Ericsson W20 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide
Ericsson W20 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide . Copyright © Ericsson Enterprise AB 2006 - All Rights Reserved Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing.
. Contents 1 Introduction 1 1.1 Structure of this Guide 1 1.2 Product Overview 1 1.2.1 Indicators and Connectors 2 2 Configuration and Management 5 2.1 Accessing Internal Web Pages 5 2.2 Overview Page 6 2.2.1 Changing Password 6 2.2.2 Alarms 7 2.2.3 Network Information 8 2.3 Configuration Wizard 9 2.3.1 Internet Access 9 2.3.2 Wireless LAN Access 11 2.4 Internet 18 2.4.1 Traffic Statistics 19 2.4.2 Authentication 20 2.5 LAN 22 2.5.
Contents iv 2.8.1 UPnP IGD 31 2.8.2 Application Level Gateways 32 2.8.3 Port Forwarding 32 2.9 File and Printer Sharing 34 2.9.1 File Sharing 35 2.9.2 Printer Sharing 35 2.10 System 36 2.10.1 Configuration Backup and Restore 37 2.10.2 Reboot 37 2.10.3 Software Upgrade 37 2.11 Event Log 39 3 PC Configuration 41 3.1 IP Settings 41 3.1.1 Obtaining IP Settings Automatically 41 3.1.2 Configuring Static IP Address 43 3.2 Wireless LAN Settings 43 3.2.
Contents 4.7 Slow or Intermittent Wireless LAN Connection 53 4.
Introduction 1 Introduction This chapter describes the structure of this guide and gives a brief product overview. 1.1 Structure of this Guide This User’s Guide contains information that is needed to configure and manage the Ericsson W20 Fixed Wireless Terminal (FWT). The following chapters are included: 1.2 • Chapter 1 – “Introduction” – provides information about this guide and gives a brief product overview.
Introduction • File and Printer Sharing Network storage and printing are supported through USB connection of up to two mass storage devices and one printer at the same time. • Local Wireless Access with High-level Security The Ericsson W20 is a WLAN access point for the wireless local network including WEP, WPA, and WPA2 with pre-shared keys for WLAN security. UMTS/GSM WLAN Ethernet Figure 1 USB Example of Ericsson W20 Setup For more information about the Ericsson W20, see www.ericsson.com/fwt 1.
Introduction Table 1 Front Panel Indicators Text Status Description Power Green Power is on. Unlit Power is off. Green The UMTS network is available. Yellow The GSM network is available. Flashing Searching for a connection. Unlit No connection to the mobile network. Green Connection to Internet established. Unlit No Internet connection. Green The wireless LAN is active Mobile Network Internet Wireless LAN The wireless LAN is inactive. Alarm Red Error.
Introduction A description of each connector is provided in the table below (from left to right): Table 2 Connectors Label Description 10-28 VDC Power input for connecting the power supply adapter. Reset Button used to restore the Ericsson W20 configuration to factory default settings. The following procedure resets all configurable values back to factory default, including the Ericsson W20 login user name and password. 1. Disconnect the power cable from the Ericsson W20. 2.
Configuration and Management 2 Configuration and Management Follow the instructions in the Quick Installation Guide to install the Ericsson W20. When the installation is finished, the Ericsson W20 internal web pages are available for configuration and status control. This chapter provides detailed information about configuration and management of the Ericsson W20. 2.1 Accessing Internal Web Pages Start a web browser and type http://192.168.1.1 in the Address (URL) field.
Configuration and Management Figure 4 Overview page The left-hand menu includes configuration topics described one by one in the following sections. Apart from the links menu to the left, each web page includes a Logout link to make it possible to log out whenever it is desired. 2.2 Overview Page The Overview page includes the possibility to change password, the entrance to the Configuration Wizard, see section 2.3 – “Configuration Wizard”, alarm information, and basic network information. 2.2.
