Clothes washer Installation instructions and User guide NZ AU PAC 4323_NZ_AU_PAC_GW_MW_Washer_UG11.
Intelligence working for you 75 years of laundry experience has led to the development of one of the world’s most advanced wash systems, the Smart Drive™. Unlike conventional machines, Smart Drive™ clothes washers use intelligence to adapt the wash action and water levels to save on water and electricity use; making it kinder on your wallet and the environment.
Contents Installation Instructions Getting started Before you do your first wash Using your EXCELLENCE washer Using your PRIDE washer Lid lock Wash cycles and options Wash cycles and options Wash options and advancing the cycle Water levels Saving water & time – ECO & QUICK WASH options SOAK, SPIN HOLD, DELAY START Washing bulky items, Washing woollens FAVOURITE cycle Customising the wash cycles Before you wash Sorting, Loading Detergent Fabric softener, Scrud Changing pre-set options Option adjustment m
2 Installation instructions Unpacking To ensure the best performance from your new Smart Drive™ please follow the instructions below. 1 2 3 4 5 6 Removing the packaging Remove the outer packaging. Tilt the machine backwards and walk it off the bottom packer one foot at a time. Remove the bottom packer from under the machine by pulling it out the front. Lift the lid and remove the bowl packer from the bowl. Remove the hoses and accessories.
Installation instructions 3 Inlet hoses Connect the straight ends of the inlet hoses to the taps. There are washers fitted in both ends. 2 Connect the elbow ends of the inlet hoses to the machine inlet valves. Inlet valves are marked on the back of the machine H=Hot C=Cold 3 Ensure you have correctly connected hot to hot, and cold to cold. 1 Tap end Machine end Fig.
4 Installation instructions Water supply Hot ‘N’ Safe Valves available are: For best operating conditions your hot water RMC TVA 50HF should be approximately 65°C. Your cold water RMC TVA 75HFS should not exceed 35°C or your hot water exceed Adjustable between 35°C – 55°C 75°C. Temperatures above these may cause the RMC TVA 50HP machine to fault or cause damage to the machine.
Getting started 5 Thank you for buying a Fisher & Paykel Smart Drive™ washing machine. We are very proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and energy efficient. Thousands of tonnes of washing and 75 years of laundry experience have been programmed into your washing machine to help give you the best possible performance.
6 Using your EXCELLENCE washer Place the load evenly around the agitator (refer to ‘Sorting’ and ‘Loading’, page 19). Remove fabric softener dispenser. A. Detergent Follow the instructions on the detergent package. Use the mark on the agitator, nearest to the top of the clothes, as a guide to the correct amount of detergent to use (refer to ‘Detergent’, page 20). Pour the detergent down the centre of the agitator stem.
Using your EXCELLENCE washer 7 C. Power Press POWER to turn the machine on. D. Wash cycles Select the desired wash cycle by pressing the button. E. Wash options Select the WASH TEMPERATURE and other wash options (refer to pages 12 – 16). F. Advance Use to advance through to the desired part of the wash cycle (refer to page 12). F G G. Start E Press START/PAUSE to start the machine. If you wish to stop your EXCELLENCE washer Press START/PAUSE.
8 Using your PRIDE washer Place the load evenly around the agitator (refer to ‘Sorting’ and ‘Loading’, page 19). Remove fabric softener dispenser. A. Detergent Follow the instructions on the detergent package. Use the mark on the agitator, nearest to the top of the clothes, as a guide to the correct amount of detergent to use (refer to ‘Detergent’, page 20). Pour the detergent down the centre of the agitator stem.
Using your PRIDE washer 9 C. Power Press POWER to turn the machine on. D. Wash cycles Select the cycle you want by pressing the SMART TOUCH CYCLES button located below the REGULAR option. Scroll through the cycles until the light for the one you want is lit. E. Wash options Select the WASH TEMPERATURE and other wash options (refer to pages 12 – 16). F. Advance Use to advance through to the desired part of the wash cycle (refer to page 12). F G E G. Start Press START/PAUSE to start the machine.
10 Lid lock Your Smart Drive™ has a lid lock, which locks when your machine is spinning. This ensures the lid cannot be opened during hazardous parts of the cycle, providing added safety for you and your family. The LID LOCK light (above the START/PAUSE button) comes on when the lid is locked to tell you when you cannot open the lid. In short it means you can open the lid while your Smart Drive™ is filling, agitating and draining, but not while it is spinning.
Wash cycles and options 11 Default settings EXCELLENCE model REGULAR Wash time HEAVY DUTY HAND WASH ALLERGY EASY IRON 12 min 15 min 6 min 12 min 9 min Wash action REGULAR HEAVY DUTY HAND WASH REGULAR REGULAR Wash temp WARM-COLD WARM WARM-COLD HOT WARM-COLD Spray rinse + cold deep rinse Spray rinse + cold deep rinse 2 cold deep rinses 2 cold deep rinses 2 cold deep rinses Spin speed FAST FAST SLOW FAST SLOW Spin time 6 min 6 min 4 min 6 min 2 min Rinse PRIDE model RE
12 Wash options and advancing the cycle To select the wash options 1 2 3 1 2 3 EXCELLENCE model Select the wash cycle, temperature, water level and spin speed (refer to page 7). Press the OPTIONS button if you want to choose ECO, SOAK or QUICK WASH (refer to pages 14 and 15). Press START/PAUSE. EXCELLENCE PRIDE model Select the wash cycle, temperature, water level and spin speed (refer to page 9). If you wish to save water press the ECO option button (refer to page 14). Press START/PAUSE.
