BUMPGUARD™ PROTECTIVE CASE The BumpGuard™ protective case provides additional durability to help prevent damage if the EyeOn is dropped. The case surrounds all four sides of the EyeOn device. Materials BumpGuard™ Specifications Environmental Plastic: LEXAN™ COPOLYMER EXL1414 Thermoplastic Polyurethane (TPU): Estane® S385A Humidity: 10% to 90% Storage Temperature: -4℉ to 140℉(20 ℃ to 60℃) INSTALLATION The BumpGuard™ is fitted to the EyeOn Go as one piece.
ADJUSTING SETTINGS The Quick Menu can be accessed by swiping down from the top edge of the screen, towards the center. The Quick Menu offers the most used settings for the EyeOn Go. Some settings can be accessed in a different way by “long pressing” on its icon (hold your finger on the icon for 1 second, then release). Further setings can be accessed by swiping down on the Quick Menu again. CONNECTING TO A WIRELESS NETWORK (Wi-Fi) Connect the EyeOn to the internet to access any online features.
SUPPORT EYEON SUCCESS COACH PROGRAM We know each customer has very different needs from their AAC technology, so upon receipt of your EyeOn device, we will work with you to schedule your first success coach session. We provide live, personalized, one-on-one coaching and support. Our Success Coach program is here to ensure your experience with EyeOn meets or exceeds your expectations. We have designed this program to support your unique goals, so you can utilize EyeOn as a seamless extension of yourself.
MANUFACTURER LIMITED WARRANTY EyeTech Digital Systems, Inc. products come standard with a twenty-four (24) month manufacturer’s limited warranty from the date of product shipment. We offer expanded coverage options, outlined below, available at the time of device purchase. We commit that our products will remain free of defect in material and workmanship while they are covered under this warranty period.
WARRANTY FREQUENTLY ASKED QUESTIONS What does the manufacturer’s limited warranty cover? This limited warranty covers defects in materials and workmanship in your EyeTech products, including EyeTech peripheral products (BumpGuard, PowerGrip, external switches and mounts sold by EyeTech, etc).
What options do I have if my issue is not covered under warranty? EyeTech provides quality hardware repairs for devices that are less than 5 years old and that are no longer covered by a limited hardware warranty. • Repairs to common accidental issues like broken/cracked displays, I/O Ports (USB, Audio Jack, HDMI, etc.), damaged power/volume buttons, etc. are included.
DIRECTIVES AND STANDARDS ISO 14971:2019 Medical Devices - Application of risk management to medical devices EN 61000-3-3:2013 Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current <= 16 A per phase and not subject to conditional connection IEC 62304:2006 Medical device software - Software life cycle processes COMPLIANCE Statement of Compliance EyeTech Digital Systems,
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT INFORMATION (PRN) Producer Registration Number: WEE/DU4013YD. Waste Electrical and Electronic Equipment (WEEE) Return Instructions If you would like to dispose of EyeTech branded products under the Waste Electrical and Electronic Equipment Directive, please email support@eyetechds.com providing full details including serial numbers (if appropriate) of all waste to be collected and disposed of.