X210i X210 User Manual X210 & X210i Software Version: 1.8.
Directory Directory................................................................................................................................................................. I 1 Picture............................................................................................................................................................... VI 2 Table......................................................................................................................................................
9.5 Dial-up Query........................................................................................................................................30 9.6 Auto-Answering....................................................................................................................................30 9.7 Callback.................................................................................................................................................32 9.8 Mute...................................
10.8.1 SMS...........................................................................................................................................66 10.8.2 MWI（Message Waiting Indicator）...................................................................................... 67 10.9 SIP Hotspot......................................................................................................................................... 68 11 Phone Settings...........................................................
12.8 System >> Reboot Phone..................................................................................................................105 13 Network >> Basic......................................................................................................................................... 106 13.1 Network >> Service Port.................................................................................................................. 106 13.2 Network >> VPN........................................
14.4 Screenshot......................................................................................................................................... 136 14.5 Network Packets Capture..................................................................................................................137 14.6 Get Log Information......................................................................................................................... 137 14.7 Common Trouble Cases..................................
1 Picture Picture 1 - Device installation.............................................................................................................. 6 Picture 2 - Gooseneck MIC installation............................................................................................... 6 Picture 3 - Connecting to the Device................................................................................................... 7 Picture 4 - Instruction of Keypad............................................
Picture 37 - Enable call forwarding and configure the call forwarding number............................... 39 Picture 38 - Set call forward...............................................................................................................40 Picture 39 - Transfer interface............................................................................................................41 Picture 40 - Semi-Attended transfer..........................................................................
Picture 75 - Set BroadSoft server.......................................................................................................64 Picture 76 - Enable SCA.................................................................................................................... 64 Picture 77 - Set Private Hold Function Key.......................................................................................65 Picture 78 - SMS icon......................................................................
Picture 113 - Configure Advanced Line Options...............................................................................90 Picture 114 - Network mode Settings................................................................................................ 91 Picture 115 - DHCP network mode....................................................................................................91 Picture 116 - PPPoE network mode....................................................................................
2 Table Table 1 - Keypad Icons.........................................................................................................................8 Table 2 - Status Prompt and Notification Icons................................................................................... 8 Table 3 - DSSkey Icons........................................................................................................................ 9 Table 4 - Look-up Table of Characters......................................
3 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
4 Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and affect the behavior or induce noise. Before using the external power supply in the package, please check the home power voltage. Inaccurate power voltage may cause fire and damage.
5 Overview 5.1 Overview The new Fanvil X210 and X210i IP Phone is a high-end enterprise desktop phone which comes with an intelligent DSS Key-mapping LCD to increase enterprise users’ productivity at a cost-effective price. The new DSS key design with 3 dynamic intelligent color displays can replace the traditional expansion board function.
5.2 Packing Contents 5.2.
6 Install Guide 6.1 Use PoE or external Power Adapter X210 and X210i, called as ‘the device’ hereafter, supports two power supply modes, power supply from external power adapter or over Ethernet (PoE) complied switch. X210 and X210i PoE power supply maximum power support to Class 3 (6.49-12.95W). PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission.
6.2 Desktop Installation 6.2.1 Desktop Installation The device supports desktop use. If the phone is placed on the desktop, please follow the instructions in the picture below to install the phone. Picture 1 - Device installation After aligning the gooseneck microphone with the port, load it and tighten the nut.
Please connect power adapter, network, PC, handset, and headphone to the corresponding ports as described in below picture. ① USB port: connect USB device (U disk, WIFI adapter) ② Power port: connect the power adapter. ③ Network port: connecting local area network or internet. ④ PC port: the network port connect to the computer. ⑤ Headset port: connect headset. ⑥ Handset port: connect IP Phone handset.
7 Appendix Table 7.
Do-Not-Disturb activated on Phone Do-Not-Disturb inactivated on Phone Call forward activated Auto-answering activated Hands-free (HF) Mode Headphone (HP) Mode Handset (HS) Mode Mute Microphone The Voice quality of calling The Voice encryption of calling Connecting WIFI Open Bluetooth Open SIP Hotline Table 3 - DSSkey Icons Function Icon 9 Sidekey Icon Translate Instruction BLF/NEW CALL The new call BLF/BXFER Blind transfer BLF/AXFER Attend transfer
BLF/CONF Conference BLF/DTMF BLF/DTMF Presence Presence MWI Voice message Speed Dial Speed Dial Intercom Intercom Call Park Call Park Call forward Call forward Key Event Function key URL/Action URL Network function key BLF List BLF List Multicast Multicast Memory Key None Memory Key subtype None None Undefined DSS function key Line SIP Line DTMF DTMF 10
7.2 Appendix II –Keyboard character query table Table 4 - Look-up Table of Characters Mode Icon Text Mode Numeric Key Button 1 2 3 4 5 6 7 8 9 0 ＊ Lower Case Alphabets # 1 2 3 4 5 6 7 8 9 0 ＊ # 11 Characters Of Each Press 1 2 3 4 5 6 7 8 9 0 * # @:;()<> abc def ghi jkl mno pqrs tuv wxyz (space) .
