U3000 User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product.
Before using the product About the product This product records videos while the vehicle is operating. Use this product only for reference when investigating incidents or road accidents. This product is not guaranteed to record for all events. The device may not record accidents with impacts that are too minor to activate the impact sensor or accidents with massive impacts that cause the vehicle’s battery voltage to deviate.
Information to user : RSS-247 This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Contents Safety information 5 5. Using THINKWARE CONNECTED 25 1. Product overview 8 5.1 Connecting the product to THINKWARE CONNECTED 25 1.1 Included items 8 8 8 6. Using the PC viewer 26 6.1 System requirements 26 9 6.2 Learning about the PC viewer 26 1.1.1 Standard items 1.1.2 Accessories (sold separately) 1.2 Part names 1.2.1 Front camera (main unit) - front view 1.2.2 Front camera (main unit) - rear view 1.2.3 Rear camera (optional) 9 10 10 1.
Safety information Read the following safety information to properly use the product. Safety symbols in this guide "Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death. "Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage. "Note" - Provides useful information to help users better utilize the product’s features.
Power supply • Do not operate or handle the power cable with wet hands. Doing so may result in electrocution. • Do not use damaged power cables. Doing so may result in electrical fire or electrocution. • Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to melt, resulting in electrical fire or electrocution. • Use the power cable with the correct connector and make sure the power cable is connected securely and is firmly in place.
Other information about the product Product management and operation • Do not separate the product and the mount when the product is turned on. Doing so may result in product malfunction. • Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail otherwise. • Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a temperature between -4°F and 158°F (-20°C to 70°C).
1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. 1.1.1 Standard items Front camera (main unit) Car charger Hardwiring cable Heat Blocking Film Adhesive cable holder MicroSD memory card with adapter (consumable) Warranty / CS & CE information CPL filter GN D ERY BATT ACC Mount The standard items may change without prior notice. 1.1.
Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Adhesive mount Used to fix the rear camera in the vehicle. Rear camera lens Records the rear view. Security LED Indicates that video is being recorded. • To reset the product, press and hold the voice recording ( simultaneously until you hear beeps. ) and manual recording (REC) buttons • Refer to the following table to check the status of the product using the LED indicators.
Product overview 1.2.2 Front camera (main unit) - rear view DC-IN power port Used to connect the power cable. V-IN input port Used to connect the rear camera (optional). Connection LED Indicates the Wi-Fi and Bluetooth connection status. Speaker Outputs the voice guide and buzzer sounds to indicate the product’s status. Manual recording button • Press to start manual recording. • Press and hold for 3 seconds for SOS recording. REC LED Indicates the recording status.
Product overview 1.3 Removing and inserting the memory card Follow the instructions to remove the memory card from the product or to insert the memory card into the product. Before removing the memory card, ensure that the product is turned off. Gently push the bottom of the memory card with your fingernail to release it, and then remove it from the product.
2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision. Ensure that the front camera lens is located in the center of the windshield.
Installing the product 3 ➊1 4 2 ➋ Remove the protective film from the adhesive mount, and then press the mount to the heat blocking film. Push the mount against the windshield to ensure that the mount is firmly fixed. Align the product to the mount, and then slide it into the locking position until you hear a click. • The product may fall and be damaged during vehicle operation if it is not firmly fixed to the mount.
Installing the product 2.1.3 Connecting the power cable When the engine and electrical accessories are turned off, connect the continuous power cable or the cigar socket power cable to the product. Connecting the car charger Connect the car charger to the product’s DC-IN power port and insert the cigar jack into the vehicle’s power socket. ➊ The location and specifications of the power socket may differ by vehicle make and model. ➋ 2 • Use the authentic THINKWARE car charger.
Installing the product Connecting the continuous hardwiring cable TTE BA RY GN C AC D If you connect the product to the vehicle via the continuous power cable, the camera continues operating even when the vehicle is not operating (parking mode). In parking mode, the camera detects impacts to the vehicle and nearby motion and records video. For more information about parking mode, refer to "3.6 Using parking mode" on page 21.
Installing the product 4 Check the fuse panel’s input and output contact points by using an electrical tester. 5 Place the fuses back into their locations on the fuse panel, connecting each fuse leg with the wire to the output contact point and taking care not to change the fuse position. When you install the fuses on the fuse panel, the fuse legs for the BATTERY wire and the ACC wire must be connected to the output terminals respectively.
Installing the product 2.2 Installing the rear camera (optional) Refer to the following instructions to properly install the rear camera. 2.2.1 Selecting an installation location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view. • For vehicles with a sunshade attached to the rear windshield, you must select a location where using the sunshade will not interfere with camera operation.
Installing the product 3 Attach the product and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down. 4 Adjust the camera’s vertical angle. 2.2.3 Connecting the rear camera cable Power off the product and connect the rear camera cable to the front camera (main unit). 1 Connect one end of the rear camera cable to the front camera’s V-IN port.
3. Using recording features 3.1 Turning the product on or off The product is turned on automatically and continuous recording starts when you turn on the ACC or start the engine. Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The video recording does not begin until the product is completely turned on (booted up). 3.2 Learning about the file storage locations Videos are stored in the following folders according to their recording mode.
Using recording features * When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a double beep sound. • Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The video recording does not begin until the product is completely turned on (booted up). • When incident continuous recording starts, a double "beep" sounds as a notification.
Using recording features 3.6 Using parking mode When the product is connected to the vehicle via the hardwiring cable, the operating mode is switched to parking mode after the engine or electrical accessories are turned off and the voice guide will indicate that the parking mode has started. • Parking mode operates only when the hardwiring cable is connected. The hardwiring cable must be professionally installed to the vehicle by a trained mechanic.