Water levels 13 Manual water level selection The agitator has five levels marked on its stem that can be used to help you select the correct water level. Select the correct water level by using the mark nearest to the top of the load. The levels marked on the agitator do not correspond exactly to the level of the water. They indicate the level of dry clothes suitable for the water level. Your Smart Drive™ may occasionally add water during agitation.
14 Wash options – saving water and time Eco EXCELLENCE and PRIDE model Press the ECO option in order to save water. The ECO option uses an Eco Spray rinse which has been specially designed to use at least 25% less water than a traditional rinse. Use this option when you want to use less detergent and less water. However, If you have low water pressure or sensitive skin it is better to use a traditional rinse.
Wash options 15 Soak EXCELLENCE model only Use the SOAK option to soak clothes at the end of the wash phase or when you wish to re-use the wash water. When you select SOAK your Smart Drive™ will soak for a period of 2 hours before completing RINSE and SPIN. During SOAK your Smart Drive™ will agitate for a few seconds every minute. Nappy sanitisers/bleach Nappy sanitisers and bleach are very corrosive to metal surfaces. These should not be used in your machine. Important! EXCELLENCE Fig.
16 Wash options Washing bulky items Forcing large items into the machine may result in them being damaged during washing. Make sure there is enough room in the machine for items to move when being washed. Some items float up during the wash (eg duvets/ doonas and pillows). If they sit too high they may touch stationary parts of the machine during agitate or spin.
Favourite cycle 17 FAVOURITE cycle EXCELLENCE model only The FAVOURITE cycle lets you design the wash cycle. It can be any wash cycle with any of its wash options and it can start from any point in the cycle. For instance, it may be a cycle to wash your gym gear or it may be a rinse and spin to finish washing the nappies. To set your favourite cycle 1 2 3 4 5 6 Press POWER. Press the FAVOURITE cycle button. Hold down for 2 seconds. You will hear 2 quick beeps and the FAVOURITE light will flash.
18 Customising the wash cycles To customise a cycle EXCELLENCE model only You can program your Smart Drive™ to remember the wash options you prefer for each wash cycle. For instance, you may want to set the REGULAR cycle to a COLD wash or set HEAVY DUTY to include a SOAK. 1 2 3 4 Press POWER. Press the wash cycle button. Hold down for 2 seconds. You will hear 2 quick beeps and the wash cycle light will flash. Select your wash options (eg COLD wash, SOAK).
Before you wash 19 Sorting To get the best wash results it pays to sort your clothes before washing. Machine Washable Warm 40°C max Warm Rinse Well Normal Spin Care labels The care label will tell you about the fabric of the garment and how it should be washed. Do not bleach Soil Sort clothes according to the type and amount of soil. Some soils suit warmer washes, eg oily soils, while others are best washed in cold water, eg mud, blood.
20 Detergent Choosing the right detergent We recommend using domestic detergent, (powder or liquid). Soap flakes or granulated soap powders should not be used in your Smart Drive™, eg Lux Soap Flakes. When washing woollens remember to use a recommended detergent. How much detergent? Use the instructions on the back of the detergent packet as a guide to the correct amount of detergent to use.
Fabric softener 21 How the fabric softener is dispensed The fabric softener goes into the dispenser on the top of the agitator. During the rinse the machine spins to release the fabric softener, delivering it down the agitator stem as the machine fills for the final deep rinse. Note: ECO and QUICK WASH options are not designed to be used with fabric softener. Cycles using these options do not use a deep rinse so the machine cannot dispense fabric softener correctly.
22 Changing pre-set options Option adjustment mode After using your Smart Drive™ you may want to fine tune some of the options to suit your wash needs. There are a number of pre-set options, which can be altered. In the EXCELLENCE model the following pre-set options can be changed: The wash temperatures. The RINSE option on HEAVY DUTY and REGULAR cycles. The COLD wash to CONTROLLED COLD. The number of beeps at the end of the cycle. The fill level selected by AUTO water level.
Changing pre-set options 1 2 23 Press START/PAUSE and hold down. Press POWER. The diagram below shows how the lights relate to the options you can change. It also shows what lights will be on when you first enter the option adjustment mode. Use this diagram to help you adjust the options on the EXCELLENCE model. Fig.26 Option adjustment on the EXCELLENCE model Use this diagram to help you adjust the options on the PRIDE model. Fig.
