Instruction Manual

ManualsBrandsFlir ManualsElectronicsDigimerge 16 Ch. 5plex/network 500 GB, H.264, 3G phone compatible, Omni software

Table Of Contents

www.digimerge.com

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INSTRUCTION MANUAL

English Version 3.0

DIGITAL VIDEO SURVEILLANCE

RECORDER

REAL TIME, H.264

DHU600 SERIES

Summary of content (130 pages)

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Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following model(s): • DHU600 (4/8/16 channel configurations) For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
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Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1. 2. 3. 4. 5. 6. 7.
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Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. 19.
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General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 5.
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Features *16-channel model shown • Compression for analog camera: H.264 • Real-time recording speed of up to 240FPS at CIF • Dual Streaming of up to 120FPS at CIF / Recording of up to 120FPS at CIF • Mobile Viewing support • Pentaplex operation performance: (Live/Record/Playback/Archive/Network) • Independent resolution, FPS, quality and audio setting per channel • Powerful search mode (calendar, time line, event, and multi-hour search) • Quick & easy playback function (Forward & Reverse, Max.
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TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Devices . . . . . . . .
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Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 New Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Archiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Archiving Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Web Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Changing Hardware Video Acceleration Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Monitoring Your Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Increasing and Reducing Video Refresh Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Viewing An Event Log . . . . . . . . . . . .
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How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Appendix C: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Networking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Appendix D: Connecting PTZ Cameras. . . . . . . . . . . . .
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GETTING STARTED The system comes with the following components: DIGITAL VIDEO RECORDER POWER CABLE AND POWER ADAPTER REMOTE CONTROL MOUNTING KIT DVI TO VGA ADAPTER QUICK START GUIDE, MANUAL, (ELECTRONIC MANUAL CD) HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
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BASIC SETUP 1. CONNECT THE CAMERAS a. Connect BNC cameras to the BNC IN ports on the rear panel. BNC IN 2. CONNECT A MONITOR a. Connect up to three monitors to the system using the DVI port, Monitor, or Spot Out port (see figure 1.1). NOTE: VGA output requires a DVI to VGA adapter (not included). 3. CONNECT THE ETHERNET CABLE a. Connect an Ethernet cable to the Network port (LAN) on the rear panel of system (see figure 1.
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FRONT PANEL 1 2 3 7 5 4 8 9 6 10 Figure 2.0 Front panel (16-channel model shown; optical drive brand may not be as shown.) 1. Optical Drive: DVD-RW drive for data backup; drive can be replaced with an HDD if desired (not included; hard drive bay required) 2. IR Sensor: Infrared (IR) sensor for the remote control. 3.
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Front Panel Front Panel (cont’d.) 1 3 2 7 5 4 8 9 6 10 Figure 2.01 Front panel (16-channel model shown) 4.
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REAR PANEL 1 3 2 5 6 4 7 8 9 Figure 2.2 Rear panel (16-channel model shown) 1. VIDEO IN : Camera input ports for BNC cameras; (16-channel configuration shown). 2. MONITOR: Composite output (top) to connect the system to a secondary monitor or DVR. • SPOT OUT: Spot Monitor output (bottom) (Spot monitor only displays cameras, not system menus). 3. AUDIO IN: Connect up to four audio inputs. 4. AUDIO OUT: Connect a single audio output. 5. PAL / NTSC : Switch between PAL and NTSC video output.
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CONTROL DEVICES Remote Control The remote control is the primary input device for the system. 1. PWR: Press to power the system ON/OFF (password required). 2. SETUP: Press to open the system menu. 3. Channel buttons: Press to view individual channels in full-screen; press to input passwords; when entering camera titles, press for alpha-numeric characters. 4. 1 3 ID: Press to select the DVR ID.
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Mouse Control The mouse is an optional control device for the system. NOTE: A mouse is not included with this system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front panel NOTE: If using a PS/2 mouse (not included), a PS/2-to-USB adapter (not included) is required 1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode.
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Using the System USING THE SYSTEM With the system properly connected, you can power on and begin using the system. Powering On The System To power on the system: 1. Press the POWER button on the remote control or front panel. After an initial loading sequence, the system displays a live split-screen mode. By default, the system begins recording continuously from any connected cameras. 2. Using the Virtual Keyboard, enter your ADMIN password (by default, 1234) and select ENTER to log onto the system.
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Using the System On-Screen Display By default, the system launches with a live, split-screen view: 1 2 3 Figure 4.2 Main system display (16-channel model shown) 1. Channel Title: Display the channel number or title. 2. Recording Status: Different icons represent different recording modes: Continuous, Motion, Schedule, and Panic. C Continuous Recording M Motion Recording P Panic Recording A Alarm Recording NOTE: For details, see “Using the Recording Menu” on page 50. 3.
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Using the System Using the Status Bar The Status Bar gives you access to the many modes and functions of the system. To open the Status Bar: • Press the SETUP button on the remote control or front panel OR • Move the mouse (not included) NOTE: By default, login is required when opening menus on the system. If desired, you can disable the password requirement from the System Management menu. For details, see “System Management” on page 38. 1 2 3 4 5 6 7 8 9 10 11 12 13 Figure 5.0 Status Bar.
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Using the System Changing Display Modes The system has six different display modes as well as an Auto Sequence mode. Full-Screen 9-channel (Bottom-right square blacked out on 8-channel models) 8-channel 6-channel Quad 16-channel (16-channel models only) Auto Sequence Figure 5.2 Power/log off options To change display modes: 1. Press the DISP button twice. The display pop-up window opens. 2.
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Using the System Quick Menu (Mouse Only) If using a mouse (not included), right-click any channel to open the Quick Menu. The Quick Menu allows for quick access to key functions, including Panic Recording, Playback and PTZ. To use the Quick Menu: 1. Right-click on a desired channel. The Quick Menu opens. 2. Select one of the following: • PTZ: Open the PTZ control window (login required) • Zoom: Open Zoom Mode. For details, see “Zoom” on page 14.
