Config Guide

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other person's status (idle, ringing, talking, off).

BLF function：



Monitor the status of subscribed phones.



Call the subscribed number.



Transfer calls/calls to the subscribed number.



Pickup incoming calls from subscribed number.

1） Monitors the status of subscribed phones.

Configuration BLF function keys, when the subscription of the number of the state (idle,

ringing, talking) is changed, the function key state of LED lights will have corresponding

change, see appendix Ⅲ 6.3 to get to know each other under different status leds.

2） Call the subscribed number.

When the phone is in standby mode, press the configured BLF key to call out the

subscribed number.

3） Transfer calls/calls to the subscribed number.

Refer to Table 9.1.1-blf function key subtype parameter list, the BLF key can be used for

blind rotation, attention-rotation and semi-attention-rotation of the current call, and also

can invite the subscribed number to join the call and send DTMF, etc.

4） Pickup incoming calls from subscribed phones.

When configuring BLF function key, configure the pickup number.

When be subscription number telephone ringing, refer to appendix Ⅲ 6.3 BLF LED will

flash a red light at this time. At this point, press the BLF button to answer the incoming

call from the subscribed number.

10.2 BLF List

BLF List Key is to put the number to be subscribed into a group on the server side, and

the phone uses the URL of this group to make unified subscription. The specific

information, number, name and status of each number can be resolved based on notify

sent from the server. The unoccupied Memory Key is then set to the BLF List Key. If the

state of the subscription object changes later, the corresponding led light state will be

changed.

Configure BLF List function: log in the phone page, enter the [Line] >> [SIP] >>

[Advanced settings] page, open the BLF List, and configure the BLF List number.

Summary of content (85 pages)

