User's Guide NPD5927-02 EN
User's Guide Contents Contents Changing the Connection Method to a Computer. . 32 Restoring the Network Settings from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 6 Using the Manual to Search for Information. . . . . . . 6 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 8 Descriptions Used in this Manual. . . . . . . . . . . . . . . 8 Operating System References. . . . . . .
User's Guide Contents Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 65 Menu Options for the Printer Driver. . . . . . . . . . 65 Making Operation Settings for the Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 67 Printing from Smart Devices. . . . . . . . . . . . . . . . . 68 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 68 Using Epson Print Enabler. . . . . . . . . . . . . . . . . 69 Canceling the Ongoing Job. . . . . . . . . . . . . . . . . .
User's Guide Contents Paper Jam Error Is Not Cleared. . . . . . . . . . . . . 109 Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 109 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 110 Several Sheets of Paper are Fed at a Time. . . . . . 110 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 110 Power and Control Panel Problems. . . . . . . . . . . . 110 Power Does Not Turn On. . . . . . . . . . . . . . .
User's Guide Contents Regulatory Information. . . . . . . . . . . . . . . . . . . . 138 Standards and Approvals. . . . . . . . . . . . . . . . . 138 Restrictions on Copying. . . . . . . . . . . . . . . . . . 138 Transporting and Storing the Printer. . . . . . . . . . . 139 Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, and so on.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
User's Guide Printer Basics Printer Basics Part Names and Functions A Rear paper feed Loads paper. B Paper support Supports loaded paper. C Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals.
User's Guide Printer Basics A Front cover Open when removing jammed paper inside the printer. B Ink reservoir tank (Ink tank) Supplies ink to the print head. C Ink tank unit Contains the ink tanks. D Ink tank cover Open to refill the ink tank. E Print head Ink is ejected from the print head nozzles underneath. A AC inlet Connects the power cord. B USB port Connects a USB cable to connect with a computer.
User's Guide Printer Basics Control Panel Buttons and Functions A Turns the printer on or off. Unplug the power cord after checking that the power light is off. B When a network error occurs, pressing this button cancels the error. Hold this button down for more than five seconds to perform Wi-Fi auto setup using the WPS push button. C Prints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network.
User's Guide Printer Basics Restore Default Network Settings + button to restore the default network Turn the printer on while holding down the settings. When the network settings are restored, the printer turns on and the network status lights flash alternately. Print Nozzle Check Pattern + Turn the printer on while holding down the y button to print the nozzle check pattern. Lights and Printer Status Lights on the control panel indicates the status of the printer.
User's Guide Printer Basics Light Status Solutions A paper jam has occurred. Remove the paper and press the button. or If the paper jam error continues after removing the paper and turning the power off and on again, paper may remain inside the printer. Load A4 size paper in the rear paper feed, and then press the or button to remove the paper inside. Load paper in the portrait direction. If the error cannot be cleared, contact Epson support. ❏ The printer was not turned off correctly.
User's Guide Printer Basics Light Status Solutions A printer error has occurred. Open the front cover and remove any paper inside the printer. Turn the power off and on again. If the error continues to occur after turning the power off and on again, contact Epson support. *1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method. ❏ The wireless router is compatible with WPS (Wi-Fi Protected Setup). ❏ The current Wi-Fi connection was established by pressing a button on the wireless router.
User's Guide Network Settings & “Printing a Network Connection Report” on page 25 & “When You Cannot Make Network Settings” on page 115 Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an wireless router by using a PIN code that is printed on the network status sheet. You can use this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless router. 1. Load papers. 2.
User's Guide Network Settings Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to devices without a wireless router. The printer acts as a wireless router. 1. While holding down the alternately. button, press the button until the light and the light flash Wait until the process ends. When a connection is established, the light turns on.
User's Guide Network Settings Note: When you connect from a smart device using Wi-Fi Direct connection (for Android) When you are using an Android device and connect to the printer using Wi-Fi Direct, the simultaneously on the printer. Press the Press the light and light flash button to allow the connection request. button if you want to reject the connection request. See Tips on the following website for more details. http://epson.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on. ❏ Confirm that your computer or device is connected correctly to the wireless router.
User's Guide Network Settings E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) * WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. E-6 Solutions: ❏ Check if MAC address filtering is disabled.
User's Guide Network Settings E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website.
User's Guide Network Settings Related Information & “Printing a Network Status Sheet” on page 31 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices.
User's Guide Network Settings Related Information & “Printing a Network Status Sheet” on page 31 & “Connecting to a Computer” on page 20 Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. The Wi-Fi environment needs to be improved.
User's Guide Network Settings Related Information & “Changing the Connection Method to a Computer” on page 32 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method. ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.
User's Guide Network Settings 2. While holding down the alternately. button, press the Restoration is complete when the button until the light and the 33 light are off.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer *1 Borderless Printing *2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) Plain paper Letter, A4, B5, 16K (195×270 mm ), A5, A6, B6 Up to the line indicated by the triangle symbol on the edge guide.*2 - Legal, 8.5×13 in., Indian-Legal 1 - User Defined (mm) 1 - Copy paper *1 54×86 to 215.