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Using the System • : Jump to end of clip • : Increase forward playback speed 1X, 2X, 4X, 8X, 16X, 32X, or 64X • X: Close mini-player 5. If you select "Go to..." the Time Selection window opens. Select the year, month, day, hour, minutes, and seconds and adjust by clicking the UP /DOWN arrows. Figure 6.3 Time Selection window 6. When you have selected a date and time, click OK. The Quick Play main screen opens. Use the playback controls as described in step 4.
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Using the System Zoom Use the system’s built-in 8X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, select a channel to view in full-screen (press one of the number buttons on the remote control or front panel). NOTE: The zoom function will not work if the main display screen is in quad or split-screen configurations. 2. Press the ZOOM button. By default, the system will zoom in to the center of the selected channel.
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Using the System PTZ Use the PTZ menu to control any PTZ cameras (not included) connected to your system. For details on connecting PTZ cameras, see “Appendix D: Connecting PTZ Cameras” on page 101. NOTE: It is recommended to use a mouse (not included) with the PTZ control menu. To open the PTZ menu: • Press the PTZ button on the remote control. If necessary, login using your user name and password (by default, user name: ADMIN, password: 1234). 1 2 3 4 5 6 7 8 Figure 9.
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Using the System Log Use the Log file to view recent events on the system, as well as view a preview video of each of these events. Figure 10.0 Log menu with Preview window NOTE: Log works with mouse only (not included). To open the log file: 1. Move the mouse to open the Status Bar. 2. Click (Log). The Log menu opens. NOTE: By default, the Log menu opens with the Preview option enabled. 3. Click any file in the log list to view video of the event in the Preview pane. 4.
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Setting the Time SETTING THE TIME It is highly recommended to set the time on the system before doing any recording. The time can be synchronized to a Network Time Server, or can be set manually. Figure 11.0 Time menu To set the date and time: 1. Press the SETUP button to open the Status Bar. 2. Select MENU and press ENTER. 3. Select SYSTEM SETUP and press ENTER. If necessary, login using your ADMIN password (by default, 1234). The Main Menu opens. NOTE: For more details, see “Date/Time” on page 38. 4.
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Recording RECORDING By default, the system is set to record continuously at startup from any connected cameras. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Motion Recording, Continuous + Motion Recording, Alarm Recording, and Panic Recording. You can set a customized daily or weekly recording schedule using these recording modes. For complete details, see “Using the Recording Menu” on page 50.
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Recording Continuous + Motion Recording The system records continuously from any connected cameras; when motion is detected, the system will record according to customizable motion recording parameters. Alarm Recording When an alarm input is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). You can also set the system to activate an alarm output.
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Search SEARCH View recorded video on the system using the Search menu. You can search by Time or by Event. To open the Search Menu: • Press the SEARCH button twice. If necessary, login using your user name and password. Time Search To search by Time: 1. Select SEARCH BY TIME and press ENTER. Timeline Display Calendar Time Note: The Panorama Playback feature will be enabled in a future update. Figure 13.0 Search menu—Search by Time 2. Select the calendar and press ENTER.
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Search Event Search To search by Event: 1. Select SEARCH BY EVENT and press ENTER. Figure 13.3 Search menu—Search by Event 2. Press the STWX buttons and the ENTER button to select/deselect individual channels or select ALL. 3. Press the STWX buttons and the ENTER button to select/deselect SETUP, MOTION, SMART (HDD events), SYSTEM, ALARM, V.LOSS, RECORD, or select ALL. 4. Under FROM, enter a start time. Under TO, enter a stop time. NOTE: Selected items highlight with a GREEN box.
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Playback PLAYBACK Playback Mode is accessed through the Search Menu. You can also open Quick Play mode from the Quick Menu (mouse only). NOTE: By default, playback begins in split-screen mode (number of split-screen channels varies by model). Figure 14.0 Playback (16-channel model shown) To open Playback mode: 1. Open the SEARCH menu. If necessary, login using your user name and password. 2. Search for recorded video using the calendar and time bars. 3. Select PLAY and press ENTER. Playback begins. 4.
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Archiving Video You can backup video to an AVI archive list while in Playback Mode. To setup a video archive: 1. During playback, press the ARCHIVE button on the remote control or click . The Archive Setup window opens. 2. Select TAG and press ENTER to open the Virtual Keyboard and enter a name/title for the video. 3. Under AVI CHANNEL, select/deselect the channel(s) from which to archive the video. Figure 14.
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Archiving ARCHIVING Use the Archiving menu to backup data to a USB flash drive, external USB HDD, or a blank DVD/ CD (not included). NOTE: Only the ADMIN has authority to archive recorded data. Before You Start • Connect a USB flash drive/external USB HDD to the system or insert a blank DVD/CD in the optical drive prior to archiving data New Archiving Tip! If using a mouse, use the cursor to help you quickly select start and stop times. Figure 15.
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ARCHIVING DATA Search for data using start and stop times and then archive the data to a USB device or DVD/ CD. 7. Select QUERY and press ENTER. The system scans for recorded data based on your selected criteria. The size of the archive data appears under "ARCHIVING INFO." To search for data: 1. Select NEW ARCHIVING and press ENTER. 2. Under TAG, press ENTER to open the Virtual Keyboard and enter a name/title for your archive file. NOTE: A tag is required for reserving and burning archive data.
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Archiving BURNING DATA Copy/write video data to a USB device or blank CD/DVD. NOTE: If you have not already done so, please connect a USB device to the system, or insert a blank CD/DVD in the optical drive. To burn (copy) data to a USB drive or disc: 1. Open the NEW ARCHIVING menu and search for recorded data using customized criteria. NOTE: Make sure you apply a tag to your query. 2. Select QUERY and press ENTER. The system scans for recorded data based on your selected criteria.
