Contents FIP16 User Manual Contents About This User Guide .................................................................................................................................................4 Contact with FlyingVoice .............................................................................................................................5 Purpose .................................................................................................................................................
Contents FIP16 User Manual Send text messages .....................................................................................................................................22 Read text messages .....................................................................................................................................23 Voicemail ............................................................................................................................................................
Contents FIP16 User Manual 3
Contents FIP16 User Manual About This User Guide Thank you for choosing FlyingVoiceFIP16. The FIP16 which have one line is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network. This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone.
Contents FIP16 User Manual Contact with FlyingVoice Main website: Sales enquiries: http://www.flyingvoice.com/ sales1@flyingvoice.com Support enquiries: support@flyingvoice.com Hotline: Address: 010-67886296 0755-26099365 Room508-509, Bldg#1, Dianshi Business Park, No.
Contents FIP16 User Manual Purpose The documents are intended to instruct and assist personnel in the operation, installation and maintenance of the FlyingVoice equipment and ancillary devices. It is recommended that all personnel engaged in such activities be properly trained.
Contents FIP16 User Manual Part 15 FCC Rules This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: “This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
About This User Guide FIP16 User Manual Warnings and Notes The following describes how warnings and notes are used in this document and in all documents of the FlyingVoice document set. Warnings Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury. A warning has the following format: Warning Warning text and consequence for not following the instructions in the warning.
LCD Configuration FIP16 User Manual Chapter 1 Product description This chapter covers:: ·FIP16 ·Internet connection ·Familiar with the phone 2
LCD Configuration FIP16 User Manual FIP16/FIP16/FIP16P Port/Model FIP16 Product Picture 1.8 inch color LCD screen LED 126 * 160 resolution Wi-Fi 2.4G&5G Line 1 Ethernet Port × Headset 3.5mm USB 1*USB for power adapter Soft key 2 Code G.711(A-law,U-law),G.723,G.729A/B,G.
LCD Configuration FIP16 User Manual Internet connection Phone Start Please refer to the quick installation manual for the telephone assembly Step 1.Press the power button more than 3s to power on the FIP16. Note Make sure you had recharge the FIP16 enough power for power on . Step 2. After power on the FIP16, the LCD screen of the phone will display the signature of "FlyingVoice". Step 3.
LCD Configuration FIP16 User Manual From the page: Step 1. Log in to the website and switch to the Network / Wireless page. Step 2. choose one wireless network to connect. Step 3. Use “connect”button at the bottom of the page. Step 4. If the connected wireless does not have a password, you can connect directly; if the wireless connection has a password, enter the password and click "OK" to confirm the connection. Step 5.
LCD Configuration FIP16 User Manual Familiar with the phone Front panel 6
LCD Configuration FIP16 User Manual No. Name Description 1 Power Press the button for more than 3S to power on or power off 2 Volume button Increase or decrease the volume 3 Logo Flyingvoice Logo LED The LCD screen is used to display the status of the phone, such as the IP address of the Internet port. Phone number and line status 5 Soft key You can select or control the operation items displayed below the LCD screen.
LCD Configuration FIP16 User Manual The description of icons in the home screen Icons Description The wifi is connected(There is little signal) The wifi is connected(A lattice signal) The wifi is connected(Two lattice signal) The wifi is connected(Three lattice signal) The wifi is connected(Full lattice signal) The wifi is disconnected Missed Call Short message Headset Battery charging state (charge 20%) Battery charging state (charge 40%) Battery charging state (charge 60%) Battery charging state (charg
LCD Configuration FIP16 User Manual Chapter 2 Basic functions This chapter contains the following: · SIP registration · Dial number · Answer the phone · Mute the call · Hold · 3-way conference · Call transfer · Call forward · Call waitting · Auto Answer · DND · End the call · Blacklist · SMS · Voicemail 9
LCD Configuration FIP16 User Manual SIP registration There are two ways to register a SIP account: register from the LCD and register from the web page From the LCD: Step 1. Press Menu. Step 2. Use the ▲ and ▼ navigation keys to Setting--Account, you need to enter the login password. Step 3. Select the line to register and fill in the relevant configuration as indicated by the LCD Step 4. Use the soft key from to "save" the current configuration. Step 5.
