User's Guide NPD5057-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Copyright Placing Originals on the Scanner Glass. . . . . . . . . . 30 Trademarks Managing Contacts About This Manual Registering Contacts. . . . . . . . . . . . . . . . . . . . . . . 32 Registering Grouped Contacts. . . . . . . . . . . . . . . . 32 Registration and Backup of Contacts Using a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Marks and Symbols. . . . . . . . . . . .
User's Guide Contents Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Basic Fax Sending Operations. . . . . . . . . . . . . . .67 Various Ways of Sending Faxes. . . . . . . . . . . . . . 69 Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Setting Receiving Mode. . . . . . . . . . . . . . . . . . . 70 Various Ways of Receiving Faxes. . . . . . . . . . . . .71 Saving Received Faxes. . . . . . . . . . . . . . . . . . . . 72 Using Other Faxing Features. . . . . .
User's Guide Contents The Printout Problem Could Not be Cleared. . . 113 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 113 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 113 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .114 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 114 Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 114 Characters Are Blurred. . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
User's Guide About This Manual ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. ❏ Some of the menu items on the LCD screen vary depending on the model and settings. Operating System References Windows In this manual, terms such as "Windows 8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF Edge guide Feeds originals straight into the printer. Slide to the edges of the originals. D ADF output tray Holds originals ejected from the ADF. A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
User's Guide Printer Basics B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. A Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer.
User's Guide Printer Basics A AC inlet Connects the power cord. B USB port Connects a USB cable. C LINE port Connects a phone line. D EXT. port Connects external phone devices. Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Enter the last dialed number or enter a pause when entering a fax number. D Stops the current operation. E - F l, u, r, d, OK Displays menus and messages.
User's Guide Printer Basics G H Returns to the previous screen. 0-9 Enters numbers, characters, and symbols. , I Opens the contacts list. J Starts printing, copying, scanning, and faxing in black and white. K Starts printing, copying, scanning, and faxing in color. Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Turns on when originals are placed in the ADF.
User's Guide Printer Basics Menu Settings and Explanations Layout With Border Copies with a border around the edges. Borderless Copies without a border around the edges. The image is enlarged a little to remove borders from the edges of the paper. 2-up Copies multiple page originals onto one sheet. When placing originals in the ADF, insert them into the feeder from the top or left edge. Load vertical originals as shown below, and select Portrait from Document Orientation.
User's Guide Printer Basics Menu Settings and Explanations Settings Format Select the format in which to save the scanned image. Scan Area Select the scan area. Auto Cropping: Crops the white space around the text or image when scanning. Max Area: Scans at the maximum scan area of the scanner glass or the ADF. Document Type Select the type of your original. Density Select the contrast of the scanned image. Document Orientation Select the orientation of your original.
User's Guide Printer Basics Menu Settings and Explanations Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. You can set to print this report automatically using the following menu. Setup > Fax Settings > Output Settings > Fax Log Auto Print Last Transmission Prints a report for the previous fax that was sent or received through polling.
User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Settings Common Settings A4/Letter Switching Enable this feature so that error messages are not displayed even when the paper size setting for the print job and the paper loaded in the paper source do not match. This feature is only available when the paper size is set to A4 or Letter. Error Notice Displays an error message when the paper size or type settings in Paper Setup and the print settings do not match.
User's Guide Printer Basics Menu Settings and Explanations Network Settings Network Status Displays or prints the network settings and connection status. Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details. Push Button Setup (WPS) PIN Code Setup (WPS) Wi-Fi Auto Connect Disable Wi-Fi You may be able to resolve network problems by disabling the Wi-Fi settings or making the Wi-Fi settings again. See the Network Guide for more details.
User's Guide Printer Basics Fax Settings Select Setup > Fax Settings from the home screen. Menu Settings and Explanations User Default Settings The settings made in this menu become your default settings for sending faxes. For details on the setting items, see the list of menus in Fax mode. Receive Settings Receive Mode Select the receive mode. DRD If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes (or select On).