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Archiving NOTE: If you do not receive a success prompt, please make sure you have applied a tag to the archive file • LOG: Selected box indicates that a log was applied to the archive data Reserved Data Management Use the Reserved Data Management menu to manage your archived AVI. Figure 15.7 File information (AVI and snapshot) 4. Select CLOSE and press ENTER to exit. BURNING FILES Select files from the archive lists to copy to a USB device or blank CD/DVD. Files can be copied multiple times.
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Archiving NOTE: If you select BURN, the archive data will be burned/written to the drive/disc; if you select ERASE&BURN, the system will first erase any existing data on the USB device or CD/DVD-RW, and then burn the archive data. 7. Select START and press ENTER. The system will begin to extract data and then write data to the drive or disc. This may take several moments depending on the size of the recorded data. NOTE: Once copying is finished, the Burning window will close. 8.
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Using the System Menu USING THE SYSTEM MENU To open System Setup: 1. Press the SETUP button. The Status Bar opens 2. Select MENU and press ENTER. The Setup window opens. Figure 16.0 Select SYSTEM SETUP 3. From the Setup window, select SYSTEM SETUP and press ENTER. If necessary, login using your user name and password (by default, user name: ADMIN; password: 1234). Figure 16.1 System Setup (Main system menu) 1. CAMERA: Configure camera setup, color setup, PTZ setup, and motion sensor settings. 2.
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CAMERA Use the Camera menu to configure camera, color, PTZ and motion settings. CAMERA SETUP Use the Camera Setup menu to change camera titles, enable/disable covert camera, and configure audio To configure Camera Setup options: • Select CAMERA SETUP and press ENTER 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit. Audio The system can record from up to four audio channels.
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Using the System Menu COLOR SETUP PTZ SETUP Use the Color Setup menu to adjust Brightness, Contrast, Tint, and Color for each camera. Use the PTZ Setup menu to configure any connected PTZ cameras (not included). NOTE: Make sure your PTZ camera is properly connected to the system prior to configuring PTZ options. Please refer to your PTZ camera’s instruction manual to determine the correct settings for your PTZ camera. Figure 17.1 Color Setup menu To configure color settings: 1.
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Using the System Menu 6. In the PTZ Property window, configure the following: • AUTO FOCUS: Select ON/OFF • AUTO IRIS: Select ON/OFF • P/T SPEED, ZOOM SPEED, FOCUS SPEED, IRIS SPEED: Select between 1 (low) ~ 10 (high) 4. Select AREA SETUP and press ENTER. The Motion Area Grid opens. Use the Motion Area Grid to assign motion detection to all or specific sectors of the the grid. 7. Select OK and press ENTER. The PTZ Property window closes. 8.
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Using the System Menu DISPLAY Configure the on-screen display (OSD), monitor settings, Auto Sequence, and Spot Out. OSD Use the OSD menu to customize the appearance of the on-screen display, as well as change the system language. • LANGUAGE: Change the system language; select ENGLISH (default), ITALIAN, SPANISH, THAILAND, JAPANESE, CHINESE(S), or CHINESE(T) 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit.
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Using the System Menu channel to display on-screen when an alarm is triggered • ALARM POP-UP DWELL: Set the time (in seconds) for the associated channel to remain on-screen when an alarm is triggered; select from 1 sec, 2 sec, 3 sec, 5 sec (default), 10 sec, 15 sec, 20 sec, 30 sec, 40 sec, or 60 sec • MOTION POP-UP MODE: Select ON/OFF to enable/disable the associated channel to appear in full-screen when motion is triggered • MOTION POP-UP DWELL: Set the time (in seconds) for the associated channel to rema
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Using the System Menu To configure the new sequence: 1. Under VIEW TYPE, select a screen configuration (single channel, quad, 6-split, 8-split, 9-split, 16-split) and press ENTER. 2. Select CONFIGURE and press ENTER. 3. Select a square on the grid and press ENTER. Press the ST buttons to select a channel and press ENTER to assign the channel to the selected square on the grid. 4. Select CONFIRM and press ENTER. The customized configuration appears on the previously blank Sequence window. 5.
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Using the System Menu SPOT OUT Use the Spot Out menu to customize the spot outputs on the system. By default, the system assigns a 4-channel, full-screen sequence to each spot output: CH1~4, CH5~8, CH9~12, and CH13~16. 5. Select MODIFY and press ENTER. The Sequence window opens. Sequence icon Figure 18.10 Sequence window (spot out) Figure 18.8 Spot Out menu 6. Select a sequence icon and press ENTER. From the pop-up menu, select MODIFY and press ENTER to edit the configuration.
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Using the System Menu SOUND Configure live audio, network audio, and buzzer settings. NOTE: Audio-capable cameras or self-powered microphones (not included) must be connected to the system in order to use listen-in audio (live audio monitoring). AUDIO Use the audio menu to configure live audio and network audio settings. 2. Under DIGITAL AUDIO RECEIVE, select ON/OFF to enable/disable the reception of audio from a remote PC. 3.
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Using the System Menu SYSTEM Configure date and time, system management settings, and control device options. DATE/TIME Use the Date/Time menu to configure the date, time, and time format on the system. • D.S.T.: Select ON/OFF to enable/disable daylight savings time on the system 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit.
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Using the System Menu • Video Signal Type: NTSC or PAL, depening on your region • Disk Capacity: The size (in gigabytes) of the internal HDD • IP Address: The network address of your system • MAC address: The physical address of your system on the network • DDNS Domain Name: Your Digimerge DDNS domain Upgrading Firmware Firmware updates may be released periodically to enhance system performance and add extra features. NOTE: Digimerge DDNS registration required.
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Using the System Menu System Data You can save your system settings to a USB flash drive for backup. To save system data: 1. Connect a USB flash drive to one of the USB ports on the front panel of the system. 2. Open the SYSTEM MANGEMENT menu. Under SYSTEM DATA, select SAVE and then press ENTER. To load saved settings: 1. Connect a USB flash drive containing saved system settings to one of the USB ports on the front panel of the system. 2. Open the SYSTEM MANGEMENT menu.