LCD Configuration FIP16 User Manual Notes Step 3-9 is to fill in the required content, other parameters fill in the required 从网页: Dial number You can make a call by either of the following methods: Use the handle Step 1. Press the dial key to enter the destination number. Step 2. Use the "Dial" / # / wait for 5 seconds to dial the phone number.。 Use handsfree Step 1. Press the handsfree off-hook, the LCD display shows "Enter the number" Step 2. Press the dial key to enter the destination number.
LCD Configuration FIP16 User Manual Step 1. Press menu button to enter the menu item and use the ▲ and ▼ navigation keys or enter the number 1 to 1. Phonebook; Or use the phonebook shortcut kkeys in the LCD. Step 2. Use the ▲ and ▼ keys to select the number you want to dial, press the "Call" softkey to make a call immediately. Call from call log Step 1. Press menu button to enter the main menu and use the ▲ and ▼ navigation keys or enter the number 2 to 2.
LCD Configuration FIP16 User Manual Hold When the phone is talking: Step 1. When A and B talk, A presses the HOLD button to keep the current call, and then the A handset can hear the dial tone, and B will play keep music. Step 2. At this point the A phone can enter another phone number to make a call. Step 3. A Press the HOLD button again to release the current hold status and resume the previous call. 3-way Conference Step 1.
LCD Configuration FIP16 User Manual Then A will be disconnect from all call. Step 5. If C don’t agree to answer the transfer call, after A / C hangs up after the call, A presses button to resume the call with B. Blind call transfer Functional Description: Blind call transfer: the phone as a middle side of blind call transfer, will be connected directly to the destination phone without asking. How to Use: Step 1.
LCD Configuration FIP16 User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable all forward at position 1 and fill the destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save& Apply’, and the configuration is complete. How to Use Step 1. The A handset assumes that the unconditional transfer has been configured and the target number is the C telephone. Step 2. B Telephone Calls a telephone Step 3. The C ringing, off-hook and B calls.
LCD Configuration FIP16 User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable the busy forward at position 1 and fill destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete. How to use: Step 1. The A phone’s busy forward has been configured successfully,and the target phone is C. Step 2. The A phone is calling with other phone (not B / C). Step 3. B Calls A . Step 3.
LCD Configuration FIP16 User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable the no answer forward at position 1 and fill destination number at position 2.Potion 3 is no answer to the forward time, default 20s. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete. How to use: Step 1. The A handset assumes that no forwarding is configured and the destination number is the C telephone. Step 2. B Telephone Calls a telephone. Step 3.
LCD Configuration FIP16 User Manual Step 1. Log in to the web page and switch to the ‘VoIP-Line ’ Configuration page. Step 2. There is a call waiting conifiguration item in the ‘Supplementary Service Subscription’ on this page. Step 3. At position 1, you can configure whether to enable the call waiting function. How to Use: Step 1. The A phone call waiting function is configured. Step 2. C calls A When A is connectting with B. Step 3.
LCD Configuration FIP16 User Manual Functional Description: Auto Answer function: automatic answer when there is a call. From LCD: Step 1. Press Menu button. Step 2. Use the ▲ and ▼ navigation keys Setting---- Perferencess settings and select the 3 Auto Answer. Step 3. Fill the relevant configuration according to LCD instructions:whether to enable auto answer From Web page Step 1. Log in to the web page and switch to the "Phone - Preferences" configuration page. Step 2.
LCD Configuration FIP16 User Manual From LCD: Step 1. In the main screen of the phone, from left to right the fourth software is DND softkey, use it, the screen will appear a free play DND icon ,that means DND is enabled. From Web page: Step 1. Log in to the web page and switch to the "Phone - Preferences" configuration page. Step 2. In the middle of the page there is a DND configuration item. Step 3. You can configure whether to enable DND at position 1. How to use: Step 1.
