ET-M3170 User's Guide
Contents ET-M3170 User's Guide............................................................................................................................. 13 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ........................
Android Printing Using the Epson Print Enabler ................................................................................ Using the Mopria Print Service .......................................................................................................... Using Fire OS Printing ....................................................................................................................... Using Windows 10 Mobile Printing ......................................................................
Paper or Media Type Settings - Control Panel............................................................................... 80 Selecting the Default Paper Source Settings...................................................................................... 81 Paper Source Settings Options ..................................................................................................... 81 Placing Originals on the Product ....................................................................................
Selecting Print Settings - Windows 10 S...................................................................................... Printing on a Mac ............................................................................................................................. Selecting Basic Print Settings - Mac ........................................................................................... Paper Source Options - Mac ......................................................................................
Setting Up Fax Features .................................................................................................................. Setting Up Basic Fax Features .................................................................................................... Using the Fax Setup Wizard ................................................................................................... Selecting the Line Type............................................................................................
Saving and Viewing Received Faxes .......................................................................................... 196 Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 197 Checking Fax Status ....................................................................................................................... 200 Printing Fax Reports........................................................................................................
Checking the Sheet Counter - Windows ...................................................................................... 240 Checking the Sheet Counter - Mac.............................................................................................. 241 Cleaning and Transporting Your Product ............................................................................................. Cleaning Your Product ..................................................................................................
Paper Ejection Problems ............................................................................................................. Solving Problems Printing from a Computer..................................................................................... Nothing Prints .............................................................................................................................. Product Icon Does Not Appear in Windows Taskbar .............................................................
Characters are Not Recognized During Conversion to Editable Text (OCR) ............................... 297 Solving Faxing Problems.................................................................................................................. 298 Cannot Send or Receive Faxes ................................................................................................... 298 Cannot Receive Faxes with a Telephone Connected to Your Product ........................................
FCC Compliance Statement............................................................................................................. 320 Binding Arbitration and Class Waiver ............................................................................................... 323 Trademarks ...................................................................................................................................... 326 Copyright Notice.......................................................................
ET-M3170 User's Guide Welcome to the ET-M3170 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 2 3 power button and light home button LCD screen 4 help button 5 received fax light The LCD Screen Status Icon Information Parent topic: Using the Control Panel 15
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Select a tab to view different options and settings 4 Setting options 5 Select to perform an action Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Displays the Supply Status screen.
Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network. • The product is searching for an SSID or experiencing a wireless network connection issue. • The product is connected to a wireless network; the number of bars indicates the connection's signal strength.
On-screen keyboard 1 Displays the character count 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters 4 Switches between characters and numbers or symbols 5 Changes the keyboard layout 6 Displays a list of common domain names to choose from 7 Enters a space 8 Select when you are finished 9 Deletes the previous character 18
Numeric keypad 1 Cancels entry and closes the keypad 2 Select when you are finished 3 Clears the entered number 4 Deletes the previous number Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button.
You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions.
3 Indicates your overall progress through the animation 4 Select the right arrow to view the next step Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. 7. Press the home icon to exit.
Selecting the Date and Time Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 6. Select Daylight Saving Time. 7.
9. Select the date format you want to use. 10. Use the numeric keypad to enter the current date, then select OK. 11. Select the time format you want to use. 12. Use the numeric keypad to enter the current time, then select OK. 13. Select Time Difference. 14. Use the + and - buttons to enter the time difference between your time zone and UTC (Coordinated Universal Time), then select OK.
4. Select Basic Settings. 5. Select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.) Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4.
• To select a specific sound level, select Normal Mode or Quiet Mode. Note: You can also select the Quiet Mode. icon on the home screen to switch between Normal Mode and 7. Scroll down and select Button Press. 8. Select the – or + icon to decrease or increase the sound. 9. Select OK to exit. Note: You can also adjust the level for various product functions. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer.
5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select LCD Brightness. 6. Select the – or + icon to decrease or increase the brightness. 7. Select OK to exit.