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Using the System Menu USER Configure user authorities and logout options. USER MANAGEMENT Use the User Management menu to create new user IDs, edit passwords, and set email notifications. NOTE: Password must be at least 4 characters long. 4. Under GROUP, select ADMIN, MANAGER, or USER. 5. Select E-MAIL and press ENTER to open the Virtual Keyboard; enter the user’s email address so they can receive email notifications of events on the system (max. 64 characters). 6. Under E-MAIL NOTI.
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Using the System Menu 5. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 6. Select CLOSE and press ENTER to exit. LOG OUT Use the Log Out menu to set Auto Logout and Duration times. USER AUTHORITY Use the User Authority menu to assign authorities/access to the "Manager"and "User" groups. Figure 21.4 Auto Logout menu Figure 21.3 User Authority menu NOTE: Only the ADMIN (administrator) has access to the User Management/User Authority menus.
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Using the System Menu NETWORK Configure IP, DDNS, and email settings. IP SETUP Use the IP Setup menu to enable DHCP and edit IP settings. NOTE: Some networking/IP knowledge is highly recommended when configuring the IP setup menu. To configure IP options: • Select IP SETUP and press ENTER. system remotely via Internet Explorer. To enable Web Service: 1. Select the box next to WEB SERVICE and press ENTER. 2. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 3.
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Using the System Menu number or select AUTOPORT and press ENTER to autoport forward. 2. Select PORT TEST and press ENTER to verify the connection via the client and web ports. NOTE: If you receive a failure warning, please check your network connections and ensure that you have port forwarded the net client and web ports on your router. Figure 22.2 Port Test Failure 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit.
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Using the System Menu To configure DDNS settings: 1. Select DDNS and press ENTER. 2. Under DDNS, select ON/OFF and to enable/disable Digimerge DDNS. 3. Under DDNS SERVER, select DDNS.DIGIMERGE.NET (default). 4. Under USER ID, enter your DDNS user name. 5. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@ddns.digimerge.net, you only need to enter tomsmith in the text field. 6.
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Using the System Menu EVENT/SENSOR ALARM INPUT Configure HDD events, alarm input/ output, buzzer, and email notifications. Use the Alarm Input menu to configure external alarm devices (i.e. a door or window sensor). HDD EVENT Use the HDD Event menu to allow the system to monitor the internal hard disk. NOTE: If more than one HDD is installed the system, the system will treat the hard drives as one HDD. Figure 23.1 Alarm Input menu Figure 23.0 HDD Event menu To set HDD event alarms: 1.
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Using the System Menu ALARM OUTPUT Use the Alarm Output menu to configure behavior and action settings for an external alarm output device, such as a siren or light. Figure 23.2 Alarm Output menu Behavior Settings To configure behavior settings: 1. Select ALARM OUTPUT and press ENTER. 2. Under ALARM OUT, select a channel for alarm output. NOTE: Number of alarm out channels varies 7. Under HDD EVENT, select ON/OFF. If ON, an HDD event will trigger an alarm output.
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Using the System Menu 4. Under MODE, select TRANSPARENT or LATCHED. NOTE: "Transparent" indicates the output is active only when the trigger criteria is present. "Latched" indicates the output is active for a set period of time after a trigger. E-MAIL NOTIFICATION Use the Email Notification menu to configure behavior and action settings for email notifications to remote users. 5.
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Using the System Menu • MOTION: Select the box to enable the alarm output when motion is detected on the system 2. Under FREQUENCY, select 0 MIN, 1 MIN, 5 MIN (default), 10 MIN, 15 MIN, 30 MIN, or 60 MIN. NOTE: Frequency sets the time interval that the system will send email notifications. 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit.
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Using the Recording Menu USING THE RECORDING MENU Use the Recording Menu (Record Setup) to set recording modes and configure recording schedules on the system. To open the Record Menu 1. Press the SETUP button. The Status Bar opens 2. Select MENU and press ENTER. The Setup window opens. Figure 26.0 Select RECORD SETUP 3. From the Setup window, select RECORD SETUP and press ENTER. If necessary, login using your ADMIN password (by default, 1234). Figure 26.
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RECORDING OPERATIONS Use the Recording Operations menu to set the recording schedule frequency and set pre- and post recording times. CONTINUOUS / MOTION RECORDING Use the Continuous/Motion Recording menu to configure recording parameters for each camera, and apply continuous, motion, or continuous + motion recording to a schedule. Figure 27.0 Recording Operations menu To configure recording operations: 1. Select RECORDING OPERATIONS and press ENTER. 2.
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Using the Recording Menu multiple blocks and then press ENTER. The Camera Parameters window opens. Figure 28.2 Error message due to negative frames remaining in the shared FPS pool • QUALITY: Select from LOW, STANDARD, HIGH, or HIGHEST (default) • AUDIO: Select ON/OFF for the desired channel(s) NOTE: The system can record a maximum of four audio channels. 6. Select OK and press ENTER to save your settings. The Camera Parameters window closes and the configured time block(s) change color.
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Using the Recording Menu Recording Schedule Activation Activate Continuous, Motion, or Continuous + Motion recording to selected channels according to the Time Interval Bar at the top of the window. To configure recording modes and set a recording schedule: 1. Select CONTINUOUS/MOTION RECORDING and press ENTER. 2. Select ACTIVATION and press ENTER. The channel grid is highlighted in green. Figure 28.5 Apply a recording mode to the selected time blocks Figure 28.
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Using the Recording Menu NOTE: In figure 28.6, all the time blocks are orange because Continuous+Motion recording was applied to all time blocks. NONE (red): The system DOES NOT record. CONT (Continuous; sky blue): The system records continuously (default). MOTION (Motion; purple): The system only records when motion is detected from one of the connected cameras.