Configuration and Management Figure 5 Change Password page 2. Type the old password in the Current Password field. If it is the first time you change password, the old password is user. 3. Type the new password in the New Password and Retype New Password fields. Note: The password is case-sensitive (distinguish between uppercase and lowercase letters) and can include up to eight characters (letters and/or numbers). 4. Click OK . 2.2.
Configuration and Management SIM card permanently locked The SIM card cannot be unblocked. A new SIM card is required. Alarm detection not working The Ericsson W20 alarm detection function is not working. Unknown alarm The Ericsson W20 cannot identify the alarm. For information about how to react on an alarm, see section 4 – “TroubleShooting”. 2.2.
Configuration and Management 2.3 Configuration Wizard The Configuration Wizard guides you step by step through the basic setup of the mobile network connection and optionally for the wireless LAN access point. Click Configuration Wizard on the Overview page to start the wizard. The first page of the wizard; WAN Access: SIM Authentication is displayed: Figure 6 2.3.1 WAN Access: SIM Authentication page Internet Access The first part of the Configuration Wizard includes Internet authentication.
Configuration and Management If three attempts have been made with the wrong PIN, the SIM card is blocked. The PUK is required to unblock the card. Click the Unlock SIM link. The Unlock SIM page is displayed: Figure 7 Unlock SIM page Type the PUK in the PUK field and type a new PIN in the New PIN and Retype new PIN fields. Click OK . The Overview page is displayed. Note: If ten attempts have been made with the wrong PUK, the SIM card is permanently blocked. A new SIM card is required.
Configuration and Management PPP User Authentication The PPP (Point-to-Point Protocol) Internet mode may require individual user authentication. Figure 9 WAN Access: PPP User Authentication page Fill in the PPP user name and PPP password fields on the WAN Access: PPP User Authentication page. Click Next to proceed. 2.3.2 Wireless LAN Access The second part of the Configuration Wizard includes configuration of the Wireless LAN (WLAN).
Configuration and Management To enable connection of one or more wireless devices to the Ericsson W20, select the Enable WLAN check box on the Wireless LAN: WLAN Access Point page and click Next to proceed. If you are not going to set up any wireless LAN, just click Next on the Wireless LAN: WLAN Access Point page. The last page of the wizard, where you can review and confirm your settings, is displayed: Figure 11 Confirm page Check the information on this page and click Finish to confirm the settings.
Configuration and Management Channel Selection The maximum number of regulatory channels to use for wireless communication is 13. Available channels depend on local regulations. You can select one of the available channels yourself, or let the Ericsson W20 automatically select a channel. Figure 13 Wireless LAN: Radio Channel page Select either Auto or a channel number from the Radio Frequency Channel list on the Wireless LAN: Radio Frequency Channel page. Click Next to proceed.
Configuration and Management name in the Network name (SSID) field on the Wireless LAN: Network Name page. If the SSID broadcast option is enabled, your local wireless device(s) will find the network name when scanning the air. If the option is disabled, the network name is hidden and has to be manually provided to the wireless device(s). To disable network name broadcast, clear the Enable SSID broadcast check box on the Wireless LAN: Network Name page. Click Next to proceed.
Configuration and Management Select one of the authentication methods from the Authentication list on the Wireless LAN: Authentication page. Click Next to proceed. If you select Open, the last page of the wizard, where you can review and confirm your settings, is displayed. Check the information on this page and click Finish to confirm the settings.
Configuration and Management If you select WEP (128 bit), the Wireless LAN: WEP-128 page is displayed: Figure 18 Wireless LAN: WEP-128 page If you select WPA, the Wireless LAN: WPA is displayed: Figure 19 Wireless LAN: WPA page If you select WPA2, the Wireless LAN: WPA2 is displayed: Figure 20 16 Wireless LAN: WPA2 page 1/1551-CRH 102 167 PA15 2006-08-16
Configuration and Management WEP Encryption Key The WEP encrypted data can only be sent and received by users with access to a private encryption key. This means that each device on your wireless network has to be configured with the same key as the Ericsson W20 in order to allow encrypted data transmissions. A 64-bit data encryption key includes 10 characters. A 128-bit data encryption key includes 26 characters. Only the hexadecimal numbers 0 to 9 and letters A to F are allowed.
