HEAT PUMP CLOTHES DRYER DH9060P2 & DH9060PG2 models USER GUIDE NZ AU
CONTENTS Safety and warnings Control panel WiFi connection 5 9 12 Dry cycles 13 Dry preparation 14 Getting started quickly 17 Drying cycle options 19 Customising a dry cycle 22 Caring for your dryer 24 Before you call for service 31 Before you call for service 32 Fault codes 33 Troubleshooting 34 Manufacturer’s warranty 40 Customer care 42 Registration To register your product visit our website: fisherpaykel.
SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard Failure to follow this advice may result in electric shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. ! WARNING! Fire Hazard • Only dry fabrics that have been washed with water.
SAFETY AND WARNINGS READ AND SAVE THIS GUIDE When using this appliance, follow basic precautions, including the following: General z z z z z z z z z z z z z z z z z z z z z 6 The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility. We do not recommend the use of extension cords or portable electrical outlet devices for safety reasons.
SAFETY AND WARNINGS z z Exhaust air must not be discharged into a flue which is used for exhausting fumes from appliances burning gas or other fuels. Do not overload your dryer beyond its rated capacity: MODEL MAXIMUM CAPACITY (KG) DH9060P2 9 DH9060PG2 9 *Capacity refers to the maximum dry weight of items the dryer can dry at any one time z z z z z z Never put dripping wet clothes in or on top of the dryer as excess water may cause an electrical hazard.
SAFETY AND WARNINGS z z z z z z Items that have previously been cleaned in, washed in, soaked in or spotted with flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents, vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers, turpentine, waxes and wax removers or other flammable or explosive substances should not be placed in a tumble dryer. Do not dry unwashed items in the tumble dryer.
CONTROL PANEL 1 2 5 4 3 1 POWER 2 Keylock 3 SmartTouch™ control dial 4 Digital display screen 6 !0 7 8 !1 !2 9 Press to turn the dryer ON/OFF. Press and hold to disable all buttons on the display panel, except POWER button. This prevents accidental button presses. Rotate to select your desired drying cycle. z The icon illuminates to indicate the selected drying cycle. Shows the following: TIME TO GO – the remaining time in the cycle that is currently running.
CONTROL PANEL Timed cycles When a timed cycle is selected the machine dries for the selected time regardless of the level of moisture in the load. It is important to check the items throughout the timed programmes to avoid over drying. Timed cycles include TIME DRY, RACK DRY and WOOL. Timed programmes of 10 to 150 minutes can be selected using the MORE buttons. and LESS Airing/Cool down When the dryer has sensed that the load is dry it will automatically go into an airing or cool down cycle.
CONTROL PANEL Keylock Keylock can be used to lock the buttons on your dryer when not in use. This will avoid accidental button pushes. To turn Keylock ON or OFF: 1 Press for two seconds. When activated, the button is illuminated. If Keylock is ON and the dryer is turned OFF: If a button is pressed while KEYLOCK is activated, the KEYLOCK button will flash. 1 To turn your dryer on: Press POWER , then press and hold the KEYLOCK two seconds. This will activate the control panel.
WIFI CONNECTION Your appliance can be connected to your home wireless network and operated remotely using the app. Getting started z z z Ensure your home WiFi network is turned on. You will be given step by step guidance on both your appliance and mobile device. It may take up to 15 minutes to connect your appliance. On your mobile device: 1 2 3 4 Download the app from www.fisherpaykel.com/connect Register and create an account. Add your appliance and set up the WiFi connection.
DRY CYCLES Your dryer has a number of dry cycles, selecting the most appropriate cycle for each load will help ensure you get the best drying result. CYCLE DESIGNED FOR MAX LOAD (KG) DEFAULT DRYNESS LEVEL* Everyday Auto sensing cycle for mixed loads. 9 Dry Cottons** Auto sensing cycle for cotton clothes. 9 Dry Delicates Auto sensing cycle for delicate garments. 4 Dry Easy Iron Auto sensing cycle that leave garments ready to iron with the WRINKLE FREE option automatically selected.
DRY PREPARATION Sorting Sort your garments before placing them into the dryer. Sort into loads of similar items, and loads that will likely take similar times to dry. Heavier items (eg towels, and flannelette sheets) are best dried separately from lightweight items (eg synthetics, polyester-cotton sheets and shirts). This prevents the possibility of some items becoming over-dried whilst others are still damp. It will also help to extend the life of your clothing and linen.
DRY PREPARATION Before you load z z z z Check pockets for items that could damage your clothes or get caught in the dryer. Close zippers, hooks and eyes, and other fastenings (ie fasten the openings of duvet/ doona covers), and remove loose bra wires. These may damage both your dryer and your clothes. Items of clothing with screen-printing should be turned inside out to prevent damage to the print.