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Using the Recording Menu • FPS: Select from 1, 2, 3, 7, 15, or 30 (default) frames-per-second (real-time recording) from a shared pool of 240 FPS • QUALITY: Select from LOW, STANDARD, HIGH, HIGHEST or SUPER • AUDIO: Select ON/OFF for the desired channel(s) To set an activate alarm recording: 1. Select ALARM RECORDING and press ENTER. 2. Select ACTIVATION and press ENTER. The channel grid is highlighted in green (see figure 29.3).
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Using the Recording Menu NOTE: The selected blocks appear light green to indicated alarm recording has now been activated. 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults. 4. Select CLOSE and press ENTER to exit. Panic Recording Use the Panic Recording menu to set camera parameters for each channel during panic recording. 2.
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WEB REMOTE VIEWER Web Remote Viewer is a remote surveillance software built into your DVR that allows for live viewing and playback. Web Remote Viewer does not need additional software to be installed on your system. Everything is accessed remotely. System Requirements Before using Web Remote Viewer, ensure your system meets or exceeds the following system requirements: Description Requirement CPU 2.
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USING WEB REMOTE VIEWER To access Web Remote Viewer, you must be connected to the internet, or the Local Area Network. Before You Begin You must register for a DDNS address, and enable DDNS on your DVR before you can access your system remotely. By registering for a DDNS address, you can access your system from any computer with a web browser. Register for DDNS To register for a Digimerge DDNS account see “Appendix C: Setting Up DDNS Service” on page 97.
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Using Web Remote Viewer 4. Click Install when the security window opens. Figure 31.2 Internet Explorer Security Warning window. Click Install to continue. 5. Click the ActiveX toolbar when the main Web Remote Viewer window opens. Click Install ActiveX Control. Click the ActiveX tool bar; click Install ActiveX control Figure 31.3 An ActiveX tool bar opens again upon initial log in. Install ActiveX to continue. 6. Click Install when the security window opens. Security Window. Click Install to continue.
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Using Web Remote Viewer • The Web Remote Viewer automatically detects and connects to your DVR after the ActiveX plug in installs. System Tabs Viewer window Configuration Menu Figure 31.5 Web Remote Viewer basic layout. The System Tabs The System tabs near the top of the screen has four tabs: Live, Search, Setup, Information. Click the tab to access its features. Figure 31.6 System Tabs.
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Using Web Remote Viewer Using The Navigation Bar The Navigation Bar allows you to view videos in several split screen modes, save videos, take snapshots of video, and print images of video. 4-channel view 9-channel view Next-window Full-screen Sequence view Print Save Volume Audio input Settings Channel list 16-channel view Snapshot 8-channel view 1-channel view Figure 32.0 Navigation Bar. Viewing Modes • 1-channel view: Displays one channel of video.
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Using Web Remote Viewer The Live Tab The Live tab allows you to view live, streaming video from your DVR. Channel Name Recording Mode Date Resolution Navigation Bar Figure 33.0 Live Tab, main view in single channel mode. Viewing Video In Different Modes To view video in different modes: • Click the buttons in the Navigation Bar to view video in 1-channel, 4-channel, 8-channel, 9-channel and 16-channel modes. • Click to view the next channel. • Click to view video in full screen mode.
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Using Web Remote Viewer Enabling Audio During Viewing You must have a microphone installed onto your system before you can hear audio during remote viewing. To enable the audio source while viewing: • Click the to enable audio. Click again to disable audio Syncing Video Audio It is recommended to synchornize audio with the video (if audio is available). It is recommended to have this setting ON when saving video files. Syncing audio with video ensures that there is no delay between the video and audio.
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Using Web Remote Viewer 2. Click to open a directory tree, and select the desired save location. Saving Video Clips You can save a video clip of streaming video and audio from any channel. Video clips save into the save directory you specify. To save video from a channel: 1. Click on the channel you wish to record. The channel outlines in red. 2. Click to begin saving the video. Click again to stop recording. Printing An Image Of A Channel To print an image of a channel: 1.
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Using Web Remote Viewer Monitoring Your Cameras You can monitor all your cameras at a glance by using the Status tab (Figure 33.3). Figure 33.3 Monitor your cameras using the Status tab. The Status tab allows you to have a "bird’s eye view" of all the connected cameras. For example, in figure 33.3, motion was detected in Channel 6, indicated by the icon. If you click , you will jump to Channel 6. This allows you to quickly and easily view a channel with activity.
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Using Web Remote Viewer Viewing An Event Log Viewing an Event Log allows you to view a list of events that happened. For example, you may want to see if there were any system changes during the weekend. To view an event log: • Click the Log tab and press the Page Down and Page Up buttons to scroll through the log. Page Down & Page Up buttons Figure 33.5 View events in a list by using the Log tab. Configuring PTZ Settings You can configure your PTZ (Pant, Tilt, Zoom) camera remotely.
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Using Web Remote Viewer The Search Tab The Search tab allows you to search video events on your DVR. Searching For A Video By Time You can narrow your searches by searching for events by time. To search for events by time: 1. Click the Search tab near the top of the window. The Search window opens. Click the Search tab to open the search window Viewing Area Search By Time tab Figure 34.0 Search tab. 2. Click the Search By Time tab (default). Figure 34.1 Search By Time tab. 3.
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Using Web Remote Viewer 4. Drag the vertical, blue bar left or right to scan through the video time frame. Drag blue search bar to scan through video time. Figure 34.4 Searching video by time. 5. Use the video playback toolbar underneath the video window to control video playback, and viewing modes. Reverse Playback Foreward Playback Pause Speed Up Foreward Playback Speed Up Reverse Playback Figure 34.3 Video playback toolbar.
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Using Web Remote Viewer 2. Under Event, select/de-select the criteria you want to search your video with. 3. Under Period, select the year, time, and date range you wish wish to search your video with. 4. Beside Search button, click the drop-down menu, and select whether you want to search the video Nearest or Farthest to the event. Figure 34.5 Click the drop-down menu to search the event nearest, or farthest date and time to the video event. 5. Click Search to populate the search list (Figure 34.6).