LCD Configuration FIP16 User Manual From LCD: Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to Setting- Blacklist. Step 3. Select "New Entry" and follow the prompt to add a blacklist. From Web page: Step 1. Log in to the web page and switch to the "Phone - Phonebook" configuration page. Step 2. At the bottom of the page there are blacklist uploads and add the configuration. Step 3. When uploading the blacklist, please note that the file format is .csv file Step 4.
LCD Configuration FIP16 User Manual Step 5. Click "Save&Apply" / "Save" to make the configuration take effect SMS Send text messages Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to SMS. Step 3. Select 1. SEND and follow the prompts to edit the text message. Notes When the input text, according to ‘abc’ softkey to switch input method (number or letters),’123’ means number;’abc’ means lowercase letters;’ABC’ means capital letters Write letters, 123 for numbers. Step 4.
LCD Configuration FIP16 User Manual Read text messages Step 1. When there is a new message, the phone screen will have a new message prompt, you can use the softkey to read the message. Step 2. Also you can press Menu button Step 3. Use the ▲ and ▼ navigation keys or enter the number 3 to 3 SMS. Step 4. select 2 Recived Box, or 3. Send Box. Note: The message in the Recived Box received from someone else, including new or old messages. Send Box is a sent message Step 5.
LCD Configuration FIP16 User Manual Step 2. Enable MWI and fill in the Voice Mail Number. Step 3. Use the ‘Save&Apply’ / ‘Save’ button to save your changes for the configuration to take effect. How to Use: Step 1. When there is a voice message, the LED in the upper right corner of the phone will flash. Step 2. Press voice mail button to enter the mailbox Step 3. Also you can use ‘Voice Mail Number’: phone goes off-hook and dials the Voice Mail Number. Step 4.
LCD Configuration FIP16 User Manual Chapter 3 LCD Configuration This chapter contains: · Change language · Change background · Reboot · Restore Factory · Other parameters of the phone 25
LCD Configuration FIP16 User Manual Change language Step 1. Use menu button, then select Setting---Preferences. Step 2. Use the ▲ and ▼ navigation keys to select Setting---Preferences. Step 3. Select 1. Language, use the "select" softkey to enter the language selection interface Step 4. Use the ▲ and ▼ keys to select the language and use the "select" softkey to save the selected language. Change ringtone Step 1. Use Menu button and then select Setting---Sound--- Ring Tones. Step 2.
LCD Configuration FIP16 User Manual Step 1. Press menu button to select Setting---Factory Reaet. Step 2. Press the "Select" softkey to select the factory settings. Step 3. Then confirm the prompt, press the "OK" softkey to continue, the device automatically restore the factory settings and restart. Other parameters of the phone Main menu (LCD display) Menu item (LCD display) Submenu item Functional description (LCD display) using four soft keys, you can add numbers to the New Entry phone book.
LCD Configuration FIP16 User Manual BellType 3 BellType 4 6.
LCD Configuration 9.Time/Date FIP16 User Manual On Code Used to enable the no answer forward Off Code Used to disable the busy forward Time(H:M:S) Set the current time of the phone Date(M/D/Y) Set the current date of the phone MWI Enable 10.Voice Mail Line 1-8 Enable or disable voice mail notification Voice Mail Set the key to enter the voicemail number Number 1.View or change the current Internet port WAN connection type, Connection 2.
LCD Configuration FIP16 User Manual Secondary DNS Wireless Connection AP View or change the Secondary DNS of the current wireless network To display the name of all APs. Product Nmae Software 13.Product INFO Version To view the current information of Product Hardware Name, Software Version, Hardware Version and Version MAC Address.