24 Changing pre-set options Wash temperatures On the PRIDE model the WARM temperature can be adjusted if you think it is too hot or too cold. Note: on these models the hot temperature will be the same as the hot water supply temperature. On EXCELLENCE model all wash temperatures can be individually adjusted. 1 2 Select the WASH TEMPERATURE you want to adjust. The wash progress lights show the temperature adjustment possible for that temperature.
Changing pre-set options 25 Controlled cold EXCELLENCE model only If your cold water temperature is very low you will not get a very effective wash. The CONTROLLED COLD option solves this problem by adding a small amount of hot water to raise the temperature of the wash. We have called this “CONTROLLED COLD”. 1 2 Select COLD wash temperature. The wash progress lights show the temperature adjustment possible. When the first progress light is on, the machine will fill with cold water only.
26 Changing pre-set options Out of balance recovery routine When your Smart Drive™ is spinning it can sense if the wash load is out of balance and will stop and re-try spinning up to three times. If it still senses an unbalanced load there are two options the machine can take. Automatic recovery option Your Smart Drive™ will try to automatically correct the out of balance load. It will fill with water and agitate to redistribute the load before trying to spin up again.
Machine information 27 When you have finished Turn off the taps to prevent the chance of flooding should a hose burst. Turn off the power at the wall. Cold water washing If you always use cold water, we recommend that a WARM or HOT wash be used at regular intervals, eg every 5th wash should be at least a warm one. Cleaning your Smart Drive™ Clean with a soft damp cloth and wipe dry. Do not use scouring cleaners as they can damage the paint, plastic and panel surfaces.
28 Machine information Products that might damage your Smart Drive™ Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the paintwork and components of your washer. (Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer). Do not use pre-treatment sprays or liquids on or near your washer as they can damage your machine’s control panel and plastic surfaces.
Saving water 29 Full loads are more efficient than part loads. Use the ECO option (refer to page 14). Adjust the RINSE option on REGULAR and HEAVY DUTY cycles (EXCELLENCE model), and REGULAR, HEAVY DUTY and WOOL cycles (PRIDE model) to one deep rinse (refer to page 24). Adjust AUTO water level to fill with less water (EXCELLENCE model only, page 25). Recycling the wash water 1 2 3 4 5 EXCELLENCE model only Your Smart Drive™ also offers several ways of reusing the wash and rinse water.
30 Saving water Manual suds save with syphon back If you have a large tub near your washing machine and a separate drain outlet you can set up another method of reusing the water. (The tub should hold a minimum of 100 litres or have an overflow). Select SOAK on the first wash cycle. At the end of the wash phase place the drain hose in the tub. 3 Cancel SOAK (press ADVANCE button). The suds water will be pumped into the tub. Do not leave your machine until pump out is completed.
If your Smart Drive™ beeps for help 31 Your Smart Drive™ is capable of diagnosing its own problems. If your Smart Drive™ gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can solve using the checklist below. * The beeps are the same sound your washer makes when you turn it on at the wall. Musical series of beeps* every 5 seconds and... possible solutions HOT water temperature light is flashing.
32 If your Smart Drive™ beeps for help LID LOCK light is flashing. Make sure the lid is closed. Press START/PAUSE (refer to page 10). If the symptom persists call your Fisher & Paykel Dealer or Authorised Repairer. First RINSE or SPIN progress light is flashing as well as the SPIN SPEED light. Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load. Check the machine is level (refer to page 3). Single beep every second and...
Operating problems 33 Pressing POWER does not turn the machine on. Is the power switched on at the wall? Switch the power off at the wall and wait 60 seconds before turning the power on again. Could your household power supply be at fault? Try plugging in another electrical appliance. Pressing START/PAUSE does not start the fill. Are both hot and cold taps turned on? Are the inlet hose filters blocked? Is DELAY START on? Filling continuously.
34 Wash problems Listed below are possible causes and solutions to some common wash problems. Creasing. Overloading the washer or dryer. Choose an EASY IRON or HAND WASH cycle (EXCELLENCE model), or a DELICATE cycle (PRIDE model) as these cycles have been designed to minimise creasing. Try selecting a slower spin speed. Do not leave wet clothes to sit in the washer or laundry basket. Poor soil removal. Warm wash water is too cold. Refer to ‘Changing pre-set options’, page 24.
Wash problems 35 Dye transfer. Wash and dry non-colourfast clothes separately. Non-colourfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes. Tangling. Washing with too much water (ie underloading) can cause the clothes to tangle around one another. Do not load the washer by wrapping clothes around the agitator. 4323_NZ_AU_PAC_GW_MW_Washer_UG11.
36 Manufacturer’s Warranty You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this Product covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to Repair or, at its option, replace without cost to the owner either for material or labour any part of the Product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
Customer Care 37 Before you call for service or assistance… Check the things you can do yourself. Refer to your User Guide and check: 1 2 3 Your appliance is correctly installed. You are familiar with its normal operation. You have read the problem solving at the back of the book. If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.
www.fisherpaykel.co.nz www.fisherpaykel.com.au Copyright © Fisher & Paykel 2009. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU PAC 4323_NZ_AU_PAC_GW_MW_Washer_UG11.indd 38 F&P PN - 421384 09.