Installation and User Guide TM Saros Dome Camera 427-0100-00-12 Version 110 April 2019 The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
© 2019 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc. Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems, Inc. and/or its subsidiaries.
Table of Contents Table of Contents Installation 1.1 Camera Overview ....................................................................................................... 5 1.2 Installation Overview .................................................................................................. 6 1.2.1 Camera Connections ......................................................................................... 6 1.2.2 Supplied Components .................................................................
Table of Contents 3.1.3 Users Page ...................................................................................................... 32 3.1.4 Cloud Page ...................................................................................................... 33 3.1.5 Firmware & Info Page ...................................................................................... 33 3.1.6 Alarm Page ...................................................................................................... 34 3.1.
1 Installation This chapter provides an overview of the Saros Dome security camera, and describes how to install and configure it for networking. 1.1 Camera Overview Saros Dome includes multiple thermal sensors, a 1080p visible light camera, IR and visible LED illuminators, advanced on-board thermal video analytics, audio, and digital I/O.
Installation Caution! Except as described in this manual, do not open the Saros Dome camera for any reason. Damage to the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always handle the camera with care to avoid damage to electrostatic-sensitive components. Prior to making any connections, ensure the power supply or circuit breaker is switched off. Be careful not to leave fingerprints on the Saros Dome camera’s infrared optics.
Installation 1.2.2 Supplied Components The Saros Dome camera kit includes these standard components: Camera ball Sunshield Ethernet port Screwdriver 10-pin connector Back box cover RJ45 cover Torx wrench 1.2.3 Back box Items Included in Kit Additional Supplies The installer might need to supply the following items as required (specific to the installation). • PoE power supply or PoE switch for camera power. • Cat5e or Cat6 Ethernet cable for digital video and PoE for system power.
Installation • Physical Security: The unit provides threat detection for physical security systems. In order to ensure that the unit cannot be disabled or tampered with, the system should be installed with security measures regarding physical access by trusted and untrusted parties. • Network Security: The unit transmits over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference.
Installation Step 4 Select the camera, and then click IP Setup. Step 5 Set network parameters such as static IP or DHCP addressing, and then click Update. Note For instructions on other functions available using DNA, such as updating the firmware for multiple cameras at the same time, click the help icon while DNA is running. To configure the camera for networking using the camera’s web page: Step 1 Make sure the camera and the PC are on the same network.
Installation Step 5 Click System Settings. Step 6 On the Network tab, set network parameters such as static IP or DHCP addressing, and then click Save. 1.2.6 Onboard the Camera to FLIR Cloud The camera can be onboarded to FLIR Cloud while still in its shipping box or after installation using the camera’s web page. To onboard a camera: Step 1 On the camera’s System Settings page, click Cloud.
Installation Step 4 Click Onboard. 1.2.7 Camera Placement For installations with incorporating multiple cameras with on-board video analytics, the cameras’ fields of view of cameras should overlap to remove all dead zones in which a camera cannot see a target “head to toe”, as demonstrated in the figure below. The camera’s on-board analytics must be calibrated to detect targets. Refer to Video Analytics Setup. 4m • Install the camera at a height of approximately 4 m (13 ft) or more.
Installation 1.2.9 Install the Back Box Step 1 For each cable, use the Torx wrench to punch a hole in the center of the grommet from the underside. Insert the cable from the conduit though the hole. For surface mount remove with Torx wrench Punch through grommet from underside here Step 2 Push cables back through the seal so the seal is extended out of the back box, as shown: Inside back box Wrong Correct Step 3 Seal all exposed connections. Cable connections are not waterproof.
Installation Step 5 Route the PoE cable as shown below. The PoE cable is all that is required. Back box connector Ethernet 10-pin connector port Pin 1 Step 6 1.3 Secure the back box onto the wall mount bracket using the screwdriver to tighten the three quarter-turn twist-lock assemblies. Camera Connections All connections for the camera are made to the back box assembly. The camera is simply plugged into the back box. 1.3.1 Grounding Ensure the camera is properly grounded.
Installation 1.4 Camera Specifications Camera Model Thermal Sensor Specifications Visible Light Camera Specifications DH-390 2MP Camera Platform Type Dome Array Format Native 320 × 120, 960 × 360 VividIR Detector Type Long-Life, Uncooled VOx Microbolometer Pixel Pitch 12 µm Thermal Sensitivity <50 mK Spectral Range 8 µm to 14 µm Lens Athermalized, focus-free; f/1.
Installation General Camera Platform Type Dome Weight 4 lb (1.8 kg) configuration dependent Dimensions (H,D) 5.75" x 6.35" (146 mm x 160 mm) Power Input/Output One input dry alarm contacts; One output relay contact 1A max at 24 Vac/30 Vdc Input Voltage dc 12 Vdc (±10 %) Input Voltage ac 24 Vac (±10 %) PoE Input Voltage IEEE 802.3af-2003 standard Shipping weight 6.8 lb (3.
