Wireless PTZ Outdoor Security Camera User Guide
Warranty & Support Thanks for buying HOSAFE security cameras, we offer 1-year warranty and lifetime support, if you have a good impress with our product, please kindly leave a positive review on Amazon, thanks in advance. ………………………………………………………………………………………… If you have problems in using it , please do not hesitate to contact us via Email: support@hosafe.com, HOSAFE support Team will help you timely; If the product breaks under warranty, we will replace it with a new one for free.
1.What is in the box: WiFi Camera Power Adaptor Screw Kit 2.
3. Camhipro APP Installation Search "Camhipro" in Appstore / Google Play Store, or scan QR code below to download Appstore Android NOTE: Please allow below 3 permissions when you open Camhipro at the first time.
4. Add Camera to Camhipro 4.1 Please take the camera and your phone nearby the WiFi router, about 1 to 3 feet (30 to 100 cm) 4.2 Connect the camera to power supply, open phone WLAN Setting page to find a WiFi signal named “IPCAM-XXXXXX” (X is id number), join the WiFi with default password: 01234567, now your phone is connected to the wifi camera.
4.3 Open Cmahipro, tap “+” and select “IP camera” -->Device in use-->Search nearby devices-->You will see the camera ID and ip address, tap the ID/ip and it will jumpt to add device page-->Tap “Add to” at the bottom, now you have added the camera to Camhipro successfully, you can give a name to the camera or just keep the default name-->Tap “Confirm” at the bottom to be camera list page-->Tap Camera name to watch live video (It will remind changing admin password later, just tap got it).
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Remark: It allows you to change the SD/HD mode to get a higher resolution, and full screen view. If your home does not have internet, you could connect the camera like this and playback video from local sd card (not included), but you can only watch live video when you are near the camera, because the app access the camera via the camera’s wifi access point, if you want to access the camera worldwide, please go to setting page to make the camera connect to your home WiFi.
4.4 Setup Camera Connecting to Home WiFi. Tap setting icon on the top right corner when you watch live video (or tap settinge icon in the camera list page)-->Tap “Wireless Setting”-->Tap “Get the wireless network around the device” (camera and phone should be near the WiFi Router)-->Select your home WiFi (2.
5.Install camera After the camera wifi setup successfully, please take the camera to the installation position, connect to power adaptor, it will connect to WiFi automatically after start in 1 min.
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1.Add Camera 3.Camera UID 5.Videos & Photos Downloaded From SD card 7.Camera Status (Green is Online, Red is Offline) 9.Playback Videos from SD Card 11.Date & Time 13.SD/ HD Switch (Standard and High Definition) 2.Camera Name 4.Setting Icon 6.Local Files (Videos & Photos Saved to Phone While Watching Live Video) 8.Screenshot from Last Live Video 10.Setting Icon 12.Full Screen Live View 14. Speaker (Hear Sound from Camera) 16. Intercom Microphone (Press and hold 15.
21. PTZ Control--Zoom Out button 22.PTZ Control--Down button 23.PTZ Control--Left button 24.Mirror/Flip, Adjust picture direction 25. Auto Focus Camera Zoom Optional 26.Preset position (Only for high end PTZ Function (Only for some models) camera) 27.Microphone and Speaker Volume 28.Image Adjustment (Brightness, Adjustment (keep default recommend) Contrast, Saturation) 29.Night Vision Mode (Ordinary: IR LED working at night, Color: Floodlight Working at night, Intelligent: IR Led 30.
7.Insert Micro SD Card Open the bottom SD Card slot cover with a small screw driver, and insert a micro SD card (Support 16G to 128G), you can see the sd card size after installed successfully, in Camhipro app, Setting--> SD card setting-->you can see the size and format the card Remark: Please power off the camera when insert sd card, and based on default setting, the camera will start loop recording once installed sd card, 10min per video, the latest video will cover the oldest video. 8.
9.Actions when detect a motion 9.1 Save Motion Videos to SD Card, if you have inserted a micro sd card to camera, you will be able to turn on the switch “Alarm recording to SD card” (can not turn on if no sd card) 9.
9.3 Email Alert, If you want camera send an Email Alert with picture, you can turn on “Alarm Capture sent to Email”, and configure Email, see below photos for your reference.
9.4Upload pictures and videos to FTP Server, if you want to upload pictures and videos to FTP server, please turn on “Alarm recording to FTP” and “Alarm Capture saved to FTP”, and configure FTP, see below photos for your reference. Remark: Tap Apply before test. 10.Playback and Download Videos from SD Card 10.1 Playback.
10.2 Download Video. When you select the video, tap the video--> tap Download--->after download complete, tap “To View”. And if you want to save this video to phone or share with family/friend/police, you can tap download icon save to album, then you can find the videos in your phone photo album.
11.Device information You can easily find camera ip address with the device information, and access the camera with its ip address on Web browser. (IE, Edge, Firefox, Chrom, Safari) 12.
13.How to use 2-way talk function If you want to talk with camera, need go to live video page Step 1: Activate the Speaker icon, you can hear from camera Step 2: Active the Microphone icon to speak Remark: You can not hear from camera when you active microphone, and can not speak when you hear from the camera, so you need switch from the microphone and speaker 14.
15.Camera works on other devices This small outdoor security camera not only works with phone app Camhipro, but also works on windows PC / MAC / ipad/ android pad, we offer free windows pc software which could connect camera locally and remotely. For Mac, it can only work with Safari via local ip address. Please check detail instructions on hosafe.com support page or contact our support team via email support@hosafe.
18.Connect to Blue iris Input ip address and onvif port: 8080, click Find/Inspect 19.
20.Connect to QNAP 21.How to get a good night vision picture When the camera changes to night vision mode, if there is obstruction within three meters of the lens, infrared rays will have a concentrating effect, which will cause the obstruction part to be extremely bright, and other screens will be darker, and the night vision effect will be poor.
Troubleshooting Table No. 1 Description Can not see the camera’s WiFi Signal in phone WLAN setting Reason & Solution Please make sure the camera is NOT connecting Ethernet cable, press and hold the reset button on the cable for 20 seconds, wait for 30 seconds, check in your phone WLAN settinge, there should be a WiFi signal named IPCAM-xxxxx, if still can not find the wifi signal, quick press the reset button and wait for 20 seconds, there should be a wifi signal now, the format is IPCAM-XXXXX.
sensor, please reduce the motion sensitivity, and adjust the monitor area to avoid the false alarm area 6 7 8 Alarm too Please reduce the motion sensitivity, adjust the monitor frequent area, setup schedule alarm time in advanced setting Cannot get alarm Enable notification of the Camhipro app in the mobile push settings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.