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other person's status (idle, ringing, talking, off). BLF function：  Monitor the status of subscribed phones.  Call the subscribed number.  Transfer calls/calls to the subscribed number.  Pickup incoming calls from subscribed number. 1） Monitors the status of subscribed phones. Configuration BLF function keys, when the subscription of the number of the state (idle, ringing, talking) is changed, the function key state of LED lights will have corresponding change, see appendix Ⅲ 6.
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Picture 64 - Configure the BLF List functionality Use the BLF List function: when the configuration is complete, the phone will automatically subscribe to the contents of the BLF List group. Users can monitor, call and transfer the corresponding number by pressing the BLF List key. Picture 65 - BLF List number display 10.3 Record The device supports recording during a call.
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Local Record（USB flash disk） 10.3.1 Local recording is supported when USB flash drive is mounted. When using local recording, it is necessary to start recording on the phone page [Application] >> [Manage recording], select the local type and set the voice coding. The webpage is as follows: Picture 66 - WEB local recording Local recording steps:  Plug the U disk into the USB port of the phone, open the recording on the web page, and set the recording type as local recording.
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 Enter [Menu] >> [Application] >> [USB].  Enter [USB] to view the recording file.  Select the recording file that you want to listen to, and click the "play" button of Soft key to listen to the recording. 10.3.2 Server Record When using the network server to record, it is necessary to open the recording in the phone web page [Application] >> [Manage recording]. The type is selected as network, and the address and port of the recording server are filled in and the voice coding is selected.
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Picture 68 - Web SIP info recording 10.4 Agent Agent (Agent function) of the phone can be realized: when multiple people use a device for Agent services at different times, he or she can quickly register his or her SIP account on the same server. The Agent functions of the phone can be divided into Normal and Hotel Guest. The Hotel Guest mode requires server support.
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Picture 70 - Configure the proxy account-hotel Guest mode Table 9 - Agency mode Parameter Description Normal mode Number Set the proxy account number. User Set the proxy account number to verify the user name. Password Set the proxy account number to verify the password. Line Select the SIP line. CallLog Users can choose to save all types, or delete. Hotel Guest mode Number Set the proxy account number. Password Set the proxy account number to verify the password. Line Select the SIP line.
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Picture 71 - Agent logon page 10.5 Intercom When the Intercom is enabled, it can automatically receive calls from the intercom. Picture 72 - Web Intercom configure Table 10 - Intercom configure Parameter Description Enable Intercom When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay.
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Mute Enable Intercom Tone Enable Intercom Barge If the incoming call is intercom call, the phone plays the intercom tone Enable Intercom Barge by selecting it, the phone auto answers the intercom call during a call. If the current call is intercom call, the phone will reject the second intercom call 10.6 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group.
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Host:port Listened multicast server’s multicast IP address and port. Multicast：  Go to web page of [Function Key] >> [Function Key] , select the type to multicast, set the multicast address, and select the codec.  Click Apply.  Set up the name, host and port of the receiving multicast on the web page of [Phone Settings] >> [MCAST].  Press the DSSKY of Multicast Key which you set.  Receive end will receive multicast call and play multicast automatically. 10.
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 After the phone set registers with the BroadSoft server, a server type needs to be set. Specifically, log in to the webpage of the phone set, choose [Line] >> [SIP] >> [Advanced Settings] and set Specific Server Type to BroadSoft, as shown in the following figure. Picture 75 - Set BroadSoft server  If a Fanvil phone set needs to use the SCA function, enable it for the phone set. Specifically, log in to the webpage of the phone set, choose [Line] >> [SIP] >> [Advanced Settings], and select Enable SCA.
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Understand the call status by referring to 6.3 Appendix III –LED . To facilitate private hold, configure keys whose DSS Key is Private Hold on the Function Key page. Pay attention that the public hold key is the softkey-hold key during a call. Picture 77 - Set Private Hold Function Key  After each phone set registered with the BroadSoft server is configured as above, the SCA function can be used. 2）LED Status To facilitate viewing the call status of a group, configure lines whose DSS Key is SCA.
