Smart Outdoor WiFi Outlet Model No.: ESO15-TB User Manual Questions or Concerns? Mon–Fri, 9:00 AM–5:00 PM PST/PDT support@etekcity.
Thank you for purchasing the Smart Outdoor WiFi Outlet by Etekcity. Your smart outlet allows you to control electrical appliances, such as porch lights, holiday lights and decorations, patio lights, and fountains, with your Android™ or iOS™ devices. Pair your smart outlet with the VeSync app to use your phone to control your connected electrical appliances anywhere, any time. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com.
Table of Contents More Features Package Contents 3 Specifications 4 • Connecting with Amazon Alexa 39 Safety Information 5 • Connecting with Google Home 39 Product Diagram 8 • Log Out 40 Light Chart 9 • Contact Customer Support 41 VeSync App Setup 10 Configuration 11 • Firmware Updates 42 Functions 18 • Resetting 42 Troubleshooting 43 18 Warranty Information 46 • Create Schedule 19 Customer Support 48 • Set Timer 27 • Away Mode 29 Maintaining Your Smart Outlet • Tur
Specifications IEEE802.11b/g/n (WiFi) Communication Mode 2.4GHz Communication Frequency 98–164 ft / 30–50 m (max visible range) Wireless Distance (Outlet to Router) 15A Maximum Outlet Capacity AC Power Supply Range & Supply Frequency 120V, 60Hz Operating Environment 14°F–104°F / -10°C–40C° Storage & Transportation Environment -4°F–158°F / -20°C–70°C. IPX4 Waterproof Level ABS +PC flame retardant polymer with UV protection Materials Android™ 4.3 or higher / iOS™ 8.
Safety Information To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual. • Do not exceed the outlet’s maximum load current of 15A (approximately 1800W) by plugging in appliances that require a higher load current. Always check appliance labels to find out their electrical power rating before using. • The maximum load for both sockets at once is 15A. Do not plug two 15A appliances into the outlet at the same time.
FCC Notice This device complies with part 15 of the FCC Rules. Operation is subject to the following 2 conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Radiation Exposure Notice This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
Product Requirements • A smartphone running on iOS 8.0/Android 4.3 or higher. • A secure 2.4GHz WiFi connection (supports 802.11b/g/n standard). • AC input voltage that is between 100V–125V. The smart outlet is compatible with electrical appliances that use 15A current. Connecting an appliance that uses more than 15A current may cause the outlet fuse to blow. Note: If the fuse is blown, neither socket will work. Product Diagram Front Back B A A. Power Button B.
Light Chart Light Color Yellow Blue / Purple None Status Description Solid Outlet is on Blinks twice every 5 seconds Outlet is trying to connect to WiFi Blinks once every 5 seconds Outlet is connected to WiFi, but is trying to connect to server 1 blink per second Outlet is in Configuration Mode 4 blinks per second Outlet was hard reset No light Outlet is off Back to Table of Contents 9
VeSync App Setup Note: Due to continuing updates and improvements, the VeSync app may appear slightly different. In case of any differences, follow the in-app instructions. 1. To download the VeSync app, scan the QR code, or search “VeSync” in the Apple App Store® or Google Play™ Store. Note: For Android users, you must select Allow to use VeSync. 2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
Configuration Set up your outlet with the VeSync app. 1. Connect your smartphone to a secure 2.4GHz WiFi network. Note: The smart outlet can only be set up on a secure 2.4GHz network. 2. Tap + to add your smart outlet.
3. Tap WiFi Outlets. 4. Tap Etekcity Outdoor Outlet.
5. Tap Start Setup.
6. Plug in your smart outlet. The LED indicator light should blink blue (1 blink per second), indicating that your smart outlet is in Configuration Mode. a. If the LED indicator light is blinking, tap Next. b. If the LED indicator light is not blinking, tap My LED light is not blinking. Press and hold the power button for 5 seconds, until the LED indicator light blinks blue (1 blink per second). Then tap It Started Blinking. Note: Configuration Mode will turn off after 10 minutes.
