Tree 1. Ring / Sound 2.Tools 3. Time 4. Activating Entry Code 1. Ring Type 11 2. Volume Level 12 3.
Ring / Sound Menu (Option 1) Ring Type (Option ##11) - There are 9 ring types. - You can select ‘1~9.’ After selecting the desired ring type, press ‘’ to store the ring type. - If you choose ‘0’ key instead of ‘’, the selection will be cancelled. - If you press ‘#’ to exit. Ex) ##11 0 or # cancel. It will make a terminal to idle status. ##11 1 ~ 9 (assign ring tone) : Index 1’s ring tone will be selected. Volume Type (Option ##12) - You can adjust the ring volume.
Tools Menu (Option 2) Caller ID (Option ##21) - You can select a CID format for your phone type. - There are 3 types of caller ID. - After selecting a CID type, press ‘’ to save. - If you don’t want to set a caller ID, press ‘#’ to cancel. Caller ID options: 1. BELLCORE 2. V.23 3. DTMF 4. None CID (same as ‘#’key) Dial Tone (Option ##22) - You can select a dial tone for your country. - There are 6 types of dial tones - Press ‘’ to set. Press ‘#’ to cancel. Dial tone types: 0. USA 1.
Time Menu (Option 3) Auto send time (Option ##31) - You can select an auto-send time. - There are 10 options (Please see the chart below). - After selecting a desired auto-send time, press ‘’ to save. - If you press ‘#’, the saved auto-send time will be cancelled and revert back to default auto-send time of 3 seconds.
Setting Menu (Option 4) New Code (Option ##41) - This menu will allow you to change a lock code (the default code is ‘0000’). - Enter ##41, you will hear a confirmation tone. - Enter the current lock code to get a permission to change a lock code. - If the entered current lock code is correct, you will hear a confirmation tone. - After confirmation, you can enter new lock code. The processes of an entering new lock code have two steps: 1) First, you should enter a new lock code and press ‘’ key.
##44 semi-confirmation tone 7777 semi-confirmation tone Press ‘#’ : Enhanced ##44 semi-confirmation tone 7777 semi-confirmation tone Press : Standard Page 40 / 48 Copyright © 2013 Franklin Wireless Corp.
Chapter 5 Troubleshooting Q: What networks does the router operate on? A: The router operates using your carriers 3G and 4G wireless networks for data service and 2G wireless network for voice service. (if applicable) Q: What are the air holes on the back side of the router for? A: The air holes are designed to reduce the heat generated by the device itself while in use. Keep the device away from open flames, dusty conditions, and keep it dry for optimal performance.
Q: Does the router support fax and/or text messaging? A: Fax and text messaging service are not supported. Q: Can the router be used for memory storage? A: The router supports external memory using the external USB connector, so you can plug your USB memory stick into the router and use the file sharing method described in the router’s Web UI. Q: How long does a user need to charge the battery prior to its usage? A: The battery must be fully charged before using the router for the first time.
Q: Why does the router gets warm? A: The router has two radios inside: the 3G radio and the 4G radio. In fringe areas of low 3G or 4G coverage, the transmit power will be at the max and therefore generate more heat. The device has been environmentally tested and approved by the FCC. Q: Why can’t I access the Internet, even if Wi-Fi is connected? A: Please verify the below steps. a. Turn Off the device. b. Make sure using the SIM card from Carrier. c. Make sure the SIM card is inserted correctly. d.
Q: There are two RJ-11 ports in the router’s back side. Are there two separate voice call services? A: Only one voice service is active, but two phones may access the call. Please note that this feature is not available in certain versions of this product. Q: Why am I unable to receive incoming call? A: Please verify your telephone is attached properly. If the telephone is off the hook, you may not hear any ring tone when an incoming call occurs.
Chapter 6 Regulatory Statements FCC Equipment Authorization ID: XHG-C774 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This product is mobile device that needs to be connected with power adapter. The battery included is only used as backup power during the power outage.
- Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Page 46 / 48 Copyright © 2013 Franklin Wireless Corp.
Chapter 7 Glossary ● 802.11 (b/g/n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands, respectively. ● Access Point (AP) — A device that allows wireless communication devices to connect to a wireless network using a standard such as WLAN. ● DHCP — Dynamic Host Configuration Protocol. A network application protocol used to obtain configuration information for an Internet Protocol network.
● Port — A virtual data connection used by programs to exchange data. ● Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN. ● Port Number — A number assigned to a user session and server application in an IP network. ● Protocol — A standard that enables connection, communication, and data transfer between computing endpoints. ● PPTP — Point-to-point Tunnelling Protocol.
