Quick Start Guide + HomeBase + eufyCam + Entry Sensor Anker Innovations Limited. All rights reserved. Eufy and the Eufy logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.
Tabel of Content What's include 01 At a glance 03 Installing the eufy Security App 07 Setting Up the System 07 Charging eufyCam 09 Mounting the Camera Outdoors 09 Mounting the Camera Indoors 13 Installing the Sensor 15 F&Q 16 Safety 18 Customer Service 22
What's include For Entry Sensor Installation: For HomeBase Installation: Entry Sensor HomeBase HomeBase Power Adapter Ethernet Cable Sensor Magnet CR123 Battery Mounting Screws and Anchors microSD Card Document: For eufyCam Installation: Quick Start Guide eufyCam Indoor Mount Secure Outdoor Mount Mounting Screws and Anchors Micro-USB Charging Cable Hook (for Indoor Mount) 01 Warning Sign The camera contains strong magnet.
At a glance HomeBase is connected to internet and ready for setup Flashing white Flash red and white simultaneously Alarm LED indicator flashing red HomeBase 1 3 Firmware upgrading Alarm is triggered 4 Alarm LED indicator color HomeBase status 2 5 6 9 8 7 1 Alarm off button 6 2 Front LED indicator 7 3 8 4 Alarm LED indicator Speaker 5 MicroSD card slot 9 Ethernet port Camera charging port (with Anker Power IQ Technology) Power port Restart button X1 LED indicator off Flashing red A
Entry Sensor LED indicator eufyCam LED indicator eufyCam LED indicator color Camera status SYNC Flashing white Flash red and white simultaneously Sensor LED indicator color Syncing with HomeBase / Camera > 2 live streaming / Camera recording Firmware upgrading Flashing white Connecting to HomeBase Flashing white (Twice) Door / Window is opened Flashing white (Once) Door / Window is closed Solid white Camera is successfully connected to HomeBase Flashing red (Twice) Flashing red The camera or
Installing the eufy Security App • System Setup • Download the eufy Security App Download the eufy Security app from the App Store (iOS devices) or Google Play (Android devices). 1. Follow the onscreen instructions to add your eufy Security devices. Always start with the HomeBase, then eufyCam or sensor; eufyCam cameras and sensors can be purchased separately. 2.
Charging eufyCam 1. Here are some things to consider when looking for a good spot to mount your eufyCam: a. Mount your camera in a spot that has a clear view of what you want to surveil. b. Use the “Mounting Guide” function, found at the end of the setup process or under Camera Settings > Mounting Guide, to test the wireless signal strength of eufyCam at the location you wish to mount the camera.
d. Avoid placing eufyCam under direct sunlight. e. Use the secure outdoor mount to secure eufyCam in outdoor environments. c. Fasten eufyCam to the secure outdoor mount and adjust the viewing angle by checking the live stream feed in the eufy Security app. a Motion Detection Zone 7-10 ft (2.13-3.04 m) b Camera field of view 2. Outdoor camera installation: a.
Mounting the Camera Indoors c. Attach eufyCam to the indoor mount and adjust the viewing angle by checking the live stream feed in the eufy Security app. Indoor camera installation: 1. You can stick the camera directly to a metal surface (Any flat surface made out of iron). a b c or 2. You can use the indoor mount to mount the camera: a. Drill a hole in your desired spot. Use the included anchor if it’s drywall and fasten the hook at your desired spot. b. Hang the indoor mount on the hook.
Installing the Sensor F&Q Place the sensor on a door or window frame inside your home. Use the adhesive strip on the sensor or screws provided to mount the sensor. 1. Why did the device setup process fail? Close the door or the window and place the sensor magnet on the edge of the door or window. • Make sure your smartphone and HomeBase are connected to the same wireless router. • Make sure eufyCam or the sensor is in the same room HomeBase is in during the setup process.
5. Why do I experience significant delays when I watch a live-stream feed ? • There are several factors that can cause delays when watching a livestream feed, such as how fast the Internet speed on your smartphone is, if the upload speed of HomeBase is less than 1Mbps, and if the signal strength between eufyCam and HomeBase is low. • Check to see if your smartphone has a strong cellular or Wi-Fi connection. Make sure your phone has strong cellular signal or is connected to a stable Wi-Fi network.
Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. This product complies with the radio interference requirements of the European Community. Declaration of Conformity Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.For the declaration of conformity, visit the Web site www. SeeNebula.
recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. This device complies with Industry Canada licence-exempt RSS standard(s).
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