Care@Home™ Communicator 2.
TABLE OF CONTENTS Table of Contents 1. 2. Overview ........................................................................................................................................... 3 Setting Up the Communicator......................................................................................................... 4 2.1. Determining the Best Location ............................................................................................ 4 2.2. Preparing the Required Equipment ..............
OVERVIEW 1. Overview The Communicator 2.0 is a stationary emergency button with: Intelligent Voice Activation™ (IVA) technology - Recognizes a specific spoken phrase and triggers an alarm Voice extender capability – Enables caretaker or monitoring station to speak with the resident There are two models of Communicator 2.0 Desk model Wall model Wall Model Speaker LED Emergency button Table Model Microphone Pull cord You can install multiple Communicators in a residence.
SETTING UP THE COMMUNICATOR 2. Setting Up the Communicator To set up the Communicator: Determine the best location Prepare the required equipment Install the Communicator Test the installation 2.1. Determining the Best Location The desk model can be installed on a table or on a wall. The wall model can be installed only on a wall. Choose a location that is: Up to 700 m (2,297 ft.
SETTING UP THE COMMUNICATOR 2.3. Installing the Communicator To install the Communicator: 1. Release the back cover of the Communicator. Hold here and pull off the back 2. On the control panel, press the PAIRING button for five seconds. The control panel beeps and the ring around the control panel Emergency button lights blue. PAIRING button 3. Insert six 1.5V AA batteries, observing the correct polarity. The Communicator LED lights red. Care@Home™ Communicator 2.
SETTING UP THE COMMUNICATOR Caution: A new battery can cause damage if it is incorrectly installed. Attention: Une nouvelle batterie mal installée peut faire des dégâts. 4. Replace the back. Align 5. Insert the screws into the screw holes and tighten. Screw holes 2.3.1 Wall Model 1. To install with screws. Refer to Appendix B Installing with Screws on page 17. 2. To install with tape: 6 Care@Home™ Communicator 2.
SETTING UP THE COMMUNICATOR a. Clean the mounting surface. b. Peel the protective strips off the tape. c. Press the Communicator into place. 2.3.2 Table Model To install the table model: a. Place the Communicator into the desk mount. b. Place the Communicator in a convenient place, like a living room table or bedroom nightstand. You can also install the table model on a wall. Refer to 2.3.1 Wall Model on page 6. 2.4. Testing the Installation Verify that the Communicator has been installed correctly.
SETTING UP THE COMMUNICATOR 2. Verify that the Emergency button on the Communicator lights. 3. Verify that the Emergency button on the control panel flashes and an announcement is heard. 4. Verify that the monitoring station receives an emergency message from the control panel. 8 Care@Home™ Communicator 2.
OPERATING THE COMMUNICATOR 3. Operating the Communicator The Communicator sends status and event messages to the control panel. 3.1. Calling for Help To get help: OR Call out the trigger phrase OR Press the Emergency button Pull the cord, if included 3.2. Notifications The Communicator sends notifications to the control panel when: An emergency alert is triggered. The Communicator’s battery is low. The tamper switch is activated.
OPERATING THE COMMUNICATOR 3.4. Disabling/Enabling Voice Detection If the Communicator issues false alarms, you can disable voice detection. To disable and enable voice detection, use CMS. Refer to ESUG05074 Care@Home CMS Reference Manual. 3.5. Transferring Voice Calls The monitoring station or caregiver can use the Communicator or control panel to speak with the resident. A residence may have more than one Communicator. Voice calls can be transferred from one device to another.
MAINTAINING THE COMMUNICATOR 4. Maintaining the Communicator Maintaining the Communicator includes: Battery replacement Cleaning the Communicator 4.1. Replacing the Batteries Battery status is reported automatically to the monitoring station. Replace the batteries when they are low. For approved battery manufacturers and models, refer to 5 Specifications on page 13. To replace the batteries: 1. If you secured the back cover to the Communicator, remove the screws. 2.
MAINTAINING THE COMMUNICATOR Caution: A new battery can cause damage if it is incorrectly installed. Attention: Une nouvelle batterie mal installée peut faire des dégâts. 12 Care@Home™ Communicator 2.
MAINTAINING THE COMMUNICATOR 4. Replace the back. Align 5. Insert provided screws into the screw holes and tighten. Screw holes 4.2. Cleaning the Communicator Clean the Communicator as necessary. Use a cleaning cloth, without any cleaning sprays or liquids. Care@Home™ Communicator 2.
SPECIFICATIONS 5. Specifications Following are the Communicator technical specifications. Category Data Part Number ES700VPD2 Communications Maximum RF range: up to 700 m (2,297 ft.) – open air Proprietary bi-directional radio protocol FSK modulation: 869.225 MHz (Europe) 868.3 MHz (China) 916.5 MHz, (North America and Australia) 916.3 MHz (Israel) Power Data security: 32 bit ID, over 4 billion combinations Six new 1.
SPECIFICATIONS (2) this device must accept any interference received including interference that may cause undesired operation. For Industry Canada: Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
LED INDICATIONS Appendix A LED Indications The Communicator LED lights as shown in the following table. LED Situation Lights red for 2 seconds The Emergency button is pressed The trigger phrase is recognized The cord is pulled Blinks green On power-up Emergency call connected Blinks red five times Voice detection is disabled Blinks red twice Voice detection is enabled 16 Care@Home™ Communicator 2.
INSTALLING WITH SCREWS Appendix B Installing with Screws You can install the Communicator on a wall with screws. Prepare the following equipment: Drill Two 3 X 35 DIN 7982 C screws and wall anchors – not provided Philips screwdriver The mounting-base has two holes. One is the tamper pin, triggering a tamper event if the Communicator is disturbed. The rubber seal covering the holes is for waterproofing the Communicator.
INSTALLING WITH SCREWS 4. Align the wall mount with the inserted wall anchors, insert and tighten the screws. 5. Align the Communicator over the wall mount. Align 6. Press the Communicator into place. 7. Insert and tighten side screws. 18 Care@Home™ Communicator 2.
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