7. Enter the information for your home WiFi network, then tap Join Network. Note: Configuration requires a secure 2.4GHz WiFi network.
8. Tap Connect and select the WiFi network that starts with “Etekcity”. 9. Wait for the app to connect. Note: The LED light may stop blinking while trying to connect. This is normal.
10. Give your outlet a unique name, or use the default name, and tap OK. Note: • Tap to change the outlet icon. • You can change the device name and icon at any time. Tap , then tap Device Settings.
Functions Turning the Smart Outlet On/Off To turn the outlet on/off: A. Press the power button on the side of the smart outlet. B. Tap on the My Home screen or the smart outlet screen in the VeSync app. a. Tap for each socket to turn the individual sockets on or off. Note: The outlet will remain connected to WiFi even when the smart outlet is off.
Create Schedule Create a schedule to set a scheduled time for the smart outlet to turn on/off. 1. On the smart outlet screen, tap Socket A or Socket B to see the socket’s settings.
2. Tap + Create Schedule. 3. Set a start and end time.
A. To set a start time: i. Tap > next to “Start”. ii. Scroll up and down to select time. Alternatively, tap < for “Sunrise“ and > for “Sunset“. iii. Tap to confirm. Note: Allow the VeSync app to access your location to determine when sunrise and sunset are for your area.
B. Choose On or Off under “Start”.
C. To set an end time (optional): i. Tap > next to “End“. ii. Scroll up and down to select time. Alternatively, tap < for “Sunrise“ and > for “Sunset“. iii. Tap to confirm. Note: Allow the VeSync app to access your location to determine when sunrise and sunset are for your area.
iv. Choose On or Off under “End”.
D. Repeat (Optional) - Select days you want this schedule to repeat.
4. Turn the schedule on and off on the smart outlet screen by tapping the toggle next to the scheduled time.
Set Timer You can create a timer to turn your smart outlet on or off. 1. Tap Timer. Then, + Create Timer. 2. Scroll up and down to set the time and tap On or Off. 3. Tap to confirm and start the timer. When the timer finishes, the outlet will turn on or off based on your selection.
4. Tap to stop the timer. Tap to restart the timer. Note: To remove the timer entry, tap on it, then tap Delete.
Away Mode Plug in your outdoor appliances (such as lights) and have them turn on and off periodically to give the appearance that someone is home while you’re away. 1. Tap Away, then + Set Away Mode. 2. Select an option from the Away Mode screen.
A. Start Choose when to start Away Mode. a. Tap > next to “Start”. b. Scroll up and down to select time. c. Tap to confirm.
B. End Choose when to end Away Mode. a. Tap > next to “End”. b. Scroll up and down to select the time. c. Tap to confirm.
C. Repeat Choose the days you want to repeat Away Mode. a. Tap > next to “Repeat”. b. Select the days you want Away Mode to repeat. c. Tap to confirm.
3. You can turn Away Mode on/off at any time by tapping the toggle button. Note: To delete the Away Mode, tap on the Away Mode entry, then tap Delete.
Smart Outlet Settings Tap to see Device Settings. The Device Settings menu allows you to: A Device Name B Icon C Allow Notifications D Energy Saving Mode E Abnormal Power Protection F Share Device G Upgrade Firmware H A. Edit your smart outlet name by tapping on the current name next to “Device Name”. B. Edit your smart outlet’s icon by tapping on the current image next to “Icon”. C. Turn smart outlet notifications on/off by tapping the toggle button next to “Allow Notifications”. D.
Energy Saving Mode The VeSync app allows you to program your smart outlet to save on energy costs by turning off your appliance when the maximum cost setting is reached. Tap the toggle switch to turn Energy Saving Mode on and off. 2. Enter the “Cost per kWh” and “Max Cost”. 3. Tap to switch between the monetary units, EUR or USD. 4. Tap . 1.