Configuration and Management 2.4 Internet The Ericsson W20 connects to the Internet through mobile (radio) communication using the UMTS (3G) network. If the UMTS network is not available, the GSM (2G) network is used as fall-back. Connection details are displayed on the Internet page: Figure 22 Internet page The following information is displayed on the Internet page: The mobile network (UMTS or GSM) signal quality available at the Ericsson W20 location.
Configuration and Management 2.4.1 Mode The protocol used for the Internet data traffic: PPP (Point-to-Point Protocol) Connection The radio access technique currently used to enable Internet access. It can be either UMTS or GSM Service provider The name of the mobile network operator.
Configuration and Management 2.4.2 Authentication Internet access requires authentication of the Ericsson W20. Depending on the current Internet service setup, the authentication requests may differ. Your service provider provides the Ericsson W20 SIM card and details needed for authentication. The following authentication details may be required: PIN The Personal Identification Number, which is used for SIM authentication.
Configuration and Management Figure 23 Unlock SIM page Type the PUK in the PUK field and type a new PIN in the New PIN and Retype new PIN fields. Click OK . The Overview page is displayed. Note: If ten attempts have been made with the wrong PUK, the SIM card is permanently blocked. A new SIM card is required. Changing Authentication Details If SIM authentication is verified, you cannot edit the PIN field. To change PIN, click Change PIN.
Configuration and Management 2.5 LAN The LAN (Local Area Network) configuration includes the details of the connections between the Ericsson W20 and other local devices. Figure 25 LAN page The following information and configuration options are displayed on top of the LAN page: W20 IP address The LAN address of the Ericsson W20. Subnet mask The subnet mask, which determines the range of IP addresses on the subnet.
Configuration and Management To change the W20 IP address or subnet mask, type the new value in the corresponding field and click Apply to save the settings. Note: 2.5.1 If you change the LAN IP address while connected to the Ericsson W20 web pages through a web browser, you will be disconnected. You have to redirect the web browser to the new address in order to confirm the new settings. Type the new LAN IP address in the Address (URL) field and press the key.
Configuration and Management 2.5.3 Port Status The Port Status table shows the connection(s) to the LAN (1 - 4) ports on the Ericsson W20 unit. The status for each port is Up or Down. 2.6 Wireless LAN A Wireless LAN (WLAN) is a local network that communicates through wireless connections. The Ericsson W20 is a WLAN Access Point (AP) for the local network providing wireless client(s) with Internet and LAN access. The WLAN settings are displayed on the Wireless LAN web page.
Configuration and Management 2.6.1 Radio Channels There are 13 regulatory radio channels predefined for the transportation of data in a wireless LAN. Local regulations determine which of these channels that can be used by the Ericsson W20.
Configuration and Management Figure 27 Scan for wireless networks page When the scanning is finished, the following information about identified wireless networks is displayed: MAC Address The MAC address of the access point of the wireless network. Network Name The name of the wireless network. Channel The radio channel used by the wireless network. RSSI The radio signal strength. Use this information to decide which channel to use for the Ericsson W20 wireless network.
Configuration and Management The following settings concerning the network name are displayed and can be modified on the Wireless LAN page: Network name (SSID) The name of the wireless network. Enable SSID broadcast If this check box is selected the network name will be broadcasted, otherwise hidden. The default network name can be changed to any combination of numbers, letters, or both, with a maximum length of 127 characters. Type the new name in the Network name (SSID) field.
Configuration and Management WPA and WPA2 WPA (Wi-Fi Protected Access) and its successor WPA2 are considered to be the most reliable security options. WPA encryption uses the Temporal Key Integrity Protocol (TKIP) while WPA2 encryption follows the Advanced Encryption Standard (AES). AES offers a higher level of security and is approved for sensitive corporate and government data transmission. WPA and WPA2 authentication require a pass phrase.
