EPSON Stylus C84WN ® Setup and Installation
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON product. EPSON is not responsible for any use of this information as applied to other equipment.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Wireless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Where to Get Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Macintosh to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up Printing on Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . Setting Up Printing on Macintosh OS 8.6 to 9.x . . . . . . . . . . . . . . . . Setting Up Additional Macintosh Computers . . . . . . . . . . . . . . . . . . . . . . 42 43 44 44 Solving Wireless Printing Problems . . . . . . . . . . . . . . . . . . . . . 45 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Your EPSON Stylus® C84WN printer combines all the features of EPSON’s exclusive ink jet technology—extremely fast print speeds, ultra-sharp text, vibrant colors, and long-lasting DuraBrite® ink—with a wireless print server. ■ You can print from any computer on your existing network, if the network includes a wireless access point or AirPort® base station.
With a wireless network, you share information between computers and printers using radio waves, similar to the technology used in cordless phones. You can place the EPSON Stylus C84WN in a convenient location and print to it without having to connect it to your computer or network. If you have an access point/base station, both wired and wireless-equipped computers can print to the printer. An access point might also allow computers to share other resources, such as Internet access.
Before you can set up your EPSON Stylus C84WN, you need to decide how you will use it: either with an access point (in infrastructure mode), or without an access point (in ad hoc mode, also called ad hoc 802.11b, computer-to-computer, and peer-to-peer).
Macintosh System Requirements For wireless printing with the EPSON Stylus C84WN, make sure each Macintosh® meets the following requirements: ■ An Apple® iBook,® iMac,® PowerBook® G3 or G4, Power Mac® G4 Cube, or Power Mac G3 or G4 ■ Mac® OS 8.6 through 9.x; OS X 10.1 through 10.3 (Mac OS 9.1 or later recommended) ■ For Mac OS 8.6 through 9.
Where to Get Information Use this booklet to set up and configure your EPSON Stylus C84WN for wireless network printing. Please follow these guidelines: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips provide helpful hints to make printing easier.
Introduction
Setting Up the Printer and Print Server This chapter describes how to unpack and set up your printer and print server, and make sure that both are working properly. You can locate the printer and print server anywhere in your home or office. However, keep in mind that walls and ceilings will weaken the signal between your print server, computer(s), and access point (if you have one), and that the print server must be within 120 feet of your other equipment.
Unpacking Follow these steps to unpack the printer, remove the packaging material, and attach the paper support: 1. Take everything out of the box. Make sure you have all the items shown here: Ink cartridges Print server power supply Printer Basics Start Here poster Print server base Print server Parallel cable Printer software CD-ROM Paper support Power cord Printer 2. Remove all the tape and packing material from the printer, as shown.
3. Slide the paper support into the slot on the back of the printer. The paper support should fit securely. Installing the Ink Cartridges Follow these steps to plug in the printer, turn it on, and install the ink cartridges: 1. Connect the printer’s power cord to the printer, then plug it into a standard electrical outlet. 2. Lower the printer’s output tray, pull out the extension, and open the cover. 3. Shake the package of ink cartridges four or five times. Then remove the cartridges from the package.
4. Press the P power button until the green power light comes on. Caution: Always use the P power button to turn the printer on and off. Never use an external switch, such as a power strip switch or wall switch. 5. Wait for the cartridge holder to move to the ink replacement position. 6. Open the cartridge cover. Ink replacement position Cartridge cover 7. Lower each ink cartridge into its holder. (The holders are colorcoded.
9. Close the cartridge cover. 10. Press the printer’s H ink button and close the printer cover. Ink charging takes about 90 seconds. You see the green P power light flash and hear the printer working. Don’t turn off the printer during this process or you’ll waste ink. Caution: Never turn off the printer when the green P power light is flashing, unless the printer hasn’t moved or made any noise for more than 5 minutes. Loading Paper 1. Fan a few sheets of paper and place them against the right edge guide.
Running a Printer Check Before you connect the printer, print a test page to make sure the printer is working properly. Make sure letter-size or larger paper is loaded in the printer. 1. Press the P power button to turn off the printer. 2. Hold down the ) paper button as you press and release the P power button. 3. Continue holding down the ) paper button until the P power light starts flashing, then release it. The printer prints a nozzle check pattern.
3. Locate the parallel cable included with the printer. Connect the larger end of the cable to the printer’s parallel port. Secure it with the wire clips. 4. Connect the other end of the cable to the parallel port on the print server and secure it as necessary. 5. Connect the power supply to the print server. 6. Plug the AC adapter into an electrical outlet. Both the green and yellow lights come on for a moment and then go out.