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3. Under Channel Select, select what channels you wish to back up. Select date and time range using the drop-down menus Select the channels you wish to back up. Figure 34.8 Backup menu. 4. Click Start to begin video backup. NOTE: If selecting multiple cameras to record, multiple files are created. For example, if you select channels 1~3 to be recorded, three individual video files will be created. NOTE: Videos are in AVI format.
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Using Web Remote Viewer Configuring Camera Settings Setting Camera Name, Covert Settings and Camera Audio Input To set up camera properties: 1. Click the Setup Tab near the top of the window. The Camera settings window opens. Setup tab Figure 35.1 Camera Settings: Change camera title, enable/disable Covert recording mode, and enabling audio. 2. Under Camera Title, enter in a name of the camera. Enter in a name beside the All field to give all your cameras the same name. 3. Under Covert, select ON or OFF.
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Using Web Remote Viewer 2. Adjust Brightness, Contrast, Tint and Color by entering values between 0~100. • To apply the same settings across all cameras, enter all values beside All. 3. Click OK to save the settings. Adjusting PTZ Settings To adjust PTZ camera settings: 1. Click the PTZ sub-menu (Camera> PTZ). The PTZ sub-menu opens. Figure 35.3 PTZ settings menu. 2. Under CH Protocol select the desired PTZ protocol to use from the drop-down menu.
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Using Web Remote Viewer Configuring Camera Motion Detection Settings Configuring motion settings on your camera allows you to tell the camera to trigger motion recording in a certain portion of the screen. To configure the camera motion recording settings: 1. Click the Motion sub-menu (Camera>Motion). The Motion window opens. Grid Window Channel Number Selection Drop-down Menu Sensitivity drop-down menu Figure 35.4 Motion Settings menu. 2.
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Using Web Remote Viewer 5. Click the Select All button to highlight the entire grid or; • Click the Reverse All button to reverse the grid area selection. • Click the Delete All button to delete all highlighted areas in the grid. 6. Click OK to save your settings. Configuring Display Settings Adjusting OSD (On Screen Display) Settings To configure OSD settings: 1. Click Display on the navigation bar on the left. The OSD Settings window opens. Figure 36.0 OSD Setting window. 2.
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Using Web Remote Viewer 8. Under the Motion Color drop-down menu, select the color the grid turns when the DVR detects motion. • Color choices are: Yellow, Blue, Green, Red. Adjusting Video Monitoring Settings To adjust Montior Settings: 1. Click the Monitor sub-menu (Display>Monitor). The Monitor Setting window opens. Figure 36.1 Monitor Setting window. 2. Under the Sequence Dwell drop-down menu, select the duration you want a sequence to remain on screen.
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Using Web Remote Viewer 8. Under the Motion Pop-up Dwell drop-down menu, select the duration of the motion pop-up window. • Motion Pop-up Durations are:1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds, 15 seconds, 20 seconds, 30 seconds, 40 seconds, 60 seconds. 9. Click OK to save your settings. Adjusting Audio Settings To adjust audio settings: 1. Click Sound on the navigation bar on the left. The Audio Setting window opens. Figure 36.2 Audio Setting window. 2.
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Using Web Remote Viewer Configuring System Settings Configuring Date and Time To configure your DVR’s date and time: 1. Click System on the navigation bar on the left. The Date/Time setting window opens. Figure 36.3 Date/Time setting window. 2. Under the Date Format drop-down menu, select the format you want the dates to display. • Date format options are: YYYY/MM/DD or MM/DD/YYYY or DD/MM/YYYY. 3. Under the Time Format drop-down menu, select 24-hour to enable 24-hour clock display.
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Using Web Remote Viewer • Under System Information Setting, your DVR’s system information is displayed. Figure 36.5 System Information Setting window. Changing Your DVR’s Name To change your DVR’s name: 1. Click the Management sub-menu (System> Management). The System Information Setting window opens. Figure 36.6 System Management Settings. Password drop-down menu 2. Under the System Name field, enter in your desired DVR name. Enabling / Disabling the DVR’s Password 1.
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Using Web Remote Viewer Changing PTZ Keyboard Settings To change your PTZ Keyboard settings: 1. Click Control Device in the sub-menu (System>Control Device). The Control Device Setting window opens. Figure 36.7 Control Device Setting window. 2. Under the System ID drop-down menu, select an ID between 00~255. 3. Under the Protocol drop-down menu, select desired protocol (D-MAX, Ganz, Simens, Mesa-KB) 4. Click OK to save your settings.
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Using Web Remote Viewer Setting Schedule Mode Duration To set the duration of schedule mode: 1. Click Record on the navigation bar on the left. The Record Operation Setting window opens. 2. Under the Schedule Mode drop-down menu, select the duration you want to enable Schedule Mode for (Daily or Weekly). 3. Click OK to save your settings. Adjusting Continuous and Motion Recording Settings To adjust continuous and motion recording settings: 1.
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Using Web Remote Viewer Configuring the Activation Tab (Optional) None (no recording) Continuous Recording Motion Recording Continuous/Motion Recording Figure 37.0 Activation tab. In this example, the user configured channel 1 (CH1) with different recording types. Between 12:00AM and 6:00AM, motion recording (Mot) is enabled. Between 6:00AM and 12:00PM, no recording type (None) is selected. Between 12:00PM and 6:00PM, continuous and motion recording (Cont/ MOT) is selected.
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Using Web Remote Viewer Configuring Alarm Recording Settings You can configure recording parameters for Alarm recording. When an alarm recording is triggered, these settings automatically activate. For example, in an area with high traffic, you may want to have higher details, and higher frame rates. In an area with less traffic, you may want less detail and slower frame rates. To configure Alarm Recording settings: 1. Click the Alarm sub-menu on the navigation bar on the left (Record>Alarm).