User's Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏ Make sure you are using long-grain paper.
User's Guide Preparing the Printer 3. Load paper at the center of the paper support with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer Related Information & “Available Paper and Capacities” on page 34 & “Loading Paper in the Rear Paper Feed” on page 36 Loading Long Papers When loading paper longer than legal size, store the paper support, and then flatten the leading edge of the paper. Related Information & “Available Paper and Capacities” on page 34 & “Loading Paper in the Rear Paper Feed” on page 36 List of Paper Type To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning.
User's Guide Preparing the Printer Note: Enable the Thumbnail check box at the top of the preview window. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
User's Guide Preparing the Printer Saving Power - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer Settings. 4. Do one of the following. ❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply.
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available for borderless printing. ❏ Flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing & “Main Tab” on page 59 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Note: This feature is not available for borderless printing.
User's Guide Printing Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 43 & “Main Tab” on page 59 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
User's Guide Printing Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 43 & “More Options Tab” on page 60 Printing a Watermark You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark. Note: This feature is not available with borderless printing. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings to change details such as the size, density, or position of the watermark.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing Related Information & “Printing Basics” on page 43 & “More Options Tab” on page 60 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, or Envelope ❏ Quality: Standard The print quality may be changed when printing. The print speed may become slower and print density may become higher.
User's Guide Printing Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.
User's Guide Printing More Options Tab Printing Presets Add/Remove Presets Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print.
User's Guide Printing Monitoring Preferences Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information Displays the number of sheets of paper fed into the printer. Language Changes the language used on the printer driver window.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 61 & “Menu Options for Layout” on page 66 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 66 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement. Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer.
User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original. 1. Load A4-size paper in the printer. 2. Place the originals. 3. Press the or button.
User's Guide Scanning Scanning Scanning from the Control Panel You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable. c Important: Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Press the button and the button simultaneously. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager.
User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ❏ The Document Source setting is fixed as Scanner Glass.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Refilling Ink Refilling Ink Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer. Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles.
User's Guide Refilling Ink For Australia and New Zealand BK: Black C: Cyan M: Magenta Y: Yellow 522 522 522 522 BK: Black C: Cyan M: Magenta Y: Yellow 004 004 004 004 For China For Asian countries except for China BK: Black C: Cyan M: Magenta Y: Yellow 003 003 003 003 Related Information & “Technical Support Web Site” on page 142 Ink Bottle Handling Precautions Storing precautions for ink ❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
User's Guide Refilling Ink Ink consumption ❏ To maintain optimum print head performance, some ink is consumed from all ink tanks during maintenance operations such as print head cleaning. Ink may also be consumed when you turn the printer on. ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black.
User's Guide Refilling Ink 3. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 4. Position the top of the ink bottle along the slot in front of the filling port, and then stand the bottle slowly to insert it into the filling port.
User's Guide Refilling Ink 5. Insert the top of the ink bottle securely into the filling port of the tank to refill the tank with ink. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line. c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 6.
User's Guide Refilling Ink Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 7. Close the ink tank cover firmly. Note: If you continue to use the printer after resetting the ink level without refilling the ink tank to the upper line, printing may be performed without ink and this may damage the printer. Before you start printing, make sure you visually check the ink levels in all of the ink tanks.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the front cover or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 4. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary. 5. Hold the y button down for five seconds until the power light starts flashing. Print head cleaning starts.
User's Guide Maintaining the Printer 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 36 Running Power Cleaning The Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you may need to use this feature to improve the print quality. ❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.
User's Guide Maintaining the Printer Related Information & “Accessing the Printer Driver” on page 43 Running Power Cleaning - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Power Cleaning. 4. Follow the on-screen instructions. Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Rear Paper Feed” on page 36 Cleaning the Paper Path When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. Cleaning the Paper Path for Ink Smears 1. Make sure there is no dust or stains on the scanner glass and the document cover. 2. Load A4-size plain paper in the printer. 3.
User's Guide Maintaining the Printer 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer and Option Information.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer. ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. ❏ Windows 8.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature. Turn off fast user switching. Select Go > Applications > Epson Software > Epson Scan 2.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Related Information & “Installing the Latest Applications” on page 100 Application for Printing Web Pages (E-Web Print)(for Windows Only) E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar. Note: ❏ Windows Server operating systems are not supported.
User's Guide Network Service and Software Information Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first. 1.
User's Guide Network Service and Software Information Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs.
User's Guide Network Service and Software Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Solving Problems Solving Problems Checking the Printer Status Lights and Printer Status Lights on the control panel indicates the status of the printer. Normal Status : On Light Status The printer is connected to a wireless (Wi-Fi) network. The printer is connected to a network in Wi-Fi Direct (Simple AP) mode. Error Status When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
User's Guide Solving Problems Light Status Solutions A paper jam has occurred. Remove the paper and press the button. or If the paper jam error continues after removing the paper and turning the power off and on again, paper may remain inside the printer. Load A4 size paper in the rear paper feed, and then press the or button to remove the paper inside. Load paper in the portrait direction. If the error cannot be cleared, contact Epson support. ❏ The printer was not turned off correctly.
