User Manual V1.0 V1.
Revision Record： Version Date Author Firmware Version V1.0 2016-01-08 Sherry V1.0 Applicability V1.
Table of Contents 1 Introduction........................................................................................................................................................................................................................................................ 7 1.1 Thanks for Purchasing FIP11/FIP11W/FIP11WL.....................................................................................................................................................................................
5.4 Black List............................................................................................................................................................................................................................................................................. 28 5.5 Muting a Call.............................................................................................................................................................................................................
7.4.1 Basic........................................................................................................................................................................................................................................................................................................45 7.4.2 LAN Host.........................................................................................................................................................................................
7.8 7.7.5.1 Redial List......................................................................................................................................................................................................................................................................................... 74 7.7.5.2 Answered Calls..................................................................................................................................................................................
1 Introduction 1.1 Thanks for Purchasing FIP11/FIP11W/FIP11WL Thank you for purchasing FIP11/FIP11W/FIP11WP/FIP11P. The FIP11/FIP11W/FIP11WP/FIP11P which has 4 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network.
2 Installing 2.1 Assembling the Phone and Connecting to the Network 1) Plug one end of the coiled phone cord into the left side of the phone base. 2) Plug the other end of the handset cord into the jack at the bottom of the handset. 3) If you are using an external power source, push the power cord into the power supply, and plug the power supply into the phone base unit. Note: Use only the power supply that came with the phone.
5) After the sequence, the phone will display date & time, lines status for the phone, and FIP11/FIP11W/FIP11WL is started normally. Note: If the phone does not provide this screen, re-confirm installation and connections. If these are incorrect, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider. 2.4 Connect to the Internet You can connect the FIP11/FIP11W/FIP11WL to the Internet via wired and via wireless.
From webpage: Step 1.Login the web and then open Network/Wireless webpage. Step 2.
Step 3.Press the button to connect to the E3CALL_SZ. Step 4.If the Wi-Fi need authentication, choose the authentication and fill in the password, then choose the button to connection Step 5.If the AP have connected, then connection status will change like following picture and the icon of wireless will display linked.
3 Get Familiar with FIP11/FIP11W/FIP11WL 3.1 Front Panel No. Front Panel Description of function Handset top cradle For the placement of handset (Receiver end) Hook switch For hang-up and hang-off of handset Cradle latch To prevent the handset from dropping when it is wall-mounted.
FLYINGVOICE 4 Soft keys These keys are used as soft keys. These can be used for item selection or control on the LCD screen. The softkey’ function depends on their corresponding content displayed on the LCD at that time. 5 Menu Press it to access to menu items: such as phonebook, multi-functional key, and call history and so on.
FLYINGVOICE 17 Redial The Redial key is used to redial the last dialed number automatically. 18 Handsfree Press it to use Handsfree 19 Numeric Keypad Enters numeric digits for initiating a call or for entering configuration information.
3.2 Rear Panel Part Name Rear Panel Description of function Line Headset console, connect to headset DC 5V Power port USB Insert usb for storage PC Connects to a PC. Internet Connects to the Ethernet switch, router or Internet. 3.3 LEDs Indicator Color LED Status Description ON The phone is in the initialization process. Blink(300 ms) Telephone is ringing (any line). Blink (1 second) OFF The phone receives the short message or voice information.
Name LCD Date Time Phone Numbers Description of function To display the current date. Date format is mm/dd To display the current time. Time format is mm:ss (A or P) To display the phone number of lines. To display the status of lines. Lines Softkey Function The icon means unregistered. The icon mean registered. To display the current softkey function. You can use the softkey button to highlight the item displayed on the LCD screen and then configuration.
4 Menu User can use MENU, soft key and button to browse, modify and configuration the phonebook, multi-functional keys, network, accounts, factory default and so on. 4.1 Items The table below lists Menu items which FIP11/FIP11W/FIP11WL included: Main menu Menu Items Submenu Items (LCD display) (LCD display) (LCD display) Explanation User can view, add, edit, and delete phonebook using the five softkey. 1Phonebook 1.
