User Manual

ManualsBrandsFisher-Price ManualsProduct based FAQsBarbie® Hello Dreamhouse™

OWNERS MANUAL

Welcome home, I'm Hello Dreamhouse™!

CHOKING HAZARD – Small parts.

Not for children under 3 years.

WARNING:

Mattel, Inc., 636 Girard Avenue, East Aurora, NY 14052, U.S.A. Consumer Services

1-800-524-8697. Mattel U.K. Ltd., Vanwall Business Park, Maidenhead SL6 4UB.

Helpline 01628 500303. Mattel Australia Pty., Ltd., Richmond, Victoria. 3121.

Consumer Advisory Service - 1300 135 312. Mattel East Asia Ltd., Room 503-09,

North Tower, World Finance Centre, Harbour City, Tsimshatsui, HK, China. Tel.: (852)

3185-6500. Diimport & Diedarkan Oleh: Mattel Southeast Asia Pte. Ltd. , No 19-1, Tower 3 Avenue 7, Bangsar South City,

No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia. Tel: 03-78803817, Fax: 03-78803867.

CONSUMER INFORMATION

SERVICE.MATTEL.COM

Need Assistance? Visit service.mattel.com or call 1-800-524-8697

(US and Canada only).

CAUTION - Risk of Electric Shock - Dry location use only.

CAUTION - ELECTRIC TOY:

Not recommended for children under 6 years of age. As with all

electric products, precautions should be observed during handling and use to prevent electric shock.

• This toy must only be used with a transformer for toys.

• The transformer is not a toy.

• Toys liable to be cleaned with liquids are to be disconnected from the transformer before cleaning.

• This toy is not to be connected to more than the recommended number of power supplies.

This product is not recommended for use on loose dirt or wet surfaces.

Do not immerse in water.

Summary of content (16 pages)