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The following lists a couple of instances to facilitate understanding. In the following scenarios, the manager and secretary register the same SCA account and the account is configured based on the preceding steps. Scenario 1: When this account receives an incoming call, the phone sets of both the manager and the secretary will receive the call and ring.
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Send messages:  Go to [Menu] >> [Message] >> [SMS].  Users can create new messages, select lines and send numbers.  After editing is complete, click Send. View SMS:  Use the navigation keys to select the standby icon [message  After selecting, press the navigation key [OK] to enter the SMS inbox interface.  Select the unread message and press [OK] to read the unread message. Reply to SMS:  Use the navigation keys to select the standby icon [Message].
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the voicemail number is configured, the user can retrieve the voicemail of the default line. When the phone is in the default standby state,  The Side Key is pre-installed with a voice message shortcut key - [MWI] key.  Press [MWI] to open the voice message configuration interface, and select the line to be configured by pressing the up/down navigation buttons.  Press the [Edit] button to edit the voice message number. When finished, press the [OK] button to save the configuration.
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Phone set functions as a SIP hotspot and other phone sets (B and C) function as SIP hotspot clients. When somebody calls phone set A, phone sets A, B, and C all ring. When any phone set answers the call, other phone sets stop ringing. The call can be answered by only one phone set. When B or C initiates a call, the SIP number registered by phone set A is the calling number. To set a SIP hotspot, register at least one SIP account.
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the SIP hotspot phone must be broadcast. The address of broadcast, hotspot server and hotspot client must be same. Monitor Address Remote Port Type the Remote port number. Configure SIP hotspot server: Picture 83 - SIP hotspot server configuration Configure SIP hotspot client: To set as a SIP hotspot client, no SIP account needs to be set. The Phone set will automatically obtain and configure a SIP account. On the SIP Hotspot tab page, set Mode to Client.
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As the hotspot server, the default extension number is 0. When the phone is used as the client, the extension number is increased from 1, you can view the extension number through the [SIP Hotspot] page. Call extension number:  The hotspot server and the client can dial each other through the extension number.  For example, extension 1 dials extension 0.
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11 Phone Settings 11.1 11.1.1 Basic Settings Language The user can set the phone language through the phone interface and web interface.  Phone end：After resetting the factory settings, the user needs to set the language; when setting the language during standby, go to [Menu] >> [Basic] >> [Language] Settings, as shown in the figure.
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11.1.2 Time & Date Users can set the phone time through the phone interface and web interface.
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Table 14 - Time Settings Parameters Parameters Description Mode Auto/Manual Auto: Enable network time synchronization via SNTP protocol, default enabled. Manual: User can modify data manually.
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Picture 89 - Set screen parameters on phone  Web end: Go to [Phone Settings] >> [Advanced] Advanced, edit the screen parameters, and click Apply to save. 11.1.3.1 Brightness and backlight  Set the brightness level in use from 1 to 16, [<] or [>] switch brightness level.  Set the brightness level in the energy-saving mode from 0 to 16, [<] or [>] switch the brightness level.  Set the backlight time to 30 seconds by default.
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after completion, press [OK] button to save.  After saving, return to standby mode and enter the screen saver after 15s, as follows: Picture 91 - Phone screen saver 11.1.4 Ring When the device is in the default standby mode,  Press soft-button [Menu] till you find the [Basic] item.  Enter [Basic] item till you find [Ring] item.
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11.1.6 Greeting Words When the device is in the default standby mode,  Press soft-button [Menu] till you find the [Basic] item.  Enter [Basic] item till you find [Greeting Words] item.  Press [OK] to enter the setting interface to edit the Greetings Words.  Save the adjustment by pressing [OK] when done. NOTICE! The welcome message can only be displayed in the upper left corner of standby mode when the default option is disabled. 11.1.
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Picture 92 - Phone book screen NOTICE! The device can save up to total 1000 contact records. Picture 93 - Local Phone book When there are contact records in the phone book, the contact records will be arranged in the alphabet order. User may browse the contacts with up/down navigator keys. The record indicator tells user which contact is currently focused. User may check the contact’s information by pressing [OK] button. 11.2.1.
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 Other Number  Line  Ring Tone  Contact Group  Photo Picture 94 - Add New Contact User can edit a contact by pressing [Option] >> [Edit] button. To delete a contact, user should move the record indicator to the position of the contact to be deleted, press [Option] >> [Delete] button and confirm with [OK]. 11.2.1.2 Add / Edit / Delete Group By default, the group list is blank. User can create his/her own groups, edit the group name, add or remove contacts in the group, and delete a group.