4.2Recived Box To list the latest 100 records of received message and sent message. 4.3SentBox 5BlackList 6Preferences 5.1NewEntry To configuration the blacklist, max record is 100. 6.1Call Waiting To enable or disable call waiting 6.2Auto Answer To enable or disable auto answer. 7.1Bell Type1 7.2Bell Type2 7.3Bell Type3 7.4Bell Type4 7Ring Tone 7.5Bell Type5 Choose the ring tone from Bell Type1- Bell Type15. 7.6Bell Type6 7.7Bell Type7 7.8Bell Type8 7.9Bell Type9 7.
9.1.5Phone Number 9.1.6SIP Domain Name To set the SIP domain name or domain name of line1. 9.1.7SIP Server To set the SIP server IP address of line1. 9.1.8SIP Server Port To set the SIP server port of line1. 9.1.9Outbound Proxy To set the outbound proxy IP address or domain name of line1. 9.1.10Outbound Proxy Port 9.2Line 2 To set the phone number of line1. To set the outbound proxy port of line1. Same to 9.1 9.3Line 3 9.4Line 4-line8 10.1CFWD AllNumber 10.2CFWD Busy 10Call Forward Number 10.
11.2Date(m/d/y) 12.1.1MWI Enable 12Voice Mail 12.1Line 1 12.1.2Voice Mail Number 12.2Line 2 To set the voice mail number of line1. Same to 12.1 13.1WAN To view the current Internet port’s connection type, or to change the Connection Type Internet port connection type from Static, DHCP and PPPoE. 13.2CurrentIP 13Network To enable or disable voice mail of line1 To view the current Internet port IP address, or to change the Internet port IP address. 13.
13.13802.1p Priority To view the802.1p Priority, or to change the802.1p Priority. 14.1.1WifiConnection Type 14.1Wireless 14Wireless Settings 14.1.2CurrentIP Choose the connection type from Static and DHCP To view the current Internet port IP address, or to change the Internet port IP address. 14.1.3CurrentNetmask To view the Current Netmask, or to change the Current Netmask. 14.1.4CurrentGateway To view the Current Gateway, or to change the Current Gateway. 14.2Wireless Connection 14.1.
16.4Account4Status 16.5Account5Status 17Reboot To reboot FIP11/FIP11W/FIP11WL. 18Factory Default To set FIP11/FIP11W/FIP11WL factory default. To reset password. 19Set Password The password of LCD is same as the one of Webpage. Default is null. 20LCD Contrast To view and change the contrast of LCD. Press it to logout LCD.
6) Press the save softkey button to save changes. 7) Press button or delChr softkey button to delete one digit or a character. 8) Press the cancel softkey button to cancel changes and back to the up level. 9) The password which need when access to Accounts item is the same as the one of admin mode when login Web, default is null.
5 Using Basic Phone Function 5.1 Using the Handset/ Speakerphone/ Headset 5.1.1 Using the Handset To place and answer calls using the handset, simply lift the handset. 5.1.2 Using the Speakerphone To place and answer calls using the speaker, press the speaker button. The green light behind the button will illuminate. 5.1.3 Using the Headset To place and answer calls using the speaker, press the headset button. The green light behind the button will illuminate. 5.2 Making Telephone Call 5.2.
5.2.2 Using Redial Button To redial the last number called: Lift the handset or press speakerphone or press headset, and then press the redial button; the number will be automatically dialed. 5.2.3 Dialing from Phonebook Adding a phonebook Below are the steps to add a phonebook in menu, User can also add phonebooks from you PC using FIP11/FIP11W/FIP11WL Web Interface, button access to the menu items, and use the softkey button to choose 1.Phonebook Step 1.Press Step 2.
Step 1.Press button access to the menu items, and use the up and down button to choose 2. Multi-Function Key Step 2.Configuration one Multi-Function Key to speed dial according to the prompt. Making speed dial: Press the Multi-Function Key corresponding to speed dial to make call immediately. 5.2.6 Using Dial Plan Adding one dial plan: Step 1.Open Phone/Dial Plan webpage Step 2.Add one dial plan, user can refer to 7.6.
Step 1.Pressing the corresponding line button or Step 2.Pressing the speakerphone, or Step 3.Lifting the handset, or Step 4.Auto-answer: if auto-answer is enabling, FIP11/FIP11W/FIP11WL will answer the phone automatically when there is a call incoming Enable auto-answer: press button to access to the menu items, then use the up and down button to choose 6 Reference, set auto-answer enable according to the prompt. Note: user can also enable auto-answer in Phone/Preference webpage, miscellaneous column. 5.