8. To test the connection between the print server and printer, press the test button for one second and release it. The status page prints. Note: If you hold the test button down too long, you may reset the print server. If you do this, wait for the print server’s lights to go out, then press the button again and release it immediately to print the status page. ■ If the print server status page prints, you’re ready to configure your Macintosh for wireless printing.
Installing and Configuring the Software for Windows This chapter explains how to install the software, configure the print server, and set up a network port for your Windows computer. It also explains how to set up additional computers to use the printer on a wireless network. Before you can configure the print server, you need to make sure that your wireless network card or adapter is installed and ready.
■ Make sure you have selected the correct network name or SSID (Service Set Identifier). ■ In Windows XP, check your Wireless Network Connection Properties and make sure your settings are correct. ■ If you’re using WEP (Wired Equivalent Privacy) encryption, you need to temporarily disable it on your computer. This allows you to connect to and configure the print server. Follow the instructions in your wireless adapter’s documentation. Be sure to write down the WEP key used on your network.
■ EpsonNet Direct Print This software, which sets up a network printer port, must be installed on every Windows Me or 98 computer that uses the printer. ■ EPSON Software™ Film Factory™ This photo management program lets you organize, beautify, and print your photos in a flash. ■ EPSON Printer Movies and User Guide (EPIC) This program includes Print Show animated tutorials and a comprehensive User Guide for your printer.
If you don’t see this window, go to My Computer, then double-click Epson CD-ROM icon. the 2. Double-click Install EPSON Stylus C84WN Printer Driver. Follow the instructions on the screen to install the printer driver. 3. When you see this window, wait until you see the Stop searching button, then click it. (The button may take a minute or two to appear.) 4. When you see a message that setup is complete, click OK. 5. Double-click Install EPSON Network Status Monitor.
11. If you see this message, click Continue. Caution: You must install Java Runtime Environment if it’s not already installed on your computer. 12. When you see the license agreement, read it and click Yes to continue. Follow the instructions on the screen. You see a selection window: 13. Make sure Program Files and WP-Admin are selected, then click Next. You see the Wireless Server Search window: Continue with the instructions in the next section to configure the print server.
Configuring the Print Server After your print server is set up and plugged in, you’re ready to configure it for your network. 1. On the Wireless Server Search screen click START.
Note: If you see the message Wireless Communication Failed, click OK, then click CONFIGURE again. If you continue to see this message, move the print server closer to your computer and access point, if you have one. Also, move it away from large metal objects and devices such as cordless phones and microwave ovens. See page 47 for more information. 3. Click OK on the password window to close it. (The default password is null, or blank.
6. Note the IP Address that appears on the screen. If the address is 192.0.0.192, you will need to enter a new address, as described below. If any other number appears here, the address has been assigned by your existing network through a technology called DHCP (Dynamic Host Configuration Protocol). In most cases, you can leave this setting as it is, and skip to step 8. 7. If 192.0.0.
You see the Wireless Server Search window again: 13. Click QUIT. You see the following screen: 14. Click Finish. 15. Click the button to exit the Installation Program window. 16. Remove the printer CD-ROM from your drive. Note: Now that you’ve installed WP-Admin, you can change the print server’s configuration at any time. To start WP-Admin from the Windows Start menu, click Programs or All Programs > Epson Printers > EpsonNet Wireless > WP-Admin.
Setting Up a Network Port The steps for setting up a network port vary depending on your operating system. Before you begin, print a status page and note the IP address of your print server. Make sure the printer driver is installed, as described on page 21. Then follow the instructions in one of these sections: ■ If you’re using Windows XP or 2000, follow the steps in the next section. ■ If you’re using Windows Me or 98, go to page 30. ■ If you’re using Windows NT, go to page 32.
5. Click Next. You see a window like this: 6. In the Printer Name or IP Address box, enter the print server’s name (if you’re connecting using DHCP) or IP address (if you’re connecting in Static Mode). Then click Next. 7. Follow the instructions on the screen to complete the wizard. 8. Click Close to close the Printer Ports window, then click Apply on the Properties window. 9. To test the connection, select the General tab and click Print Test Page.
Setting Up a Port on Windows Me/98 You need to install the EpsonNet Direct Print Utility for wireless printing on any computer running Windows Me or 98. 1. From the Start menu, click Settings > Printers. 2. Right-click the EPSON Stylus C84 Series printer icon, then click Properties. Click the Details tab to display a window like this: Click here 3. Click Add Port on the Details tab.
