WashSmart™ and QuickSmart™ Front loading clothes washer Installation instructions and User guide NZ AU SG ROW
Contents Introduction Installation instructions Machine information Before you do your first wash Getting started quickly WashSmart™ and QuickSmart™ controls Safety features Sorting and loading Detergent and fabric softener Wash cycles Wash cycle options Customising wash cycles Caring for your washer Before you call for service User warnings Fault codes Solving operating problems Solving wash problems Manufacturer’s Warranty Customer Care Important! SAVE THESE INSTRUCTIONS The models shown in this User Gu
2 Introduction Welcome to WashSmart™ and QuickSmart™ Thank you for buying a Fisher & Paykel clothes washer from our Front Loading range. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your front loading washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.
Installation instructions 3 Accessories Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum: ■■ ■■ ■■ ■■ ■■ ■■ 2 x Inlet hoses 1 x Drain hose guide 1 x Installation instructions and User guide 1 x Spanner 1 x Installation leaflet (attached to the top of the washer) 1 x Inlet valve cap Unpacking To ensure the best performance from your new washer please follow the instructions below.
4 Installation instructions Location Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs). Levelling the machine 1 2 3 4 It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.
Installation instructions 5 If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits. Hot ‘N’ Safe Valves available are: RMC TVA 50HF RMC TVA 75HFS Adjustable between 35°C – 55°C RMC TVA 50HP For instantaneous gas hot water supply ■■ ■■ Water supply requirements: Inlet water pressure: Maximum 1 MPa (150 psi), Minimum 30 kPa (4.
6 Installation instructions Electrical connection 1 2 3 ■■ ■■ This appliance must be connected to a 220 V – 240 V, 50 Hz, sinusoidal, 10 A electrical supply. Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.
Installation instructions 7 Completing the installation Installation test cycle Important! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use. 1 2 3 4 5 6 Turn your washer on by pressing the POWER button. Select the QUICK cycle. Ensure the drum is empty and the door closed. Touch the START / PAUSE button. The machine will start to fill.
8 Machine information Specifications Name Model number Maximum capacity (kg) Width (mm) Depth (mm) Depth with door open (mm) Height (mm) WashSmart™ WH7560P1 7.5 600 590 1010 850 WashSmart™ WH8560P1 8.5 600 645 1065 850 QuickSmart™ WH7560J1 7.5 600 590 1010 850 QuickSmart™ WH8560J1 8.5 600 645 1065 850 Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine.
Before you do your first wash 9 Before you start, it is a good idea to go through the following checklist: 1 2 3 4 5 6 7 Have the packaging and transit bolts been removed? Is the drain hose threaded through the ‘U bend‘ (with no more than 20 mm extended) and hooked into your standpipe or tub? Is the hot hose connected to the hot valve (colour-coded orange)? Is the cold hose connected to the cold valve (colour-coded white)? Have the taps been turned on? Is the machine correctly levelled, feet are locked a
10 Getting started quickly PUSH WashSmart™ – WH7560P1, WH8560P1 ■■ ■■ ■■ ■■ Sort your washing carefully. Separate white / light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to page 16. Load your clothes individually into the wash drum. Close the door. Fig.6 Detergent in compartment marked 2 Place detergent in the correct compartment in the detergent dispenser drawer (marked “2”).
Getting started quickly 1 Press POWER to activate your washer. 2 Select your wash cycle by turning the SmartTouch Control Dial. 3 Choose your wash options, if you wish to select options different from the default options for the cycle. 4 Touch START / PAUSE to start the cycle. ■■ ■■ ■■ ■■ If you make an invalid selection the washer will beep to alert you. When the cycle finishes, your washer will perform end of cycle beeps and then turn off automatically.
12 Getting started quickly PUSH QuickSmart™ – WH7560J1, WH8560J1 ■■ ■■ ■■ ■■ Sort your washing carefully. Separate white / light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to page 16. Load your clothes individually into the wash drum. Close the door. Fig.9 Detergent in compartment marked 2 Place detergent in the correct compartment in the detergent dispenser drawer (marked “2”).