5.4 Black List If user added a black list, FIP11/FIP11W/FIP11WL will forbid the phone number incoming. Adding a black list: There are two ways to add black list, one is from menu, and the other is from your PC to use FIP11/FIP11W/FIP11WL’s webpage. From menu: Step 1.Press button, and then choose 5black list. Step 2.Choose NewEntry, and then add one black list according to the prompt. From Webpage: Step 1.Log on the web, open Phone/Phonebook webpage, Black List column. Step 2.Refer to the 7.6.4.
Step 2.User can input the phone number to make call Step 3.Pressing the button again to release the previously Hold state and resume the bi-directional media. 5.7 Three Way Conference Calls Step 1.To initiate a conference call, press the button during an active call and the first call is placed on hold, and you will hear a dial tone. Step 2.Dial the second person’s telephone number Step 3.
5.9 Unattended Transfer You can transfer an active call to a third party without announcement. Step 1.To initiate an unattended (blind) transfer; press the XFER softkey button during an active call. The first call is placed on hold and you will hear a dial tone. Step 2.Now dial the second person’s telephone number with immediately ending char “#”, FIP11/FIP11W/FIP11WL will transfer phone automatically and you will be disconnected from the call. 5.
5.11 Call Waiting Before using call waiting, you should enable it firstly, and default is enabling. During an active call: Step 1.If call waiting is enabled, call waiting alerts you with ringing if there is another call is incoming, and the associate line button will change to red blinking, press the line key of the second call to answer the second call with the first call holding, pressing the line button of the first call to back to the first call with the second call holding. Step 2.
Step 1.press the softkey button under miss to view the call. Step 2.Press the softkey button under dial to return the missed call. • If the LCD screen does not show a missed call, you can return a call from the Missed Call list: Step 1.Press the button. Step 2.Then selects 3Call History. Step 3.Then selects Missed Calls. Step 4.Choose the call you want to return and press Dial.
stands lower case, EN stands capital letter, and num stands digit Step 4.Press the ok softkey button to input receivers’ phone number. Note: FIP11/FIP11W/FIP11WL support group mails, user can send one message to 10 friends or family one a time; Press the ok softkey button to access to configuration the next receiver’s phone number; You can select one number in phonebook by pressing the pbook softkey button.
6 Using Advanced Phone Functions 6.1 Speed Dials Creating Speed Dials: Following are the steps to creating speed dials in webpage; you can also creating it from LCD Menu. Step 1.Access to web, and then open Phone/Multi-Functional Key webpage Step 2.Then configures one Exp key to speed dial, and then choose the line and fill in the phone number. The following picture is a setting example: Step 3.Press button to save changes and then press button to make changes effective. Using Speed Dials: Step 1.
example, if your one multi-functional key is configured to display Bob’s phone line, the associate multi-functional key shows you the status of his phone line: Green: Line is idle. Red (steady): Line is active or in use. Red (blinking): Line is ringing. In addition, if you have configured the pickup code in BLF, you can press the same multi-functional button to pick up a ringing call at his extension.
Step 1.Access to web, and then open Phone/Multi-Functional Key webpage Step 2.Then configures the Exp keys to shortcut key, and set as you need. The following picture is a setting example: Step 3.Press button to save changes and then press button to make changes effective. Using shortcut Key: Press the Exp Key 1, then the LCD will display the phonebook item immediately, and user can configuration it, the steps are same as configuration from menu.
6.5 Call Park Call Park is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. During an active call, pressing one preprogrammed multi-functional key button to transfer the current telephone conversation to an unused extension number and immediately puts the conversation on hold. The telephone system will then display the extension number of the parked call so that the call can later be retrieved.
Step 4.Press button to save changes and then press button to make changes effective. Using Call Park: Step 1.During an active call (assuming party 1(FIP11/FIP11W/FIP11WL)’s phone number is 6221, party 2’s phone number is 111) Step 2.Party 1 press the Exp Key 6 button (the configured multi-functional key) to park the current conversation and listen the voice prompt patiently, Step 3.Party 3 dialing 71 using another phone to retrieve the call with party 2. 6.
