User's Guide NPD5220-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation. ® ® ® ❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
User's Guide Trademarks ❏ Arcfour This code illustrates a sample implementation of the Arcfour algorithm. Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.
User's Guide Contents Contents Copyright Printing Printing from a Computer. . . . . . . . . . . . . . . . . . . 33 Printing Basics - Windows. . . . . . . . . . . . . . . . . 33 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .34 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .36 Printing Several Pages on One Sheet. . . . . . . . . . 38 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .39 Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . .
User's Guide Contents Checking and Cleaning the Print Head Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 63 Checking and Cleaning the Print Head Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Checking and Cleaning the Print Head Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 65 Aligning the Print Head - Control Panel. . . . . . . 65 Aligning the Print Head - Windows. . . . . . .
User's Guide Contents German Blue Angel. . . . . . . . . . . . . . . . . . . . . 103 Restrictions on Copying. . . . . . . . . . . . . . . . . . 103 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Saving Power - Control Panel. . . . . . . . . . . . . . 103 Transporting the Printer. . . . . . . . . . . . . . . . . . . . 103 Installing the Optional Units. . . . . . . . . . . . . . . . .104 Product Name of the Optional Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction of Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
User's Guide About This Manual ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. ❏ Some of the menu items on the LCD screen vary depending on the model and settings. Operating System References Windows In this manual, terms such as "Windows 8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Administrator Settings Administrator Settings Locking the Printer Settings Using an Administrator's Password You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings. ❏ System Administration ❏ Eco Mode You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. c Important: Do not forget the password.
User's Guide Printer Basics Printer Basics Part Names and Functions A Paper cassette Loads paper. B Paper cassette cover Attach to paper cassette 2. C Paper cassette 2 Optional paper cassette units. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper. A Control panel Operates the printer.
User's Guide Printer Basics A Rear cover Pull out when replacing the maintenance box and removing jammed paper. B AC inlet Connects the power cord. C USB port Connects a USB cable. D LAN port Connects a LAN cable. E Service USB port USB port for future use. Do not remove the sticker. Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the Paper Setup screen.
User's Guide Printer Basics Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Turns on while the printer is connected to a wired (Ethernet) network. Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected. Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
User's Guide Printer Basics Menu Settings and Explanations Print Status Sheet Configuration Status Sheet Prints an information sheet showing the current printer status and settings. Supply Status Sheet Prints an information sheet showing the status of consumables. Usage History Sheet Prints an information sheet showing the usage history of the printer. PS3 Font List Prints a list of fonts that are available for a PostScript printer.
User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Settings Rear Paper Feed Priority Feeds paper from the rear paper feed on a priority basis. A4/Letter Auto Switching Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4. Auto Select Settings Select the paper source to feed from.
User's Guide Printer Basics Menu Settings and Explanations Common Settings Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Wi-Fi/Network Settings Power Off Timer You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
User's Guide Printer Basics Menu Settings and Explanations Universal Print Settings These print settings are applied when printing from an external device without using the printer driver, or when printing from a PostScript printer driver or PCL printer driver. Top Offset Adjust the top or left margin of the paper. Left Offset Top Offset in Back Adjust the top margin or left margin for the back of the page when performing 2-sided printing.
User's Guide Printer Basics Menu Settings and Explanations Common Settings Paper Size Select the paper size. Paper Type Select the paper type. Orientation Select the printing direction. Quality Select the print quality. Ink Save Mode Conserves ink by reducing the print density. Print Order Last Page on Top: Prints from the first page of a file. First Page on Top: Prints from the last page of a file. PCL Menu Number of Copies Set the number of copies.
User's Guide Printer Basics Menu Settings and Explanations PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while printing and any errors occur while printing a PDF file. Binary Enable this feature when printing data that contains binary images. This settings is only available when the printer is connected to the network.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with a PostScript printer driver and the Epson universal printer driver.
User's Guide Loading Paper Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper Up to the line under the d symbol inside the edge guide. 1 Manual*1 Letter, A4, B5 Up to the line under the d symbol inside the edge guide.
User's Guide Loading Paper List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide.
User's Guide Loading Paper c Important: ❏ Make sure the paper does not extend beyond the d symbol at the end of the paper cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. 5. Slide the side edge guides to the edges of the paper. 6. Insert the paper cassette all the way. Note: For paper cassette 2, reattach the paper cassette cover before inserting. 7.
User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first.
User's Guide Loading Paper ❏ Envelope ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guides to the edges of the paper. 5.
User's Guide Loading Paper 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Printing Printing Printing from a Computer If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print.