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Picture 95 - Group List 11.2.1.3 Browse and Add / Remove Contacts in Group User can browse contacts in a group by opening the group in group list with [OK] button. Picture 96 - Browsing Contacts in a Group When user is browsing contacts of a group, user can also add contacts in that group by pressing [Add] button to enter the group contacts management screen, then press [OK] button to save the contact. The contact will also be added in local phonebook.
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Picture 97 - Add Contacts in a Group 11.2.2 Black list X210 Support blacklist, such as the number added to the blacklist, the number of calls directly refused to the end, the end of the phone shows no incoming calls. (Blacklisted Numbers can be called out normally)  There are multiple ways to add a number to Blacklist on X210 device. It can be added directly on [Menu] >> [Contact] >> [Blacklist].  Select any number in the phone book (both local and network) for configuration addition.
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Picture 99 - Web Blacklist 11.2.3 Cloud Phone Book 11.2.3.1 Configure Cloud Phone book Cloud phonebook allows user to configure the device by downloading a phonebook from a cloud server. This is convenientfor office users to use the phonebook from a single source and save the effort to create and maintain the contact list individually.
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11.2.3.2 Downloading Cloud Phone book In cloud phone book screen, user can open a cloud phone book by pressing [OK] / [Enter] button. The device will start downloading the phone book. The user will be prompted with a warning message if downloading failed, Once the cloud phone book is downloaded completely, the user can browse the contact list and dial the contact number same as in local phonebook. Picture 101 - Downloading Cloud Phone book Picture 102 - Browsing Contacts in Cloud Phone book 11.
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User can delete a call log by pressing [Delete] button and can clear all call logs by pressing [Delete All] button. Picture 103 - CallLog Users can also filter the call records of specific call types to narrow down the scope of search records, and select a call record type by left and right navigation keys.
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11.4 Function Key Line/DSS/BLF is supported on every page of the secondary screen. There are 3 pages in total. Users can customize and configure each DSS key on each page. Users can use the page switch key to switch DSS display pages quickly. In addition, the user can also long press each DSS key to modify the corresponding key Settings.
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Picture 106 - DSS LCD Screen Configuration Webpage interface: [Function key] >> [Function key]. Picture 107 - DSS settings Moreover, user also can add the user-defined title for the DSS Keys, which is configured as Memory Key / Line / URL / Multicast / Prefix. NOTICE! User-defined title is up to 10 characters. More detailed information refers to 12.23 Function Key and 6.3 Appendix III – LED Definition .
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11.5 Wi-Fi X210 supports wireless Internet access and requires the use of a specified USB WIFI dongle. When the device is in the default standby mode,  Press soft-button [Menu] till you find the [Basic] item.  Enter [Basic] item till you find [WIFI] item.  Press [WIFI] to enter the setting interface.  Select the wireless network and use the left and right keys to activate it. Enable the X210 to search the current wireless network automatically.
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Picture 109 - Headset function settings 11.6.2 Bluetooth Headset X210 supports Bluetooth headset, compatible with CSR 4.0 chip Bluetooth headset, no need to use USB dongle. The phone has built-in Bluetooth and Bluetooth antenna. When the device is in the default standby mode,  Press soft-button [Menu] till you find the [Basic] item.  Enter [Basic] item till you find [Bluetooth] item.  Press [Bluetooth] to enter the setup interface.
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Bluetooth redial.  call answering When the Bluetooth headset is connected to the phone, the incoming call can be answered by pressing the Bluetooth answer button.  Hang up 1) When talking with Bluetooth headset, you can hang up the phone by pressing the button on Bluetooth headset. 2) When there is an incoming call, double-click the answer button to reject the call. 3) When the caller is in the ringing state, press the answer button of the headset to cancel the call.
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11.7 11.7.1 Advanced Line Configurations Picture 112 - SIP address and account information Save the adjustment by pressing [OK] when done. For users who want to configure more options, user should use web management portal to modify or Advanced Settings in accounts on the individual line to configure those options.
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11.7.2 Network Settings 11.7.2.1 Network Settings  IP Mode There are 3 network protocol mode options, IPv4, IPv6 and IPv4 & IPv6. User could select available mode via “<” or “>”. The selected IP mode will be activated after pressing [OK] button. Picture 114 - Network mode Settings  IPv4 In IPv4 mode, there are 3 connection mode options: DHCP, PPPoE and Static IP.