Configuration and Management 2.6.5 Whitelist The Whitelist is a list of up to 20 WLAN client MAC (Media Access Control) addresses that are allowed to access the Ericsson W20. A MAC address is the unique hardware number of a device. It has the form of xx:xx:xx:xx:xx:xx, where x is either a letter A – F or a number. To find out about the MAC address of a PC using Microsoft Windows, open a command prompt and type ipconfig /all. A list of system properties is displayed.
Configuration and Management The following configuration options are displayed on the DHCP server page: Enable DHCP server If this check box is selected the DHCP server is working, otherwise it is turned off. IP address range from The first IP address in a range of IP addresses that can be assigned to the LAN clients. IP address range to The last IP address in a range of IP addresses that can be assigned to the LAN clients.
Configuration and Management 2.8 NAT The Network Address Translation (NAT) service provides the LAN devices with Internet access. All communication from the LAN to the Internet appears to come from the IP address of the Ericsson W20. In this way, details about the local devices remain private and it is not possible to access a local device directly from the Internet. Figure 29 2.8.1 NAT page UPnP IGD The Ericsson W20 supports the Universal Plug and Play (UPnP) Internet Gateway Device (IGD) standard.
Configuration and Management 2.8.2 Application Level Gateways From a security perspective, certain Internet applications, for example FTP applications that open additional ports upon transfer, are especially problematic to handle. An Application Level Gateway (ALG) provides a translation and transportation service for such a specific application. Incoming data packets are checked against existing NAT and packet filtering rules, IP addresses are evaluated and a detailed packet analysis is performed.
Configuration and Management Figure 30 Add Port Forwarding page Fill in the Protocol, NAT Port, Server Name/IP, and Server Port fields and click Apply . Example In the following example, port forwarding is used to allow incoming access to an internal web server. Protocol: TCP NAT Port: 80 Server Name/IP: 192.168.1.
Configuration and Management Editing an Instance To edit a port forwarding instance, click the corresponding Edit link in the Port Forwarding section on the NAT page. The Edit Port Forwarding Instance page is displayed. Change one or more value(s) in the Protocol, NAT Port, Server Name/IP, or Server Port field(s) and click Apply . T 2.9 File and Printer Sharing The Ericsson W20 supports local network storage and printing.
Configuration and Management To access a shared file or printer from a PC on your LAN, you may need the following information, displayed on the File & Printer Sharing page. Host name The name of the Ericsson W20 on the local network. Workgroup The common name of all devices sharing the same resources on the local network. To change the host name or workgroup, type the new name in the corresponding field and click Apply .
Configuration and Management Information about the shared printer is displayed on the File & Printer Sharing page: Share name The name of the shared printer on your local network. Printer The manufacturer name of the printer. Connection speed The speed of the data transmissions between the printer and the Ericsson W20: High Speed (480 Mbit/s), Full Speed (12 Mbit/s) or Low Speed (1,5 Mbit/s) To give your network printer a specific name, type this name in the Share name field and click Apply . 2.
Configuration and Management 2.10.1 Configuration Backup and Restore The Ericsson W20 configuration can be restored to factory default settings, or to any previous configuration locally stored in a backup file. Backing Up a Configuration It is possible to back up a configuration that you want to save for future purposes. To back up a configuration, click Backup in the Configuration Backup and Restore section on the System page.
Configuration and Management Automatic Software Installation Automatic software upgrade is supported through remote management. Your service provider regularly upgrades the Ericsson W20 with the most recent software version. To enable automatic software upgrade, select the Enable automatic software upgrade check box and choose an appropriate interval from the Select an update interval [days] list. Click Apply to save the settings.
Configuration and Management Figure 34 2.11 Software Upgrade page – upgrade complete Event Log On the Event Log page, a list of the Ericsson W20 logs is displayed: Figure 35 Event Log page If persistent logging is enabled, the logs will remain after a system restart. To enable this feature, select the Persistent logging check box on the Event Log page and click Apply .