Using recording features Option No impact detected Operation description REC LED Monitors impacts to the vehicle. Video will be recorded only when an impact is detected. OFF When an impact is detected while parking, a video is recorded for 20 seconds (from within 1 second after detection) and stored in the "parking_rec" folder.
Using recording features 3.7 Using the Super night vision feature With the Super Night Vision feature, you can record videos that are much brighter than videos recorded without this feature. This feature is enabled by real-time image signal processing (ISP) to improve the brightness of videos recorded. 1 From the mobile viewer, tap Dash Cam Settings > Record Settings.
4. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE DASH CAM LINK application: • Android 7.0 (Nougat) or higher • iOS 13 or higher 4.1 Connect the product to a smartphone 1 On your smartphone, open the Google Play Store or Apple App Store and download and install THINKWARE DASH CAM LINK. 2 Run THINKWARE DASH CAM LINK. 3 Tap Dash cam connection is required.
5. Using THINKWARE CONNECTED You can view and manage recorded videos and configure various product features on your smartphone. • One of the following environments is required to use the THINKWARE CONNECTED application: - Android 7.0 (Nougat) or higher - iOS 11.4 or higher • The services and features provided by THINKWARE CONNECTED application may be changed according to the service policy. Refer to the THINKWARE website (https://www.thinkware.com) for more information.
6. Using the PC viewer You can view and manage the recorded videos and configure various product features on your PC. 6.1 System requirements The following are the system requirements for running the PC viewer. • Processor: Intel Core i5, or higher • Memory: 4 GB or more • Operating system: Windows 7 or later (64-bit is recommended), Mac OS X 10.10 or later • Other: DirectX 9.0 or higher / Microsoft Explorer version 7.
Using the PC viewer 6.2.2 PC viewer screen layout (for Windows) The following provides brief information about the PC viewer’s screen layout. ➌ ➎ ➍ ➏ ➋ ➊ ➐ ➑ ➒ Number ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓ ➓ Description Open a file, or save a video with a different name. Visit the THINKWARE website. View or configure the dashcam settings, and set the language for the PC viewer. Display the current video in full screen. Tap the Back ( ) button to return to the previous screen.
Using the PC viewer 6.2.3 Playing recorded videos on the PC viewer (for Windows) Follow the instructions to play recorded videos. 1 Turn off the product and remove the memory card. 2 Insert the memory card into a memory card reader connected to your PC. 3 Double-click the shortcut to the PC viewer ( ) to open the program. The video files in the memory card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The playlist section layout is as follows.
Using the PC viewer 6.2.4 PC viewer screen layout (for Mac) The following provides brief information about the PC viewer’s screen layout. ➋ ➌ ➍ ➎ ➏ ➊ ➐ ➑ ➒ ➓ U3000 Number ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓ Description Visit the THINKWARE website. Set the language for the PC viewer. Set the speed unit. Switch between the front and rear videos. View or configure the dashcam settings. Save the current scene. Print the current scene. Displays the recorded rear camera video.
Using the PC viewer 6.2.5 Playing recorded videos on the PC viewer (for Mac) Follow the instructions to play recorded videos. 1 Turn off the product and remove the memory card. 2 Insert the memory card into your Mac using a SD card reader or SD card adapter provided. 3 Open the PC viewer. 4 Click and locate the memory card. The video files in the memory card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The playlist section layout is as follows.
7. Settings You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer. The product will stop recording while configuring settings on the mobile viewer. 7.1 Managing the memory card From the mobile viewer, tap Dash Cam settings > Memory Card Settings to manage the memory card settings.
Settings 7.3 Setting recording features From the mobile viewer, tap Dash Cam settings > Record Settings to manage the recording features settings. Options Description Voice Recording Select from Enabled/Disabled. Set Privacy Recording You can set the privacy recording feature to delete your recorded files after a set amount of time to protect the privacy of others. Select from G-Shock only/1min (max. 2min)/3min (max. 4min)/Disabled for the privacy recording setting.
Settings 7.4 Setting road safety features From the mobile viewer, tap Dash Cam settings > Road Safety Settings to manage the road safety features settings. Options Description Safety Cameras Select from Enabled/Disabled for the safety cameras. Mobile Zone Alert Select from Enabled/Disabled for the mobile zone alert. Vehicle Type Select the vehicle type from Sedan/SUV/Truck (Bus). Initialize ADAS In Initialize ADAS, tap Initialize > OK to proceed with initializing.
8. Accessing the product information New users may benefit from the basic product information that can be accessed from the Menu screen. 8.1 Viewing the product information From the mobile viewer, tap Dash Cam Info to view product information. The following product information will be displayed on the screen. • Model Name • Firmware Ver. • Safety Camera Ver. • Memory Size • LOCAL ID • GPS Info • Micom ver. 8.
9. Upgrading the firmware A firmware upgrade is provided to enhance the product’s features, operation or to increase stability. For optimal operation of the product, ensure that you keep the firmware up to date. Follow the instructions to upgrade the firmware. 1 On your PC, open a web browser and go to https://www.thinkware.com/Support/Download. 2 Select the product and download the latest firmware upgrade file. 3 Unzip the downloaded file. 4 Disconnect power to the product and remove the memory card.
10. Troubleshooting The following table lists the problems users may encounter while using the product and measures to resolve them. If the problem persists after taking the measures provided in the table, contact the customer service center. Problems Cannot power on the product Solution • Make sure the power cable (the optional hardwiring cable or car charger) is connected to the vehicle and the product properly. • Check the vehicle’s battery level. The voice guide and/or buzzer do not sound.
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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