User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
User's Guide Printer Basics Menu Description Menu Registers contacts and a contact group, or prints the contacts list.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 80 ✓ *1 – Epson Ultra Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.) 20*2 – ✓ Epson Premium Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.
User's Guide Loading Paper List of Paper Types To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver plain papers plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem.
User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions.
User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup. 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals at the same time with the ADF.
User's Guide Placing Originals 3. Place the originals face up in the ADF. c Important: ❏ Do not load originals above the line just under the d symbol inside the ADF edge guide. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals for the ADF” on page 29 Placing Originals on the Scanner Glass ! Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.
User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. Note: Remove the originals after scanning or copying.
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 60 entries in the contacts list and use it for faxing. Registering Contacts 1. Press the button in Fax mode. 2. Press the button, and then select Add Entry. 3. Select the entry number that you want to register. 4. Make the necessary settings for each items.
User's Guide Managing Contacts Registration and Backup of Contacts Using a Computer You can register and backup contacts on the printer using EpsonNet Config. See the EpsonNet Config help for details. Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window.
User's Guide Printing ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid. ❏ When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print.
User's Guide Printing ❏ Preset: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you set in the application. When printing with no margins, select a "borderless" paper size. ❏ Orientation: Select the orientation you set in the application. Note: When printing on envelopes, select landscape orientation 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 25 & “Loading Paper in the Rear Paper Feed” on page 26 & “List of Paper Types” on page 26 Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout.
User's Guide Printing 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Available Paper and Capacities” on page 25 & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Windows” on page 34 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper.
User's Guide Printing & “Printing Basics - Windows” on page 34 Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file.
User's Guide Printing Enlarged Printing and Making Posters (for Windows Only) You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that help you stick the sheets together. Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 92 & “Mac OS X Printer Driver” on page 94 Adding a Printing Preset If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting. Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage.
User's Guide Printing Note: This feature is not available with borderless printing. Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the color and position of the watermark. Printing a Header and Footer (for Windows Only) You can print information such as a user name and printing date as headers or footers. Click Watermark Features in the More Options tab, and then select Header/Footer.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1. Load paper in the printer. 2. Connect your device to the same wireless network that your printer is using. 3. Print from your device to your printer.
User's Guide Printing 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 92 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x to Mac OS X v10.9.x Click next to the progress meter. ❏ Mac OS X v10.6.x to v10.7.x Click Delete.
User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Press the u and d buttons to enter the number of copies. 5. Press the OK button. 6. Select Layout, and then select the appropriate layout. 7. Press the d button, and then make other settings as necessary. 8. Press the x button.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to the Cloud You can send scanned images to cloud services using Epson Connect. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information & “Scan Mode” on page 16 Scanning to a Computer c Important: Make sure you have installed the EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2.
User's Guide Scanning & “Scan Mode” on page 16 Scanning to a Computer (WSD) Note: ❏ Before using this feature, you need to setup your computer. See the Network Guide for more details. ❏ This function is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista. 1. Place the originals. 2. Enter Scan from the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Press the x button. The scanned image is saved.
User's Guide Scanning 3. Select Office Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the document source in which you placed your original. ❏ Size: Select the size of your original. ❏ Image Type: Select the type of image you want to scan. ❏ Resolution: Select the resolution of the image you want to scan. 5. Click Preview. The preview window opens.
User's Guide Scanning Note: When you select PDF as the Image Format setting, you can set a password to protect the file. Click Options, select the Security tab, and then make settings. Related Information & “Placing Originals” on page 29 & “EPSON Scan (Scanner Driver)” on page 95 Scanning in Professional Mode You can scan images while adjusting the quality and color. This mode is recommended for advanced users. 1. Place the originals. 2. Start EPSON Scan.
User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏ Image Type: Select the type of image you want to scan. ❏ Resolution: Select the resolution of the image you want to scan. ❏ Target Size: Select the output image size you want to scan to.
