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TABLE OF CONTENTS What's Included 02 19 Specifications Product Overview 03 19 Troubleshooting Getting Started 04 21 Important Safety Instructions Installing the Smart Lock 06 21 Notice Setting up the Smart Lock 13 24 Customer Service Basic Operations 17 English 01
WHAT'S INCLUDED PRODUCT OVERVIEW For Smart Lock Installation Front View Fingerprint Button Fingerprint LED 1 4 7 2 3 5 6 8 9 0 1 2 3 6 1 3 5 2 4 4 5 6 8 9 8 9 7 Deadbolt Exterior Assembly Spacer Interior Assembly 7 0 Touchscreen 0 Cylinder Cylinder Cover Reboot Button Mounting Plate Strike Plate Strike Reinforcer Mounting Plate Screws Micro USB Port Rear View Battery Cover Setup Button Deadbolt Screws / Strike Screws Reinforcement Screws Interior Assembly Screw
GETTING STARTED Download eufy Security App Download the eufy Security App from the App Store (iOS devices running version 10.2 and later versions) or Google Play (Android devices running version 5.0 and later versions). • Backset (2 '' / 60 mm or 2¾'' / 70 mm) • Diameter of door hole (1'' / 25 mm) • Door thickness (1 '' / 35 mm - 2 '' / 55 mm) Backset 2⅜" / 60 mm or 2¾" / 70 mm 2⅛" 54mm or 1½" 38mm Sign up for a eufy Security account, and add the smart door lock to the device list.
INSTALLING THE SMART LOCK Step 1 Install the Deadbolt To install deadbolt: 1. Measure your door’s backset dimension: whether it is 2¾'' / 70 mm or 2 '' / 60 mm. 2. If your door’s backset dimension is 2 '' / 60 mm, use the provided deadbolt to install. If your door’s backset is 2¾'' / 70 mm, turn the faceplate 180° and pull to extend simultaneously until the deadbolt locks in position as the illustration below.
Step 3 Install the Exterior Assembly To install the exterior assembly into the doorframe: 1. Measure your crossbore dimension and determine the installation steps accordingly. Screwdriver Reinforcement Screws • If the diameter of a crossbore is 2 '' / 54 mm, use the provided spacer to assist in installing the exterior assembly. • If you have a 1½'' / 38 mm crossbore, remove the spacer. 1 2. Route the cable connected on the exterior assembly under the deadbolt.
Step 4 Install the Mounting Plate Step 5 Install the Interior Assembly 1. Route the cable through the mounting plate. To install the Interior Assembly: 2. Fix the mounting plate into the interior doorframe using the mounting plate screws. Make sure the screws go through the holes of the deadbolt and the mounting plate, and lock into place. If the mounting plate fits perfectly with the door, go to Step 5. 1. Remove the battery cover. 3.
SETTING UP THE SMART LOCK Pair Your Phone with Smart Lock Note: 4 Note: 5 6 The wire connector can be plugged into the socket in one way only. Make sure you match the dot on the connector with the pin on the circuit board correctly. Step 6 Install Batteries Insert four AA batteries into the battery compartment matching the polarity (+/-) indicated. Before inputting your fingerprint, anyone can lock the door using fingerprint. We recommend setting an access code first.
• Successfully calibrated: Confirmation button LED turns white for 2 seconds and then off. The voice prompt “calibration complete” is heard. • Fail to calibrate: The button and status LED turn solid red for 2 seconds and then off. The voice prompt “The deadbolt is stuck. Please return to the installation, and try again.” is heard. Note: If the eufy Security App fails to calibrate the lock, check whether the door is properly installed and try again.
Other Settings The Smart Lock supports many features that you can configure using the eufy Security app. The features are listed as follows: BASIC OPERATIONS Unlock the Door • Add up to 100 users; • Set languages: English • Synchronize time for lock with the time on your phone • Customize voice volume for Smart Lock • Customize the time duration for automatic door-locking. 1 minute by default, you can set the duration within 3 minutes.
Lock the Door There are several options to lock the door. Option 1: Use the fingerprint 1. Input your fingerprint and wait until the fingerprint breathing light breathes blue once. The door will be locked within 1 second. 2. If not, the light will breathe red once. Repeat the steps to lock. 3. If you fail to lock the door for 5 times using the fingerprint, the smart lock will be unlocked. Use the access code instead. SPECIFICATIONS Chipset: Realtek lower-power SOC BLE; BT 5.
IMPORTANT SAFETY INSTRUCTIONS 1 2 3 4 5 6 8 9 7 DO NOT attempt to install or repair the product without authorization. • Do not use excessive force or sharp objects to press lock buttons, as this can damage the product. • Make sure the door is completely closed when going outside. The manufacturer does not assume responsibility for any harm caused by your improper closing the door. • Replace batteries when the low battery alarm is heard.
RF warning statement: The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. The following importer is the responsible party.
CUSTOMER SERVICE Warranty Mechanical part: 36-month limited warranty Electrical part: 12-month limited warranty Warranty can be extended to 24 months +1 (800) 988 7973 Mon-Fri 9AM-5PM (PT) +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT) +49 (0) 69 9579 7960 Mon-Fri 6:00-11:00 Customer Support: support@eufylife.