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Using Web Remote Viewer 4. Under the Frame Rate drop-down menu, select the desired frame rate for the specific channel. • Frame Rate choices (in FPS) are: 1, 2, 3, 7, 15, 30. • The far-right column, under FPS, shows you how many FPS you have remaining. 5. Under the Quality drop-down menu, select the desired video quality for the specific channel. • Quality setting choices are: Super, Highest, High, Medium, Low. 6.
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Using Web Remote Viewer Configuring User Settings Adding Users To The DVR Setting User types allows the administrator to grant access to multiple users. The admin can set user password and email notifications settings. To set user privileges on the DVR: 1. Click User on the navigation bar on the left. The User Management Setting window opens. Figure 37.4 User Management Setting window. 2. Under the User ID field, enter in the desired user name. By default, the ADMIN user name is grayed out. 3.
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2. Under Manager, select what type of menus the manager account will have access to. • Setting choices are: Setup, PTZ, Search, Archiving, Web Viewer. 3. Under User, select what type of menus the user account will have access to. • Setting choices are: Setup, PTZ, Search, Archiving, Web Viewer. 4. Click OK to save your settings. Adjusting Log Out Settings To adjust log out settings: 1. Click the Log Out sub-menu on the left navigation bar (User>Log Out). The Log Out Setting window opens. Figure 37.
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Using Web Remote Viewer Enabling DDNS on your DVR To enable DDNS on your DVR: 1. Click Network on the navigation menu on the left. The IP Setup Setting window opens. 2. Under the DDNS drop-down menu, select ON to enable ddns. 3. Click OK to save your settings. Enabling DDNS You must set up a DDNS account before you can enable DDNS on your system. • For details on setting up a DDNS account, see “Appendix C: Setting Up DDNS Service” on page 97.
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Configuring An E-mail Server For The DVR To configure the e-mail server settings for your DVR: 1. Click the E-mail sub-menu on navigation bar on the left (Network>E-mail).The E-mail setting window opens. De-select Default Server checkbox to configure e-mail settings. Test Email field Figure 37.9 E-mail Setting window. 2. De-select the Default Server checkbox to manually input your e-mail server information. • By default, the Default Server is left enabled.
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Using Web Remote Viewer Configuring HDD Event Settings Your DVR’s hard drive can detect immenent failure. You can configure how often the hard drive monitors itself for failure. If the hard drive detects a failure, it sends out a notification e-mail. To configure your HDDs monitoring settings: 1. Click Sensor on the navigation menu on the left. The HDD Event Setting window opens. Figure 37.10 HDD Event Setting window. 2.
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2. Under the Operation drop-down menu, select ON or OFF to enable or disable alarm input on the particular channel. NOTE: To apply changes across all channels, use the ALL drop-down menu. Use the ALL tab to apply changes across all channels. Figure 38.1 Alarm Input Setting window. 3. Under the Type drop-down menu, select if the alarm is normally open (N/O) or normally closed (N/C). 4. Under the Text field, enter in the message you want to receive if an alarm is triggered. 5.
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Using Web Remote Viewer 3. Under the Mode drop-down menu, select Latched or Transparent. • Latched alarms continually "beep" long after a camera detects motion. Transparent alarms "beep" only when there is motion. Once the camera does not detect motion, the "beeping" stops. 4. Under the Type drop-down menu, select N/O (normally open) or N/C (normally closed). 5. Under the HDD Event drop-down menu, select ON or OFF to enable or disable a hard disk failure to send out an e-mail notification. 6.
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Using Web Remote Viewer Configure E-mail Notification To configure your e-mail notification settings: 1. Click the E-mail Notification sub-menu on the navigation bar on the left (Sensor>E-mail). The E-mail Notification Setting window opens. Figure 38.6 E-mail Notification Setting window. 2. Under the Notification drop-down menu, select ON to enable e-mail notification. 3. Under the HDD Event drop-down menu, select ON to enable the DVR to send out an e-mail notification when a hard drive event occurs. 4.
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Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS Specifications Model 4-Channel Operating System Linux Pentaplex Function Simultaneous Record/Playback/Network/Backup Video Compression H.
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Appendix A: System Specifications Specifications Operating Temperature 0°C ~ 40°C Humidity 10 ~ 90% NC RemoteSW CMS support, Web Viewer Playback Specifications Playback Specifications Live Display 4-Channel 8 & 16 Channel OSD On/Off Border Color Selectable Digital Zoom None Up to 3X Up to 120fps @ 352x240 / Up to 100fps @ 352x288 Up to 120fps @ 704x240 / Up to 50fps @ 704x288 Up to 60fps @ 704x480 / Up to 25fps @ 704x576 Up to 240fps @ 352x240 / Up to 200fps @ 352x288 Up to 120fps @ 704x2
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Appendix B: Setting up Remote Viewing APPENDIX B: SETTING UP REMOTE VIEWING Setting up remote viewing requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System • A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity (for remote viewing outside your network) DVR INTERNET ROUTER (Not Included) PC (Not Included) Figure 39.
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Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 39.1 DVR Status screen To find your IP and MAC addresses: 1. Open the MAIN MENU and select SYSTEM. 2. Under the INFO tab you will find your system’s IP address and MAC address. 3.
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Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following ports: • 80 and 554 (default) Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices.
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Appendix C: Setting Up DDNS Service APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. To setup your free Digimerge DDNS account: 1. In your browser, go to http:// ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with your personal information.
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Appendix C: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. ATTENTION: You must enter your DDNS information locally (on your local network) before attempting to connect to your system from a remote location using DDNS. Figure 39.6 DDNS menu To enable DDNS on your system: 1. Press the SETUP button twice on the remote control.
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Appendix C: Setting Up DDNS Service Networking Checklist Use this checklist to confirm you have completed all the steps of the Network Setup.