DRY PREPARATION Drying rack There are many items that would benefit from being dried on a drying rack. For example items such as sport shoes, soft toys, hats and woollen items that may be damaged if they are tumbled. 1 The drying rack is installed in your dryer when it leaves the factory. When you are using the drying rack you must select the RACK DRY or WOOL cycle. 2 If the rack is not properly installed or if a garment has fallen from it, a user prompt will appear on the digital display to screen.
GETTING STARTED QUICKLY Check the lint and condenser filters are clean and replaced correctly before every load. Ensure the water tank is empty or drain hose secure before using your dryer. Sort and load items into the dryer drum, ensuring no items are in the way of the door. Close the door (you will hear it click shut). 1 Press POWER 2 Select your desired drying cycle by turning the SmartTouch™ Control Dial. 3 4 to activate your dryer.
GETTING STARTED QUICKLY 4 If you wish to change a cycle or select a different option once a drying cycle has started, press then select the new cycle or option. Press to restart the dryer with the new cycle and/or settings. When the cycle finishes, your dryer will beep and then turn off automatically. If the WRINKLE FREE option has been selected the dryer will rotate the drum periodically blowing cool air into the drum to help minimise wrinkling and creasing of your load.
DRYING CYCLE OPTIONS All drying cycles default to the recommended options for that cycle based on the average expected load to be dried using that cycle. You can vary the options (eg DRYNESS LEVEL, DRY TEMP) to create your desired cycle. Some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
DRYING CYCLE OPTIONS Wrinkle Free To minimise wrinkling, select one of the WRINKLE FREE options. z z ON provides wrinkle free operation for 1 hour. EXTRA provides wrinkle free operation for 24 hours. 1 To stop the dryer at any point during the WRINKLE FREE stage of the cycle, press . You can then open the dryer door and remove your items. 2 Press POWER to turn off your dryer. Signal The SIGNAL option automatically defaults to on for all cycles.
DRYING CYCLE OPTIONS Delay Start The DELAY START option can delay the start of the dry cycle between 15 minutes and 12 hours. 1 Press MORE to increase the delay time, and LESS to decrease the time, or turn DELAY START off. 2 Press to confirm your selection and start the countdown. The display screen will show the time until the cycle is set to begin. Avoid using DELAY START for damp, non-colourfast items as this may cause dye run to occur. DELAY START is not available for QUICK 30 and FRESHEN cycles.
CUSTOMISING A DRY CYCLE After using your dryer a few times you may discover there are some drying options you prefer for some cycles. You can programme your dryer to remember the drying options you prefer for each drying cycle. For instance, you may want to set the EASY IRON cycle to a different dryness setting or programme the EVERYDAY cycle so it automatically has the WRINKLE FREE option selected. To customise a cycle 1 Press POWER 2 Turn the dial to select the dry cycle you wish to customise.
CUSTOMISING A DRY CYCLE Select your preferred setting for this option. 4 Only a single dry cycle option can be customised at a time. Press once to save your customised cycle. A long beep will sound to confirm that your changes have been saved. 5 Ensure the customised dry cycle option is saved before customizing any other options. To customise other dry cycle options or change the saved settings, simply repeat these steps.
CARING FOR YOUR DRYER When you have finished using your dryer z z z Unplug the dryer from the power socket. Wipe around the door to remove any remaining condensation and foreign matter. Clear the lint and condenser filters and empty the water tank (if not set up to automatically drain). Cleaning the control panel and outer surfaces of the dryer Use a soft damp cloth to wipe all surfaces, then wipe dry.
CARING FOR YOUR DRYER To clean the door lint filter: Open the dryer door. 1 Remove the lint filter by pulling it up and out of the filter slot. Open it out and wipe the surfaces clean with your hand or a soft cloth. 2 Close the lint filter and place it back in the opening. Ensure the filter is fitted correctly back in place before operating the dryer.
CARING FOR YOUR DRYER To clean the condenser filter: 1 2 3 26 Switch off the power supply and remove the power plug. Open the condenser filter cover. Turn the four condenser lock levers 90° then pull out the condenser filter. Use your hand, a cloth or a vacuum with a crevice nozzle to remove any lint build-up from the mesh surface of the filter.
CARING FOR YOUR DRYER To clean the filter foam: 1 Remove the bracket securing the foam to condenser filter. 2 Remove the foam and vacuum lint build-up with a crevice nozzle. 3 Replace the filter foam and secure with the bracket. The condenser filter foam should be replaced regularly, three filter foams are provided with your dryer. Further replacement filter foam can be purchased from fisherpaykel.com or from your Fisher & Paykel trained and supported service technician.
CARING FOR YOUR DRYER To clean the evaporator grid: With the condenser filter removed you will be able to see the evaporator grid. Cut Hazard. The surface of the evaporator has sharp edges and contact may result in injury. Handle with care when cleaning the grid and always keep blades away from fingers and body. 1 If the surface of the evaporator grid is dirty, clean it carefully with a vacuum cleaner using a dusting brush or a narrow crevice tool. Be gentle and do not bend the fine metal fins.