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When using DHCP mode, phone will get the IP address from DHCP server (router).  Use DHCP DNS: It is enabled as default. “Enable” means phone will get DNS address from DHCP server and “disable” means not.  Use DHCP time：It is disabled as default. “Enable” to manage the time of get DNS address from DHCP server and “disable” means not. Picture 116 - PPPoE network mode When using PPPoE, phone will get the IP address from PPPoE server.  Username: PPPoE user name.  Password: PPPoE password.
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 Secondary DNS：Secondary DNS. When primary DNS is not available, it will work.  IPv6 In IPv6, there are 2 connection mode options, DHCP and Static IP.  DHCP configuration refers to IPv4 introduction in last page.  Static IP configuration is almost same as IPv4’s, except the IPv6 Prefix.  IPv6 Prefix：IPv6 prefix, it is similar with mask of IPv4. Picture 118 - IPv6 Static IP network mode 11.7.2.2  QoS & VLAN LLDP Link Layer Discovery Protocol.
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Learning apply the learned VLAN ID to the phone configuration QoS QoS Mode configure SIP DSCP and audio DSCP WAN VLAN WAN VLAN WAN port VLAN configuration LAN VLAN LAN VLAN LAN port VLAN configuration CDP CDP enable/disable ，CDP interval time CDP Note：QoS & VLAN details refer to http://www.fanvil.com/Uploads/Temp/download/20180920/5ba383b56c3ef.pdf 11.7.2.
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Once the VPN is configured, the device will try to connect with the VPN automatically when the device boots up every time until user disable it. Sometimes, if the VPN connection does not establish immediately, user may try to reboot the device and check if VPN connection established after reboot.
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 Select [Menu] >> [Advanced setting], and enter it via [Confirm] or [OK] button.  As default, the Advance setting password is 123.  User will see the follow page after menu – Advanced setting – Security. Picture 120 - Set the Menu password Menu password is the permission for accessing the advanced setting.  [Current password] is the password user configured before. If no configuration before, the default password is 123.  [New password] is the new password user to use.
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 Enter [Keyboard password] setting by pressing [confirm] or [OK] button after password entered. If no menu password configuration before, it is 123 as default.  If the menu password is correct, phone will go to keyboard password interface. As default, the keyboard password is disabled. When it is enabled, the keyboard will be locked after timeout.  If user does not configure the keyboard lock time, (it is 0 as default). Long pressing “#” will lock the phone.
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Picture 125 - Page auto provision Settings LCD： [Menu] >> [Advanced setting] >> [Maintenance] >> [Auto Provision].
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Fanvil devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069> Static Provisioning Transferring protocol: FTP、 TFTP、 HTTP、 HTTPS Details refer to Fanvil Auto Provision in http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3816f8d5f0.
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server can support the feature will respond and send a Notify with URL to phone. Phone could get the configuration file with the URL. Server Address Broadcast address. As default, it is 224.0.0.0. Server Port PnP port Transport Protocol PnP protocol, TCP or UDP. Update Interval PnP message interval. Static Provisioning Server Server Address Provisioning server address. Support both IP address and domain address. The configuration file name.
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11.7.5 Firmware Upgrade Web page： Login phone web page, go to [System] >> [Upgrade].  Picture 127 - Web page firmware upgrade LCD interface: go to [Menu] >> [Advanced setting] >> [Firmware Upgrade] .  Picture 127 - Firmware upgrade information display Table 17 - Firmware upgrade Parameter Description Upgrade server Enable automatic upgrade, If there is a new version txt Enable Auto Upgrade and new software firmware on the server, phone will show a prompt upgrade message after Update Interval.
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Upgrade Server Address2 Set available upgrade server address. Update Interval Set Update Interval. Firmware Information Current Software Version It will show Current Software Version. Server Firmware Version It will show Server Firmware Version. If there is a new version txt and new software firmware on the server, the page will display version information [Upgrade] button and upgrade button will become available; Click [Upgrade] button to upgrade the new firmware.
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versions, the phone will prompt as shown below. Click [view] to check the version information and upgrade. Picture 129 - Firmware upgrade 11.7.6 Factory Reset The phone is in default standby mode.  Press [Menu] to find [Advanced Settings], and press [OK].  Press [Advanced Settings] to enter the password (default password is 123) to enter the interface.  Press the [Restore factory Settings] button to select the file to be cleared. Press [OK] to clear after completion.
