i56A User Manual Software Version: 1.0.0 Release Date:2020/10.
Directory Directory................................................................................................................................................................ I 1 Picture..............................................................................................................................................................VI 2 Table.........................................................................................................................................................
9.7 Auto-Answering..................................................................................................................................40 9.8 Call Back............................................................................................................................................. 42 9.9 Mute..................................................................................................................................................... 43 9.9.1 Mute the Call.......................
11.1 Basic Settings...................................................................................................................................81 11.1.1 Language................................................................................................................................. 81 11.1.2 Time & Date.............................................................................................................................82 11.1.3 Screen....................................................
12.7 System >> Tools..............................................................................................................................60 12.8 System >> Reboot Phone..............................................................................................................60 13 Network >> Basic........................................................................................................................................ 62 13.1 Network >> Service Port....................................
14.5 Network Packets Capture.............................................................................................................. 95 14.6 Get Log Information........................................................................................................................ 96 14.7 Common Trouble Cases................................................................................................................
1 Picture Picture 1 -Panel description........................................................................................................... 14 Picture 2 -Interface Description..................................................................................................... 15 Picture 3 -External device connection diagram.......................................................................... 16 Picture 4 -Equipment Support....................................................................
Picture 37 - Select the line to set up call forwarding.................................................................. 49 Picture 38 - Select call forward type............................................................................................. 49 Picture 39 - Set call forward........................................................................................................... 50 Picture 40 - Transfer interface............................................................................
Picture 75 - New Voice Message Notification............................................................................. 76 Picture 76 - Voice message interface........................................................................................... 77 Picture 77 - Configure voicemail number.....................................................................................77 Picture 78 - Register SIP account..........................................................................................
Picture 113 - Custom setting of dial - up rules............................................................................ 70 Picture 114 - Dial rules table (1).................................................................................................... 71 Picture 115 - Dial rules table (2).................................................................................................... 72 Picture 116 - Tone settings on the web................................................................
2 Table Table 1 - Interface Description....................................................................................................... 15 Table 2 - Status Prompt and Notification Icons...........................................................................21 Table 3 - DSSkey Icons...................................................................................................................22 Table 4 - DSS KEY LED State....................................................................
3 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
4 Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and affect the behavior or induce noise. Before using the external power supply in the package, please check the home power voltage. Inaccurate power voltage may cause fire and damage.
5 Overview 5.1 Overview The i56A is a 10.1 inch indoor station, built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi, integrated with Micro USB and TF interface. Based on Android 9.0 operating system, the interface operation is smooth and intelligent. It is mainly used in residential area, villa, office buildings and other places for receiving calling and communicating through the door phone and open the door remotely.
Picture 1 -Panel description 2) Interface description There are some interfaces on the back of the device for connecting power supply, alarms etc.
Picture 2 -Interface Description Table 1 - Interface Description 3) 15 External device connection diagram
Picture 3 -External device connection diagram 16
6 Install Guide 6.1 Use PoE or external Power Adapter I56A, called as ‘the device’ hereafter, supports two power supply modes, power supply from external power adapter or over Ethernet (PoE) complied switch. PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission.
6.2 Installation（two models） Picture 4 -Equipment Support Model 1. Wall-mounted Installation Step 1. Install wall bracket Without 86 embedded box in the wall A. According to the position of the cable in the wall, dig out a square hole (height*width*depth=65.5*50.5*50mm) that can accommodate all cables. B. Align the square hole of the wall bracket with the hole digged out before, then mark the two fixation holes through bracket on the wall. C.
B. Fix the wall bracket on the 86 embedded box with two PM4*16mm screws. Picture 6 -Wall Mount 2 Step 2. Connect peripherals A. If you need to connect other input and output devices, please connect to the host through the cable. Step 3. Power on the device. If it is working properly, align the slot on the rear side of the panel with the pin on the wall bracket and slide the host down to complete the installation. Picture 7 - Connecting to the Device Model 2.
the bracket up to complete the installation.
