EPSON Preferred ® Limited Warranty Program for the EPSON Stylus® SM Pro 4000 Priority Technical Support Toll-Free Phone Number Whole Unit Exchange Security and Peace of Mind CPD-17574R1 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 Welcome and Congratulations Congratulations on your purchase of the EPSON Stylus® Pro 4000 printer. Your printer is designed to provide consistent high quality output in the demanding professional graphics environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the EPSON® PreferredSM Limited Warranty Plan.
Purchasing Extended Service: the EPSON Preferred Plus Plan The EPSON Preferred plan offers premium warranty service for 1 year. We’d like to offer you the opportunity to extend that premium level of service for an additional 1 or 2 years, through the EPSON Preferred Plus Plan – Epson’s extended service contract for the EPSON Stylus Pro 4000 printer. Just purchase the Preferred Plus Plan and you’ll continue to have access to our toll-free priority technical support line and printer exchange services.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 For EPSON Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: _____________________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number. Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the EPSON Stylus Pro 4000 ink jet printer covered by this limited warranty statement, if purchased and used in the United Sates or Canada, will conform to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required).
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 to Epson within 10 business days of shipment of the replacement product from Epson. If the unit is returned damaged because you have not properly packed or shipped it, you will be billed for the damage. Upon verification of security, Epson will ship the replacement unit promptly, typically via next business day delivery for most business locations.
Repackaging and Transportation Instructions: To avoid permanently damaging the printer, it is extremely important that you follow the instructions below when preparing to ship or transport the printer. (Please refer also to the additional instructions in your Printer Guide.) NOTES: • In case shipment of the printer for service becomes necessary, to prevent un-repairable damage to the printer, the printer should be packaged in its original box and packaging materials and secured to a pallet.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 4) Make sure the print head is in the home (far right) position. Lock the print head by pushing the green tab to the right. 5) Raise the ink levers. Turn off the printer and unplug the power cord. CAUTION: Do not turn off the printer by unplugging it or turning off a power strip. You will not be able to lock the print head in the home position, and ink left inside the reservoir will leak out, damaging the printer.
4) Any damage caused by third-party software, applications, parts, components or peripheral devices added to the product after its shipment from Epson, e.g. dealer or user-added boards, components, or cables. 5) Any damage caused by misuse, abuse, improper installation, neglect, failure to maintain, improper packing or shipping, disasters such as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 customers, or injury to property, resulting from the use or inability to use the Epson products, whether resulting from a breach of warranty or any other legal theory. Some jurisdictions do not allow limits on warranties or remedies for breach in certain transactions. In such jurisdictions, the limits in this paragraph and the preceding paragraph may not apply. In Canada, warranties include both warranties and conditions.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 4000 EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. EPSON Preferred and EPSON Store are service marks of Epson America, Inc. © 2004 Epson America, Inc. Epson America, Inc. – P.O.