We.R Family and Home Management Kit We.R Control Unit (M8000C) User Manual Essence Home & Family Ltd. www.essence-grp.com © 2010 Essence Home & Family. Information contained within this document may change without notice, v0.
Contents Welcome! ....................................................................................................................... 4 Radio frequency interference statement ..................................................................... 4 1 System Activation .................................................................................................. 6 2 Registration ............................................................................................................
8.2 9 Disarm ............................................................................................................ 25 Handling Alarms ................................................................................................... 26 9.1 Burglary Alarm ................................................................................................ 26 10 Watching Real-Time Videos................................................................................. 27 10.1 Web Application ..........
Welcome! This manual will assist you in installing and using your new We.R Family and Home Management Kit. Soon, you will be able to use a web browser, mobile phone or key fob to monitor and secure your premises with state-of-the art motion detection, image capture and window/door sensors. Should you need more in depth information on features and services, please contact the We.R Family & Home Management Kit Support Desk at support@wermic.
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Essence Home & Family is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment.
1 System Activation 1. Open back of control unit and write the 8-digit alpha-numeric serial number here for future reference : 2. Insert SIM card. 3. Plug the power cable into the control unit and into an electrical socket. (The light on the front of the control unit will glow orange.) 4. Insert the square battery, replace the cover on the back of the control unit and place the control unit on a flat surface. 5.
2 Registration 1. Open a PC-based web browser and go to www.wersystem.com. 2. If prompted, install the Microsoft "Silverlight" web application framework from http://silverlight.net. 3. Click on the "Register" button, then click "Go to first time registration page" Enter the 8-digit alpha-numeric serial number taken from the Control Unit during the “System Activation” section. 4.
4. Click “Send Link”. 5. On the mobile phone, click on the link received within the SMS message and follow the instructions on the phone to load the We.R mobile software. 6. If prompted where to install the application, select phone memory.
4 We.R Applications – Control Your System Remotely 4.1 Web Application Log-in to the We.R system at www.wersystem.com to access the web-based user interface to operate the system. The system screens can be accessed through the Menu button, located on the left side of the display.
4.2 Mobile Application 1. Open the We.R Mobile application . 2. If prompted to “Allow application We.R Mobile to use network and send or receive data?”, then click “Yes”. 3. Enter your 4-digit PIN Code (from step #6 of “Registration” section), then click “Login”. 4. If prompted to select an access point, then choose an Internet access point for the We.R Mobile application to use. (3G connection is recommended.) The system screens can be accessed through the Menu soft key.
5 Managing Devices The kit you have purchased contains devices that were already added to the kit in our factory, and so, they should not be added again to the system by you. The “Adding a New Device” section below refers to new devices that were purchased separately from the basic kit and the keyfob. 5.1 Web Application In the We.R System, go to the Menu and select “Devices”. 5.1.1 Adding a New Device 1. Click “Add New Device” and select the type of device that you wish to add. 2.
3. You can customize the following advanced properties for cameras, motion detectors and window/door magnets: “Part arm” scenarios Detection behavior when armed Detection behavior when disarmed a. Part arm scenarios: Use this feature to make your everyday use of the we.R system customized to your unique needs. Associate the device to a “part arm scenario” (day arm or night arm) by checking the relevant box. Once associated, the device will be armed every time this scenario is activated.
i. Day Arm – this scenario is mostly used for child care and safety, allowing you to monitor and protect zones while at home. For example, monitor your medicine cabinet by simply associating the medicine cabinet door sensor with the “day arm” scenario and activate this scenario while at home. ii. Night Arm – use this scenario to protect and monitor zones on nighttime while at home.
5.1.3 Editing Existing Device Details 1. Select the device on the device list. 2. In the “Device properties” window on the right, edit the relevant fields. 3. Click “Save” 5.1.4 Device Status The system informs you regarding the current status of each installed device. The status includes the following: - Low battery. When this icon appears, replace the batteries in the device. This warning enables a further 2 months of operation approximately. We advise to change batteries immediately.
6 Mounting and Activating Devices TIP: When mounting all devices, ensure to attach the device to a surface that is clean, dry, flat and smooth – for optimal performance of the adhesive. 6.1 Mounting Camera 1. Please note that the Camera functions also as a Motion Detector. 2. Remove the mounting base & battery cover from the Camera and insert 3 AA batteries. For the next 10 minutes, the red light in the Camera may glow periodically as the device conducts a series of tests. 3.
4. Place the Motion Detector in a suitable location that does not face into sunlight or other strong light sources. 5. For optimal surveillance, the Motion Detector should be placed in a position where it will detect movement inside the home. 6. Do not install the Motion Detector in a location that is directly opposite a window. 7.