Getting started quickly 1 Press POWER to activate your washer. 2 Select your wash cycle by turning the SmartTouch Control Dial. 3 Choose your wash options, if you wish to select options different from the default options for the cycle. 4 Touch START / PAUSE to start the cycle. ■■ ■■ ■■ ■■ If you make an invalid selection the washer will beep at you. When the cycle finishes, your washer will perform end of cycle beeps to alert you and then turn off automatically.
14 WashSmart™ and QuickSmart™ controls SmartTouch Control Dial The SmartTouch Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel. Fig.12 SmartTouch Control Dial SmartTouch buttons The smooth, easy clean buttons enable easy selection of options with lights clearly showing the selections you are making.
Safety features 15 Door lock The door of your washer is locked once you touch START / PAUSE until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating. ■■ ■■ To unlock the door during the cycle You can open the door to add or remove items during the wash simply by touching the START / PAUSE button.
16 Sorting and loading When preparing your wash load there are some important things to consider: Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water.
Sorting and loading 17 Before you load ■■ ■■ ■■ ■■ Check pockets for items that could damage your clothes or get caught in the washer. Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet / doona covers), and remove loose bra wires. All these can damage both your washer and your clothes. Place delicate items, such as lingerie, in a mesh laundry bag before placing in the machine.
18 Detergent and fabric softener Detergent type Your WashSmart™ or QuickSmart™ washer requires low sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or pod form and is labelled “Front Loading”, “Low Suds”, High Efficiency” or “HE”. Using top loading detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the machine waits for the suds to dissolve.
Detergent and fabric softener 19 How much detergent? The correct detergent dosage varies depending on the amount of soil in your load, the size of the load and the water quality, so getting the correct dose takes some trial and error. Use the instructions stated on the detergent label as a guide, then alter the dosage according to the results.
20 Wash cycles WashSmart™ Your WashSmart™ washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. Default wash temp. (°C) Max. wash temp. (°C) Default spin speed (rpm) Max. spin speed (rpm) Cycle Designed for Description Max. load size (kg)* Cottons** Normally soiled everyday cotton loads, eg whites. A comprehensive cycle specifically designed for cottons. 7.5 or 8.
Wash cycles 21 QuickSmart™ Your QuickSmart™ washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. Default wash temp. (°C) Max. wash temp. (°C) Default spin speed (rpm) Max. spin speed (rpm) Cycle Designed for Description Max. load size (kg)* Cottons** Normally soiled everyday cotton loads, eg whites. A comprehensive cycle specifically designed for cottons. 7.5 or 8.
22 Wash cycle options All wash cycles default to the recommended options for that cycle based on the average expected load to be washed using that cycle. You can vary the options (eg WASH TEMP, SPIN SPEED) to create your desired cycle. Note: some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
Wash cycle options 23 Wash Boost Pre Wash For extra dirty loads you can perform a PRE WASH. Your washer will start the wash with a short wash in cool water to remove excess soil. After this the machine will drain and then fill at the selected temperature for the main wash. If you use the PRE WASH option, liquid or powdered detergent needs to be placed in the correct detergent compartment. The pre wash compartment is on the right hand side of the drawer, marked “1”.
24 Wash cycle options Keylock This option enables you to deactivate the buttons on the display panel, except for the POWER and KEYLOCK buttons. This prevents accidental button presses. ■■ To turn Keylock mode ON or OFF, when the washer is powered on: Touch and hold the KEYLOCK button for 2 seconds. Note: when activated, the light above the KEYLOCK button is illuminated.
Customising wash cycles 25 After using your washer a few times you may discover there are some wash options you prefer for some cycles. You can programme your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the EASY IRON cycle to cold wash temperature or set the EVERYDAY cycle so it gives you Rinse+ every cycle. 1 2 3 4 5 To customise a cycle: Press POWER to turn the machine on. Turn the dial to select the cycle you wish to customise.
26 Caring for your washer When you have finished using your washer ■■ ■■ ■■ Unplug the machine from the power socket. Wipe around the door and in the rubber gasket to remove any remaining water and foreign matter. Turn off the taps to prevent the chance of flooding should a hose burst. Cleaning your QuickSmart™ or WashSmart™ Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the machine from the power socket).