PAGE 1
OWNERS MANUAL Welcome home, I'm Hello Dreamhouse™! WARNING: CHOKING HAZARD – Small parts. Not for children under 3 years. CAUTION - Risk of Electric Shock - Dry location use only. CAUTION - ELECTRIC TOY: Not recommended for children under 6 years of age. As with all electric products, precautions should be observed during handling and use to prevent electric shock. • This toy must only be used with a transformer for toys. • The transformer is not a toy.
PAGE 2
Contents Page 3 Hello Dreamhouse Companion App Page 4 Assembly Page 5 Set Up Page 8 3 Ways to Play Page 11 Offline Play Page 13 Managing Your Wifi Connection Page 14 Reset Page 14 Troubleshooting Guide Page 15
PAGE 3
CONTENTS X2 X2 X2 X2 X3 X4 Adult assembly only. Colors and decorations may vary. Please remove everything from the package and compare to the contents shown here. If any items are missing, please contact your local Mattel office. Keep these instructions for future reference as they contain important information.
PAGE 4
Hello Dreamhouse COMPANION APP Before continuing, please download the Hello Dreamhouse Companion App if you haven't ready. System Requirements • Smart device required. Not included. • iPhone® 6S Plus, iPhone 6S, iPhone 6 Plus, iPhone 6, iPhone 5S, iPhone 5C, iPhone 5, iPad Air 2, iPad mini 3, iPad Air, iPad (4th generation). • Apple devices must have iOS 8.0 or later. • Android mobile devices with Android OS 4.4.4 or later. • Wifi internet connection and Wifi enabled device required.
PAGE 5
ASSEMBLY 1 2 Note: DO NOT ASSEMBLE ROOF UNTIL STEP 8. 3 4 Note: DO NOT ASSEMBLE ROOF UNTIL STEP 7.
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ASSEMBLY 7 8 9 B A 10 11 6
PAGE 7
ASSEMBLY 12 Apply labels by number as shown. Additional label application shown on page 8. A 6 5 B B Please make sure the post is aligned with the floor switch.
PAGE 8
SET UP Wifi Switch 1 2 17 18 19 Power Adapter Connector. Connect to power. Power adapter model number: PS60A-0503500U. INPUT: AC 120V 60Hz 0.5A OUTPUT: DC 5V 3.5A 17.5W 1 Connect the power adapter as shown. 2 Place the step as shown. 3 Plug the power adapter into a power outlet. Adult note: Please regularly examine the power adapter used with this toy for damage to the cord, plug, enclosure and other parts. In the event of such damage, do not use until damage has been repaired.
PAGE 9
Reset Switch Talk Button Wifi Indicator Button Microphones ON OFF Power Switch Before continuing, please download the Hello Dreamhouse Companion App if you haven't ready. Turn Hello Dreamhouse on.
PAGE 10
Turn on Wifi. Wifi Switch Bottom dot flashes green when ready to connect to Wifi. Connect Hello Dreamhouse to Wifi. 1. Confirm your router or modem is powered on. 2. Note the name (SSID) and password for your Wifi network. You will be connecting Hello Dreamhouse to this network. 3. Launch the Hello Dreamhouse Companion App. 4. Select “Setup Wifi”. 5. Follow directions in the app to create/connect to your ToyTalk account, provide parental consent, and connect Hello Dreamhouse to Wifi. 6.
PAGE 11
3 WAYS TO PLAY! 1. COMMAND Connect to Wifi to activate voice command. After connecting to Wifi successfully, the Wifi indicator button will light up blue. Begin all voice commands by first saying “Hello Dreamhouse”. Wait for the beep, and then say your command. The talk button turns on as Pink when Hello Dreamhouse is listening. At any time, you can ask Hello Dreamhouse for help. Just say "Hello Dreamhouse", wait for the beep, and say "I need help.
PAGE 12
2. CONTROL Activate lights and sounds using 13 switches embedded in the rooms and features. PRESS ON THE BED. TURN STAIRCASE INTO SLIDE! MOVE ELEVATOR! Back view 3. CUSTOMIZE The Hello Dreamhouse Companion App allows you to customize sounds throughout the house. To activate your customized sounds, Hello Dreamhouse must be connected to your Wifi network. Device not included.
PAGE 13
OFFLINE PLAY You can play with Hello Dreamhouse without being connected to the Internet. Voice data is not collected when Wifi is off. Turn off Wifi. In offline play, you can activate lights and sounds using 13 switches as shown on page 12. Hello Dreamhouse will not respond to voice commands in offline play. Bottom dot turns red when Wifi is off.
PAGE 14
MANAGING YOUR WIFI CONNECTION During Setup, you connected Hello Dreamhouse to your Wifi network. If you want to connect to a different Wifi network or are having difficulty with your Wifi connection, follow these steps to enter Connection Mode. 1. Confirm your router or modem is powered on. 2. Note the name (SSID) and password for the new Wifi network. You will be connecting Hello Dreamhouse to this network. 3. Launch the Hello Dreamhouse Companion App. 4.
PAGE 15
TROUBLESHOOTING GUIDE COMPANION APP PROBLEM SOLUTION Unable to download app Verify that your mobile device meets the minimum requirements. Verify you have internet access on your device. Unable to launch app Verify that your mobile device meets the minimum requirements on page 4. App crash Please restart the app. If you’re still having trouble, please visit service.mattel.com or call 1-800-524-8697. I did not receive my consent email. Check your junk mail folder.
PAGE 16
Elevator Jam: Error Code 9 a) Power off. b) Remove any obstructions blocking the elevator. c) Manually move the elevator to the bottom floor. d) Power on. Staircase Jam: Error Code 10 a) Power off. b) Remove any obstructions blocking the staircase. c) Manually move the staircase into the slide position. d) Power on. Door Jam: Error Code 11 a) Power off. b) Remove any obstructions blocking the doors. c) Manually close the doors. d) Power on. Chandelier Jam: Error Code 12 a) Power off.