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12 Web Configurations 12.1 Web Page Authentication The user can log into the web page of the phone to manage the user's phone information and operate the phone. Users must provide the correct user name and password to log in. 12.
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Clear Configurations  Select the module in the configuration file to clear. SIP: account configuration. AUTOPROVISION: automatically upgrades the configuration TR069:TR069 related configuration MMI: MMI module, including authentication user information, web access protocol, etc. DSS Key: DSS Key configuration Clear Tables  Select the local data table to be cleared, all selected by default. Reset Phone  The phone data will be cleared, including configuration and database tables. 12.
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13 Network >> Basic This page allows users to configure network connection types and parameters. 13.1 Network >> Service Port This page provides settings for Web page login protocol, protocol port settings and RTP port. Picture 130 - Service Port Settings Table 18 - Service port Parameter Description Web Server Type Reboot to take effect after settings. Optionally, the web page login is HTTP/HTTPS.
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13.2 Network >> VPN Users can configure a VPN connection on this page. See 10.7.2.3 VPN for more details. 13.3 Network >> Advanced Advanced network Settings are typically configured by the IT administrator to improve the quality of the phone service. For configuration, query the 10.7 advanced Settings. 13.4 Line >> SIP Configure the Line service configuration on this page.
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Transport Protocol Set up the SIP transport line using TCP or UDP or TLS. Registration Expiration Set SIP expiration date. SIP Proxy Server Address Enter the IP or FQDN address of the SIP proxy server. Proxy Server Port Enter the SIP proxy server port, default is 5060. Proxy User Enter the SIP proxy user. Proxy Password Enter the SIP proxy password. Backup Proxy Server Address Enter the IP or FQDN address of the backup proxy server.
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Voice Message Subscribe Set the interval of voice message notification subscription Period Enable Hotline Enable hotline configuration, the device will dial to the specific number immediately at audio channel opened by off-hook handset or turn on hands-free speaker or headphone Hotline Delay Set the delay for hotline before the system automatically dialed it Hotline Number Set the hotline dialing number Dial Without Registered Set call out by proxy without registration Enable Missed Call Log If e
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Unconditional Disable Call Forward Set the feature code to dial to the server Unconditional Enable Call Forward on Busy Set the feature code to dial to the server Disable Call Forward on Busy Set the feature code to dial to the server Enable Call Forward on No Set the feature code to dial to the server Answer Disable Call Forward on No Set the feature code to dial to the server Answer Enable Blocking Anonymous Set the feature code to dial to the server Call Disable Blocking Anonymous Set the fe
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Blocking Anonymous Call Reject any incoming call without presenting caller ID User Agent Set the user agent, the default is Model with Software Version. Specific Server Type Set the line to collaborate with specific server type SIP Version Set the SIP version Anonymous Call Standard Set the standard to be used for anonymous Local Port Set the local port Ring Type Set the ring tone type for the line Enable user=phone Sets user=phone in SIP messages.
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VQ Server Open VQ server address for VQ RTCP-XR. VQ Port Open VQ port for VQ RTCP-XR. VQ HTTP/HTTPS Server Enable VQ server selection for VQ RTCP-XR. Flash mode Chose Flash mode，normal or SIP info. Flash Info Content-Type Set the SIP info content type. Flash Info Content-Body Set the SIP info content body. PickUp Number Set the scramble number when the Pickup is enabled. JoinCall Number Set JoinCall Number. Intercom Number Set Intercom Number.
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13.
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Add dialing rules: Picture 132 - Custom setting of dial - up rules Table 21 - Dial - up rule configuration table Parameters Description Dial rule There are two types of matching: Full Matching or Prefix Matching. In Full matching, the entire phone number is entered and then mapped per the Dial Peer rules. In prefix matching, only part of the number is entered followed by T. The mapping with then take place whenever these digits are dialed. Prefix mode supports a maximum of 30 digits.
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Suffix Characters to be added at the end of the phone number. It is an optional item. Length Set the number of characters to be deleted. For example, if this is set to 3, the phone will delete the first 3 digits of the phone number. It is an optional item. This feature allows the user to create rules to make dialing easier. There are several different options for dial rules. The examples below will show how this can be used.