Abnormal Power Protection Turn on Power Protection to protect your connected appliances from power spike damage. Tap the toggle switch to turn Power Protection on and off. 2. Enter power usage threshold. 3. Tap to confirm. 1.
Share Your Smart Outlet Use Share Device to allow someone else to control your smart outlet (such as family, friends, roommates, or anyone you choose). Note: People who you share your smart outlet with cannot edit or delete any of your device settings. 1. Tap + on the Share Device screen. 2. Type in the email of the person you want to share your device with. Tap Invite. to remove people you have shared your device 3. Tap with. They will no longer be able to control your smart outlet.
Delete a Smart Outlet A. You can delete your smart outlet from the VeSync app from the Device Settings screen. To delete your device, tap Delete Device. B. You can also delete your smart outlet from the My Home screen in the VeSync app. a. iOS™: Swipe left on the smart outlet’s name to delete. b. Android™: Press and hold for 2 seconds on the smart outlet’s name to delete.
More Features Connecting with Amazon® Alexa™ To view instructions in the VeSync app, tap More at the bottom of the screen, then tap Link to Alexa. Note: You must create your own VeSync account to connect with Alexa. Connecting with Google Home™ To view instructions in the VeSync app, tap More at the bottom of the screen, then tap Link to Google Assistant. Note: You must create your own VeSync account to connect with Google Home.
Log Out Note: You do not need to log out if you are not using a VeSync account. 1. Tap More at the bottom of the screen. 2. Tap your profile, then tap Log Out. 1 example@email.com 2 Example example@email.
Contact Customer Support You can contact our friendly Customer Support Team through the VeSync app, in addition to the help line. • To chat directly with our US office Customer Support Team, tap Inbox at the bottom of the screen. Then, tap Online support to send a chat message. Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT. Messages sent outside chat hours will receive an email response. • To send feedback directly to our VeSync app team, tap More at the bottom of the screen, then tap Contact Us.
Maintaining Your Smart Outlet Firmware Updates To keep the smart outlet up to date with the latest improvements and fixes, always update the firmware when available. On the Device Settings screen, tap Upgrade Firmware. Resetting Resetting the smart outlet can help you troubleshoot many issues you may have. Please keep in mind that resetting a device will erase all of your custom settings and restore the default settings.
Troubleshooting Why isn’t my smart outlet connecting to the VeSync app? • During the setup process, you must be connected to a secure 2.4GHz WiFi network. • Make sure the WiFi password you entered is correct. • Try moving your router closer to your smart outlet (164 ft / 50 m visible range is best). • Make sure you don’t have too many devices connected to your router. Your router may have a limit of connected devices which can be turned off in your router settings. • Close and reopen the VeSync app.
My smart outlet is offline. 1. Make sure your router is connected to the internet, and your phone’s network connection is working properly. 2. Delete the offline smart outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete. 3. Reset the outlet by pressing and holding the power button for more than 15 seconds, until the LED light blinks rapidly. The outlet will restart and blink slowly again. 4.
Why isn’t my smart outlet turning on/off as scheduled? • Make sure that the schedule is still turned on. The toggle switch should look like , not . • Make sure that your phone’s Location Services are turned on. • Make sure the smart outlet is connected to a working network and is not offline. If your problem is not listed, please contact Customer Support (see page 48).
Warranty Information Terms & Policy Etekcity warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period. Etekcity will replace any product found to be defective due to manufacturer flaws based on eligibility. Refunds are available within the first 30 days of purchase. Refunds are only available to the original purchaser of the product.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Additional 1-Year Warranty You can extend your 1-year warranty by an additional year. Log onto www.etekcity.com/warranty and enter your order number (for example, from Amazon or Houzz) to register your new product for the extended warranty.
Customer Support If you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team. Your satisfaction is our goal! Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Monday–Friday 9:00 am–5:00 pm PST/PDT *Please have your order confirmation number ready before contacting Customer Support. Back to Table of Contents v01.