Troubleshooting Guide

Please read these instructions carefully before using this product. The instructions contain important information
which will help you get the best out of the product and ensure safe and proper installation, use and maintenance.
· Do not squeeze or impact the product forcibly.
· Do not disassemble or modify this product.
· Children should be supervised to ensure that they do not use this product as a toy to avoid unnecessary accidents.
· This product needs to be used with the attached alarm, which serves as a reminder during the use of the roof rack. If, when in use, the alarm continues to sound please stop your
vehicle and check our troubleshooting guide. If you are unable to solve the issue, please refrain from using the product until you have contacted customer service.
· In normal use of this product, the suction cup will slowly leak air. When the air pressure inside the leaking suction cup reaches the set minimum pressure value, the N-Power
control box will pump the air automatically, and the alarm will sound. The alarm will stop after a few seconds. The time it takes the N-Power control box to create a vacuum
depends on the hose length and other system settings. Normal operating time is between 5 - 15 minutes and during this time it is normal for the alarm to sound.
· It is normal for the suction cup to leak slowly during use. If the control box starts frequently within 2 minutes(while the alarm keeps buzzing), It is considered to be air leaking too
fast. Frequent start of the control box will cause the internal motor to overheat and not function properly. If similar situations occur, please check whether the suction cup is
damaged, whether the suction part is flat and smooth or whether the hose and quick connector are damaged immediately. If the above problems are removed, but the frequent
start-up phenomenon still occurs, it could mean something is a problem with the product. Please contact customer service immediately. Some products have a particularly
good sealing performance and when the adsorption surface is particularly smooth, it may cause the control box to work automatically at an interval of more than 20 minutes.
If the buzzing alarm doesn't go off for a long time, please open the suction cup, in which way, you will find out if the control box is working normally. If the control box is working
normally, there is no need to worry.
· Before use, please check the battery charge level in the N-Power control box and charge if needed. Do not use with a low battery.
· Before use, please check whether the roof rack control box is working normally with sufficient power. Press the main body of the roof frame on a smooth surface, turn on the
power switch, and press the main body of the roof frame vertically with your hand. After all the suction cups seal to the surface, open any of the suction cups, the control box
should start to work and this suction cup should re-adsorb the surface immediately, this is what we consider normal operation (Meanwhile, connect to the power of the alarm.
The alarm should start to buzz with the control box starts to work, and stop when the suction cup adsorbed completely).
· Before use, make sure that the filter sponge at the suction port on the bottom of the suction cup is in good condition. The filter sponge has a great protective effect on the
adsorption of the suction cup. It prevents dust or other items from entering the suction pipe and guarantees the airtightness of the air valve in the suction cup.
Terms and Conditions
10

Summary of content (12 pages)