2 Operation This chapter describes how to operate the Saros Dome security camera using the camera’s web page or the Saros Cloud Web Application. 2.1 Saros Cloud Web Application To operate and configure a Saros Dome camera using the Saros Cloud Web Application, you must have a FLIR Cloud account and you must onboard the camera to that account (refer to Onboard the Camera to FLIR Cloud). To create a FLIR Cloud account: Step 1 Using a browser, open https://saros.cloud.
Operation Note The Saros Cloud Web Application is similar to the camera’s web page and most pages and operations are available. This guide and the example images in it reflect the camera’s web page. Click System Settings to configure network and date/time parameters, user accounts and password access, alarm settings, and to perform firmware updates (refer to System Settings Pages). The video detection analytics can be armed/disarmed from this screen. Additional choices are for Help and Logout. 2.3.
Operation Visible 1 The default parameters provide a 1920x1080, 30 FPS frame-rate stream. Codec options are H.264 or MJPEG. Visible 2 The default parameters provide a 1280x720, 15 FPS frame-rate stream. Codec options are H.264 or MJPEG. Thermal/Unified Options for the T1 stream are a 960x360 thermal image (T), a 960x720 unified image (U1), or a 1020x760 unified image (U2); default frame-rate is 10 FPS. Codec options are H.264 or MJPEG.
Operation Unified 2 Codecs, Quality, and Bandwidth The codec used determines which parameters you can set that have a significant impact on the quality and bandwidth requirements of the video stream. Use the default values initially, and then individual parameters can be modified and tested incrementally to determine when bandwidth and quality requirements are met. With the H.
Operation Network Options By default, multicast is enabled. Multicast video packets are shared by streaming clients. Additional clients do not cause bandwidth to increase as dramatically as with unicast. Video stream requests for ch0/stream1 are unicast. Client-specific multicast requests vary according to the client. If more than one camera is providing multicast streams on the network, make sure the Destination Network/IP address is unique for each camera (the Destination Port can be reused).
Operation 2.3.2 Visible Page After making adjustments to the visible video, click SAVE or RESET. When reset is selected you will be given the choice to discard the changes or return to factory defaults. Scroll down to open the Advanced Settings dialog. Thermal sensor detection region Advanced Settings • Focus • Night Mode • Video Format When mounted indoors, the visible camera shutter speed may be synchronized to the 50 Hz or 60 Hz power used for lighting the scene.
Operation AGC ROI The region of interest (ROI) determines what portion of the image is used by the Automatic Gain Control (AGC) algorithm to make adjustments to the IR sensor parameters. By default all of the pixels in the image are considered; in some cases it may provide an improved image if a portion of the image is excluded. For example, the sky is generally very cold, so if the ROI excludes the sky it may add more contrast to the rest of the image. A pull-down list offers some convenient options.
Operation 2.3.4 Input/Output (I/O) Page The I/O Info page shows the status of the I/O signals. Select Input Select Output Current state Set current state Select idle state Select idle state Set Reset Interval Save 2.3.5 Save Illumination Page The camera has both visible and infrared LED lights for illuminating the scene for the visible camera. The Illumination page controls the state of these lights. The default sets the visible LEDs off, while the infrared LEDs are set to Auto.
Operation 8) based on the order in which they are created and the available IDs. If an area is deleted, its Alarm ID will be available for reuse. Add tripwires, areas, and masking regions Global Settings Calibration Status Figure 2-1: Video Analytics Page Analytics Calibration Analytics calibration consists of: Step 1 Making sure the camera is mounted in its final location and properly aimed. Step 2 Defining masking regions.
Operation Calibrate Analytics After setting up masking regions, calibrate the scene. Step 1 Have people walking through the detection region at various distances when you start Auto scene analysis. Step 2 Click Reset. The camera automatically analyzes the depth of the FoV based on the people walking in the scene. Be sure to have target people walking along the entire vertical axis of the FoV and along diagonals until scene analysis is completed.
Operation Step 3 Set the far size aspect ratio for a person. Have a person walk around near the center of the area. Select the blue box at the top of the screen and drag to fit the subject. Set the size of the box to the smallest aspect of the thermal image of the subject person. 5. Finish 3. Far Size Calibration 4. Near Size Calibration Figure 2-2: Manual Calibration Step 4 Set the near size aspect ratio for a person. Have a person walk around closer to the camera.
Operation • No Boxes—detected motion is not shown with a box. • Show Triggered—detected motion is shown with a box around it when it triggers an alarm. • Show Trajectories—shows the track of an object based on its position from prior frames. This helps to visually represent speed and direction of motion (not available if No Boxes is selected). • Tamper Sensitivity—enables the camera to alarm with tampering such as blocking, paintspraying, or obscuring the lens.