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13.7 Line >> Action Plan When calling to a phone, the bounded IP camera synchronously transmits video to the opposite phone (video support). Table 22 - IP camera Parameter Description Number Auxiliary phone number (support video) Type Support video display on call. Direction Support call display video for call mode, call/call display video. Line Set up outgoing lines. Username Bind the user name of the IP camera. Password Bind IP camera password. URL Video streaming information.
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13.9 Line >> RTCP-XR RTCP-XR mode is based on RFC3611 (RTP Control Extended Report), which can measure and evaluate network packet loss, delay and voice quality by sending RTCP-XR packets. Table 24 - VQ RTCP-XR Settings Parameters Description VQ RTCP-XR Settings VQ RTCP-XR Session Report VQ report on whether session mode is enabled or not. VQ RTCP-XR Interval Report Whether to turn on Interval mode for VQ report sending.
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Enable Auto Onhook The phone will hang up and return to the idle automatically at hands-free mode Auto Onhook Time Specify Auto Onhook time, the phone will hang up and return to the idle automatically after Auto Hand down time at hands-free mode, and play dial tone Auto Onhook time at handset mode Ring for Headset Enable Ring for Handset by selecting it, the phone plays ring tone from handset.
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Emergency Call Number Search path Select the search path. LDAP Search Select from with one LDAP for search Emergency Call Number Restrict Active URI Source IP Configure the Emergency Call Number. Despite the keyboard is locked, you can dial the emergency call number Set the device to accept Active URI command from specific IP address. More details please refer to this link http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3 641fe81a5.
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call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay. Enable Intercom Mute Enable mute mode during the intercom call Enable Intercom Tone If the incoming call is intercom call, the phone plays the intercom tone Enable Intercom Barge Enable Intercom Barge by selecting it, the phone auto answers the intercom call during a call.
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Display Missed Call Popup Display MWI Popup No incoming call popup prompt after opening, no popup prompt when closing, open by default. Voice message popup prompt is not answered after opening, and it is opened by default if there is no popup prompt when closing. There is a popup prompt when the WIFI adapter is connected. Display Device Connect Popup There is no popup prompt when the WIFI adapter is closed. It is on by default.
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earphones. Opus playload type Set Opus load type, range 96~127. Set Opus sampling rate, including opus-nb (8KHz) and opus-wb OPUS Sample Rate (16KHz). ILBC Payload Type Set the ILBC Payload Type, the value must be 96~127. ILBC Payload Length Set the ILBC Payload Length Enable MWI Tone When there is a new voice message message, the phone will start a special dial tone. Enable VAD Whether voice activity detection is enabled.
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Host: port Listened multicast server’s multicast IP address and port. 13.13 Phone settings >> Action Action URL Note! Action urls are used for IPPBX systems to submit phone events. Please refer to Fanvil Action URL for details. http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3641fe81a5.pdf 13.14 Phone settings >> Time/Date The user can configure the time Settings of the phone on this page.
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Weekday Start The DST start weekday Hour Start The DST start hour Minute Start The DST start minute Month End The DST end month Week End The DST end week Weekday End The DST end weekday Hour End The DST end hour Minute End The DST end minute Manual Time Settings You can set your time manually 13.15 Phone settings >> Tone This page allows users to configure a phone prompt. You can either select the country area or customize the area.
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 Enable Energy Saving  Backlight Time LCD Menu Password Settings.  The password is 123 by default.  Keyboard Lock Settings.  Configure Greeting Words The greeting message will display on the top left corner of the LCD when the device is idle, which is limited to 16 characters. The default chars are ‘VOIP PHONE’. 13.17 Phonebook >> Contact User can add, delete, or edit contacts in the phonebook in this page.
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Phonebook name (must) Phonebook URL (must) Access username (optional) Access password (optional) LDAP Settings The cloud phonebook allows user to retrieve contact list from a LDAP Server through LDAP protocols. User must configure the LDAP Server information and Search Base to be able to use it on the device. If the LDAP server requests an authentication, user should also provide username and password.
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Picture 136 - Web cloud phone book Settings 13.19 Phonebook >> Call List  Restricted Incoming Calls： It is similar like a blacklist. Add the number to the blacklist, and the user will no longer receive calls from the stored number until the user removes it from the list. Users can add specific Numbers to the blacklist or add specific prefixes to the blacklist to block calls with all Numbers with this prefix.  Allowed Incoming Calls： When DND is enabled, the incoming call number can still be called.