Upper Case Alphabets 1 2 3 4 5 6 7 8 9 0 ＊ Mixed type input # 1 2 3 4 5 6 7 8 9 0 ＊ # @:;()<> ABC DEF GHI JKL MNO PQRS TUV WZYX (space) .,*/+-:_= # ^!&$% 1 2abcABC 3defDEF 4ghIGHI 5jklJKL 6mnoMNO 7pqrsPQRS 8tuvTUV 9wzyxWZYX 0 .
7.3 Appendix III –LED Definition Table 5 - DSS KEY LED State Type Line Key BLF Presence DND MWI 13 LED Light State Off Line inactive Green On Line ready (Registered) Green Blinking Ringing Red Blinking Line is trying to register Red Blinking Line error (Registration failure) Red On Dialing/Line in use (Talking) Yellow Blinking Call holding Green On Subscription number is idle. Red On Subscription number is busy. Red On Subscription number is dialing.
8 Introduction to the User 8.1 Instruction of Keypad 8.1.1 Instruction of Keypad Picture 4 - Instruction of Keypad The above picture shows the keypad layout of the device. Each key provides its own specific function. User should refer to the illustration in this section about the usage of each key and the description in this document about each function.
1 ○ Function These four keys provide the corresponding menu function on Menu Key the screen. Press the "Hold" key during the call, the user can hold the call, 2 ○ Hold Key and press it again to cancel the holding and restore the normal call state. 3 ○ Transfer Key By pressing the "Transfer" key, the user can transfer the current call to another number. The user can press the up/down navigation key to change the line or move the cursor in the screen list.
13 ○ 14 ○ 15 ○ 16 ○ 17 ○ Redial Key Press the Redial key to redial the last number dialed Hands-free The user can press this key to open the audio channel of the Key speakerphone.
8.3 Idle Screen Picture 5 - Screen layout/default home screen The image above shows the default standby screen, which is the user interface most of the time. The upper half of the home screen shows the status of the device, information and data that can be edited (such as voice messages, missed calls, auto answer, do not disturb, lock status, network connection status, etc.).
Picture 6 - Scroll icon 8.
Picture 7 - The Phone status WEB interface：Refer to 7.5 Web management to log in the phone page, enter the [System] >> [Information] page, and check the phone status, as shown in the figure: Picture 8 - WEB phone status 8.5 Web Management Phone can be configured and managed on the web page of the phone. The user first needs to enter the IP address of the phone in the browser and open the web page of the phone.
check the IP address of the phone by pressing [Menu] >> [Status]. Picture 9 - Landing page Users must correctly enter the user name and password to log in to the web page. The default user name and password are "admin". For the specific details of the operation page, please refer to page 11 Web configuration. 8.6 Network Configurations The device supports two kinds of network connection modes: wired network connection and wireless network connection. This section describes the wired network connection.
There are three common IP configuration modes about IPv4 Dynamic Host Configuration Protocol (DHCP) – This is the automatic configuration mode by getting network configurations from a DHCP server. Users need not to configure any parameters manually. All configuration parameters will be getting from DHCP server and applied to the device. This is recommended for most users.
Phone interface：To manually configure a line, the user can press the line key for a long time, or press the button in the function menu [Menu] >> [Advanced Settings] >> [Accounts] >> [Line 1] / [Line 2] / [Line 3] /.../ [Line 18] / [Line 19] / [Line 20] configuration, click ok to save the configuration. NOTICE! User must enter correct PIN code to be able to advanced settings to edit line configuration. (The default PIN is 123) The parameters and screens are listed in below pictures.
Picture 12 - Web SIP registration 23
9 Basic Function 9.1 Making Phone Calls Default Line The device provides twenty line services. If both lines are configured, user can make or receive phone calls on either line. If default line is configured by user, there will be a default line to be used for making outgoing call which is indicated on the top left corner. To change the default line, user can press left/right navigator buttons to switch between two lines.
specified line. Picture 14 - Enable voice channel dialing Opening Audio then Dialing the Number Another alternative is the traditional way to firstly open the audio channel by lifting the handset, turning on the hands-free speaker or headphone by pressing hands-free button, or line key, and then dial the number with one of the above methods. When number dialed completed, user can press [Dial] button or [OK] button to call out, or the number will be dialed out automatically after timeout.