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) 2 ADF cover 3 ADF input tray 4 ADF edge guide 5 ADF document support 27
6 ADF output tray 1 Control panel 2 Ink tank cover 3 Ink tank 4 Paper cassette cover 5 Front cover 6 Output tray Parent topic: Product Parts Locations 28
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Print head 4 Edge guide 5 Paper cassette 6 Output selector 7 Printer cover Parent topic: Product Parts Locations 29
Product Parts - Back 1 Output tray stopper 2 LAN port 3 USB port 4 LINE port 5 EXT port 6 AC inlet 7 Rear paper feed slot 8 Rear cover 9 Maintenance box cover Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Sleep Timer. 6. Select the + and – icons to increase or decrease the number of minutes.
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Power Off Timer. 6. Select a time period between 30minutes and 12h (12 hours).
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
You see a screen like this: 3. Select General Settings. 4. Select Web Service Settings. 5. Select Epson Connect Services. 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop.
3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5.
Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3.
4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product. 6. Click Register. 7. Select the checkbox to agree to the Usage Advisory and click Next. 8. Click OK to launch the sign-in page.
3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 5. • If you see a registration confirmation screen instead, click Register. 4.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen. Note: If you do not see your product, tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers.
1. Connect your Epson product to your wireless network. See the link below. 2. Connect your Amazon device to the same wireless network as your product. 3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen. Note: If you see a message telling you that a plug-in is required, tap OK and tap Download.
3. Connect your Windows tablet to the same wireless network as your product. 4. Open Epson Print and Scan App and select your Epson product. Now you are ready to print photos or scan. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Voice-activated Printing Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
You see a screen like this: 6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name and enable the password setting to enter the password. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrow.
• To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select 123#. • To enter a space, select . • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8. When you are finished, confirm the displayed network settings and select Start Setup to begin setup. 9.
Related tasks Printing a Network Status Sheet Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.
1. Press the home button, if necessary. 2. Select Wi-Fi Direct. 3. Select Start Setup. You see this screen: 4. Do one of the following: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen. • For Android devices, select Android.
Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Start Setup again. 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the displayed password.
If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. Parent topic: Wi-Fi Direct Mode Setup Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network. Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon.
You see this screen: 6. Press the down arrow and do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password and select Yes. Use the onscreen keyboard to enter your new Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long.
8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear. 9. Press the home button to return to the Home screen. Computers and wireless devices can now access the product using the new network name and password.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7. Press the home button to return to the Home screen. The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status.
3. Select Settings. You see a screen like this: 4. Select General Settings. 5. Select Network Settings. 6. Select Network Status. 7. Select Print Status Sheet. 8. Press the start button to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have.
You see a screen like this: 4. Select General Settings. 5. Select Network Settings. 6. Select Connection Check. You see a screen like this: 7. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E9 Make sure your computer or network device are turned on. Also make sure that you can access the internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E12 Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution *Multiple network names (SSID) that match Check the settings on your router and other access points your entered network name (SSID) have to make sure each one uses a different SSID. been detected. Confirm network name (SSID). The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4.
4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue following the rest of the on-screen instructions.
Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
2. Pull out the paper cassette until it stops. Note: You cannot remove the paper cassette. 3. Slide the edge guides outward.
4. Do one of the following: • Insert paper into the cassette with the printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, load paper using the guide line as shown.
• For 8.5 × 13 inches (216 × 330 mm) paper, load paper using the guide line as shown. • Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.
5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops. 7. Select the size and type of the paper you loaded on the product LCD screen. If your paper size is not displayed, select User Defined. Note: If you are printing on letterhead, select Letterhead as the paper type.
• If you loaded envelopes, thick paper, or business cards, lower the output selector to eject paper to the front of the printer and leave the paper cassette cover open. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper fits under the tabs on the edge guides and does not stick out from the rear of the cassette.
Related tasks Selecting the Default Paper Source Settings Loading Paper in the Rear Paper Feed Slot You can print documents on a variety of paper types and sizes from the rear paper feed slot. 1. Slide the edge guides out all the way. 2. Do one of the following: • Insert one sheet of paper printable side up and short edge first, in the center of the rear paper feed slot.
