Smart Fitness Scale Model: ESF14 User Manual Kg st lb Questions or Concerns? Mon–Fri, 9:00 am–5:00 pm PST/PDT support@etekcity.
Table of Contents Package Contents 3 Specifications 3 Safety Information 4 Function Diagram 6 Digital Display 7 VeSync App Setup 8 Before First Use 9 Using the Smart Scale 10 Maintenance 11 • Calibrating the Smart Scale 11 • Cleaning the Smart Scale 11 • Replacing the Batteries 12 Display Messages 13 Troubleshooting 14 FCC Statement 16 Warranty Information 17 Customer Support 19 2
Package Contents 1 x Smart Fitness Scale 3 x 1.5V AAA Batteries (Pre-Installed) 1 x Quick Start Guide 1 x Measuring Tape Specifications Weight Capacity Increments Weight Units Platform Dimensions Battery Type Auto-Off 400 lb / 28 st / 180 kg 0.1 lb / 0.05 kg lb / st / kg Tempered glass 11 x 11 x 1 in / 28 x 28 x 2.5 cm 3 x 1.
Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional. • This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.
Batteries • Do not mix new and old batteries. • If the low battery indicator “ “ appears on the display, replace the batteries. • If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.
Function Diagram A. B. C. D.
Digital Display A. Weight Measurement B. Wireless Connection Icon C.
VeSync App Setup Note: Due to app updates and improvements, the contents of this manual may change without notice. The VeSync app user interface may appear slightly different. 1. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store® or Google Play Store. Note: • This smart scale uses the VeSync app, not the VeSyncFit app. • For Android™ users, you may need to select “Allow” to use VeSync. 2. Open the VeSync app. If you already have an account, tap Log In.
Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to add a user. Note: • Entering inaccurate information will make the scale’s measurements less accurate. • If you don’t identify with the available gender options, or are unsure, pick the choice that you think best physically matches you.
Using the Smart Scale Note: • To switch between pounds (lb), stone (st), and kilograms (kg), select the weight unit in the Device Settings menu in the VeSync app. • If you are pregnant, scale measurements will not be accurate. 1. Place the scale on a hard, flat surface. [Figure 1.1] 2. Make sure your feet are dry. Place bare feet on the scale’s conductive areas. The scale will automatically turn on and start measuring your weight. 3.
Maintenance Calibrating the Smart Scale If the scale has been moved or flipped upside down, it must be calibrated to ensure accurate results. 1. Place the scale on a hard, flat surface. 2. Step on the scale with 1 foot until digits appear on the display. [Figure 2.1] Then, step off. 3. The scale will show “ ” while calibrating, then “ ” when complete. [Figure 2.2] Figure 2.1 Figure 2.
Replacing the Batteries The display will show “ ” when the batteries need to be replaced. 1. Open the battery compartment on the underside of the scale. 2. Remove the old batteries and dispose of them properly. 3. Install 3 new 1.5V AAA batteries. Follow the guidelines in the battery compartment to match the + and - terminals. 4. After closing the battery compartment, calibrate the scale (see Calibrating the Smart Scale, page 11).
Display Messages Wireless Connection Change Battery Calibrating Overload 13
Troubleshooting The scale doesn’t turn on. ▪Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment. Information flashes on the screen and then disappears. ▪The batteries are low and may need to be replaced. The smart scale doesn’t connect with the VeSync app. ▪Make sure your phone’s operating system is running iOS® 9.0+ or Android™ 5.0+. ▪Close and relaunch the VeSync app.
My scale only measures my weight, not my body fat or other metrics. ▪Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app. ▪Make sure your phone has Bluetooth turned on. ▪If you’re wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet. [Figure 3.
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Warranty Information Product Smart Fitness Scale Model ESF14 Default Warranty Period 1 year For your own reference, we strongly recommend that you record your order ID and date of purchase. Terms & Policy Etekcity warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of one year from the date of original purchase.
Warranty Information (cont.) Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty. This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product is transferred during the specified term of the warranty. This warranty does not extend to products purchased from unauthorized sellers.
Customer Support If you encounter any issues or have any questions about your new product, please contact our helpful Customer Support Team. Etekcity Corporation Support Hours 1202 N. Miller St., Suite A Anaheim, CA 92806 Monday—Friday 9:00 am—5:00 pm PST/PDT Email: support@etekcity.com Toll-Free: (855) 686-3835 *Please have your invoice and order ID ready before contacting Customer Support. Trademark Information Google Play and Android are trademarks of Google LLC.
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