Web Configuration FIP16 User Manual Chapter 4 Web Configuration This chapter contains: ·Login ·SIP account ·Line ·Network ·Phone ·Dial Plan ·Management 31
Web Configuration FIP16 User Manual Login There are two modes to login Web: (1) admin mode: the default user name is admin, the password also is admin, you can view and configure the Web interface, all settings. (2) user mode: the default user name is user, password also is user, can only view and configure part of the device parameters Login steps: Step 1. Connect the phone correctly and make sure that the device and the computer in the same network. Step 2.
Web Configuration Postition 3 FIP16 User Manual Product Information Postition 4 Product Information Postition 5 Login/Logout Postition 6 Help Device Information Configuration Title Show product information main information shows the firmware version, DSP version, current time and management mode. help to display help information, users can get some help here Use this button,conifg will be saved and apply After changing the parameters, you need to click this button to save.
Web Configuration FIP16 User Manual LAN Host This page shows information about the device connected to the LAN port of the device. Syslog This page displays the system log: the user can use the ‘Clear’ button to delete all logs, clear all information; use the ‘Refresh’ button to refresh the system log;Use the ‘Save’ button Save Log to the local computer to export the log.
Web Configuration FIP16 User Manual SIP Account This page includes: account settings, SIP Settings and VoIP QoS settings, the following picture is the navigation bar: Account setting The user can configure the parameters of line 1-8 in this page, including the following four parts: Basic, Audio Configuration, Supplementary Service Subscription and Advanced. Basic Set up your VoIP service provider to provide basic information such as phone number, account number, password, SIP proxy, and so on.
Web Configuration FIP16 User Manual Phone Number The phone number provided by the SIP server Account SIP server provided by the SIP server Audio Configuration Select audio encoding format: Parameter name Audio Codec Type 12,3,4,5,6,7 G.723 Coding Speed Description Select the corresponding encoding mode from G.711A, G.711U, G.722, G.729 and G.723 five encoding modes Select the encoding rate of G.723, there are two kinds of 5.3kbps and 6.
Web Configuration FIP16 User Manual that automatically adjusts the gain of the amplifier circuit with the signal strength Use First Matching Vocoder in 200OK SDP Whether to use the first matching speech code Codec Priority Coding priority strategies include local and remote Packet Cycle Follows Remote SDP Whether the packaging cycle to the main end Supplementary Service Subscription Parameter name Call Waiting Hot Line MWI Enable Voice Mailbox Numbers MWI Subscribe Enable Description Whether to
Web Configuration FIP16 User Manual Advanced Parameter name Domain Name Type Description Whether to enable domain name recognition in SIP URIs 38
Web Configuration FIP16 User Manual Carry Port Information Whether to carry the SIP URI port information Signal Port The local port number of the SIP protocol DTMF Type Select the second way of dialing, optional items are In-band, RFC2833 and SIP Info. RFC2833 Payload(>=96) The user can use the default settings Register Refresh Interval(sec) The time interval between two normal registration messages. The user can use the default settings.
Web Configuration FIP16 User Manual Use Random SIP Port Whether to use random port Min Random SIP Port SIP minimum random port Max Random SIP Port SIP maximum random port Prefer Primary SIP Server Whether to enable the preferred primary server Hold SDP Attribute Inactive Whether to enable the call to keep the inactive attribute BLF List URL Set BLF List URL BLF PickUp Code Set BLF PickUp Code RTP Port Min RTP minimum port RTP Port Max RTP's maximum port SIP settings SIP Parameters 40
Web Configuration FIP16 User Manual Parameters name Description SIP T1 The default value is 500 SIP User Agent Name Enter the SIP User Agent header field Max Forward Modify the maximum hop value, the default is 70 Max Auth Change the number of authentication failures, the default value is 2 Reg Retry Intvl Registration failed again registration interval, default is 30 Reg Retry Long Intvl Registration failed Register again for the long interval Default 1200 Mark All AVT Packets The default
Web Configuration FIP16 User Manual VoIP QoS Parameters name Description SIP QoS(0-63) Defaults to 46 RTP QoS(0-63) Defaults to 46 Configuration can be based on the scene environment to modify the parameters 42
Web Configuration FIP16 User Manual Network LAN Parameters name Description Local IP Address Set the IP address of the PC port. Local Subnet Mask Set the subnet mask. Local DHCP Server Whether to enable the DHCP server. If the LAN port is not in NAT mode, the user can not enable the DHCP server. DHCP Start Address Start IP address, assign the address of the address to the DHCP client. DHCP End Address End the IP address and assign the address of the address to the DHCP client.
