Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.
TABLE OF CONTENTS What's Included 01 17 Specifications Product Overview 02 17 Troubleshooting Getting Started 03 19 Important Safety Instructions Installing the Smart Lock 06 19 Notice Setting up the Smart Lock 12 22 Customer Service Basic Operations 15
WHAT'S INCLUDED PRODUCT OVERVIEW For Smart Lock Installation Front View LED Indicator Touchscreen Cylinder Micro USB Port Rear View Battery Cover Setup Button QR Code Serial Number Thumbturn Screw Hole 01 English English 02
GETTING STARTED Download eufy Security App Download the eufy Security app from the App Store (iOS devices running version 10.2 and later versions) or Google Play (Android devices running version 5.0 and later versions).
INSTALLING THE SMART LOCK Step 1: Install the Deadbolt To install the deadbolt: 1. Measure your door’s backset dimension: whether it is 2¾'' / 70 mm or 2 '' / 60 mm. 2. If your door’s backset dimension is 2 '' / 60 mm, use the provided deadbolt to install. If your door’s backset is 2¾'' / 70 mm, turn the faceplate 180° and pull to extend simultaneously until the deadbolt locks in position as the illustration shows below.
Step 3: Install the Exterior Assembly To install the exterior assembly into the doorframe: 1. Measure your cross bore dimension and determine the installation steps accordingly. Screwdriver Reinforcement Screws • If the diameter of your cross bore is 2 '' / 54 mm, use the provided spacer to assist in installing the exterior assembly. • If you have a 1½'' / 38 mm crossbore, remove the spacer. 1 2. Route the cable connected on the exterior assembly under the deadbolt.
Step 4: Install the Mounting Plate Step 5: Install the Interior Assembly 1. Route the cable through the mounting plate. To install the Interior Assembly: 2. Fix the mounting plate onto the interior doorframe using the mounting plate screws. Make sure the screws go through the holes of the deadbolt and the mounting plate, and lock into place. 1. Remove the battery cover. • Option A: If the mounting plate fits perfectly with the door, go to Step 5.
SETTING UP THE SMART LOCK Pair Your Phone with Smart Lock Note: 4 5 6 Step 6: Install Batteries Insert four AA batteries into the battery compartment matching the polarity (+/-) indicated. The lock will not lock automatically before the setup has completed. To avoid being locked outside, pair your phone with the Smart Lock and set an access code for unlocking the door. To pair your phone with the Smart Lock: 1.
• Successfully calibrated: The button LED turns white for 2 seconds and then off. The voice prompt “calibration complete” can be heard. Other Settings • Fail to calibrate: The button and status LED turn solid red for 2 seconds and then off. The voice prompt “The deadbolt is stuck. Please return to the installation and try again.” can be heard. The Smart Lock supports many features that you can configure using the eufy Security app.
BASIC OPERATIONS Lock the Door There are several options to lock the door. Unlock the Door Option 1: Use the access code You can unlock the door using a valid access code, fingerprint, eufy Security app, or the provided key. To unlock the door: Option 1: Use the access code 1. Press any key or tap the touchscreen to wake up the keypad. The keypad will light on. 2. Enter your access code. If the access code is correct, press the button. The door will be locked.
SPECIFICATIONS Chipset: Realtek lower-power SOC BLE; BT 5.0; Maximum access code: 100 Maximum fingerprint inputs: 50 Hardware encryption: ECC asymmetric encryption chip Software encryption: AES 128 Waterproof: IP65 (Exterior Assembly) Numeric keypad: touchscreen keypad Lock material: zinc alloy Battery: 4 × AA batteries Battery life: 365 days (if open and close the door for 10 times per day) Times to unlock and lock: 250,000 times (mechanical) TROUBLESHOOTING 1.
IMPORTANT SAFETY INSTRUCTIONS • DO NOT attempt to install or repair the product without authorization. • Do not use excessive force or sharp objects to press lock buttons, as this can damage the product. • Make sure the door is completely closed when going outside. The manufacturer does not assume responsibility for any harm caused by your improper closing of the door. • Replace batteries when the low battery alarm is heard. • Change your access code regularly to ensure security.
IC Statement This device complies with Industry Canada licence-exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device." Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