• Load one envelope in the center of the rear paper feed slot. Load it printable side up and flap edge left. • Load one sheet of loose-leaf or other paper with holes facing as shown. You can load one sheet at a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]). 3. Slide the edge guides against the paper, but not too tightly.
4. If you loaded envelopes or thick paper, open the paper cassette cover, lower the output selector to eject paper to the front of the printer, and leave the paper cassette cover open. 5. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded. If your paper size is not displayed, select User Defined. Note: If you are printing on letterhead, select Letterhead as the paper type.
Related references Paper Loading Capacity Related tasks Selecting the Default Paper Source Settings Paper Loading Capacity Note: The output tray holds up to 100 sheets of plain paper face down. Exceeding this limit can cause paper to fall or a paper jam to occur. Remove printouts as necessary to keep the amount of paper in the output tray under 100 sheets.
Paper type Plain paper Copy paper Letterhead paper High-quality plain paper Loading capacity Cassette Rear paper feed slot Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size or smaller: 250 sheets 1 sheet Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet User-defined (3.5 × 5 inches [89× 127 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): 1 sheet — User-defined (2.1 × 3.4 inches [54 1 sheet × 86 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): — User-defined (7.2 × 10.
Related references Paper Specifications Double-sided Printing Capacity You can print double-sided on the paper types and sizes listed here. Paper type Plain paper Copy paper High-quality plain paper Epson Bright White Pro Paper Size Double-sided printing capacity Paper cassette Rear paper feed slot Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 1 sheet User-defined (7.2 × 10.1 inches [182 × 257 mm] to 8.5 × 11.7 inches [215.
Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.
Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper / Bright White Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Epson Ultra Premium Presentation Paper Matte Card Stock Thick paper 25 to 68 lb (91 to 256 g/m²) Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte E
You see this screen: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type you loaded. 7. Select the home button to exit.
For this paper Select this Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Doublesided Epson Ultra Premium Presentation Paper Matte Card Stock Thick paper 25 to 68 lb (91 to 256 g/m²) Envelope Envelope Parent topic: Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. 1. Press the home button, if necessary. 2.
Paper Source Settings option Available settings Description A4/Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper (Letter or A4) if the wrong size is selected Error Notice Paper Size Notice Off Paper Type Notice Paper Setup Auto Display On Off Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Select On to automatically display a menu that lets you select the paper size
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: If you are placing an ID card on the scanner glass, position the card 0.19 inch (5 mm) from the corner of the scanner glass. 3.
Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide.
5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.
Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 95 g/m²) Approximately 35 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 10 sheets 8.5 × 13 inches (216 × 330 mm) Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass or in the ADF. 2. Load the paper you want to print on in the product. 3. Press the home button, if necessary. 4. Select Copy.
7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. When you are ready to copy, press the start button. Note: To cancel printing, select Cancel on the LCD screen. Parent topic: Copying Related references Compatible Epson Papers Copying Options Paper Loading Capacity Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size 45%->195% and other conversions Automatically converts from one size to another Auto Fit Page Automatically sizes the image to fit the paper size you selected Original Size Various sizes Select the document size of your original Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies multiple page documents onto one sheet.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper.
Related tasks Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette Selects the paper in the cassette as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the tone correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3.
Custom Tone Correction Options - Windows You can select any of the available options in the Tone Correction window to customize the image tone for your print job. Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the difference between the light and dark areas of the overall image.
Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Emphasize Text Adjusts the weight of printed text to increase readability. Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility.
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5.
Locked Setting Options Select the options you want to use for any locked print settings.
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3.
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the printing preferences window.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3.
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds up printing but may reduce print quality.
Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - Mac Printing Your Document - Mac Once you have selected your print settings, you are ready to print.
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 4. • If you see a registration confirmation screen instead, click Register. 4.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
You see a screen like this: 5. Select one of the following Scan to options: • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Computer.
Note: Select OK to close the information screen, if necessary. 5. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again.) • If your computer is connected to your product using a USB cable, select USB Connection. 6.