User's Guide Scanning 5. Click Preview. The preview window opens. Note: If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your first document page on top of the rest of the pages, and then load the entire original into the ADF. 6. Check the preview, and adjust the image as necessary. Note: You can make various image adjustments such as improving the color, sharpness, and contrast. 7. Click Scan. 8.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems.
User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information & “Making Settings for a PBX Phone System” on page 67 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details.
User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the documentation provided with the phone device for more details. ❏ Set the number of Rings to Answer before receiving faxes to a larger number than for the answering machine. 1. Remove the cap from the EXT. port on the back of the printer.
User's Guide Faxing c Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Pick up the handset of the connected phone device and confirm that a message asking you to select whether to send or receive a fax is displayed on the LCD screen.
User's Guide Faxing Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD. ❏ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature. 7.
User's Guide Faxing Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1. Enter Setup from the home screen. 2. Select Fax Settings > Basic Settings > Line Type. 3. Select PBX. 4. Select Use as the access code. 5. On the Access Code screen, enter the external access code used for your phone system, and then press the OK button.
User's Guide Faxing Note: ❏ You can send the same monochrome fax to up to 30 recipients. A color fax can only be sent to one recipient at a time. ❏ To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing . ❏ If you set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number. ❏ If you press the displayed.
User's Guide Faxing Various Ways of Sending Faxes Sending Faxes at a Specified Time (Send Fax Later) You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is specified. 1. Place the originals. 2. Enter Fax from the home screen. 3. Specify the recipient. 4. Press the OK button, and then select Send Fax Later. 5. Select On, and then press the OK button. 6. Enter the time to send the fax, and then press the OK button. 7.
User's Guide Faxing Receiving Faxes Setting Receiving Mode You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below. 1. Enter Setup from the home screen. 2. Select Fax Settings > Receive Settings > Receive Mode. 3. Select how to receive. ❏ Auto: Recommended for heavy fax users.
User's Guide Faxing Various Ways of Receiving Faxes Receiving Faxes Manually When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes. 1. When the telephone rings, pick up the handset. 2. When you hear a fax tone, select Receive on the printer's control panel. Note: When you enable the Remote Receive feature, you can only start receiving the fax by operating the telephone. 3. Press the x button, and then hang up the handset.
User's Guide Faxing Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine for fax polling by dialing the fax number. You can receive a specific document from a fax information service by following the audio guidance of the service. Note: When you follow the audio guidance, dial the fax number using the connected telephone. 1. Enter Fax from the home screen. 2. Press the OK button, and then enable Polling Receive. 3. Enter the fax number. 4.
User's Guide Faxing Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Enter Fax from the home screen. 2. Press the OK button, and then select Fax Report. 3. Select the report to print, and then follow the on-screen instruction. Note: You can change the report format. From the home screen, select Setup > Fax Settings > Output Settings, and then change the Attach Image to Report or Report Format settings.
User's Guide Faxing 2. Press the OK button, and then select Reprint Faxes. 3. Press the x button. Note: After reprinting your documents, press the y button to stop printing.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen. 2. Select Ink Levels. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
User's Guide Replacing Ink Cartridges Product Icon Black Cyan Magenta Yellow WF-2630 Pen and Crossword 16 16 16 16 16XL* 16XL* 16XL* 16XL* - 193 193 193 193 WF-2631 198* * "XL" and "198" indicate large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ For information on Epson's ink cartridge yields, visit the following website. http://www.epson.
User's Guide Replacing Ink Cartridges ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
User's Guide Replacing Ink Cartridges Check which ink cartridge needs to be replaced, press the OK button, and then press the u button. ❏ When replacing ink cartridges before they are expended From the home screen, select Setup > Maintenance > Ink Cartridge(s) Replacement, and then press the x button. 2. Gently shake the new ink cartridge four or five times and then remove it from its package. 3. Remove only the yellow tape.
User's Guide Replacing Ink Cartridges c Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 4. Open the scanner unit with the document cover closed. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.
User's Guide Replacing Ink Cartridges 6. Insert the new ink cartridge, and then press it down firmly. 7. Close the scanner unit. 8. Press the x button. Ink charging starts. c Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. Note: Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5. Select Grayscale. 6.