CARING FOR YOUR DRYER Cleaning the sensors There are sensors in your dryer that detect whether the laundry is dry or not. These sensors need to be cleaned periodically (we recommend approximately four times a year). To clean the sensor: 1 Open the door of your dryer. Allow the dryer to cool if drying has been carried out. 2 Locate the metal sensors just behind the lint filter. 3 Wipe the sensors with a soft cloth, dampened with vinegar and dry with a clean dry soft cloth.
CARING FOR YOUR DRYER Emptying the water collection tank During the drying cycle, steam condenses into water and is collected in the water tank, located at the top left of the dryer. It is important to empty the water tank after every load. If the water tank becomes full during operation, the dryer will pause, display a user prompt and beep to alert you. To empty the water tank: 1 Remove the water tank by holding onto the handle and pulling outwards gently.
BEFORE YOU CALL FOR SERVICE User warnings Your dryer is capable of diagnosing a number of its own problems. It will sound a continuous series of beeps and display a user prompt when it has a problem that you can correct yourself. To stop the beeps sounding, press any button on the control panel. Do not try to continue your drying cycle once you stop the noise. You must address the problem the dryer is alerting you to. Check the below table before you call for service.
BEFORE YOU CALL FOR SERVICE The door is not closed Close the door fully and press . Try opening and closing the door again. Reposition the load, ensure the load is correctly in the drum and that protruding items are not preventing the door from closing. The drying rack is not in place Fit the drying rack. Once you have addressed the issue the user prompt was alerting you to, try using your dryer as per usual. If the issue persists, call your Fisher & Paykel trained and supported service technician.
FAULT CODES When a continuous series of beeps sound, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The dryer will automatically enter this mode if a fault occurs. The word FAULT will be shown in the control panel display followed by a number. To stop the beeps, press any button then perform the following steps: 1 2 3 4 5 6 7 Turn your dryer off at the power point. Wait one minute and turn it back on.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician. PROBLEM POSSIBLE CAUSES WHAT TO DO Pressing Fault with household power supply. Try plugging in and turning on another electrical device. Full water tank. Refer to ‘Emptying the water collection tank’. The dryer has progressed to COOL.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Dryer is taking too long. Drying cycle selected not appropriate for the load. Select an appropriate cycle for the load. Refer to ‘Drying rack’. Results were not satisfactory. Dryness level selected not appropriate for the load. Select a higher dryness level. Refer to ‘Lint’. Dryer overloaded for the cycle. Some cycles have a lower max load size. Refer to ‘Drying rack’. Try dividing the load in half and dry half at a time.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Dryer is not draining Drain hose not connected to the water tank. Ensure the drain hose is connected correctly. Refer to your installation guide for guidance on draining. Water tank not in place correctly. Ensure water tank is properly in place. Drain hose or drain blocked or damaged. Check drain hose (if connected) and drain for blockages or damage. Cycle selected not appropriate for the load.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Small amount of water in the drum at end of cycle Water tank needs to be emptied. Refer to ‘Emptying the water collection tank’. Environmental conditions may be affecting dryer operation. If conditions are particularly hot, humid or cold, it is possible vaporised water may re-condense in the drum or on the inside of the door. Noises Dryer is overloaded. Remove some items from the dryer. Dryer has a fault.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Linting Lint filter not cleaned or replaced. Ensure the lint filter is cleaned after every cycle and replaced correctly. Refer to ‘Cleaning the filters’. Loads not sorted correctly. Dry lint-giving items separately from lint receivers. Also, dry similar colours together, eg light coloured items with light coloured items, dark items with dark items. Refer to ‘Sorting’, ‘Lint’. Clothes over dried.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Tangling Loads not separated during loading. Try separating out larger items from smaller items. Items loaded into the dryer incorrectly. Load items individually into the dryer. Do not place folded items in the dryer. Incorrect cycle selection. Try using the EASY IRON cycle to dry shirts and the SHEETS cycle to dry sheets. Refer to ‘Drying rack’. Load size too large. Try drying smaller load sizes. Some cycles have a lower maximum load size.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this heat pump clothes dryer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
MANUFACTURER’S WARRANTY This product has been designed for use in a normal domestic (residential) environment. This product is not designed for commercial use (whatsoever). Any commercial use by a customer will affect this product’s Manufacturer’s Warranty. Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel trained and supported service technician (refer to the ‘Before you call for service’). Such service shall be provided during normal business hours.
CUSTOMER CARE Before you call for service or assistance Check the things you can do yourself. Refer to your User guide and check: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Customising a dry cycle’ and ‘Troubleshooting’ sections. If after checking these points you still need assistance or parts, please refer to your nearest Fisher & Paykel trained and supported service technician, Customer Care, or contact us through our website fisherpaykel.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com/register Complete and keep for safe reference: Model Serial No.
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