7 Appendix Table 7.
SIP Hotspot Connecting WIFI Open Bluetooth Unread voice message USB insert tips Table 3 - DSSkey Icons Icons Description MWI Speed Dial Intercom Call Park Call forward Key Event/DND Key Event/Call Hold Key Event/Call Transfer Key Event/Phonebook Key Event/Redial Key Event/Pickup 22
Key Event/Join Key Event/Auto Redial On Key Event/Auto Redial Off Key Event/Call Forward Key Event/Call Logs Key Event/Flash Key Event/ Key Event/Headset Key Event/Release Key Event/Lock Phone Key Event/SMS Key Event/Call Back Key Event/Hide DTMF Key Event/Power Light Key Event/Prefix Key Event/Hot Desking Key Event/Agent Key Event/End Key Event/Disposition 23
Key Event/Escalate Key Event/Trace Key Event/Handfree Key Event/Answer Key Key Event/Private Hold URL & Action URL BLF List Multicast Unfold Collapse 24
7.2 Appendix II –LED Definition Type Line Key BLF Presence DND MWI LED Light LED State Off Line inactive Green On Line ready (Registered) Green Blinking Ringing Red Blinking Line is trying to register Red Blinking Line error (Registration failure) Red On Dialing/Line in use (Talking) Yellow Blinking Call holding Green On Subscription number is idle. Red On Subscription number is busy. Red On Subscription number is dialing. Off Subscription number is unavailable.
8 Introduction to the User 8.1 Idle Screen Picture 9 -Default home screen The image above shows the default standby screen, which is the user interface in the most of the time. The main screen displays the frequently used function menu buttons of the device. It is also the first layer of the function menu buttons. Users can operate the phone through them 8.2 View device IP There are two ways to check the device IP. The default WAN mode is DHCP.
8.3 Dial Dial: The user can press the dialer key to dial, and the sound will be played from the speaker. Line dial: The user can also use the line key to specify the line to make/receive calls. 8.4 Screen Touch Instructions The device can be configured and operated by touching the screen. Click The device can enter the setting and operation interface by clicking on any interface. The device supports multi-touch.
Hardware Version number Software Version number Phone Storage（RAM and ROM） System Running Time Android Version SIP Account Information： SIP Account SIP Account Status (registered / uncommitted / trying / time out) The user can view the phone status through the phone interface and the web interface.
Picture 11 -WEB phone status 8.6 Web Management Phone can be configured and managed on the web page of the phone. The user needs to enter the IP address of the phone in the browser at first and open the web page of the phone. The user can check the IP address of the phone by pressing [Menu] >> [Status]. Open the browser, enter the phone IP, and log in to the phone web page. The first thing you see is the phone's login page.
page, please refer to page 11 Web configurations. 8.7 Network Configurations The device supports two kinds of network connection modes: wired network connection and wireless network connection. This section describes the wired network connection. For wireless network connection, refer to 10.5 wi-fi. The device relies on IP network connection to provide service.
authentication. When the device is applied with the configuration, it will register the device to the service provider with the server’s address and user’s authentication as stored in the configurations. The user can conduct line configuration on the interface of the phone or the webpage, and input the corresponding information at the registered address, registered user name, registered password and SIP user, display name and registered port respectively, which are provided by the SIP server administrator.
Picture 14 - Phone display name and port WEB interface：After logging into the phone page, enter [Line] >> [SIP] and select SIP Line for configuration, click apply to complete registration after configuration, as shown below: Picture 15 - Web SIP registration 32
9 Basic Function 9.1 Making Phone Calls Default Line The device provides six line services. If all lines are configured, user can make or receive phone calls on either line. If default line is configured by user, there will be a default line to be used for making outgoing call which is indicated on the top left corner. To use the default line, user can press [Settings] >> [Call] >> [Call] or configure from Web Interface (Web / PHONE / Features / Basic Settings).
with the default line.
Cancel Call While calling the number, user can press to end the call with [End] button. Picture 18 - Call number 9.2 Answering Calls when the phone is idle and there is a call, the user will see the call reminder screen as below.
Picture 19 - Answering calls User can answer the call by press the [Answer] button. To divert the incoming call, user should press [Divert] button. To reject the incoming call, user should press [Reject] button. 9.2.1 Talking When the call is connected, user will see a talking mode screen as the following figure.