User's Guide Replacing Ink Cartridges Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Printing Basics - Windows” on page 34 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job. ❏ Mac OS X v10.8.x to Mac OS X v10.9.x Click next to the progress meter. ❏ Mac OS X v10.6.x to v10.7.x Click Delete.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Improving Print and Scan Quality Improving Print and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Select Clean the print head. 7. When cleaning is finished, select Print Nozzle Check Pattern to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3.
User's Guide Improving Print and Scan Quality 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Follow the on-screen instructions to print the alignment pattern. 5. Follow the on-screen instructions to align the print head. Find and enter the number for the most solid pattern in each group. Note: ❏ The test pattern may vary by model. ❏ If print quality is not improved, align the print head from a computer. Aligning the Print Head - Windows 1.
User's Guide Improving Print and Scan Quality Cleaning the Paper Path When the printouts are smeared or scuffed or paper does not feed correctly, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load a sheet of paper for cleaning the printer. ❏ If the printouts are smeared or scuffed, load A4-size plain paper.
User's Guide Improving Print and Scan Quality 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover. 4. Clean the part that is shown in the illustration.
User's Guide Improving Print and Scan Quality Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality. Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass.
User's Guide Applications and Network Service Information Applications and Network Service Information Epson Connect Service Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. You can also send scanned images to the Cloud service. The following features are available for your printer. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ Remote Print Driver ✓ ✓ See the Epson Connect portal website for details. https://www.epsonconnect.
User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 50 Running Web Config on Windows 1.
User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application. Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties. Note: Operations differ depending on the application.
User's Guide Applications and Network Service Information ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, and then select Printer properties. Click the Optional Settings tab. ❏ Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer, and then select Properties. Click the Optional Settings tab.
User's Guide Applications and Network Service Information Making Operation Settings for the Mac OS X Printer Driver You can make various settings such as skipping blank pages and enabling/disabling high speed printing. 1. menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). 2. Make the appropriate settings, and then click OK.
User's Guide Applications and Network Service Information Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching. Select Go > Applications > Epson Software > EPSON Scan. Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
User's Guide Applications and Network Service Information Note: ❏ Windows Server operating systems are not supported. ❏ Make sure you have installed the printer driver before installing FAX Utility. Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.
User's Guide Applications and Network Service Information Presto! PageManager Presto! PageManager is an application that allows you to scan, manage, and share your photos or documents. Note: ❏ The Presto! PageManager software CD may be supplied with your printer. ❏ The Presto! PageManager software CD may not be supplied in some countries. ❏ Windows Server operating systems are not supported. Starting on Windows ❏ Windows 8.
User's Guide Applications and Network Service Information ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Starting on Mac OS X Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Uninstalling Applications Note: Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
User's Guide Applications and Network Service Information Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Applications and Network Service Information Related Information & “Uninstalling Applications” on page 99 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware. 1. Make sure that the printer and the computer are connected, and the computer is connected to the internet. 2.
User's Guide Solving Problems Solving Problems Checking the Printer Status You can check error messages and the approximate ink levels on the LCD screen or the computer. Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error 0xXX Remove any paper or protective material in the printer. If the error message is still displayed, contact your dealer.
User's Guide Solving Problems Error Messages Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer.
User's Guide Solving Problems 2. Remove the jammed paper. c Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.
User's Guide Solving Problems Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper 3. Open the ADF.
User's Guide Solving Problems 4. Remove the jammed paper 5. Raise the ADF input tray, and then remove the jammed paper. 6. Close the ADF cover. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems ❏ Make sure the paper size and paper type settings of the paper source are correct. Related Information & “Environmental Specifications” on page 127 & “Available Paper and Capacities” on page 25 & “Paper Handling Precautions” on page 24 & “Loading Paper in the Rear Paper Feed” on page 26 & “Cleaning the Paper Path” on page 88 Original Does Not Feed in the ADF ❏ Use originals supported by the ADF.