User's Guide Solving Problems Light Status Solutions A printer error has occurred. Open the front cover and remove any paper inside the printer. Turn the power off and on again. If the error continues to occur after turning the power off and on again, contact Epson support. *1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit.
User's Guide Solving Problems Checking the Software Status You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information & “Software Update Tools (EPSON Software Updater)” on page 99 & “Installing the Latest Applications” on page 100 Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.
User's Guide Solving Problems 1. Open the front cover. 2. Remove the jammed paper. c Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the front cover. Paper Jam Error Is Not Cleared If the paper jam error continues after removing the paper and turning the power off and on again, paper may remain inside the printer. Load A4 size paper in the rear paper feed, and then press the remove the paper inside. Load paper in the portrait direction. or button to If the error cannot be cleared, contact Epson support.
User's Guide Solving Problems & “Loading Paper in the Rear Paper Feed” on page 36 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Rear Paper Feed” on page 36 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings. ❏ Disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Disable the Power Off Timer setting.
User's Guide Solving Problems ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again. ❏ Print the network connection report. See the related information link below for details.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. ❏ Press the button to print the network connection report.
User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer. ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 118 & “Checking the SSID for the Computer” on page 119 When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection If the maximum number of devices have already been connected, you cannot connect any more devices. See the following and try to re-connect. Check how many devices are connected Check how many devices are connected to the printer.
User's Guide Solving Problems ❏ Product status screen for Web Config Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to open Web Config. Tap Product Status > Wi-Fi Direct and check the Wi-Fi Direct status. Disconnect unnecessary devices If the maximum number of devices have already been connected to the printer, disconnect the unnecessary devices and try to connect the new device.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Printout Problems Printout is Scuffed or Color is Missing ❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide Solving Problems ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head from a computer. ❏ When printing on plain paper, print using a higher quality setting. Related Information & “List of Paper Type” on page 39 & “Aligning the Print Head” on page 90 Blurry Prints, Vertical Banding, or Misalignment Align the print head.
User's Guide Solving Problems ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. ❏ Align the print head. Checking the paper ❏ Use paper supported by this printer. ❏ Do not print on paper that is damp, damaged, or too old. ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Do not stack the paper immediately after printing. ❏ Dry the printouts completely before filing or displaying them.
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
User's Guide Solving Problems Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting. ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings. ❏ Mac OS Change the Expansion setting from the print dialog's Print Settings menu.
User's Guide Solving Problems ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass.
User's Guide Solving Problems & “Installing the Latest Applications” on page 100 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Check whether or not the printer is recognized when using Windows In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then reinstall Epson Scan 2. See the following to access Scanner and Camera.
User's Guide Solving Problems ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur. Related Information & “Cleaning the Scanner Glass” on page 91 The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
User's Guide Solving Problems Related Information & “Scanning Documents (Document Mode)” on page 72 Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again.
User's Guide Solving Problems Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install Epson Scan 2. Related Information & “Uninstalling Applications” on page 101 & “Installing the Latest Applications” on page 100 Other Scanning Problems Scanning Is Too Slow Lower the resolution.
User's Guide Solving Problems Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Windows printer driver Select On as the Quiet Mode setting on the Main tab. ❏ Mac OS printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 - - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email Print, Remote Pri
User's Guide Appendix *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client Supported Third Party Services Google Cloud Print Dimensions Dimensions Storage ❏ Width: 375 mm (14.8 in.) ❏ Depth: 347 mm (13.7 in.) ❏ Height: 179 mm (7.0 in.) Printing ❏ Width: 375 mm (14.8 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 253 mm (10.0 in.) Weight* * Approx. 3.9 kg (8.6 lb) Without the ink and the power cord.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.
User's Guide Appendix ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Disconnect all cables such as the power cord and USB cable. 4. Remove all of the paper from the printer. 5. Make sure there are no originals on the printer. 6. Make sure to install the cap onto the ink tank securely.
User's Guide Appendix 9. Place the printer in the plastic bag and fold it closed. 10. Pack the printer in its box using the protective materials. c Important: Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box; otherwise ink may leak. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Appendix Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
User's Guide Appendix Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages.
User's Guide Appendix can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.
User's Guide Appendix Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Appendix Province Company Name Address Phone E-mail SOUTH SULAWESI ESC MAKASSAR WEST KALIMANTAN ESC PONTIANAK RIAU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN Jl. Cendrawasih NO. 3A, kunjung mae, mariso, MAKASSAR - SULSEL 90125 (+62411) 8911071 Komp. A yani Sentra Bisnis G33, Jl. Ahmad Yani - Pontianak Kalimantan Barat (+62561) 735507 / 767049 Jl. Tuanku Tambusai No.459A Pekanbaru Riau (+62761) 8524695 ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav.
User's Guide Appendix Epson Call Centre Phone: +60 1800-8-17349 ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Head Office Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available.
User's Guide Appendix Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Our Customer Care team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663 149