Cancel Call While calling the number, user can press end the audio channel by putting back the handset or pressing the hands-free button to drop the call. Picture 16 - Call number 9.2 Answering Calls When there is an incoming call while the device is idle, user will see the following incoming call alerting screen. Picture 17 - Answering calls User can answer the call by lifting the handset, open headphone or speaker phone by pressing the hands-free button, or the [Answer] button.
Talking 9.2.1 When the call is connected, user will see a talking mode screen as the following figure. Picture 18 - Talking interface Table 7 - Talking mode Number Name Description ① Voice channel The icon shows the voice channel mode being used. ② The current line The line currently used by the phone. ③ Calls to end Name on the other ④ 9.2.2 end The name or number of the person on the other end of the call.
for user to answer it. User will see the call message in the middle of current screen. The device will not be ringing but playing call waiting tone in the audio channel of the current call and the LED will be flashing in green. User can accept or reject the call as same as normal incoming call. When the waiting call is answered, the first call will be put on hold automatically.
User can press up/down navigator buttons to switch screen page, and switch call focus by pressing [Resume] button. Ending One Call User may hang up the current talking call by closing the audio channel or press [End] button. The device will return to single call mode in holding state. 9.3 End of the Call After the user finishes the call, the user can put the handle back on the phone, press the hands-free button or Softkey [End] key to close the voice channel and end the call.
Picture 21 - Redial set 9.5 Dial-up Query Phone default to open the dial-up inquiry function, dial-out, enter two or more Numbers, dial the interface will automatically match call records, contacts in the number list, use the navigation key up and down keys can select the number, press the call out key or time out. 9.6 Auto-Answering User may enable auto-answering feature on the device and any incoming call will be automatically answered (not including call waiting).
The icon in the upper right corner of the screen indicates that auto answer is enabled. Picture 22 - Line 1 enables auto-answering Picture 23 - The line has enabled auto-answering WEB interface： Log in the phone page, enter [Line] >> [SIP], select [SIP] >> [Basic settings], start auto-answering, and click apply after setting the automatic answering time.
Picture 24 - Web page to start auto-answering 9.7 Callback The user can dial back the number of the last call. If there is no call history, press the [Callback] button and the phone will say "can't process".
Set the callback key through the web interface: Log in the phone page, enter the [Function Key] >> [Side Key] or [Function Key] >> [Function Key] page, select the function Key, set the type as the function Key, and set the subtype as the callback, as shown in the figure: Picture 26 - Set the callback key on the web page 9.8 Mute You can turn on mute mode during a call and turn off the microphone so that the local voice is not heard. Normally, mute mode is automatically turned off at the end of a call.
Picture 27 - Mute the call Cancel mute: press cancel mute on the phone again. The mute icon is no longer displayed in the call screen. The red light is off by mute button. 9.8.2 Ringing Mute Mute: press the mute button when the phone is in standby mode: The top right corner of the phone shows the bell mute icon ，Mute button red light is always on, when there is an incoming call, the phone will display the incoming call interface but will not ring.
9.9 Call Hold/Resume The user can press the [Hold] button to maintain the current call, and this button will become the [ Resume ] button, and the user can press the "resume" button to restore the call. Picture 29 - Call hold interface 9.10 DND User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls (including call waiting). The DND can be enabled on line basis.
If the user wishes to enable/disable the uninterrupted function on a specific line, the user can set the uninterrupted function on the page of configuring the line. 1) Press [Menu] >> [Features] >> [DND] button, Enter the [DND] editing interface. 2) Click the left/right navigation button to select the line to adjust the mode and state of "do not disturb", and then press the [OK] button to save. 3) The user will see the DND icon turn red, and the sip-line has enabled the mode of "DND".
Picture 33 - DND Settings The user turns on the DND for a specific route on the web page：Enter [Line] >> [SIP], select a [Line] >> [Basic settings], and enable DND.
9.11 Call Forward Call forward is also known as ‘Call Divert’ which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line. There are three types, Unconditional Call Forward – Forward any incoming call to the configured number. Call Forward on Busy – When user is busy, the incoming call will be forwarded to the configured number.
Picture 36 - Select call forward type 3) Select enable/disable by pressing the left/right navigation button. Picture 37 - Enable call forwarding and configure the call forwarding number 4) Browse the parameters set by the up/down navigation key and enter the required information. When finished, press the [OK] button to save the changes. WEB interface：Enter [Line] >> [SIP], Select a [Line] >> [Basic settings], and set the type, number and time of forward forwarding.
Picture 38 - Set call forward 9.12 Call Transfer When the user is talking with a remote party and wish to transfer the call to another remote party, there are three way to transfer the call, blind transfer, attended transfer and Semi-Attended transfer. Blind transfer：Do not need to negotiate with the other side, directly transfer the call to the other side. Semi-Attended transfer.：When you hear the ring back, transfer the call to the other party.