Step 3.Press button to save changes, then the notice will appear, press button to make changes effective. 6.6.2 Using MSG To access you voice mail box, press the MSG button. Then user can listen to the new voice mail or old voice mail or reply voice mail according to the voice prompt. 6.7 Changing the LCD Screen Contrast Step 1.Press the button, scroll to 19LCD Contrast, and press the Select softkey button to access. Step 2.Use the up and down buttons to adjust the screen contrast.
6.9 Setting Your Phone’s Date and Time The date and time for your phone normally come from the phone server. However, if you need to change some date and time parameters, you can follow these steps: button, select Time/Date. Step 1.Press the Step 2.Choose date to adjust date; enter the date in the following format: mm/dd/yy. Step 3.Choose time to adjust time; enter the time in the following format: hh/mm/ss. Step 4.Press the ok softkey button to save the changes. 6.
Step 1.Access to website, open Administration/Management webpage; Step 2.Press the factory default button at the bottom of the webpage; will appear, and then press Reboot button to reboot Step 3.Waiting about 5 seconds, the red notice FIP11/FIP11W/FIP11WL. Note: If you choose factory default, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs. 7 CONFIGURATION 7.
Web Idle Timeout: 5 min 7.2 Login To access the phone through a web browser Step 1.Setup FIP11/FIP11W/FIP11WL correctly Step 2.Lookup the Internet IP Address in the left side of LCD Step 3.Enter “http://Internet IP Address:8080” in the address field of the browser. Step 4.
4 5 6 sub-navigation Click sub-navigation bar to enter to bar configuration webpage configuration title configuration bars The configuration title The configuration bars Every time making some changes, user should press the button to confirm and save the changes. After pressing the button, the red will appear to notice user to reboot. To cancel the changes.
7.4 Status 7.4.1 Basic This webpage displays the basic status of your FIP11/FIP11W/FIP11WL, including the information about product information, SIP account status, network status, VPN status, PC port status and system status. Click Refresh button to refresh the status.
7.4.2 LAN Host This page displays the status about the cliend which connected to the FIP11/FIP11W/FIP11WL’s LAN port 7.4.3 Syslog This page displays the log of system. User can press Clear button to clear all information, Click Refresh button to refresh syslog. Click Save button to save syslog.
7.5 Network 7.5.1 WAN User can configuration the parameters of Internet Port, PC port and Network Address Server Settings (DHCP). The details are as follows: 7.5.1.1 Internet Port (WAN) Static: In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from your administration. Webpage Field Name FLYINGVOICE Description Internet Connection Type Choose Static IP.
DHCP: In DHCP mode, IP phone is a DHCP client. IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server. Webpage Field Name Internet Connection Type DNS type Description Choose Automatic Configuration-DHCP. Choose DNS type from Manual and Automatic In Manual: user should set the Primary DNS and Second DNS manually. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically.
Internet Connection Type Choose PPPoE. PPPoE Account Fill in the PPPoE account which get from Internet Service Provider PPPoE Password Fill in the PPPoE account get from Internet Service Provider PPPoE Auto-Dial If or not enable PPPoE Auto-Dial. DNS Type Choose DNS type from Manual and Automatic In Manual: user should set the Primary DNS and Second DNS manually. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically.
Field Name Local IP Address Description Enter the IP address of the router on the local area network, all the IP addresses of the computers which are in the router’s LAN must be in the same network segment with this address, and the default gateway of the computers must be this IP address. (The default is 192.168.1.1) Local Subnet Enter the subnet mask to determine the size of the network (default Mask is 255.255.255.
7.5.3 MAC Clone Webpage Description MAC is the hardware address of network equipment. Sometimes, network providers may bind network account with the network equipment’s MAC address. So you may not pass the provider’s authentication when you use a new FIP11/FIP11W/FIP11WL. In this case, you can use MAC Clone to copy your PC’s MAC address to FIP11/FIP11W/FIP11WL’s Internet port.