Picture 20 - Talking interface Table 9 - Talking mode Number Name Description ① The current line The line currently used by the phone. ② User avatar ③ Calls to end ④ Call duration The duration of a call after it has been established. ⑤ Video icon Click to initiate video call. ⑥ Record icon Click start recording and click end recording again. 9.2.2 Default display, user can customize the selection of avatar pictures. The name or number of the person on the other end of the call.
Picture 21 - The second call interface Second Outgoing Call To make a second call, user may press [Xfer] / [Conf] button to make a new call on the default line. Then dial the number the same way as making a phone call. Another alternative for making second call is to pressing DSS Keys dial out from the configured Keys (BLF/Speed Dial). When the user is making a second call with the above methods, the first call could be placed on hold manually first or will be put on hold automatically at second dial.
Picture 22 - Two way calling User can switch screen page by touch the screen, and switch call focus by pressing [Resume] button. Ending One Call User may hang up the current talking call by press [End] button. The device will return to single call mode in holding state. 9.3 End of the Call After the user finishes the call, the user can press softkey [End] key to end the call. 9.
Picture 24 - Video Settings 9.5 Redial Redial the last outgoing number: Set the function key as redial key. When the phone is in standby mode, press the redial key to call out the last number dialed. 9.6 Dial-up Query Phone is defaulted to open the dial-up inquiry function, dial-out, enter two or more Numbers, dial the interface will automatically match call records, contacts in the number list, touch the number that you select to call out. 9.
Phone interface： Press [ Settings] >>[Advanced]>> [Account] >> [Line] ; Press the button to select the line and enter the [Basic Settings]. Click on/off the auto answering option and set the auto answering time. The default is 5 seconds.The icon in the upper left corner of the screen indicates that auto answer is enabled.
Picture 26 - Web page to start auto-answering 9.8 Call Back The user can dial back the last call. If there is no call history, press the [Callback] button and the phone will say "can't process".
Set the callback key through the web interface: Log in the phone page, enter the [Function Key] >> [Function Key] page, select the function Key, set the type as the function Key, and set the subtype as the callback, as shown in the figure: Picture 28 - Set the callback key on the web page 9.9 Mute You can turn on mute mode during a call and turn off the microphone so that the local voice is not heard. Normally, mute mode will be automatically turned off at the end of a call.
Picture 29 - Mute the call Cancel mute: press cancel mute on the phone again. The mute icon is no longer displayed in the call screen. 9.9.2 Ringing Mute Mute: press the mute button when the phone is ringing: The top right corner of the phone shows the bell mute icon ，when there is an incoming call, the phone will display the incoming call interface but will not ring.
Picture 30 - Ringing mute Cancel ring tone mute: On the incoming call screen, press the mute button again or volume up button to cancel ring tone mute. It will no longer shows mute icon in upper right corner after cancel 9.10 .The phone mute icon is off Call Hold/Resume The user can press the [Hold] button to maintain the current call, and this button will become the [Resume] button, and the user can press the [resume] button to restore the call.
Picture 31 - Call hold interface 9.11 DND User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls (including call waiting). The DND can be enabled on line basis. Enable/Disable phone all lines DND, Methods the following： Phone interface：Default standby mode， 1) In standby, press the [Do Not Disturb] button to turn on the DND function of the phone, the DND icon on the phone screen will turn red , and the phone status prompt bar will have the DND icon.
1) Press [ Settings] >>[DND] button, Enter the [DND] editing interface. 2) select the line to adjust the mode and state of "do not disturb". 3) The user will see the DND icon turn red, and the sip-line has enabled the mode of "DND". Picture 33 - DND setting interface The user can also use the DND timer. After the setting, the DND function will be automatically turned on and the DND icon will turn red in the time range.
Picture 35 - DND Settings The user turns on the DND for a specific route on the web page：Enter [Line] >> [SIP], select a [Line] >> [Basic settings], and enable DND. Picture 36 - Line DND 9.12 Call Forward Call forward is also known as ‘Call Divert’ which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line.