2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Press the OK button to select a destination.
6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the start button to start scanning. Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices).
Parent topic: Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click > Event Manager.
• Windows (other versions): Click > Epson Scan 2 > Epson Scan 2. or Start, and select All Programs or Programs. Select EPSON • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
You see an Epson Scan 2 window like this: 141
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 143
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see this window: 145
2. Select the Document Source setting that matches where you placed your original. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 4. Select the image type of your original and how you want it scanned as the Image Type setting. 5. Select the Resolution setting you want to use for your scan. 6. Select the Rotate setting to rotate the scanned image. 7.
14. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 15. Click Scan. The product scans your original and saves the scanned file in the location you specified.
Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Color Enhance Enhances the shades of the color you select in the scanned image.
Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR. 1. Load your original in the product for scanning. 2. Start Epson Scan 2. 3. Select your scan settings. 4. Click Preview and adjust the area you want to scan, if necessary. 5. If you are using the ADF, reload the ejected original. 6.
11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window.
Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up.
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
You see a screen like this: 3. Make sure a phone line is connected and select Proceed. 4. Use the displayed keyboard to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when finished. 5. Use the numeric keypad to enter your fax number, up to 20 characters. Select OK when finished. Note: The name and phone number in the fax header identifies the source of the faxes you send. 6.
• If you did not connect an external telephone or answering machine, select No and go to step 9. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
You see a screen like this: 3. Set the switch to Use to activate the setting. 4. Select Access Code. 5. Use the numeric keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.
You see a screen like this: 5. Select the group of settings you want to change. Receive Settings - Fax Report Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Select the fax output or print options you want to use for incoming faxes.
Setting Options Description Save to Computer No Converts received faxes to PDFs and saves them on a computer connected to the product Yes Yes and Print Print Settings Setting Options Description Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size Off Select to print large incoming faxes at their original size on multiple sheets, if necessary Delete Print Data After Split Select how to split large incoming faxes across multiple sheets Split Page Settin
Setting Options Description Print Suspend Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough free memory before using this function.) On Time to Stop Time to Restart Quiet Mode On Select On to reduce noise during printing. (Printing speed may be reduced.) Off Parent topic: Selecting Advanced Fax Settings Report Settings - Fax Select the options you want to use for fax reports.
Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes Medium(14,400bps) Slow(9,600bps) ECM Dial Tone Detection Line Type Header On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received On Automatically dials the number you enter for faxing when the product detects a dial tone Off Turns off automatic dial tone detecti
Setting Options Description Distinctive Ring All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive faxes on the correct number of rings. Select All for phones lines that do not use this service.
Setting Options Description Confirm Address List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product's memory On Clear Backup Data — Deletes all sent or received fax data remaining in your product's memory; run this function if you are giving away or disposing of your product Parent topic: Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows You ca
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 100 contacts and contact groups combined. 1.
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, and change the contact information as necessary. Select OK when finished. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 100 contacts and contact groups combined.
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select each contact you want to include in your group. Note: To display the contacts in alphabetical order, select Name Order Display. A check mark appears next to each selected contact. 11. Select Close when finished. 12. Select OK to save the entry.
4. Select the icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. • To edit the group, select Edit and change the group name or contacts included as necessary. Select OK when finished.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the • To delete a contact, select it in the list and click the icon. icon. 6. To import fax numbers from your Windows Address Book into the FAX Utility PC-FAX Phone Book, select Edit PC-FAX Phone Book.
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List.
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Control Panel You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: Depending on the product's available memory, you can fax up to 100 pages at a time, including a cover sheet.
4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad, enter a fax number using the numeric keypad, and select OK when done. To add another fax number, repeat this step; the number of multiple recipients appears in the upper right corner of the LCD screen. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
Parent topic: Sending Faxes from the Product Control Panel Fax Sending Options While sending a fax, you can select Fax Settings and select these options.
Setting Options Description Direct Send Off Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color fax or sending a fax to multiple recipients.
You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent list. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the numeric keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. Select the Recipient tab and select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time.
Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Dial the fax number from the connected telephone. Speak to the recipient if necessary.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
4. Select Send/Receive. 5. Select Receive. 6. Select the icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
6. Enter the fax number you expect to receive the fax from. 7. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox can hold up to 100 documents but can vary depending on the file size of the documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings.
9. Select the fax you want to view. You see the fax displayed on the screen. 10. Select the icon. 11. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only print or reject incoming faxes.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected destination folder on your computer, select Notify me if new faxes exist in forwarding folders.
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Transmission History and select the fax job you want to check.
Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling.
Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax.
Refilling Ink and Replacing the Maintenance Box When the ink level is below the lowest line on the ink tank, you need to refill it. Periodically check the ink tank to see if it needs to be refilled. Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank.
• If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink.
Checking the Ink and Maintenance Box Levels Your product and software will let you know when to refill the ink or replace the maintenance box.
Related tasks Refilling the Ink Tank Checking Maintenance Box Status on the LCD Screen You can check the status of your maintenance box using your product's LCD screen. 1. Press the home button, if necessary. 2. Select Maintenance 3. Select Remaining capacity of Maintenance box. You see the remaining ink capacity of the maintenance box. 4. Press the home button again to exit the screen.
You see a window like this: 2. Refill the ink tank or replace the maintenance box as needed. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly. The product cannot directly measure the ink level in the tank; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions.
As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Checking the Ink and Maintenance Box Levels Related tasks Refilling the Ink Tank Checking Ink and Maintenance Box Levels - Mac You can check your ink level using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences.
You see a window like this: 3. Refill the ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink level, click Update. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly.
estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S.
The included ink bottle must be used for printer setup and is not for resale. The printer ships with a full ink bottle and part of the ink from the bottle is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature. Check the ink level in your product frequently, and refill the ink tank if necessary.
2. Press the home button, if necessary. 3. Select Maintenance. You see this screen: 4. Scroll down and select Reset Ink Level. 5. Open the ink tank cover, then open the ink tank cap.
6. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink.
7. Insert the ink bottle into the filling port, as shown below.
8. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. 9. When the ink tank is full, remove the ink bottle and securely close the ink tank cap.
Note: If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 10. Close the ink tank cover. 11. Select Reset. 12. Confirm the message, then select OK. Caution: If you reset the ink level without refilling the ink tank to the upper line, you may print without enough ink in the tank and damage your printer. Before you print, make sure you visually check the ink level of the tank.
Note the following precautions when replacing the maintenance box: • Do not remove the maintenance box or its cover except when replacing the maintenance box; otherwise, ink may leak. • Do not touch the green chip on the side of the maintenance box. • Do not tilt the maintenance box after removing it or ink may leak. • Do not touch the openings in the maintenance box or you may get ink on you. • Do not drop the maintenance box or subject it to strong shocks.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path.
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Maintenance. You see this screen: 5. Select Print Head Nozzle Check.
You see a screen like this: 6. Select Print. The nozzle check pattern prints.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 8. Do one of the following: • If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X and continue with the next step. • If almost the entire pattern is missing, select O and see the link below for instructions on performing a Power Cleaning. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
You see a window like this: 4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head. If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Power Cleaning Using a Computer Utility Refilling the Ink Tank Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
You see this screen: 5. Select Print Head Cleaning. You see a screen like this: 6. Select Start to clean the print head. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 7. Select Check. 8. Select Print to print a nozzle check pattern and confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.
• If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least six hours. Run a nozzle check again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support.
1. Make sure there are no errors on the LCD screen. 2. Turn off the product. 3. Visually check the ink level and make sure the ink tank is at least one-third full. Caution: If you run a Power Cleaning when the ink level is low, you may damage the product. 4. Press and hold the Cleaning screen. power button and the help button at the same time until you see the Power 5. Follow the instructions on the LCD screen to run the Power Cleaning. 6. When the Power Cleaning is finished, run a nozzle check.
