ICE 4000 Hardware and Installation Manual Version 1.
Hypercom Corporation 2851 West Kathleen Road Phoenix, Arizona 85053 USA Corporate Telephone: 602.504.5000 Corporate Fax: 602.866.5380 Corporate Web Site: www.hypercom.com Copyright 2000 by Hypercom Corporation. Produced in the United States of America. Hypercom Corporation 2000. All rights reserved. Hypercom and the Hyprcom logo are registered trademarks of Hypercom Corporation.
FCC PART 15 REQUIREMENTS NOTICE n This device must not be installed on coin-operated telephone lines or party lines. n This device (equipment) complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this device (equipment) is subject to the following two conditions: – This device (equipment) may not cause harmful interference, and – This device must accept any interference received, including interference that may cause undesired operation.
Table of Contents List of Figures Introduction Document Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Chapter 1 Equipment Information Terminal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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List of Figures Chapter 1 Equipment Information ICE 4000 terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Chapter 2 Equipment Installation ICE 4000 under panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 ICE 4000 side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction This book, ICE 4000 Hardware and Installation Manual, is a comprehensive guide to working with the Hypercom ICE 4000 terminal. Guide Organization This book is designed to provide you with information relevant to Hypercom equipment.
Introduction Guide Conventions This section provides information to help you understand the procedures and concepts presented in this guide. The following special terms and style conventions are used throughout this document: Component names: Special bold text highlights certain items including the names of window and dialog box components. This text appears in instructions for specific actions such as clicking buttons, typing in text boxes, and selecting from lists.
C H A P T E R 1 Equipment Information This chapter provides an overview of the Hypercom ICE 4000 terminal. Included are the features and benefits of the device. Terminal Information The Hypercom ICE 4000 terminal is a fully functional terminal that supports draft capture, check verification and guarantee, authorization, debit, and on-screen advertising through Term-Master Suite and ICE-PAC. When communication with the host is interrupted, the terminals support offline transaction capture.
Chapter 1 Figure 1-1. ICE 4000 terminal Features 1-2 n Integrated thermal printer n 512K memory, optional 1 MB and 1.
Equipment Information ICE 4000 Hardware Features The following is a list of the ports and features of the ICE 4000 terminal: Comm Port The RS232 comm port allows the ICE 4000 terminal to communicate with external devices such as an ECR (electronic cash register), OCR (optical character reader) wand, and a bar code reader. This port is also used to support an external PIN pad.
Chapter 1 Terminal Initialization Automated Terminal Configuration is downloaded from the host or from the Hypercom TermMaster application. Term-Master terminal profiles are downloaded through terminal initialization to meet the specific requirements of merchant categories such as restaurants for tips, retail, supermarkets, and the hospitality industry.
Equipment Information Features This section discusses many of the features of the ICE 4000 terminal. Financial Integrity The ICE 4000 terminal generates automatic reversals to achieve total financial transaction integrity. These reversals ensure that communications and processing errors do not result in lost transactions, duplicate processing, or the failure of terminals to balance.
Chapter 1 Networking Efficiency The ICE 4000 terminals are totally compatible with the Hypercom family of Network Access Controllers (NACs), providing end-to-end network optimization and concentration to keep communication costs low. Term-Master The ICE 4000 terminals support parameter and software downloading. Parameter downloading does not affect merchant totals due to the sophisticated architecture of the terminal.
C H A P T E R 2 Equipment Installation This chapter describes how to install the ICE 4000 terminal.
Chapter 2 The ICE 4000 underpanel connectors include power, PIN, battery and SAM chip panels, and line ports. Paper roll lock switch Line port RS232 PIN port Power switch Power port Contrast Control Dial SAM chip access panel Battery pack panel Figure 2-1.
Equipment Installation Turning On the Terminal The ICE 4000 terminal operates using a +12 Vdc power cable in conjunction with a 110-Volt grounded power receptacle. Step-by-Step To turn on the ICE 4000 terminal: 1. Connect the +12 VDC power cable from the AC adaptor to the terminal power socket labeled PWR. 2. Plug the adaptor into a 110-Volt grounded power receptacle. Press the power switch. Be sure the connector is firmly seated.
Chapter 2 Installing the ICE 4000 Paper Roll The ICE 4000 uses a paper roll for receipt printing. Step-by-Step To install the ICE 4000 paper roll: 1. Slide the Paper roll lock switch to the right. 1. Open the paper bucket cover and remove the paper roll. 2. Place the paper roll in the bucket so the paper feeds from under the roll, not over the top, and has a straight-line path into the printer paper-feed mechanism. 3. Feed the paper evenly into the paper feed slot at the rear of the ICE 4000 terminal. 4.
Equipment Installation Accessing the Battery Pack The ICE 4000 uses a Lithium Ion battery. The ICE 4000 has built-in circuit protection and battery charger. If using the ICE 4000 as a mobile unit, allow the ICE 4000 terminal to be plugged in and powered up for 4 to 6 hours. This allows the battery to fully charged. Use the following procedures to access the battery pack. Step-by-Step To access the battery pack on the ICE 4000 terminal: 1. Place your finger in the Battery access panel groove.
Chapter 2 Adjusting the Display Contrast The ICE 4000 uses a contrast control dial to adjust the display. The contrast control dial is located on the side of the ICE 4000 terminal. Step-by-Step To adjust the contrast on the ICE 4000 terminal: 1. Place your finger on the Contrast Control dial. NOTE: See Figure 2-2. 2. Turn the Contrast Control dial clockwise to darken or counter-clockwise to lighten the contrast. Contrast Control Dial Figure 2-2.
We Welcome Your Comments Please fax this page with your comments to Hypercom Corporation at 602.504.4990 Document Number: 940265-001 1. In one word, how would you describe this guide? _________________________________________ 2. How do you use this guide? n I read it from beginning to end. n I read only the sections that relate to my immediate needs. n I read only the sections that relate to my job. 3.
Hypercom Document Number 940265-001 ICE 4000 Hardware and Installation Manual, Version 1.