Picture 37 - Select the line to set up call forwarding 2) Select the line to be set and enter the call forward settings interface Picture 38 - Select call forward type 3) Click the slide button to select on/off. 4) Configure parameters by clicking Settings and enter the required information. WEB interface：Enter [Line] >> [SIP], Select a [Line] >> [Basic settings], and set the type, number and time of forwarding.
Picture 39 - Set call forward 9.13 Call Transfer When the user is talking with a remote party and wish to transfer the call to another remote party, there are three ways to transfer the call, blind transfer, attended transfer and Semi-Attended transfer. Blind transfer：Do not need to negotiate with the other side, directly transfer the call to the other side. Semi-Attended transfer.：When you hear the ring back, transfer the call to the other party.
Picture 40 - Transfer interface 9.13.2 Semi-Attended transfer During the call, the user presses the function menu button [transfer] to input the number to be transferred, and then press the call button. When the third party is not answered, press the transfer on the call interface to make the semi-attendance transfer or press the end button to cancel the semi-attendance transfer.
Attended transfer 9.13.3 Attendance transfer is also known as "courtesy mode", which is to transfer the call by calling the other party and waiting for the other party to answer the call. Calling is the same procedure. In dual call mode, press the "transfer" button to transfer the first call to the second call. Picture 42 - Attended transfer 9.14 Call Waiting Enable call waiting: new calls can be accepted during a call.
Picture 43 - Call waiting setting WEB interface: Enter [Phone Settings] >> [Features] >> [Basic Settings], enable/disable call waiting and call waiting tone.
Picture 45 - Web call waiting tone setting 9.15 Conference 9.15.1 Local Conference To conduct local conference, the user needs to log in the webpage and enter [Line] >> [SIP] >> [Basic settings]. The meeting mode is set as local (the default is local mode), as shown in the figure: Picture 46 - Local conference setting Two ways to create a local conference： 1） The device has two channels of communication. Press the conference button on the call interface.
Picture 47 - Local conference（1） 2） If the device has a call all the way, press the conference key in the call interface, enter the number to join the meeting and press the call; After the opposite end is answered, press the conference button again to set up the local tripartite conference： Picture 48 - Local conference（2） Note:During the conference, press the split button to split the conference and press the end button to end the call. 9.15.
Picture 49 - Network conference Method to join a network conference： Call the numbers of network conference and when they enter the password then will enter the conference room. The two phones have established common calls. Press the conference button to invite new members to the conference. Follow the voice prompt to operate. Note: the upper limit of the number of participants in the network conference varies according to the server. 9.16 Call Park Call Park requires server support.
Picture 50 - Phone set call park Picture 51 - WEB set call park 9.17 Pick Up Picking-up requires server support. Consult your system administrator for support. You can use the Pick Up function to answer incoming calls from other users. The phone can pick up incoming calls by configuring DSSkey for BLF and setting the Pick Up code. In standby mode, long press an editable key to enter the interface of function key setting.
subscription number, and pick up code Other phones call the subscription number, and the opposite end is in the incoming ring. Press the DSS key to pick up the phone. The caller picks up the call and speaks to it. WEB interface: Log in the phone webpage, enter the [Function Key] >> [Function Key] page, select a DSSkey, set the memory key type as memory key, the subtype as BLF/NEW CALL, and set the corresponding SIP line and pick up codes.
Picture 53 - WEB pick up setting 9.18 Anonymous Call 9.18.1 Anonymous Call The phone can set up anonymous calls to hide the calling number and the calling name. You can see anonymity in the context of [Settings] >> [Account] >> [Line] >> [Advanced Settings] >> [Anonymous call edition]. 59 The default is none, which is off, and RFC3323 and RFC3325 are optional. Select any one to open the anonymous call.
Picture 54 - Enable anonymous call On the web page [Line] >> [SIP] >> [Advanced Settings] can also open anonymous calls. Setting to enable anonymous calls also corresponds to the SIP line. That is, the setting under the SIP1 page can only take effect on the SIP1 line. Picture 55 - Enable Anonymous web page call The following is a transcript of an anonymous call received by the phone.
