PS-500 User’s Guide
Introduction Thank you for purchasing the PS-500. To use the device, make sure you read the User’s Guide and he Quick Start guide. Trademarks EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Pulsense is a trademark of Seiko Epson Corporation. Microsoft and Windows are registered trademarks of the Microsoft Corporation in the United States of America and other countries. ® The Bluetooth word mark and logos are the registered trademarks owned by Bluetooth SIG, Inc.
Use the PS Uploader application on your PC to upload data (Windows only). Viewing data Log onto PULSENSE View for iOS or Android on your smart device. Log onto the PULSENSE View web application. Note: To charge the PS-500, a USB port is required. You can use the USB port on a PC or the optional AC adapter. Use only the specified AC adapter (SFAC04).
Contents Introduction 2 Description in the User’s Manual .................................................................................. 2 Trademarks................................................................................................................... 2 Caution: ........................................................................................................................ 2 System Requirement .........................................................................................
Wake-up Alarm ........................................................................................................... 37 Fitting adjustment ....................................................................................................... 38 Maintenance 40 Looking after your device ........................................................................................... 41 About the wristband ..........................................................................................
Using this device safely Make sure you read the documentation (Quick Start guide and User’sGuide) first before using this product safely. The product may malfunction or an accident may occur if it is handled incorrectly. - Keep the documentation handy to help you resolve any problems. - When taking this product out of the country of purchase, check the laws and regulations in the destination country before you travel.
Notes on using the product and components Warning Exercise according to your physical capabilities. Stop exercising and consult your doctor if you feel unwell during exercise. This product is not intended for use to diagnose, prevent, or treat disease or other conditions, and is not a medical device. If you have any concerns, consult your doctor before using this product. Do not keep your eyes on the device while exercising. Pay attention to your surroundings while using the device.
Caution Do not wear this product in a bath or sauna. The steam and soap may compromise the waterproof feature and cause the product to fail. Note: Please note that even if not in use, the PS-500 should be charged at least once within a 6 month period. Failing to do so might affect the performance of the rechargeable battery.
Using this device safely • 9
Set up and basic operation Follow these instructions to use your device: “Things You Can Do with the Product” on page 11 “What’s in the box” on page 11 “Operating buttons and functions” on page 12 “Getting Started” on page 14 “Initial Configuration” on page 17 Set up and basic operation • 10
What’s in the box PS-500 Cradle Quick Start Guide Options You can purchase the following optional accessories.
Operating buttons and functions Battery icon, Bluetooth icon, Vibration icon Contact point A button B button LEDs [A] button Start / Stop heart rate measurement. [B] button Check recorded data. Hold down [B] to return to the previous screen. Contact point Contact point for charging. LEDs（Blue & Orange） The LEDs on the PS-500 light up or flash to indicate the current heart rate zone. If you set your target in PULSENSE View, you can check your progress when the zone is displayed on the screen.
Icons Battery icon Battery icon Remaining time 20to 36 hours 12to 20 hours 3to 12 hours 0 to 3 hours ! Important Remaining time may vary depending on usage. Bluetooth® icon ® This product communicates with your smart device via Bluetooth Smart technology. While the product is ® connected to the smart device, the Bluetooth icon will be displayed as shown below.
Getting started Recording your data ! Important To record your data it is necessary to register your device with the PULSENSE View web (using the PS Uploader application) or smart device application. Data Calculated Heart rate Reads and records your heart rate from the changes in light reflected through the blood vessels in your wrist. Calories Calculates burned calories based on body motion and heart rate information.
2 Charging the product. 2-1 Using a PC Insert the cradle's USB cable into a free USB port on your PC. If you are connecting the cradle via a USB hub it may not charge. Connect the cradle’s USB port directly to the USB port of the PC instead. Note: Some PC USB ports may not support the charging function. 2-2 Using an AC adapter Connect the cradle to the optional AC adapter, then insert the AC adapter into a power outlet.
Failing to do so might affect the performance of the rechargeable battery. - The battery is not replaceable. Wearing the PS-500 When wearing the product, make sure it does not touch the ulna bone on your wrist. Note: The Pulsense band needs to be worn snugly around the wrist to collect more accurate heart rate data. This may cause a slight impression on the wrist. Adjust the band for the comfort and performance you choose.
Initial configuration Smart device user 1. Search your smart device's app store for Epson PULSENSE View (free), and then install it. ® Check that "Internet communication" and "Bluetooth " are enabled in your smart device. Check the operating instructions for your smart device for the configuration method. 2. Start Epson PULSENSE View. Make sure that the product is within three feet (one meter) from the smart device and the battery is fully charged. Note: ® Turn on Bluetooth on your smart device.
