User's Guide NPD5249-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Printing to Fit the Paper Size. . . . . . . . . . . . . . . .29 Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 30 Printing One Image on Multiple Sheets to Create a Poster (for Windows Only). . . . . . . . . . 31 Printing Using Advanced Features. . . . . . . . . . . 37 Printing Photos Using Epson Easy Photo Print. . 39 Printing from Smart Devices. . . . . . . . . . . . . . . . . 39 Using Epson iPrint. . . . . . . . . . . .
User's Guide Contents Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 59 Aligning the Print Head - Windows. . . . . . . . . . .60 Aligning the Print Head - Mac OS X. . . . . . . . . . 60 Cleaning the Paper Path for Ink Smears. . . . . . . . . .60 Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .61 Power and Control Panel Problems. . . . . . . . . . . . . 80 Power Does Not Turn On. . . . . . . . . . . . . . . . . . 80 Power Does Not Turn Off. . . . . . . . . . . . . . . . . .
User's Guide Contents Printer Specifications. . . . . . . . . . . . . . . . . . . . . 90 Scanner Specifications. . . . . . . . . . . . . . . . . . . . 90 Interface Specifications. . . . . . . . . . . . . . . . . . . .91 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . . 91 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . . 91 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Electrical Specifications. . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. B Ink tank unit Contains the ink tanks. C Ink reservoir tanks (Ink tanks) Supplies ink to the print head. D Print head (under this section) Fires ink. A Document cover Blocks external light while scanning. B Scanner glass Place the originals.
User's Guide Printer Basics A AC inlet Connects the power cord. B USB port Connects a USB cable. Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below.
User's Guide Printer Basics A The left and right lights indicate the network status. ❏ Green light - left: Turns on while the printer is trying to connect to a wireless (Wi-Fi) network, or flashes while communicating. ❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network connection occurs. The lights flash alternately or simultaneously while initializing or making network settings. B Turns the printer on or off.
User's Guide Printer Basics Related Information & “Checking the Error Indicators on the Printer” on page 75 16
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2-Sided Printing Epson Bright White Ink Jet Paper A4 80*1 ✓ Epson Premium Glossy Photo Paper*2 A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.
User's Guide Loading Paper Media Name Media Type*1 Epson Bright White Ink Jet Paper*2 plain papers Epson Premium Glossy Photo Paper*2 Epson Premium Glossy Epson Matte Paper-Heavyweight*2 Epson Matte Epson Photo Quality Ink Jet Paper*2 Epson Matte Plain paper*2 plain papers Envelope Envelope *1 For smart devices, these media types can be selected when printing using Epson iPrint. *2 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver.
User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom.
User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: The area 1.5 mm from the edges of the scanner glass is not scanned.
User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏ Place multiple photos at least 20 mm apart from each other. ❏ The photos should be larger than 15 x 15 mm. 4. Close the cover gently. Note: Remove the originals after scanning or copying.
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print.
User's Guide Printing ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.
User's Guide Printing Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 19 & “Printing Basics - Mac OS X” on page 25 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab.
User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7. Select the paper size you loaded in the printer as the Destination Paper Size setting. 8. Set the other items as necessary. 9. Click Print.
User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu. 8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. 9.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 64 & “Mac OS X Printer Driver” on page 68 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service. Related Information & “Epson Connect Service” on page 62 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/a Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide Printing A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages. E Displays the screen to make print settings such as paper size and paper type.
User's Guide Printing Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete.
User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original. 1. Load A4-size paper in the printer. 2. Place the originals. 3. Press the or button.
User's Guide Scanning Scanning Scanning from the Control Panel You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable. c Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Press the button and the button simultaneously.
User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting. ❏ Destination: Select the resolution of the image you want to scan. If you select Other, you can set Resolution.
User's Guide Scanning 5. Click Preview. Note: ❏ Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear Thumbnail, and only place one photo. ❏ When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is not scanned. 6. Adjust the quality or brightness of the image as necessary. Note: Depending on the originals, the scan results may not be as intended. 7. Click Scan. 8.
User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
User's Guide Scanning Note: Office Mode is not available for Japanese operating systems.
User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Related Information & “Epson Connect Service” on page 62 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code.
User's Guide Scanning A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution. F Displays scanned images. G Starts scanning.
User's Guide Refilling Ink Refilling Ink Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line on the ink tank unit could damage the printer. Consider refilling. Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles.