Configuration and Management Each row in the log list displays the time and date when an alarm occurred, the type of alarm, and a brief statement indicating its cause. To view only a selection of the logs in the list, select a filter level from the Display list. Available log levels are Alarm and All. The Alarm log level corresponds with the Alarm indicator on the Ericsson W20 unit and the information in the Alarms section on the Overview page. Click Refresh to update the list with new information.
PC Configuration 3 PC Configuration The connection to the Ericsson W20 may require specific PC configuration. This chapter includes instructions on how to configure Internet Protocol (IP) settings, establish wireless connection(s) with the Ericsson W20 and access a shared network storage device or printer. The descriptions include examples from Windows XP and 2000. If you use another operating system, refer to the system documentation or online help. 3.
PC Configuration 4 Ensure that the Internet Protocol TCP/IP check box is selected and click Properties . 5 In the Internet Protocol (TCP/IP) Properties window, select Obtain an IP address automatically and Obtain DNS server address automatically. 6 Click OK twice to confirm your changes and close the windows, and then close the Control Panel window. Windows 2000 First, check for the IP protocol and, if necessary, install it: 1.
PC Configuration 11. In the Local Area Connection Properties dialog box, select Internet protocol (TCP/IP), and then click Properties . 12. In the Internet Protocol (TCP/IP) Properties dialog box, click the Obtain an IP address automatically option button. Also click the Obtain DNS server address automatically option button. 13. Click OK twice to confirm your changes and close the windows, and then close the Control Panel window. 3.1.
PC Configuration files and instructions on how to install them are provided together with the interface. 3.2.3 Configuring PC Access to the Ericsson W20 The configuration steps below will vary depending on both the operating system and the wireless LAN interface installed on the PC. These steps provide a basic outline. For specific instructions, refer to the documentation provided with your wireless LAN interface. Configure the following wireless parameters on each of the wireless PCs: 3.
PC Configuration 3.3.1 Accessing a Shared Device To access a shared device from a PC using Windows 2000 or XP, follow the steps below: 1. In the Windows task bar, click the Start button, and then click Run…. 2. Type \\\ in the Open field. The Host name and Share name are displayed on the Ericsson W20 File & Printer Sharing page. Click OK . 3. The shared resource is displayed. Double-click on the shared file to open it. 3.3.
PC Configuration Windows 2000 Follow the steps below to check the workgroup settings on a PC using Windows 2000: 1. In the Windows task bar, click the Start button, and then click Settings and Control Panel. The Control Panel window is displayed. 2. Double-click the System icon. The System Properties window is displayed. 3. On the Network Identification tab, click Properties . The Identification Changes window is displayed. 4.
PC Configuration 5. Click Finish . The Map Network Drive window is closed. The device is displayed in the My Computer window as a new partition. Windows 2000 Follow the steps below to configure a connection to a shared storage device from a PC using Windows 2000: 1. Right-click the My Computer icon and select Map Network Drive... The Map Network Drive window is displayed. 2. Select a drive that is not already used from the Drive list. 3. In the Folder field, type \\\.
PC Configuration Windows 2000 Follow the steps below to set up a connection to a network printer on a PC using Windows 2000: 1. From the Start menu, select Settings and then Control Panel. The Control Panel window is displayed. 2. Double-click the Printers icon. The Printers Window is displayed. 3. Double-click the Add Printer icon. The Add Printer Wizard is started. 4. Follow the instructions in the wizard to install the printer.
Trouble-Shooting 4 Trouble-Shooting This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W20. More information is available at www.ericsson.com/fwt. Before you try any of the methods described in this chapter, make sure that the connected cables are securely inserted and that the Power indicator on the Ericsson W20 is green. If none of the suggested methods solve your problem, you are recommended to: 1.
Trouble-Shooting 4.1 No Access to Ericsson W20 Web Pages If you cannot access the Ericsson W20 internal web pages, take the following actions to identify and solve the problem: 4.2 • Check that the PC is configured to obtain an IP address automatically using DHCP. If not, change the PC TCP/IP settings. For instructions, see section 3.1.1 – “Obtaining IP Settings Automatically” or the manual of your operating system.