4. Select Power Cleaning. You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished, run a nozzle check. If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For each set of patterns, select the number representing the pattern with the least amount of separation or overlap.
2. Load plain paper in the cassette in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 3. Press the home button, if necessary. 4. Select Maintenance. You see this screen: 5. Scroll down and select Paper Guide Cleaning. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean.
To clean the print head path, use the following: • Several cotton swabs • ¼ cup (60 ml) water containing 2 to 3 drops of mild dish detergent • A small flashlight Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the printer cover until it clicks into place.
5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. Do not touch the white flat cable or ink tubes.
6. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage your product. 7. Use a new, dry cotton swab to dry the translucent film. Do not leave any cotton fibers on the film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the printer cover. 10.
Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. 4. Select Printer and Option Information. You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window.
Parent topic: Checking the Number of Sheets Checking the Sheet Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer and Option Information. You see this window: 3.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
6. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers. 7. Close the ADF cover.
8. Open the document cover. 9. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 10. Close the document cover.
11. Open the ADF cover and raise the ADF input tray. 12. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the transparent part on the underside of the ADF input tray.
13. Close the ADF input tray. 14. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper rollers inside the product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Make sure the ink tank cap is securely closed. 5.
6. Slide out the paper cassette and remove the paper. 7. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product.
8. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 9. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. 10. Replace the paper, slide in the paper cassette, and connect the power cord and any interface cables.
Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Do not lift the product by gripping the scanner unit. Make sure you lift using the handholds on the bottom of the product. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
• Do not put opened ink bottles in the box with the product. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Open the printer cover and check to see if the print head is in the far right position (the home position).
7. Open the ink tank unit cover and make sure that the ink tank cap is installed securely. 8. Close the ink tank cover until it clicks into place.
9. Insert the accessory box that came with the printer with the flap facing the front as shown below. 10. Place the product in a plastic bag. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.
LCD screen message Condition/solution To use cloud services, update the root certificate from the Epson Web Config utility. Access your product's built-in Web Config utility and update the root certificate for your product. Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is selected correctly on the Port tab of the Printer Properties screen (Windows) or the System Properties > USB list (Mac).
Note: Depending on the operating conditions, you may see the ink reset message even when there is still ink in the tank. 2. Follow the instructions on the LCD screen to reset the ink level. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly. The product cannot directly measure the ink level in the tank; instead it estimates the amount of ink remaining by internally monitoring ink usage.
5. Select Print Head Nozzle Check. 6. Select Print. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Select Settings. 3. Select Restore Default Settings. 4. Select one of these options: • Network Settings: Resets all network settings. • Copy Settings: Resets all copy settings. • Scan Settings: Resets all scan settings. • Fax Settings: Resets all fax settings.
Product Does Not Turn On or Off Noise After Filling the Ink Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer.
• If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your system administrator. • If you are printing over a network, make sure your product is set up properly on the network.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions.
Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Printing a Network Connection Report Disabling Wi-Fi Features Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify the connection using your product control panel.
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.
• Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.
• Try printing to your product from another computer on the network. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.
Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product.
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Specifications Paper Jam Problems in the Front of the Product If you see a message that paper has jammed in the front of the product, follow the steps here. 1. Cancel the print job, if necessary. 2. Open the front cover.
3. Lower the output selector. 4. Remove any jammed paper from the front of the product. 5. Raise the output selector. 6. Close the front cover until it clicks into place. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury. Do not touch any protruding parts inside the product. 1. Cancel the print job, if necessary. 2. Lift the printer cover until it clicks into place and remove any jammed paper inside.
Caution: Do not touch the flat white cable or translucent film inside the printer. 3. Close the printer cover until it clicks into place. 4. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here. 1. Cancel the print job, if necessary.
2. Remove any jammed paper from the rear feed slot, if necessary. 3. Press the buttons to release the rear cover and remove the cover from your product.
4. Carefully remove any jammed paper from inside the product. 5. Remove any jammed paper from the rear cover. 6. Press the buttons and reattach the rear cover. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solution.