6.3 Mounting Window / Door Sensors 1. Each window / door sensor has 2 components: a Magnetic Detector and a smaller Magnet. Remove one Magnetic Detector from the box. 2. Open the Magnetic Detector, using a coin or a screw driver, insert one AA battery and then close the device. (Repeat these steps for additional Magnetic Detectors.) 3. Use double-sided tape to mount the Magnetic Detector on the frame side of a door or window opening. (See “A” in following diagram.) 4.
9. For a quick test while magnet is fully installed: Close the door / window – a Green light will glow, indicating correct installation. Open the door/ window – a red light will glow, indicating correct installation. 10. For detaching the Magnetic Detector from the surface of the door or window (in case of battery replacement or any other maintenance activity) insert a coin or a screw driver to hole, at the side of the device, and lift the Magnet cover up. 6.4 Mounting Indoor Siren 1.
To insert the batteries: 1. Using a small coin, rotate the battery cover ¼ turn counter-clockwise, until the two dots on the battery cover and the back of the device are adjacent to one another, and remove the cover. 2. On the battery, note the surface marked +, indicating positive polarity. 3. With the surface marked + facing up, insert the battery into the battery holder. 4.
Table 1: Buttons and LEDs No. Description 1 ARM button and LED 2 DISARM button 3 NIGHT-ARM button and LED 4 DAY-ARM button and LED 5 STATUS button The table below summarizes the possible states of the LEDs.
7 Managing Users 7.1 Web Application In the We.R System, go to the Menu and select “Users”. 7.1.1 Adding a New User 1. Click “Add New User”. 2.
Mobile# – The user’s mobile phone (country code and number-digits only) PIN Code – a unique 4-digit number to enter the We.R Mobile application Send System Messages Via – For users of non-compatible phones, select “SMS” to receive SMS messages only. Email – the email account of the new user 3. Click the “add” button. 7.1.2 Removing Existing User 3. Select the user in the users list. 4. Click “Remove User”. 7.1.3 Editing Existing User Details 4. Select the user in the users list. 5.
Master – Administrative privileges & full access to system functions Standard – Full access to system functions 3. Click "Add". 7.2.2 Removing Existing User 5. Select the user in the users list. 6.
8 Arming and Disarming the System 8.1 Arm 1. When the system is disarmed, you can arm it by pressing one of the “Arm” buttons: a. “Full Arm” your system to protect all zones while away. This will arm all of the devices in your premises and alarm will be triggered by any detection. b. “Day Arm” your system while at home on daytime to protect and monitor hazardous zones. This scenario is mostly used for child care and safety, allowing you to monitor and protect zones like medicine cabinet, basement etc. c.
Force Arm When arming the system, one or more of the devices may be tampered or open (in case of monitored window/door). In this case you will be notified about these devices and the system will allow you to perform a “force arm” – activate the arm anyway, while the tampered and open devices will be bypassed. 8.2 Disarm 1. When the system is armed, you can disarm it by pressing the “Disarm” button. Web application Mobile application 2.
9 Handling Alarms 9.1 Burglary Alarm 1. Once your system is armed, a burglary alarm will be triggered in the following cases: a. A monitored window/door was opened b. A motion was detected by the motion detector or the camera 2. Once the alarm is triggered, you will receive an “Alarm” notification on the web application (if you are logged in) and on your mobile phone through the We.R Mobile Application. 3. Upon receipt of an “Alarm” notification, you have the following options: a.
10 Watching Real-Time Videos 10.1 Web Application 1. On the main “Dashboard” screen, in the center “Camera/s” section, select your Camera and push the “Play” button. 2. A 45 second video clip will run on your display. 10.2 Mobile Application 1. On the main Status screen of the We.R Mobile application, click "Menu", then "Watch Video". 2. A 45 second video clip will run on your display.
11 History – Reviewing Past Events Review historical events of all types (security, safety, comfort) Get additional event information by selecting from the events list and reviewing the data in the “Event properties” window on the right. Watch recorded videos by selecting relevant event and playing video in the “Event properties” window on the right. 11.1 Web Application In the We.R System, go to the Menu and select “Events”.
11.2 Mobile Application On the main Status screen of the We.R Mobile application, click "Menu", then "History".
12 Troubleshooting 1. Trouble Activating a Device - If you have trouble activating a device within the system, please ensure that the device is at least 2 meters away from the control unit. If that does not help, then please perform these steps to restart the system: a. Log-out of the We.R application running on a web browser and/or mobile handset. b. Unplug the Control Unit from its electrical source. c. Open back of control unit and remove the battery. d.