3. Set up your PULSENSE View account by following the on-screen instructions. Once you have created your account and completed your profile, follow the on-screen instructions to pair your PS-500 with your smart device. You see “Complete” on your PS-500 when pairing is successful.
PC User 1 Download “PS Uploader” from epson.com/support/ps500 (U.S.) or epson.ca/support/ps500 (Canada). 2 3 Run the installation from the downloaded file. After installing, “PS Uploader” will open automatically. You can see “PS Uploader” icon in the system tray. “PS Uploader” icon 4 Insert the cradle's USB cable into the USB port of your PC. 5 Go to the “create account screen” and follow the on-screen instructions. You need to set up a PULSENSE View account and follow the on-screen instructions.
Using your PS-500 This product measures heart rate and activity 24 hours a day, tracking your steps, distance, calories, sleep quality, and heart rate across five zones helping you to make better lifestyle choices.
Heart rate measurement 1 While wearing the product press the [A] button. Heart rate detection starts and a progress bar is displayed. - If the PS-500 cannot detect the heart rate within one minute, the device will vibrate and an error message will be displayed. If the device does not detect your heart rate within three minutes, the product will vibrate longer and an error message will be displayed. The PS-500 will then stop the heart detection.
If the heart rate can’t be detected The following vibration (if enabled) and messages are shown when your heart rate can’t be detected. Message Description Solution The device is not being worn correctly. Wear the product snugly around your wrist. Tighten the wrist band if your pulse is not measured correctly. The device is not being worn correctly or your skin temperature is too low. Wear the product closely around your wrist.
Heart rate zones You can check your heart rate zone using the product’s LEDs. Settings can be adjusted via PULSENSE View to determine when the LEDs illuminate. LED % of max. heart rate Heart rate zone 0 – 40% Below 40 – 70% Fat Burning 70 – 80% Aerobic 80 – 90% Anaerobic 90 -100% Maximum Note: - Your initial heart rate zones are calculated by your profile data. - When wearing the PS-500 overnight, the heart rate zones will be adjusted according to your resting heart rate. % of max.
■■■■□ 70～79% ■■■■■ 80～89% ■■■■■ Above 90% ↑ ↑ ↑ - ↑ ↑ ↑ - Blinking (Faster) Note: You can check your real time heart rate (updated every four seconds) in the PULSENSE View app. Swipe the tab located in the middle at the top of the screen to the bottom in order to display the real-time meter.
Stopping and starting heart rate measurement Manual. 1 To stop measuring your heart rate, press the [A] button. 2 Confirm by pressing the [A] button again. Note: If the [A] button was pressed accidentally, it will return to the time screen after 10 seconds. You can also hold the [B] button to return to the previous screen. Automatic. If you remove the PS-500 and no movement is detected, the device will automatically enter sleep mode.
Display screen in the heart rate measurement mode While in heart rate measurement mode, you can check your real-time heart rate data and statistics on the screen. Press the [B] button to scroll through the screens. Time in fat burning zone. Calories burned.
Display screen (without measuring heart rate) When heart rate measurement is disabled, you can check the following measurements on the screens below. Press the [B] button to change the display.
Backlight Tap the screen of the PS-500 once to turn the backlight on.
Menu navigation Tap the screen of the PS-500 twice to enter the menu. Navigating the menus Once you are in the menu, press the [B] button to navigate between the sub-menus. Press the [A] button to enter a sub-menu. If you want to return to the time screen, hold the [B] button.
Zone Menu ® Bluetooth Menu Systems Menu Back to “Zone Menu” page on 31 page on 32 LED page on 34 Vibrate page on 34 Version Power OFF Back to “LED” page on 35 page on 34 • 30
Checking your heart rate range in the fat burning zone You can check which heart rate range you have to be in to enter the fat burning zone in the Zone menu. Press the [A] button once in the [Zone] screen. Go back to the previous screen.
Bluetooth® settings Pairing ® Enter the Bluetooth menu to pair with PULSENSE View or PS Uploader. Note: Make sure that the product is within three feet (one meter) from the smart device. Your smart device needs to be connected to the Internet to complete pairing. Un-pairing You can remove pairing information from the PS-500 and your smart device by following these steps: 1 Delete pairing information from PS-500 ® Enter the Bluetooth menu by tapping the product once and press the [A] button.
