Pet Vision Live Full HD NGHOMCAM012 CloudEdge Dear customer, welcome to use our product, if you don’t like this camera and want to return it to us, in order to protect your privacy and delete the video history from cloud storage, please login to CloudEdge app and delete the camera in the app.
1、MOBILE PHONE APP A： Please search “CloudEdge” via the Apple app store or Google Play B： Scan the QR code, download the APP. For Android For IOS 2、HOW TO CONTROL THE CAMERA BY APP ①Account registration When you first use the app, you need to register an account, choose the sign up option and enter the information Notice: 1、User name must be an available email, Only support the mailbox number to register account. 2、Password must be between 6 and 20 characters.
②ADD THE CAMERA You need to pay attention to the following points before add the camera in the app. (For new users) 1. This camera only support 2.4GHZ wifi router, please make sure you are using a 2.4GHZ wifi router. (Read the manual FQA -20 /21) 2. This camera doesn’t support WEP safe mode, please switch the wifi WEP safe mode to another mode. 3. Please add the camera in a good network environment. 4. Please follow the instructions and make sure the password is entered correctly. 5.
2. Add the camera by WLAN connection A. Plug the camera in, wait for the red light and the du~du prompt voice. B. After your cell phone connected to the wifi, click the “+ “icon in the middle of the screen and then choose “Wireless WIFI configuration” option. C、Make sure the red indicator light is flashing, then click “Next”. (If the indicator light is abnormal, please click “Reference for other special indicator light”) D.
③The main function introduction 1、The APP main interface A： Video Windows B： Add device C: Motion detection snap shot picture, picture will be saved Automatically D： Cloud storage setting E：Camera parameter setting F: Main interface, Including changes to account passwords, view system messages, add friends and other functions
2、Streaming Video Click the video window. A: Switch the quality of the picture. B： Video playback C: Motion detection on / off D:Camera management. timing can be set turn on/off and E：Share the camera with others F： Screenshot G： Save the real time video to mobile phone H: Two-way audio I：Sound control If the camera support PTZ control. The picture can be switched by scrolling the screen 3、Video playback It only works when any video has already been saved to the TF card or cloud storage.
4、 MOTION DETECTION SETTINGS A: Click the setting icon, go to the setting page. B: Open “Receive alarm message” C: Click “motion” go to motion detection setting page. D: Turn on the motion detection, and it’s possible to chose different detection sensitivities. F: Please allow the APP to push messages to your phone. Note: How do I select the detection sensitivities, in a small space, please choose the “Low” or “Medium” mode, if the space is big, we suggest “High”.
5、 Share One camera can only be added to one account, if anyone need to view the camera, the camera can be shared. Note: For security reasons, the visitor accounts don’t have all the rights to control the camera, some of the functions are unusable. A、Click the “Share” icon go to the setting page. B、Click “+” go to friend list page C、Enter an account and the account must be registered in CloudEdge APP.
6、 Micro SD card settings Micro SD card is the main way for you to save the video, here are the requirements for the Micro SD card 1、 Only support 2-128GB 2、We suggest Samsung、SanDisk、Kinston Micro SD card 3、Don’t insert or remove the Micro SD card while the camera is working. Please insert or remove the Micro SD card after power off. 4、We suggest Class 10 high speed Micro SD card. 5、Please format the Micro SD card before insert it into the camera, and the format must be FAT32.
4、How to view the camera by computer? 1、 Download A ： Enter www.cloudedge360.com in the browser and download the client software. B：Open the Cloudedge client software and login. 2、 Function A： Camera list B： Stop Video playback C： Two-way audio (Please make sure the microphone and speaker was installed. ) D： Turn on / off the sound (Please make sure the microphone and speaker was installed. ) E： PTZ control (Only support PTZ security camera) F：Screenshot, the picture will be saved to cellphone album.
4、FAQ 1、Can’t add the camera? Please read the instructions and check the wifi router, If the camera always failed to be added after repeated attempts, please contact the customer service. 2、How to reset the camera？ Please press the rest button until the lights off, then wait for a few seconds until the lights on.
14、Why the functions are not completed in the other visitors’ account. For security reasons, the visitor accounts don’t have all the rights to control the camera, some of the functions are unusable. 15、Why do I lose my camera with another phone? One camera can only be added to one account/device, if you need to add the camera to another account, please delete the camera in the first device.
FCC Warnning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
ISED Statement ‐ English: This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, a nd (2) This device must accept any interference, including interference that may cause undesired operation of the device. The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B). ‐ French: Le présentappareilestconforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