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Appendix C: Setting Up DDNS Service I have configured DDNS for remote access to my system: Go to http://ddns.digimerge.net and create a new account Domain: ____________________________________ User ID: ____________________________________ Password: __________________________________ I have configured my system to connect to the DDNS server: ATTENTION: You MUST enter your DDNS information LOCALLY before attempting remote access. To enable DDNS on your system: To enable DDNS on your system: 1.
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Appendix D: Connecting PTZ Cameras APPENDIX D: CONNECTING PTZ CAMERAS You can connect RS-485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. VIDEO (BNC) PTZ CAMERA (not included) DVR D+ (TX+)/ D- (TX-) Figure 40.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1. 2. 3. 4. 5. Connect the Transmit Cable to the RS-485 D+ (TX+) port of the PTZ block on the rear panel.
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Appendix E: Connecting Additional External Monitors APPENDIX E: CONNECTING ADDITIONAL EXTERNAL MONITORS Along with VGA output, you can connect secondary monitors to the Monitor Out port (BNC) port on the rear panel of the system. NOTE: Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the system in a sequence. NOTE: For details on configuring the Spot Out sequence, see “Spot Out” on page 36.
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Appendix F: Connecting Motion / Alarm Devices APPENDIX F: CONNECTING MOTION / ALARM DEVICES You can also connect external alarm input and alarm output devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu); simultaneously, the system sends an output signal to a device such as an alarm or siren.
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Appendix G: Full Connectivity Diagram APPENDIX G: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR.
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Appendix H: Replacing the Hard Drive APPENDIX H: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive. You can add a maximum of two hard drives. Removing the Hard Drive To remove the hard drive: 1. Remove the two short black screws on the side panels of the housing and the three short black screws on the rear panel. Keep these sets of screws separate. Figure 41.
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Appendix H: Replacing the Hard Drive 4. Remove the four black screws at the bottom of the mounting bracket(s). Keep these sets of screws separate. Figure 41.3 Unscrew the four black short screws on the hard drive bracket. 5. Carefully remove the mounting bracket from the housing. 6. Remove the chrome screws from the sides of the mounting bracket and remove the hard drive. Figure 41.4 Unscrew the four chrome screws on the hard drive bracket.
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Appendix H: Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive: 1. Carefully place the new hard drive in the mounting bracket and secure with the four chrome screws. NOTE: Each mounting bracket can hold two HDDs (top and bottom). NOTE: The DVR includes a ONE (1) hard drive. The second hard drive is optional. Figure 41.5 Insert the new HDD and secure with screws 2. Place the mounting bracket (with hard drive) in the housing, securing the bracket with the four blacks screws.
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Appendix H: Replacing the Hard Drive Formatting the Hard Drive ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. Figure 42.0 Disk Management menu To format the hard disk: 1. 2. 3. 4. From the SYSTEM SETUP menu, select DISK MANAGE and press ENTER. Select the DISK MANAGEMENT tab and press ENTER (default). Under FORMAT, select START and press ENTER.
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Appendix I: Connecting Audio Devices APPENDIX I: CONNECTING AUDIO DEVICES You can connect up to four audio capable cameras or self-powered microphones to the system. Use the Line Out port to connect the system to amplified speakers*. AUDIO CAPABLE CAMERAS (not included) SELF-POWERED MICROPHONE (not included) DVR LINE OUT / AMPLIFIED SPEAKERS (not included) Figure 43.0 Click OK to begin formatting To connect audio devices: 1.
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Appendix J: Remote Viewing On Mobile Devices APPENDIX J: REMOTE VIEWING ON MOBILE DEVICES You can access your DVR from your mobile device such as an iPhone™ or a Blackberry™. Before You Begin Data charges may appear on your phone bill as a result of browsing streaming video. Always check with your cell phone carrier on how your data plan works. Digimerge is not responsible for data plan fees that may result.
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Appendix J: Remote Viewing On Mobile Devices 5. Touch the channel drop-down menu access a list of channels (Figure 44.1). Flick your finger on the channel list to scroll through. Channel drop-down menu. Figure 44.1 Channel list view. Note that Auto refers to the auto-refresh of images. Leave this option selected. 6. Touch a channel (ie. 02 CH) to switch channels. A checkmark appears beside the selected channel. 7. Touch the blue Done button to return to normal view.
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Appendix J: Remote Viewing On Mobile Devices 2. Click the Start Live button to connect to your DVR. 3. Enter in your user name and password when the authentication window appears (Figure 44.2). Click OK. 4. Click the channel list drop-down menu to view a list of DVR channels. Channel list drop-down menu Close up view of channel list. Figure 44.2 Channel list drop-down menu. NOTE: The Auto checkbox refers to auto-refreshing of images. Leave this option selected.
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Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
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Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions Mouse not detected by system • Mouse cable is not firmly connected to the system • Firmly connect the mouse cable to the USB port on the front panel • Mouse is not connected to the system • There is no picture on selected channels / camera picture is not being displayed • System needs to be reset • Turn the system OFF (press Power button on the front panel).
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NEED HELP? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us  www Online: Product support is avail a b l e 2 4 / 7 i n c l u d i n g p r o d u c t information, user manu a l s , q u i c k s t a r t u p g u i d e s a n d FAQ’s at www.digimerg e . c o m  By Email: Technical support (for t e c h n i c a l / i n s t a l l a t i o n i s s u e s ) tech@digimerge.
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LIMITED WARRANTY Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Updated 08.04.09 Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the documented date of purchase.
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DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
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IT’S ALL ON THE WEB! Tout est sur le Web! ¡Todo está en la Web! Product Information Information sur le produit Información acerca del producto Quick Start Guides Guides de démarrage rapide Guías de arranque rápido Software Upgrades Mises à jour du logiciel Actualizaciones del programa User Manuals Guides de l’utilisateur Guías del usuario Specification Sheets Fiches signalétiques Fichas de especificaciones Firmware Upgrades Mises à jour du micro-logiciel Actualizaciones del microprograma VISIT / VISIT