User's Guide Printing ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. Note: When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing Printing on 2-Sides You can use either of the following methods to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing (for Windows only) When the printer has finished printing the first side, flip the paper over to print on the other side. You can also print a booklet that can be created by folding the printout.
User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab. ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available. 7.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Mac OS X” on page 34 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows 1. Load paper in the printer. 2.
User's Guide Printing & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7.
User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu. 8.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 70 & “Mac OS X Printer Driver” on page 71 Adding a Printing Preset If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting. Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage.
User's Guide Printing Printing a Header and Footer (for Windows Only) You can print information such as a user name and printing date as headers or footers. Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Setting a Password for a Print Job (for Windows Only) You can set a password for a print job to prevent printing until the password is entered on the printer's control panel.
User's Guide Printing 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media: Select the type of paper you loaded. 6. Click Advanced, select the paper size you loaded in the printer as the Paper Size setting, and then click OK. 7. Click OK. 8. Click Print.
User's Guide Printing Printing Using a PostScript Printer Driver - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. 5. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Click Print. Setting Items for the PostScript Printer Driver Note: The availability of these settings varies by model. Ink Save Mode Conserves ink by reducing the print density. Rotate by 180º Rotates the data 180 degrees before printing.
User's Guide Printing wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register your printer in the Epson Connect service. You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice.
User's Guide Printing F Displays photos and documents you selected. G Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer. ❏ If you have sent a print job from Mac OS X v10.6.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1. Enter Menu from the home screen. 2. Select Ink Level.
User's Guide Replacing Ink Cartridges and Other Consumables Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink cartridges.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times. 6. Insert the cartridge into the printer until it clicks. Note: If Cartridge Check is displayed on the control panel, press the OK button to check if the cartridges are installed correctly. 7. Close the front cover.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit.
User's Guide Replacing Ink Cartridges and Other Consumables 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. c Important: Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. 5. Insert the new maintenance box all the way into the printer. 6. Insert the rear cover. 7. Press the OK button.
User's Guide Improving Print Quality Improving Print Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, or banding may appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the front cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
User's Guide Improving Print Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
User's Guide Improving Print Quality & “Loading Paper in the Rear Paper Feed” on page 30 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Menu from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.
User's Guide Improving Print Quality ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group. Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Improving Print Quality Related Information & “Loading Paper in the Paper Cassette” on page 27 & “Loading Paper in the Rear Paper Feed” on page 30 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Enter Menu from the home screen. 3.
User's Guide Applications and Network Service Information Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ Remote Print Driver ✓ – See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.
User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Applications and Network Service Information Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer, or press and hold it and then select Printer properties. Click the Optional Settings tab. ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
User's Guide Applications and Network Service Information Starting the utility menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility. Making Operation Settings for the Mac OS X Printer Driver You can make various settings such as skipping blank pages and enabling/disabling high speed printing. 1.
User's Guide Applications and Network Service Information Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.
User's Guide Applications and Network Service Information Select Uninstall a program in Programs. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/ Windows Server 2008 R2/Windows Server 2008 Click Uninstall/Change or Uninstall.
User's Guide Applications and Network Service Information Installing Applications If your computer is connected to a network, install the latest applications available on the website. If you are unable to download the applications from the website, install them from the software disc that came with the printer. Note: ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. ❏ When reinstalling an application, you need to uninstall it first. 1.
User's Guide Applications and Network Service Information Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next. 5. Add a local printer. ❏ Windows 8.
User's Guide Applications and Network Service Information Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next. 6. Add a local printer. ❏ Windows 8.
User's Guide Applications and Network Service Information 3. Select your printer, and then click Add. Note: If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver that has the following features: ❏ It supports the basic print functions needed for business situations.
User's Guide Solving Problems Solving Problems Checking the Printer Status You can check error messages and the approximate ink levels on the LCD screen or the computer. Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error 0xXX Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information & “Windows Printer Driver” on page 70 Checking Printer Status - Mac OS X 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2.
User's Guide Solving Problems 2. Remove the jammed paper. c Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Paper Cassette 1. Close the output tray.
User's Guide Solving Problems 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.
User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
User's Guide Solving Problems ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Insert the paper cassette all the way.
User's Guide Solving Problems ❏ Connect the USB cord securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.
User's Guide Solving Problems ❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏ Windows Clear High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver).
User's Guide Solving Problems ❏ Clean the paper path. ❏ Load paper in the correct direction. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down. Therefore, this feature should normally be disabled. ❏ Control panel Select Menu > Maintenance from the home screen, and then enable Thick Paper.
User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 73 & “Installing Applications” on page 75 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting on the printer driver. High quality printing slows down the printing speed.
User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing Language setting to PS3. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.