Caring for your washer Cleaning the pump filter The pump has a filter to trap foreign objects that enter the washer along with clothing. The pump filter can be accessed from the front of the washer. To clean the filter: This should be cleaned out approximately once a month. 1 2 3 4 5 6 Turn the power off and unplug the machine. Use a coin or key to open the filter cover. Place the edge of the coin into the slot and tilt upwards whilst levering the cover open.
28 Caring for your washer Cleaning the hoses Each hose has a filter in it, preventing any solid contaminants in the water entering your washing machine. Occasionally you should unscrew the water inlet hoses where they connect to the taps, check these for any build-up of dirt and wash this out. Nappy sanitisers / bleach Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the contents of a nappy bucket into your machine.
Before you call for service 29 User warnings Your washer is capable of diagnosing a number of its own problems. It will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and the code will be displayed to inform you what the problem is. To stop the beeps, press any button on the control panel. Do not try to continue washing once you stop the noise. You must address the problem the washer is alerting you to.
30 Before you call for service Description Door is locked Displayed as What should you do? The temperature in the drum is over 60°C therefore it is not safe to open the door. Wait until the temperature drops below 60°C. Check the water level in the drum. If the level is above the bottom of the door seal, the door cannot be opened. Use the ADD A GARMENT button if you wish to add or remove items (WashSmart™ models only). If the drum is still moving, wait for it to stop before attempting to open the door.
Fault codes 31 When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as “Err” followed by a number on the digital display. To stop the sound, touch any button and perform the following steps: 1 2 3 4 5 6 7 Turn your machine off at the power point. Wait 1 minute and turn it back on.
32 Solving operating problems The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel Authorised Repairer. Pressing POWER does not turn on machine Is the power switched on at the wall? Is there a power failure? Turn off power at power point. Unplug washer from wall. Wait 60 seconds, plug back in, switch power on and try again.
Solving operating problems 33 Filling continuously Ensure drain hose is located in standpipe or tub. Ensure standpipe or tub is at least 800 mm high so machine is not siphoning. Poor rinsing Are you using low sudsing, front loader detergent? Are you overdosing your detergent? Has the load gone out of balance? Select the RINSE+ option. Not spinning properly Ensure load is not out of balance. Check machine is level and does not rock in any direction (refer to page 4).
34 Solving operating problems Detergent or fabric softener remaining in detergent dispenser at the end of the cycle Was the detergent dispenser drawer closed throughout the entire cycle? Is the dispenser accumulating dirt? If so clean it out (refer to page 26). Was the dispenser overloaded with detergent? A small amount of water remaining in the dispenser at the end of the cycle is normal. Try cleaning the dispenser to remove any blockages.
Solving wash problems 35 Creasing Was the washer (or dryer) overloaded? Use the EASY IRON or HANDWASH cycles. Try selecting a slower spin speed. Select the WRINKLE FREE option. Try not to leave wet clothes sitting in the washer or laundry basket. Try selecting a lower wash temperature. Sort your load so that items of a similar weight are washed together.
36 Manufacturer’s Warranty You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this Product covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
Manufacturer’s Warranty 37 E Normal recommended maintenance as set out in the product’s user guide. F Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel authorised repairer or the selling dealer. G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel Authorised Repairer’s normal service area.
38 Customer Care Before you call for service or assistance… Check the things you can do yourself. Refer to your User Guide and check: 1 2 3 Your appliance is correctly installed. You are familiar with its normal operation. You have read the problem solving at the back of the book. If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.
Customer Care Product details can be found on the rear of the machine, and / or above the drum opening (when the door is open). Product details Fisher & Paykel Appliances Model/Serial No. Date of Purchase Purchaser Dealer Suburb Town Country Feel free to contact us at our website on www.fisherpaykel.co.nz www.fp.com.au www.fisherpaykel.com.
www.fisherpaykel.co.nz www.fisherpaykel.com.au www.fisherpaykel.com.sg Copyright © Fisher & Paykel 2012. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU SG ROW F&P PN - 424439 11.