User's Guide Solving Problems Printer Does Not Print Check the following if the printer does not operate or prints nothing. ❏ Connect the interface cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet.
User's Guide Solving Problems ❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper loaded in the printer. ❏ Print using a high quality setting on the control panel or in the printer driver. ❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
User's Guide Solving Problems Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image. ❏ Load and eject paper without printing to clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Clean the roller in the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
User's Guide Solving Problems Related Information & “Loading Paper in the Rear Paper Feed” on page 26 & “Placing Originals” on page 29 & “Cleaning the Scanner Glass” on page 90 & “Printable Area” on page 123 Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏ Clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Load paper in the correct direction.
User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 99 & “Installing Applications” on page 100 Printing Is Too Slow ❏ When printing continuously for approximately more than 10 minutes, printing slows down to prevent the printer mechanism from overheating and being damaged.
User's Guide Solving Problems ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using. ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan.
User's Guide Solving Problems ❏ Remove dust from the original. ❏ Make the appropriate document type settings on the control panel. ❏ Scan at a higher resolution. ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 90 & “Cleaning the ADF” on page 88 & “Scan Mode” on page 16 Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement.
User's Guide Solving Problems Scanning Area or Direction Is Not Correct ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass and the document cover.
User's Guide Solving Problems Scanning Is Too Slow Lower the resolution. Related Information & “Scan Mode” on page 16 Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in MultiTIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in MultiTIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk.
User's Guide Solving Problems ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or Hardware.
User's Guide Solving Problems ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If to enter the pause. A it takes more than 50 seconds, add pauses after the fax number to send the fax. Press hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
User's Guide Solving Problems & “Replacing Ink Cartridges” on page 75 Sent Fax Quality Is Poor ❏ Clean the scanner glass and the document cover. ❏ Clean the roller in the ADF. ❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select Photo. ❏ Change the Density setting on the control panel. ❏ Enable the ECM setting on the control panel.
User's Guide Solving Problems Related Information & “Checking the Printer Status” on page 102 & “Removing Jammed Paper” on page 103 & “Replacing Ink Cartridges” on page 75 Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly.
User's Guide Solving Problems ❏ Mac OS X printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. The ADF Does Not Work There may be dust in the hole at the front-left of the scanner glass. Clean out any dust. The Date and Time Are Incorrect Set the date and the time correctly on the control panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) A 3.0 mm (0.12 in.) B 40.0 mm (1.57 in.) C 32.0 mm (1.26 in.) A 43.0 mm (1.69 in.) B 35.
User's Guide Appendix Envelopes A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200 × 14040 pixels (1200 dpi) Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.
User's Guide Appendix Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome ❏ Standard: 8 pel/mm × 3.85 line/mm (203 pel/in. × 98 line/in.) ❏ Fine: 8 pel/mm × 7.7 line/mm (203 pel/in. × 196 line/in.) ❏ Photo: 8 pel/mm × 7.7 line/mm (203 pel/in. × 196 line/in.) Color ❏ Fine: 200 × 200 dpi ❏ Photo: 200 × 200 dpi Page Memory Up to 100 pages (when received ITU-T No.
User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 392 mm (15.4 in.) ❏ Depth: 377 mm (14.8 in.) ❏ Height: 221 mm (8.7 in.) Printing ❏ Width: 392 mm (15.4 in.) ❏ Depth: 540 mm (21.3 in.) ❏ Height: 291 mm (11.5 in.) Weight* * Approx. 5.8 kg (12.8 lb) Without the ink cartridges and the power cord. Electrical Specifications Rated Power Supply Voltage 100 to 240 V Rated Frequency Range 50 to 60 Hz Rated Current 0.5 to 0.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature - 30 to 40 °C (- 22 to 104 °F)* Freezing Temperature -16 °C (3.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2.
User's Guide Appendix 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance.
User's Guide Appendix Repair service center: Telephone number Fax number Address 02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan 02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan 02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County 235, Taiwan 039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County 265, Taiwan 038-312966 038-312977 No.
User's Guide Appendix We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.