Web Configuration Client Lease Time(0-86400s) FIP16 User Manual DHCP Client to obtain IP lease, in seconds, the default is 86400s. VPN VPN is a technology that builds a private network on a public network. The connection between any two nodes of the VPN network does not have the end-to-end physical link required by the traditional private network, but rather the network platform provided by the public network service provider, and the user data is transmitted in the logical link.
Web Configuration FIP16 User Manual L2TP Parameters name Description VPN Enable Whether to enable VPN. Select PPTP mode. Initial Service IP The IP address of the VPN server. User Name The user name required for authentication. Password The password required for authentication. L2TP Tunnel Name L2TP Tunnel Name L2TP Tunnel Password L2TP Tunnel Password VPN As Default Route Prohibited or open, the default is prohibited.
Web Configuration FIP16 User Manual Parameters name Description VPN Enable Whether to enable VPN. Select OpenVPN mode. OpenVPN TLS Auth Whether OpenVPN TLS authentication is enabled VPN As Default Route Prohibited or open, the default is prohibited.
Web Configuration FIP16 User Manual Routing Add a routing rule: Parameters name Description Destination The destination address of the routing rule to be added Host/Net Select the way you want to add Gateway The IP address of the gateway Interface Select whether the LAN port or other network interface Comment Fill in memo information Current Routing table in the system You can view the routing rules for the current device Phone This page user can configure parameters such as volume, call fo
Web Configuration FIP16 User Manual Preferences VolumeSettings Parameters name Description Handset Input Gain Adjust the volume of the handset MIC. Handset Volume Adjust the volume of the handset. Speakerphone Input Gain Adjust the volume of the speaker MIC. Speaker Volume Adjust the volume of the speaker. Ringer Volume Adjust the volume of the ringer. Speakerphone Mic Boost Whether boost the volume of the speaker MIC by 20db.
Web Configuration FIP16 User Manual Miscellaneous Parameters name Description Auto Answer Whether to enable automatic answering, if the phone automatically answer the phone. Auto Answer by CallINFO Whether to enable automatic answering under CallINFO. Dial Time Out(IDT) How long does the phone dial a dial tone? Call Immediately Key Use "#", "*" to do speed dialing, or disable. Auto Hookon Mode Enable or disable the Auto Hookon Mode .
Web Configuration FIP16 User Manual Blacklist Upload && Download Upload or download the blacklist file in CSV format The format of the batch is: Parameters name Description Name Enter the name Number Enter the number Ring Select the ringtone type Single add: Steps: Add a phone book: Step 1. Click the Add button, and then the configuration table appears as shown. Step 2. Fill in the value of the parameter.
Web Configuration FIP16 User Manual Step 3. Press the Ok button to end the configuration. Step 4. Press the Save button to save your changes. Edit Phonebook: Step 1. Check a number. Step 2. Click the Save button and the configuration table shown in Figure 2 appears. Step 3. Change the value of the parameter. Step 4. Press the OK button to end the configuration. Step 5. Press the Save button to save your changes. Delete a phone call: Step 1. Check one or more numbers. Step 2.
Web Configuration FIP16 User Manual Dial Rule Parameters name Description Dial Plan Whether to enable dial plan Unmatched Policy Choose to accept or reject Line Select the account line Digit Map Fill in the expression for the dial plan Action Grammar, please refer to the dial plan for the grammar step: Add a dial plan: Step 1. Enable the dial plan Step 2. Click the "Add" button, will appear as shown in Figure 1 configuration table Step 3. Fill in the value of the parameter Step 4.