Pairing issues When using the product for the first time, check the following: 1. Attach the PS-500 to the cradle to wake the PS-500 from battery protection mode. ® 2. Enable Bluetooth communication on your smart device. 3. Check smart device compatibility: epson.com/PSdevices 4. Ensure your smart device is connected to the Internet. ® 5. Remove any other product from the area that could interfere with the Bluetooth communication.
LED settings Press the [B] button and select from, ［FLASH］, ［ON］, ［OFF］ and press the［A］ button to confirm your selection. For more information about the LED patterns, see “Heart rate zones” page on23. Vibration settings Press the [B] button to select ［ON］ or ［OFF］, then press the ［A］ button to set your selection. Power Off Turn off PS-500. Back to the previous screen. （Hold down [B] ） To turn the PS-500 on again. ・ Press the ［A］ or ［B］ button. ・ Attach the product to the charging cradle.
Firmware Language setting The following languages are supported: Japanese, English, French, German, and Traditional Chinese. Go to “Settings” > “Regional Settings” in PULSENSE View to select your language. Press the [A] or [B] button to select the settings for your device.
Other functions “Notification Settings” on page 37 “Wake-up Alarm” on page 37 “ Fitting adjustment” on page 38 Other functions • 36
Notification settings The PS-500 can alert you of e-mails, calls, or schedule notifications received on your smart device. The notification settings must be set in PULSENSE View. See Help section in the PULSENSE View app for details. Note: ® The PS-500 must be connected via Bluetooth to your smart device. Some additional settings might be required in the Notifications Settings of your smart device. See your smart device manual for details. Some Android devices may not support this function.
Fitting adjustment The PS-500 has a tool to correctly adjust the strap for optimal heart rate reading. Make sure heart rate sensing is turned off. 1 Wear the product loose, remember the wrist band hole number, then hold the [B] button for about five seconds. 2 Position your wrist, so that the black ball is in the center of the target. 3 The heart rate measurement starts automatically and the screen below is shown. Note: Try to keep your arm as still as possible.
4 Once the first bar is recorded and “Next” is displayed, tighten the wrist band by one setting and repeat steps 2 and 3. Next 5 Once the measurements are complete, adjust the wrist band to the highest setting for best results.
Maintenance “Looking after your device”on page 41 “Replacing the Battery” on page 41 “Updating the Firmware” on page 41 Maintenance • 40
Looking after your device Clean the PS-500 regularly. Wipe your product with a damp cloth, remove the moisture with a towel, then let it air dry. ! Important:Avoid water, sweat or dirt build up between your skin and the product as it could lead to skin irritations. About the wristband The wristband is made of silicon which could lose its elasticity and color over time. Replacing the battery You cannot replace the built-in, rechargeable battery .
Appendix “Product Specification” on page 43 Appendix • 42
Product specification Device specifications Contents Model Specification PS-500 1.77 in x 1.38 in x 0.55 in （excluding sensor unit） Size (LxWxH) 45 mm x 35 mm x 14 mm （excluding sensor unit） Weight Approx. 1.55 oz/44 g Wrist Size 5.51 in-7.48 in/140-190 mm Battery Rechargeable Lithium Ion 75mAh Battery Life (Heart rate ON) Approx. 36 hours (depending on usage) Recharge Time Approx. 3.
Troubleshooting This section explains how to solve problems that occur during use. “Caution” on page 45 “Problem Solving” on page 46 “Resetting the System” on page 47 “Contacting us” on page Error! Bookmark not defined.
Caution - To avoid the possibility of skin irritation or discomfort from wearing the PS-500, you must keep the skin under the band clean and dry at all times. Do not allow water, sweat, dead skin, or dirt to build up under the band. It is important to keep the band clean and dry at all times by wiping the band with a damp cloth, removing the moisture with a towel, and letting it air dry.
Problem solving Check each item. Problem Nothing is on the display. Solution Before charging the PS-500, it is in battery protection mode. Connect the product to the cradle and connect the cradle to a USB port or AC adapter to charge the product and wake your product from battery protection mode. “Getting Started” on page 14 The product is not responding. Check the battery level and charge the product if necessary. The product does not charge when it is put in the cradle. Charging stops frequently.
System reset If device operations become unstable, perform a system reset by connecting the product to the cradle. Charging resets the system, and returns the product to normal operation. If this suggestion does not solve your problem, check “Problem Solving” on page 46.
Where to get help Internet support Visit epson.com/support/ps500 (U.S.) or epson.ca/support/ps500 (Canada) for solutions to common problems. You can get tips, usage information, and FAQs, download utilities, view the User’s Guide, or e-mail Epson. Telephone support services Call (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice.
CPD-42362 SEC PN: 412830900 Troubleshooting • 49