User's Guide Refilling Ink Ink Bottle Handling Precautions Read the following instructions before refilling ink. Handling precautions ❏ Use ink bottles with the correct part code for this printer. ❏ This printer requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. ❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
User's Guide Refilling Ink 1. Open the ink tank unit cover, and then remove the cap of the ink tank. After removing the cap, place it as shown in the illustration below. c Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 2. Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap.
User's Guide Refilling Ink c Important: Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. 3. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. c Important: It may be difficult to see inside the ink tank. Refill the ink tank carefully to prevent ink from spilling out from the ink inlet.
User's Guide Refilling Ink 4. Close the cap onto the ink tank securely. 5. Close the ink tank unit cover.
User's Guide Improving Print and Scan Quality Improving Print and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 5. Hold the y button down for three seconds until the power light starts flashing. Print head cleaning starts. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
User's Guide Improving Print and Scan Quality Related Information & “Loading Paper in the Rear Paper Feed” on page 19 Replacing Ink inside the Ink Tubes If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may need to replace the ink inside the ink tubes to solve the problem. The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes. c Important: ❏ This feature consumes a lot of ink.
User's Guide Improving Print and Scan Quality Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 19 & “Windows Printer Driver” on page 64 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2.
User's Guide Improving Print and Scan Quality & “Copying Basics” on page 43 Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Press the 2. button to print the network status sheet, and then check the printer's IP address. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application.
User's Guide Network Service and Software Information Pop-up Menu Descriptions Paper Handling You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method. Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
User's Guide Network Service and Software Information Making Operation Settings for the Mac OS X Printer Driver Accessing the Operation Settings Window of the Mac OS X Printer Driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Operation Settings of the Mac OS X Printer Driver ❏ Skip Blank Page: Avoids printing blank pages. ❏ Quiet Mode: Prints quietly.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
User's Guide Network Service and Software Information 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer. Related Information & “Uninstalling Applications” on page 72 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware. 1.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking the Error Indicators on the Printer When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. : On : Flashing slowly : Flashing fast Light Situation Solutions No paper is loaded or more than one sheet has been fed at a time. Load paper and press the or button. A paper jam has occurred. Remove the paper and press the button.
User's Guide Solving Problems Light Situation Solutions The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Related Information & “Checking the Error Indicators on the Printer” on page 75 Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. No Paper Feeds Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).
User's Guide Solving Problems ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. ❏ Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer. ❏ Print using a high quality setting in the printer driver.
User's Guide Solving Problems ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard. ❏ If a moiré (cross-hatch) pattern appears, place the original at a slightly different angle.
User's Guide Solving Problems & “Print Quality Is Poor” on page 81 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.
User's Guide Solving Problems ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.
User's Guide Solving Problems ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 61 Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings. ❏ Adjust the threshold settings in EPSON Scan.
User's Guide Solving Problems ❏ Set the scan area correctly. ❏ When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from the edges of the scanner glass. ❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Preview tab in the Preview window.
User's Guide Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 40.0 mm (1.57 in.) D 32.0 mm (1.26 in.) A 3.
User's Guide Appendix Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏ 16 bits per pixel internal ❏ 8 bits per pixel external Black and white ❏ 16 bits per pixel internal ❏ 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi-Speed USB Wi-Fi Specifications Standards IEEE802.
User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 489 mm (19.3 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 161 mm (6.3 in.) Printing ❏ Width: 489 mm (19.3 in.) ❏ Depth: 527 mm (20.7 in.) ❏ Height: 295 mm (11.6 in.) Weight* * Approx. 4.6 kg (10.1 lb) Without the ink and the power cord. Electrical Specifications Rated Power Supply Voltage 100 to 240 V Rated Frequency Range 50 to 60 Hz Rated Current 0.5 to 0.3 A Power Consumption (with USB Connection) Standalone copying: Approx. 11.
User's Guide Appendix * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Bottles Storage Temperature -20 to 40 °C (-4 to 104 °F)* Freezing Temperature -15 °C (5 °F) Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 8.
User's Guide Appendix Standards and Approvals for European Model Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C462S For use only in Ireland, UK, Austria, Germa
User's Guide Appendix Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
User's Guide Appendix Checking the Total Number of Pages Fed Through the Printer - Mac OS X 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer and Option Information. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
User's Guide Appendix ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Close the scanner unit. 8. Prepare to pack the printer as shown below.
User's Guide Appendix 9. Make sure to install the cap onto the ink tank securely. 10. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product.