User's Guide Solving Problems Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information & “Contacting Epson Support” on page 106 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 4 rows Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 45.0 mm (1.
User's Guide Appendix Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Coordination Modes Infrastructure, Ad hoc*1, Wi-Fi Direct*2 *3 Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*4, WPA2-Enterprise *1 Not supported for IEEE 802.11n. *2 Not supported for IEEE 802.11b. *3 Simple AP mode is compatible with Ethernet connection. *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications Standards IEEE802.3i (10BASE-T) IEEE802.
User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 461 mm (18.1 in.) ❏ Depth: 422 mm (16.6 in.) ❏ Height: 284 mm (11.2 in.) Printing ❏ Width: 461 mm (18.1 in.) ❏ Depth: 655 mm (25.8 in.) ❏ Height: 383 mm (15.1 in.) Weight* * Approx. 11.2 kg (24.7 lb) Without the ink cartridges and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.8 to 0.4 A 0.
User's Guide Appendix * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature -20 to 40 °C (-4 to 104 °F)* Freezing Temperature -10 °C (14 °F) Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 8.
User's Guide Appendix Font Name Family HP Equivalent Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde URW Bookman Light, Demi, Light Ital
User's Guide Appendix Font Name Family HP Equivalent Symbol Set Mauritius - Marigold 3 Algiers Medium, Extra Bold Albertus 3 NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial 3 Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New 3 Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3 Palladio Roman, Bold, Italic, Bold Italic Palatino 3 URW Gothic Book, Demi, Book Oblique, Demi Obliq
User's Guide Appendix Font Name Family Symbol Set OCR B - 11 Code39 9.37cpi, 4.68cpi 12 EAN/UPC Medium, Bold 13 Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Legal 1U ✓ ✓ ✓ - - - - - ✓ - - - - ISO 8859/2 Latin 2 2N ✓ ✓ ✓ - - - - - ✓ - - - - ISO 17: Spanish 2S ✓ ✓ ✓ - - - - - - - - - - ISO 8859/4 Latin 4 4N ✓ ✓ ✓ - - - - - - - - - - Roman-9 4U ✓ ✓ ✓ - - - - - - - - - - PS Math 5M ✓ ✓ ✓ - - - ✓ ✓ - - - - - ISO 8859/9 Latin 5 5N ✓ ✓ ✓ - - - - - ✓ - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Ventura International 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - Ventura US 14J ✓ ✓ ✓ - - - - - - - - - - Pi Font 15U ✓ ✓ ✓ - - - - - - - - - - PC852, Latin 2 17U ✓ ✓ ✓ - - - - - - - - - - Unicode 3.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - - - - - - - - - - - ✓ - EAN/UPC 8Y - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 Math-8 269 ✓ ✓ ✓ - - - ✓ ✓ - Roman-8 277 ✓ ✓ ✓ - - - - - ✓ Windows 3.1 Latin 2 293 ✓ ✓ ✓ - - - - - - Pc1004 298 ✓ ✓ ✓ - - - - - - ISO 8859-15 Latin 9 302 ✓ ✓ ✓ - - - - - ✓ PC-Turkish 308 ✓ ✓ ✓ - - - - - - Windows 3.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 PC-866 UKR 466 ✓ ✓ - - - - - - - Hebrew7 8 ✓ - - - - - ✓ - - ISO 8859/8 Hebrew 232 ✓ - - - - - ✓ - - Hebrew8 264 ✓ - - - - - ✓ - - PC-862, Hebrew 488 ✓ - - - - - ✓ - - Arabic8 278 - - - - - - - ✓ - HPWARA 310 - - - - - - - ✓ - PC-864, Arabic 342 - - - - - - - ✓ - Regulatory Information Standards and Approvals for European Mo
User's Guide Appendix German Blue Angel This printer meets the standards for the German Blue Angel. See the following website for the specifications required for the Blue Angel standard. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent the printer from printing. ❏ Leave the maintenance box installed; otherwise ink may leak during transporting. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord.
User's Guide Appendix 1. Turn off the printer by pressing the P button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Lower the printer onto the optional paper cassette unit. 5. Reconnect the power cord and any other cables, and then plug in the printer. 6. Turn on the printer by pressing the P button. 7.
User's Guide Appendix Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer, or press and hold it, select Printer properties, and then click the Optional Settings tab. ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, select Printer properties, and then click the Optional Settings tab.
User's Guide Appendix Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Telephone number Fax number Address 038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan 03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455, Taiwan 03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300, Taiwan 04-23011502 04-23011503 3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan 04-2338-0879 04-2338-6639 No.209, Xinxing Rd., Wuri Dist.