Picture 56 - Anonymous call log 9.18.2 Ban Anonymous Call The device can be set to prohibit anonymous calls, that is anonymous calls to the number will be directly rejected. In the phone [Settings] >> [Account] >> [Line] >> [Advanced Settings] >> [Ban anonymous call], can be enable and disable. Picture 57 - Anonymous calls are not allowed on the phone On the web page [Line] >> [SIP] >> [Advanced Settings], also can disable anonymous calls.
Picture 58 - Page Settings blocking anonymous call 62
10 Advance Function 10.1 10.1.1 BLF (Busy Lamp Field) Configure the BLF Functionality Page interface: log in the phone page, enter the [Function key] >> [Function key] page, select a DSS key, set the function key type as memory key, choose subtype among BLF/NEW CALL, BLF/BXFER, BLF/AXFER, BLF/CONF, set BLF/DTMF value as the number which is subscribed, set the corresponding SIP line. The pickup number is provided by the server. The specific use of reference 8.17 Pick up.
Picture 60 - Phone configuration BLF function key Table 6 - BLF Function key subtype parameter list Subtype Standby is described BLF/NEW Pressing CALL standby to dial the subscriber another user, you create a new call along the BLF Calling is described key number. while When you press this BLF key while talking to with the subscribed number. BLF/BXFE Pressing the BLF key R standby to dial the subscriber another user, you blind transfer the call to the number.
subscribed object and is used by the server to pick up the call. BLF helps you monitor the other person's status (idle, ringing, talking, off). BLF function： Monitor the status of subscribed phones. Call the subscribed number. Transfer calls to the subscribed number. Pick up incoming calls from subscribed number. 1） Monitors the status of subscribed phones.
Picture 61 - Configure the BLF List functionality Use the BLF List function: when the configuration is completed, the phone will automatically subscribe to the contents of the BLF List group. Users can monitor, call and transfer the corresponding number by pressing the BLF List key. Picture 62 - BLF List number display 10.3 Record The device supports recording during a call.
Local Record 10.3.1 When using local recording, it is necessary to start recording on the phone page [Application] >> [Manage recording], select the local type and set the voice coding. The webpage is as follows: Picture 63 - WEB local recording Local recording steps: Open the recording on the web page, and set the recording type as local recording. Set DSSkey type as key event and type as record in the phone/web interface. Set up one line call and press the recording key (set DSSkey).
10.3.2 Server Record When using the network server to record, it is necessary to open the recording in the phone web page [Application] >> [Manage recording]. The type is selected as network, and the address and port of the recording server are filled in and the voice coding is selected. The web is as follows: Picture 64 - Web server recording Note: to be used with Fanvil recording software.
Picture 65 - Web SIP info recording 10.4 Agent Agent (Agent function) of the phone can be realized: when multiple people use a device for Agent services at different times, he or she can quickly register his or her SIP account on the same server. The Agent functions of the phone can be divided into Normal and Hotel Guest. The Hotel Guest mode requires server support.
Picture 67 - Configure the proxy account-hotel Guest mode Table 7 - Agency mode Parameter Description Normal mode Number Set the proxy account number. User Set the proxy account number to verify the user name. Password Set the proxy account number to verify the password. Line Select the SIP line. CallLog Users can choose to save all types, or delete. Hotel Guest mode Number Set the proxy account number. Password Set the proxy account number to verify the password. Line Select the SIP line.
out of the SIP account. Picture 68 - Agent logon page 10.5 Intercom When the Intercom is enabled, it can automatically receive calls from the intercom. Picture 69 - Web Intercom configure Table 8 - Intercom configure Parameter Description Enable Intercom When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay.
Tone Enable Intercom Barge Enable Intercom Barge by selecting it, the phone auto answers the intercom call during a call. If the current call is intercom call, the phone will reject the second intercom call 10.6 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group.
and port. Multicast： Go to web page of [Function Key] >> [Function Key] , select the type to multicast, set the multicast address, and select the codec. Click Apply. Set up the name, host and port of the receiving multicast on the web page of [Phone Settings] >> [MCAST]. Press the DSSKEY of Multicast Key which you set. Receiver will receive multicast call and play multicast automatically. 10.7 SCA（Shared Call Appearance） Users need the support of server end to use SCA function.