Webpage Field Name Description VPN Enable If or not enable VPN. And user can choose the VPN mode from PPTP and L2TP. Initial Service IP VPN server IP address User Name The user name for authentication Password Password for authentication VPN As Default Route Set the VPN as default route 7.5.5 DMZ FIP11/FIP11W/FIP11WL provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN.
set the IP address of DMZ host DMZ Host IP Address 7.5.6 Wireless 7.5.6.1 Wireless Settings Static: In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from your administration. Webpage Field Name Description Internet Connection Type Choose Static IP. IP Address The IP address of Internet port Subnet Mask The subnet mask of Internet port. Default Gateway The default gateway of Internet port.
Type DNS type Choose DNS type from Manual and Automatic In Manual: user should set the Primary DNS and Second DNS manually. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically. 7.5.6.2 Wireless Connection Webpage Field Name Description SSID Display the current connection status, and the name of connected AP appear in the brackets if the wireless is connected. The SSID name of all searched AP.
Password Enter the DDNS service account password DDNS URL Status 7.5.8 Enter the DDNS domain name or IP address See if DDNS is successfully upgraded Routing Field Name Destination Description Destination address Host/Net Both Host and Net selection Gateway Gateway IP address Interface LAN/WAN/Custom three options, and add the corresponding address Comment Comment 7.6 SIP Account 7.6.
7.6.1.1 Basic Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on. Webpage Field Name Description Line Enable If or not enable Line 1 Peer to Peer If or not enable PEER to PEER If enable, SIP-1 will not send register request to SIP server; In System Status, SIP-1 Status is Registered; SIP-1 can make call out, but others can not call SIP-1. Proxy Type DNS Choose DNS type from A Type and DNS SRV.
Webpage Field Name Description Audio Codec Type1 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723 Audio Codec Type2 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723 Audio Codec Type3 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723 Audio Codec Type4 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723 Audio Codec Type5 Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723 G.
7.6.1.4 Advanced Webpage Field Name FLYINGVOICE Description Domain name Mode If or not use domain name in the SIP URI Carry Port Information If or not carry Port information in the SIP URI. Signal Port The local port of SIP protocol, default is 5060 DTMF Type Choose the DTMF type from IN_band, RFC2833 and SIP INFO. RFC2833 Payload (>=96) User can use the default setting Register Interval The interval between two normal Register messages. You can use the default setting.
Keep-alive interval (10-60s) The interval that IP Phone will send an empty packet to Proxy. 7.6.2 Line 2 The parameters of Line2 is same as Line1 except the value of Line 0. 7.6.3 SIP Settings 7.6.3.
7.6.3.2 NAT Traversal Webpage Field Name Description NAT Traversal If or not enable NAT. FIP11/FIP11W/FIP11WL supports STUN traversal, choose “STUN” in the “NAT Traversal Mode” if you want traverse NAT/Firewall. STUN Server IP STUN server IP address, default is stun.fwdnet.net NAT Refresh Interval (sec) the interval to refresh Port STUN port 7.6.4 VoIP QoS Field Name Description SIP /RTP QoS The default value is 0,you can set a range of values is 0~63 7.
7.7.1.1 Preference Webpage Field Name Description Handset Input Gain Adjust the handset input gain from 0-7 Handset Volume Gain Speakerphone Input Gain Adjust the output gain from 0-7 Adjust the speakerphone input gain from 0-7 Speaker Volume Adjust the speaker volume form 0-7 Ringer Volume Adjust the ringer volume form 0-7. 7.7.1.2 Regional Webpage Field Name Tone Type Choose tone type form China, US, Hong Kong and KR.
7.7.1.3 Call Forward Webpage Field Name Description Dest The phone number which will be forwarded to. IP Phone will forward all calls to the phone number immediately when there is an incoming call. Cfwd Busy The phone number which will be forwarded to when line is Dest busy. Cfwd No Ans The phone number which will be forwarded to when there's Dest no answer at your phone. Cfwd No Ans The seconds to delay forwarding calls, if there is no answer Delay at your phone. Cfwd All 7.7.1.
Step 2.Choose one function type from speed dial, BLF, shortcut key, call pickup and call park. Step 3.Set the other corresponding parameters. Step 4.Press Save Settings button to save changes, press Cancel Changes button to cancel changes. Below is an example: Adding speed dial: Step 1.Choose one Exp Key to configuration Step 2.Select the speed dial from the drop down list Step 3.Choose the Line from auto (the first line registered), line1, line2 Step 4.Fill the phone number in Expansion Step 5.