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13.20 Phonebook >> Web Dial Use web pages for call, reply, and hang up operations. 13.21 Phonebook >> Advanced Users can export the local phone book in XML, CSV, and VCF format and save it on the local computer. Users can also import contacts into the phone book in XML, CSV, and VCF formats. Attention! If the user imports the same phone book repeatedly, the same contact will be ignored. If the name is the same but the number is different, the contact is created again.
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Table 29 - Function Key configuration Parameters Description Memory Key BLF (NEW CALL/BXFE /AXFER): It is used to prompt user the state of the subscribe extension, and it can also pick up the subscribed number, which help user monitor the state of subscribe extension (idle, ringing, a call). There are 3 types for one-touch BLF transfer method. p.s. User should enter the pick-up number for specific BLF key to fulfill the pick-up operation.
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Parameter Description Softkey Mode Softkey mode Disabled and More，Default is Disabled Softkey Style Softkey display style Softkey Exit on Left or Right Screen Redial/2aB/Delete/Exit/Call Back/Dial/Join/MWI/Local Call Dialer Contacts/Pickup/CallLog/Missed/Clear/ln/Dialed/Pause/Next line/Prev line/Headset/Audio/Video/Remote XML/DSS Key Conference Hold/Split/End/Release/Mute/DSS Key/Headset CallLog/Menu/Local Contacts/DND/Prev Account/Next Desktop Account/Blacklist/Call Back/CallForward/Locked/Memo/
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13.26 Function Key >> Advanced Programmable key Settings  Please refer to the Table 30 Softkey configuration IP Camera List  Picture 137 - IP Camera List 13.27 Application >> Manage Recording See 9.3 Record for details of recording. 13.28 Security >> Web Filter The user can set up a configuration management phone that allows only machines with a certain network segment IP access.
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Picture 139 - Web Filter Table Add and remove IP segments that are accessible; Configure the starting IP address within the start IP, end the IP address within the end IP, and click [Add] to submit to take effect. A large network segment can be set, or it can be divided into several network segments to add. When deleting, select the initial IP of the network segment to be deleted from the drop-down menu, and then click [Delete] to take effect.
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13.30 Security >> Device Certificates Select the device certificate as the default and custom certificate. You can upload and delete uploaded certificates. Picture 141 - Device certificate setting 13.
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Through this page can set whether to enable the input, output firewall, at the same time can set the firewall input and output rules, using these Settings can prevent some malicious network access, or restrict internal users access to some resources of the external network, improve security. Firewall rule set is a simple firewall module. This feature supports two types of rules: input rules and output rules. Each rule is assigned an ordinal number, allowing up to 10 for each rule.
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Picture 143 - Firewall Input rule table Then select and click the button [Apply]. In this way, when the device is running: ping 192.168.1.118, the packet cannot be sent to 192.168.1.118 because the output rule is forbidden. However, other IP of the ping 192.168.1.0 network segment can still receive the response packet from the destination host normally. Picture 144 - Delete firewall rules Select the list you want to delete and click [Delete] to delete the selected list. 13.
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14 Trouble Shooting When the phone is not in normal use, the user can try the following methods to restore normal operation of the phone or collect relevant information and send a problem report to Fanvil technical support mailbox. 14.1 Get Device System Information Users can get information by pressing the [Menu] >> [Status] option in the phone.The following information will be provided: The network information Equipment information (model, software and hardware version), etc. 14.
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Picture 145 - Screenshot 14.5 Network Packets Capture Sometimes it is helpful to dump the network packets of the device for issue identification. To get the packets dump of the device, user needs to log in the device web portal, open page [System] >> [Tools] and click [Start] in “Network Packets Capture” section. A pop-up message will be prompt to ask user to save the capture file.
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appears, and then click the [End] button, [Save] to local analysis or send the log to the technician to locate the problem. 14.7 Common Trouble Cases Table 32 - Trouble Cases Trouble Case Solution Device could not boot up 1. The device is powered by external power supply via power adapter or PoE switch. Please use standard power adapter provided by Fanvil or PoE switch met with the specification requirements and check if device is well connected to power source. 2.
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2. The network bandwidth and delay may be not suitable for audio call at the moment. Audio is chopping at far-end This is usually due to loud volume feedback from speaker to in Hands-free speaker mode microphone. Please lower down the speaker volume a little bit, the chopping will be gone.