Picture 39 - Transfer interface 9.12.2 Semi-Attended transfer During the call, the user presses the function menu button [transfer] or the transfer button on the phone to input the number to be transferred or press the contact button or the historical record button to select the number, and then press the call button. When the third party is not answered, press the transfer on the call interface to make the semi-attendance transfer or press the end button to cancel the semi-attendance transfer.
Picture 41 - Attended transfer 9.13 Call Waiting Enable call waiting: new calls can be accepted during a call. Disable call waiting: new calls will be automatically rejected and a busy tone will be prompted. Enable call waiting tone: when you receive a new call on the line, the tone will beep. The user can enable/disable the call waiting function in the phone interface and the web interface.
Picture 43 - Web call waiting setting Picture 44 - Web call waiting tone setting 9.14 Conference 9.14.1 Local Conference To conduct local conference, the user needs to log in the webpage and enter [Line] >> [SIP] >> [Basic settings].
Picture 45 - Local conference setting Two ways to create a local conference： 1） The device has two channels of communication. Press the conference button on the call interface. When selecting the conference number, select the other number that already exists.
end button to end the call. 9.14.2 Network Conference Users need server support for network conference.
When you are on the call, if it is not convenient to answer the phone at this time, you can press the configured park button to hold the call; After a successful park, you can resume the call by pressing the configured park button on other devices.
9.16 Pick Up Pick up requires server support. Consult your system administrator for support. You can use the Pick Up function to answer incoming calls from other users. The phone can pick up incoming calls by configuring DSSkey for BLF and setting the Pick Up code. Phone interface: press [Menu] >> [Basic Settings] >> [Keyboard Settings] >> [DSS Key Settings], select the function key to set.
Picture 52 - WEB pick up setting 9.17 Anonymous Call 9.17.1 Anonymous Call The phone can set up anonymous calls to hide the calling number and the calling name. You can see anonymity in the context of [Menu] >> [Advanced Settings] >> [Accounts] >> [Advanced]. The default is none, which is off, and RFC3323 and RFC3325 are optional. Select any one to open the anonymous call.
Picture 54 - Enable Anonymous web page call The following is a transcript of an anonymous call received by the phone. Picture 55 - Anonymous call log 9.17.2 Ban Anonymous Call The device can be set to prohibit anonymous calls, that is anonymous calls to the number will be directly rejected. In the phone [Menu] >> [Features] >> [Ban anonymous call], click to enter and all SIP lines will be displayed. Click Softkey [Switch] or [<] [>] to switch the SIP line and enable anonymous call.
Picture 56 - Anonymous calls are not allowed on the phone On the web page [Line] >> [SIP] >> [Advanced Settings], also can disable anonymous calls. The setup to disable anonymous calls also corresponds to the SIP line. That is, the setting under the SIP1 page can only take effect on the SIP1 line. Picture 57 - Page Settings blocking anonymous call 9.18 Hotline The device supports hotline dialing. After setting up the hotline dialing, directly pick up the handset, hands-free, earphone, etc.
Open the hotline, set the hotline number, set the delay time of the hotline. Picture 58 - Phone hotline setting interface On the website [Line] >> [SIP] >> [Basic Settings], can also set up a hotline. The setup hotline also corresponds to the SIP line. That is, the hotline set in the SIP1 webpage can only be activated in the SIP1 line. Picture 59 - Hotline set up on webpage 9.19 Emergency Call The emergency call function is used to enable the keypad lock.
services when your phone is locked. 1）Configure the emergency call number: log in the phone page, enter the [Phone Settings] >> [Function Settings]>> [Basic Settings]page, set up the emergency call code, if you need to set up more than one emergency call code, please use ", "to separate.
10 Advance Function 10.1 10.1.1 BLF (Busy Lamp Field) Configure the BLF Functionality Page interface: log in the phone page, enter the [Function key] >> [Function key] page, select a DSS key, set the function key type as memory key, choose subtype among BLF/NEW CALL, BLF/BXFER, BLF/AXFER, BLF/CONF, set BLF/DTMF value as the number to be subscribed, set the corresponding SIP line. The pickup number is provided by the server.The specific use of reference 8.16 Pick up.
Picture 63 - Phone configuration BLF function key Table 8 - BLF Function key subtype parameter list Subtype Standby is described Calling is described BLF/NEW Pressing the BLF key while standby to When you press this BLF key while CALL dial the subscriber number. talking to another user, you create a new call along with the subscribed number. BLF/BXFE Pressing the BLF key while standby to When you press this BLF key while R dial the subscriber number.