Web Configuration FIP16 User Manual Dial Rule grammar Description Character 012345678 9*# Legal characters x The lowercase letter ‘x’ matches a legal character [sequence] Match a sequence For example: [0-9]: matches one of the numbers 0 to 9 [23-5*]: Match character 2 or 3 or 4 or 5 or * x. Matchx,xx,xxx,xxxx,xxxxx..... For example: “01. ”can match ”0”, “01”, “011”, ”0111”, ……. .
Web Configuration FIP16 User Manual Example 1 If the user dials # 12 # 2, the call will call 010 # 12% 232. Example 2 If the user dials 58101, the phone will call 2413338101. The phone will press after 5 will play the sound, press 8 after dial tone stop. Example 3 If the user dials 422xxxx or 522xxxx, the phone will dial 22xxxx333. Example 4 If the user dials 2622 or 26222 or 262222 or 362222. The phone will dial 5622 or 56222 or 562222.
Web Configuration FIP16 User Manual Parameters name Description NTP Enable Whether to enable NTP Option 42 Whether to enable Option 42 Current Time Show current time Sync with host Set the time zone NTP Settings Set the NTP settings Primary NTP Server Preferred IP address or domain name of the NTP server Secondary NTP Server The IP address or domain name of the alternate NTP server NTP synchronization(1 1440min) NTP synchronization cycle, the cycle time can be 1 to 1440 minutes of any one
Web Configuration FIP16 User Manual Step 2. Enter the new password twice in the new password and confirm the password field. Web Access Parameters name Description Remote Web Login Whether to enable remote Web logon Web Port Set the port to log in through the Internet port and PC port. The default value is 80 Web SSL Port You can set the web SSL port,default is 443 Web Idle Timeout(0 60min) Set the network idle timeout in minutes.
Web Configuration FIP16 User Manual Remotely: Step 1. Enable remote system log enable and enter the IP address in Remote Syslog Server, as shown in Figure 2. Step 2. Select a log level. Step 3. Press the Save Settings button to save and press the Restart button to apply the settings. Step 4. The user can view the syslog server's system log and also view the records of the Status / Syslog web pages. Factory Defaults Setting Click the Factory Default button to reset the phone to factory settings.
Web Configuration FIP16 User Manual Provision 1) configuration allows the phone to automatically upgrade or automatically configure. 2) Phone support provides three ways: TFTP, HTTP and HTTPS. Before testing or using TFTP, the user should have a TFTP server and upgrade files and configuration files. Before testing or using HTTP, the user should have an HTTP server and upgrade files and configuration files.
Web Configuration FIP16 User Manual seconds Forced Resync Delay(sec) If the time to re-sync, but ATA is busy, in this case, ATA will wait for some time, the longest is the "forced resynchronization delay", the default is 14400s, after time, ATA will be forced to re-sync Resync After Upgrade After re-synchronization, whether to enable the firmware update function, the default is enable Resync From SIP Whether to enable resynchronization from SIP Option 66 It is only used in the company within the pr
Web Configuration FIP16 User Manual User Name TR069 The user name of the server connected to the phone Password TR069 The password for the server to connect to the phone 60
Common Troubleshooting FIP16 User Manual Chapter 5 Common Troubleshooting This section provides a solution to the problems that may arise during the installation and operation of IP telephones.
Common Troubleshooting FIP16 User Manual The power is not reflected solution: Check that the the phone have enough . No dial tone solution: Check that the telephone wiring and telephone line order are properly connected. Can not make a call solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance.
Common Troubleshooting FIP16 User Manual Can’t login Web page solution: Check that the Ethernet cable is properly connected. Check whether the URL is correct, URL format: http: // IP address. Check if your firewall / NAT settings are correct. If the IE version is checked by IE8, or use another browser such as Firefox or Mozilla, or contact your administrator, vendor or ITSP for more information or assistance. Forget password The default password for the site and menu is admin.
Common Troubleshooting FIP16 User Manual FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.