Trouble-Shooting 4.3 • Check the Alarm indicator on the front panel of the Ericsson W20 unit. If it is red, see the information in the Alarms section on the Overview page. • On the Internet page, check that the PIN field is filled in and that there is no error message beside this field. If there is a message saying No SIM, verify that a valid SIM card is correctly inserted and then retype the PIN code on the Internet page. If the message says Set PIN, only retype the PIN code.
Trouble-Shooting 4.5 No LAN Connection If you cannot access the local network from a PC that is connected to one of the LAN ports on the Ericsson W20, or to an Ethernet switch or hub that is connected to the Ericsson W20, take the following actions to identify and solve the problem: 4.6 • Check that the corresponding LAN connector indicator is green. If not, check that the Ethernet cable(s) is properly connected. • Check that the PC is configured to obtain IP address automatically using DHCP.
Trouble-Shooting 4.7 • Verify that the network name (SSID) on the Ericsson W20 and the wireless client are the same. Note that the network name is case sensitive. • If you are using WEP, make sure that the encryption key length (64-bit or 128-bit) is the same on the Ericsson W20 and the wireless client. • If you are using WEP, make sure that the wireless client is configured with the same encryption key as the Ericsson W20. Check that the encryption key consists of hexadecimal characters only.
Trouble-Shooting automatically (Auto) or manually change the radio channel currently used. 4.8 • Keep the Ericsson W20 away from electrical devices that disturb the radio frequency signals, for example microwave ovens. • Check that the Transmit Power [dbm] on the Wireless LAN page is configured in accordance with your requirements on wireless network coverage. The maximum (default) value is “20”.
Glossary Glossary 2G The second generation wireless communications technology, introducing digital voice encoding. Low speed data services are supported. 3G The third-generation wireless communications technology. 3G includes enhanced voice, data, and video capabilities, improved availability, broad bandwith and high speed. ALG Application Layer Gateway. An ALG provides a translation and transportation service for an Internet application.
Glossary EDGE Enhanced Data rates for Global Evolution. A technology that gives GSM the capacity to handle services for the third generation of mobile telephony. EDGE provides three times the data capacity of GPRS. Gateway A network point that acts as an entrance to another network. Encryption The translation of data into a form that cannot be easily understood by unauthorized users.
Glossary IP address The address of a host on the Internet, consisting of four numbers, each from 0 to 255, separated by periods, for example 192.168.1.1. An IP address consists of a network ID that identifies the particular network the host belongs to, and a host ID uniquely identifying the host itself on that network. A network mask is used to define the network ID and the host ID. LAN Local Area Network. A computer network limited to the immediate area, such as a home, office, or small building.
Glossary Protocol A set of rules governing the transmission of data. In order for a data transmission to work, both ends of the connection have to follow the rules of the protocol. PSK Pre-Shared Key. An easy-to-set-up home mode for network access allowing for manually entering of keys and pass phrases. Public IP Address A public IP address is a globally unique number that identifies a device on the Internet. Anyone on the Internet can connect to the device using the public address.
Glossary TCP/IP Transmission Control Protocol / Internet Protocol. The basic protocols used on the Internet. TCP is responsible for dividing data up into packets for delivery and reassembling them at the destination. IP is responsible for delivering the packets from source to destination. When TCP and IP are bundled with higher-level applications such as HTTP, FTP, Telnet, and so on, TCP/IP refers to this whole suite of protocols. TFTP Trivial File Transfer Protocol.
Glossary Wireless A common term used to describe telecommunications in which radio waves (rather than some form of wire) carry the signal over part or all of the communication path. WLAN Wireless Local Area Network. A WLAN is a network in which a mobile user can connect to a LAN through a wireless (radio) connection. The IEEE 802.11 standard specifies the technologies for wireless LANs. WPA Wi-Fi Protected Access. An authentication and encryption standard for wireless networks.
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