Step 6.Press to save changes. Step 7.Press button to make changes effective. Adding shortcut key: Step 1.Choose one Exp Key to configuration Step 2.Select the shortcut key from the drop down list Step 3.Select the mode from the phonebook, call history, text message, volume+, volume- and login/logout in the drop down list. Step 4.Press to save changes and you can see the status of corresponding LED is solid green. Step 5.Press button to make changes effective.
In idle, press the corresponding button to make call immediately. Adding call park: Step 1.Choose one Exp Key to configuration Step 2.Select the Call Park from the drop down list in type Step 3.Choose the Line from line1, line2. Step 4.Fill the pickup extension code in Expansion Step 5.Press to save changes and you can see the status of corresponding LED is solid green. Step 6.Press 7.7.3 button to make changes effective. Dial Plan 7.7.3.
matched number. Move Up Move Down Press it to move up. Press it to move down. Picture 1 Steps : Adding one dial plan: Step 1. Enable Dial Plan Step 2. Click Add button, and the configuration table like Picture 1 will appear Step 3. Fill in the value of parameters. Step 4.Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Editing one dial plan: Step 1. Enable Dial plan Step 2.
Step 3. Click Edit button, and the configuration table like Picture 2 will appear Step 4. Change the value of parameters. Step 5.Press OK button to end configuration. Step 6. Press Save Settings button to save changes. Deleting one dial plan: Step 1. Enable Dial plan Step 2. Choose one dial plan Step 3. Click Delete button to delete the dial plan 7.7.3.2 Dial Plan Syntactic No.
5 Replace dialed with substituted. For example： <8:1650>123456：input is “85551212”, output is“16505551212” Make outside dial tone after dialing “x”, stop until dialing character “y” For example： 6 7 x,y T “9,1xxxxxxxxxx”:FIP11/FIP11W/FIP11WL make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time.
tone after inputting “5”, stop tone until inputting “8”. 3. Example 3 Using line 1, if user dials 422xxxx or 522xxxx, FIP11/FIP11W/FIP11WL will call 22xxxx333 immediately. 4. Example 4 Using line 2, if user dials 2,622 or 2,6222 or 2,62222 or or , FIP11/FIP11W/FIP11WL will call 5622 or 56222 or 562222 or or immediately. And FIP11/FIP11W/FIP11WL will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”. 5.
7.7.4 Phone Book Webpage Field Name Name Number Picture 1 Description Input the name Input the phone number Steps : Adding one phone book: Step 1. Click Add button, and the configuration table like Picture 1 will appear Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Editing one phone book: Step 1. Choose one phone book Step 2.
Deleting one phone book: Step 1. Choose one phone book Step 2. Click Delete button to delete the phone book Move one phone book to Black list: Step 1. Choose one phone book Step 2. Click Move to blacklist button to delete the phone book Picture 4 7.7.4.
Steps : Adding one Black List: Step 1. Click Add button, then the configuration table like Picture 1 will appear Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Editing one Black List: Step 1. Choose one black list Step 2. Click Edit button, and the configuration table like Picture 2 will appear Picture 2 Step 3. Change the value of parameters. Step 4. Press OK button to end configuration.
Step 5. Press Save Settings button to save changes. Deleting one Black List: Step 1. Choose one black list Step 2. Click Delete button to delete the black list Moving one Black List to phonebook: Step 1. Choose one black list Step 2. Click button to move the black list to the phonebook Picture 3 7.7.5 Call Log To view the call log information such as redial list (incoming call), answered call and missed call.
7.7.5.1 Redial List 7.7.5.
7.7.5.3 Missed Call 7.8 Administration Use can manage the FIP11/FIP11W/FIP11WL in these six webpage; you can configuration the Time/Date, password, web access, system log and so on. 7.8.1 Management You can configuration the value of Time/Date, password, web access, and system log and so on. 7.8.1.