Operation • Select the newly created region to configure the direction and detection classification specific to this region. Once the parameters are set, scroll down and click Save. Select region Select direction Select targets Save Figure 2-4: Finishing a Region Note The direction (left or right) for an alarm over a tripwire line is controlled by both the properties of each tripwire and the direction in which the line was originally drawn.
Operation Step 5 Click Save. 3 4 2 Step 6 5 Have subjects (person, car, truck, etc) enter the area or cross the tripwire at various distances from the camera. The boxes should be classified correctly and the direction across tripwires should be as expected. The image below shows a classified human box in a detection region. The box is white, indicating an alarm condition has occurred.
3 Configuration This chapter describes how to configure the Saros Dome security camera using the camera’s web page or the Saros Cloud Web Application. 3.1 System Settings Pages When a user logs in with expert or admin privileges, the System Settings pages are available. The pages are described below. A login with expert privileges has access to these Server pages, but will only see the security settings for their own login. 3.1.1 Network Page Set the IP address for the camera.
Configuration 3.1.2 Date & Time Page The Date & Time page is used to configure the date and time settings. The date, time, and time zone can be obtained from an NTP server, or can be entered manually. If NTP mode is selected, the NTP server information can be entered. Set the date and time parameters, then click Save at the bottom of the page.
Configuration 3.1.3 Users Page Admin level login privileges are required to add users and change or set all passwords. Add user To maintain security of the system, set up User Names and passwords for each required login account. Three levels of access are provided for each new User Name added to the system. • user—The user level account can only use the View Settings page and controls.
Configuration 3.1.4 Cloud Page The Cloud page can be used to onboard to and offboard the camera from the Saros Cloud Web Application, and shows the camera’s onboarding status. Enter FLIR Cloud user name Enter password Enter device name Click to offboard Click to onboard 3.1.5 Firmware & Info Page For camera firmware updates, manually install a firmware update file by browsing to select the update file on your computer, and then selecting Upgrade. The firmware files will be uploaded and installed.
Configuration Click Reboot to cause the camera to power cycle and reinstall configuration files. Support System Info Set the logging details up to four log levels. Including more levels will increase the size of the log file. Set the compatibility mode for legacy VMS versions. Name Enter a unique, friendly name for the camera, using only alphanumeric characters. The default name for the camera is the camera model followed by the camera’s serial number. Camera name Enter camera name 3.1.
Configuration 3.1.7 Audio Page The Audio page provides configuration settings for the camera's audio input and output. Turn camera audio on or off The On/Off buttons affect all audio input and output. Turning audio off immediately turns off all camera audio. Audio in When audio is On, you can adjust the following audio input settings: • Gain—You can adjust the audio input gain from 0-100 percent. The default is 80 percent. • Encoding—You can select G.711 or AAC audio input encoding.
Configuration 3.1.8 I/O Devices Page The I/O Devices page provides configuration settings for virtual I/O devices connected to the camera network. Refer to the documentation for the I/O device connected. 3.1.9 Cyber Page The Cyber page provides security configuration settings for certificates, TLS/HTTPS, and other services. Before you can enable TLS/HTTPS, you need to generate or upload a valid certificate. You can: • Use the camera web interface to generate a self-signed certificate.
Configuration Certificates and keys must be in PEM format. Common file extensions for TLS files in PEM format are: • For certificate and public key files: *.crt, *.cer, *.cert, *.pem • For private key files: *.key From the Certificates section of the Cyber page, you can download certificates and keys previously uploaded to or generated by the camera. If the certificate saved on the camera is self-signed, you can download the private and public key files.
Configuration Step 3 Verify that the camera certificate files are valid. Make sure Certificates are OK appears under the certificate information. Certificate information appears at the bottom of the Certificates section, under Download certificate. TLS/HTTPS Enable or disable camera control using Transport Layer Security (TLS)/secure HTTP (HTTPS). Enable or disable HTTPS redirect. Services Enable or disable digest authentication for the Nexus CGI control interface. The default setting is On.
Configuration comprehensive selection of training courses to help get the best performance and value from the thermal imaging camera. Find out more at the FLIR training web page: https://www.flir.com/support-center/training/. 3.2.1 Cleaning Great care should be used with your camera's optics. They are delicate and can be damaged by improper cleaning.
Configuration Performance of thermal sensor varies with time of day There may be differences in the way the thermal sensor performs at different times of the day, due to the diurnal cycle of the sun. Recall that the thermal sensor produces an image based on temperature differences. At certain times of the day, such as just before dawn, the objects in the scene may all be roughly the same temperature.
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