Paper Jams in the Automatic Document Feeder If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Open the ADF cover. Caution: Make sure you open the ADF cover before removing any jammed paper. Otherwise the product may be damaged.
4. Carefully remove any jammed paper. 5. Open the ADF input tray.
6. Carefully remove any jammed paper from beneath the ADF input tray. 7. Close the ADF input tray.
8. Close the ADF cover until it clicks into place. 9. Reload your originals. Caution: Do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 10. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Paper or Media Type Settings - Printing Software Paper or Media Type Settings - Control Panel Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. • Make sure your product is selected as the printer in your printing program.
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
• Enable the bidirectional setting on the product control panel. If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options.
Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.
Related references Paper or Media Type Settings - Printing Software Paper or Media Type Settings - Control Panel Related topics Loading Paper Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead.
Parent topic: Solving Page Layout and Content Problems Related references Copying Options Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software.
Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic: Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded.
Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Power Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Printing Preferences - Mac Selecting Additional Layout and Print Options - Windows Refilling the Ink Tank Related topics Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Dry printouts completely before filing or displaying them. When drying printouts, avoid direct sunlight, do not use a dryer, and do not touch the printed side of the paper. • Do not stack printouts immediately after printing. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel Selecting Printing Preferences - Mac Selecting Additional Layout and Print Options - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the pr
Print Head Alignment Related references Paper or Media Type Settings - Printing Software Paper or Media Type Settings - Control Panel Related tasks Cleaning the Paper Guide Refilling the Ink Tank Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software.
Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Printing Preferences - Mac Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. • If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution.
Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. If you are scanning from the ADF, try cleaning the ADF and scan again.
Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you scan it.
• Select a lower Resolution setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black).
• Select Settings > Scanner Settings > Scan Settings, adjust the following settings, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original. • On the Advanced Settings tab, select Text Enhancement and choose a setting. Note: The Text Enhancement setting depends on the selected Image Type. • If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings tab.
• Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to it and testing it. • Check the Line Type setting and set it to PBX.
• If you are receiving faxes using the FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware. If the product does not appear, uninstall and re-install the FAX Utility. Mac: Select System Preferences > Printers & Scanners (or Print & Scan or Print & Fax) and make sure your product appears. If your product does not appear, click + and add your product.
Related tasks Connecting a Telephone or Answering Machine Receiving Faxes Manually Fax Memory Full Error Appears If you see an error message telling you that the product's fax memory is full, try these solutions: • If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read. Note: Your product can store up to 100 faxes before its inbox is full. • If you set the product to save received faxes on a computer, turn on the selected computer.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting.
Related tasks Selecting Received Fax Options Using the Fax Utility - Windows Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2.
5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. 6.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.
Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8 × 10 inches (203 × 254 mm) 8.
Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.81 inches (46 mm) minimum 3 Reduced print quality area/bottom: 1.
Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.95 inch (24 mm) minimum 4 Reduced print quality area/left: 1.81 inches (46 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.
Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Fax Specifications Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3); black-and-white only for receiving faxes Supported lines Standard
Resolution Monochrome: Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15.4 lines per mm) Ultra Fine: 406 pixels per inch × 392 lines per inch (16 pixels per mm × 15.4 lines per mm) Photo: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.
Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included ink bottle must be used for printer setup and is not for resale. The printer ships with a full ink bottle and part of the ink from the bottle is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature.
Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 0.5 to 0.2 A Power consumption Standalone copying: Approximately 12.0 W (ISO/IEC24712) (with USB connection) Ready mode: Approximately 5.4 W Sleep mode: Approximately 0.9 W Power off mode: Approximately 0.
Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; IEEE 802.11n is available only for the HT20 Frequency range 2.4 GHz Maximum radio-frequency power transmitted 20 dBm (EIRP) Coordination modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network.
Related tasks Wired Network Connection Becomes Unstable Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or printer cover. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident. Parent topic: Important Safety Instructions Telephone Equipment Safety Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Parent topic: Notices Related tasks Using the Fax Setup Wizard Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS.
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you timely elected to opt-out when you first assented to this Agreement). 1.9 Severability.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