Offset Start Month Offset time, “-60” means advancing 60miniter, “60” means delaying 60minite Choose starting month Start Day of Week Choose starting day Start Day of Week Last in Month Choose starting week Start Hour of Day Choose starting hour Stop Month Choose stopping month Stop Day of Week Choose stopping day Stop Day of Week Last in Month Choose stopping week Stop Hour of Day Choose stopping the function hour Steps: Picture 1 Alarm: Step 1. Enable alarm Step 2.
set stopping Month/Week/Day/Hour in Stop Month/Stop Day of Week Last in Month/Stop Day of Week/Stop Hour of Day. Step 5.Press Saving Settings button to save and press Reboot button to active changes. 7.8.1.2 Password Reset Webpage Field Name User Type Description Choose the user type from admin and user. Original Password Input original password New Password Input the new password Password Confirm Input the new password again Change the password of admin mode: Steps: Step 1.
Step 2. Input original password, default setting is null. Note: In admin mode, you can change the user password directly without the password of user mode. Step 3. Input a new password twice time in New Password and Confirm Password. 7.8.1.3 Web Access Webpage Field Name Description WAN Interface Login If or not enable user login WEB via Internet port. If enable, user can access Web to administration.
Picture 2 Step 1. Set syslog server null and choose one kind of Log Level, like Picture 1. Step 2. Press Saving Settings button to save and press Reboot button to active changes. Step 3. User can view syslog in Status/Syslog webpage. Picture 3 In remote: Step 1. Fill in syslog server IP address or domain name Step 2. Choose one kind of Log Level, like Picture 2. Step 3. Press Saving Settings button to save and press Reboot button to active changes. Step 4.
Steps: Step 1. Choose a upgrade file type from Upgrade Software, Upgrade Ring Voice, Upgrade Dial Plan and Upgrade Config File Step 2. Press Step 3. Press to browser the upgrade file. to start upgrading, LCD will display the notice when upgrading. Step 4. Login web and then check the firmware whether well upgraded by viewing the firmware version in Status/Basic webpage. 7.8.
Delay(sec) Resync Periodic(sec) Resync Error Retry Delay(rec) Forced Resync Delay(sec) Resync After Upgrade Resync From SIP Option 66 Config File Name Profile Rule default is 40. If the last resync was failure, FIP11/FIP11W/FIP11WL will retry resync after the “Resync Error Retry Delay ” time, default is 3600s. Set the periodic time for resync, default is 3600s.
7.8.4 SNMP Field Name SNMP Service Trap Server Address Read Community Name Write Community Name Trap Community Trap period interval(sec) Description If or not enable SNMP. Enter the trap server address. String, as an express password between management progress and agent progress. String, as an express password between management progress and agent progress. The community field in trap. The interval of sending trap. 7.8.
7.8.6 Diagnoisis In this page, user can do ping test and traceroute test to diagnose the device’s connection status. 1. Ping Test Enter the destination IP or host name, and then click Apply, device will perform ping test. 2. Traceroute Test Enter the destination IP or host name, and then click Apply, device will perform traceroute test. 7.8.7 Operation Mode Choose the Operation Mode as Basic Mode or Advance Mode.
8 Trouble Shooting This section provides solutions to problems that can occur during the installation and operation of the IP phone. Read the following descriptions if you are having problems. 8.1 No Operation after Power On Solution: Check if the power adapter is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly. 8.2 Long Time Stop at “Initializing Network” Solution: Check if the Ethernet cable is properly connected.
8.5 Can not Receive Any Phone Call Solution: Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance. 8.6 No Voice during an Active Call Solution: Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance. 8.7 Can not connect to the configuration Website Solution: Check if the Ethernet cable is properly connected.
8.8 Forget the Password Default password of website and menu is null. If user changed the password and then forgot, you can not access to the configuration website or the menu items which need password. Solution: Factory default: press button and choose 16Factory Default, then a notice will appear, choose OK by using the corresponding softkey button.
FCC Note This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Beijing Flying Voice Technology Limited Beijing Shenzhen Add: Room415, ChuangXin Building A#, No.12 HongDa North Add: Room7007, Tiansha Building, MajiaLong, Industrial area, Rd, BDA, Beijing, China NanShan district, Shenzhen, China ZIP code:100176 ZIP code:518052 Tel: +86-10-67886296 Tel: +86-755-26099365 Fax: +86-10-67883237 Fax:+86-755-26099347 EASY3CALL Technology Limited. (Beijing) Support Contact: Rong Peng (pengrong@e3call.com) Sales Contact: Faye Wang (fayewang@e3call.com / Sales@e3call.