4. On the Add Port window, make sure Network is selected, then click Browse. You see the Browse for Printer window: 5. Click the + next to Entire Network, then click the + next to Epson_lpr and select the Stylus C84 printer. (Make sure the IP address matches your print server’s IP address.) 6. Click OK, then click OK again. 7. Click Apply on the Details tab. 8. To test the connection, click the General tab and click Print Test Page. Wait for the page to print.
Setting Up a Port on Windows NT Make sure you have Microsoft TCP/IP Printing installed on your computer before you begin. 1. From the Start menu, click Settings > Printers. 2. Right-click the EPSON Stylus C84 Series printer icon and then click Properties. 3. On the Port tab, click Add Port. You see the Printer Ports window: 4. Select LPR Port and click New Port. You see a window like this: 5.
If it fails to print, try the following: ■ Make sure that the printer and print server are connected and that both are on. ■ Check the printer to see if a red light is on or flashing, indicating that paper or ink is out, or paper is jammed. See Printer Basics for details. ■ Check WP-Admin to make sure you have a signal (see page 24). ■ Make sure you entered the correct IP address and server name in step 5. Now you’re ready to print. For instructions, see Printer Basics.
7. Set up a network port for your computer: ■ If you’re running Windows XP or 2000, go to page 28. ■ If you’re running Windows Me or 98, go to page 30. ■ If you’re running Windows NT 4.x, go to page 32.
Installing and Configuring the Software for Macintosh This chapter explains how to install the software and configure the print server for your Macintosh. It also explains how to set up additional Macintosh computers to use the printer on a wireless network. Before you begin, you need to make sure that your AirPort adapters are installed and ready.
Before You Begin Before you begin to install and configure the software, do the following: ■ Follow the instructions beginning on page 11 to set up the printer, install ink cartridges, load paper, and connect the print server. ■ Make sure that AirPort is enabled on your Macintosh. If your Macintosh and AirPort base station or access point are connected over an existing Ethernet network, enable Ethernet. ■ Make sure that both AppleTalk and TCP/IP are enabled and configured to connect via AirPort.
■ If your adapter does not include an 802.11b Ad Hoc option, set the wireless mode to Ad Hoc, Computer-to-Computer, or whatever mode your adapter uses to communicate without an access point. Do not select a pseudo ad hoc or proprietary ad hoc mode. See the documentation for your wireless adapter for details. ■ If you’re using infrastructure mode, make sure there is a link with good signal strength (greater than 50 percent) between the Macintosh and base station or access point.
Note: To use the print server’s web-based configuration utility, start your web browser and enter the print server’s IP address. For more information about the web-based utility, visit EPSON’s web site at http://support.epson.com. Installing the Software 1. Insert the printer software CD-ROM in your drive. 2. Macintosh OS X 10.1 to 10.3: Double-click the EPSON CD-ROM icon to open it. Then double-click the EPSON OS X Installer icon. Macintosh OS 8.6 to 9.
6. Macintosh OS X 10.1 to 10.3: Double-click the EPSON OS X Installer icon. (If necessary, double-click the EPSON CD-ROM icon to open the window.) Macintosh OS 8.6 to 9.x: Double-click the EPSON OS 8 & 9 Installer icon. 7. Double-click Install Printer Movies and Guide (EPIC) and follow the instructions on the screen. Note: This step puts the EPSON Information Center icon on your desktop, giving you easy access to Print Show animations that show you how to do common tasks, and the online User Guide. 8.
14. Follow the instructions on the screen to install the wireless utilities. At the last screen click Done. You see the Wireless Server Search window: Continue with the instructions in the next section to configure the print server. Configuring the Print Server Follow these steps to configure the print server for your Macintosh: 1. On the Wireless Server Search screen, click START.
You see the the password window: Click OK Note: If you see the message Wireless Communication Failed, click OK. Then click CONFIGURE again. If you continue to see this message, move the print server closer to your computer and AirPort base station or access point, if you have one. Also, move it away from large metal objects and devices such as cordless phones and microwave ovens. For more information, see page 47. 4. Click OK on the password window to close it. (The default password is null, or blank.
7. In most cases, you can leave the Boot Method set to Auto. If you entered an IP address manually, set the Boot Method to STATIC. 8. If you want to use WEP encryption, do the following: ■ Select 64BIT in the WEP key box. ■ In the 64Bit Key 1 box, enter a hexadecimal value consisting of 10 digits, or a combination of digits and letters. Digits can be from 0 to 9, and letters must be between A and F. For example: 62B91F2A98.
Setting Up Printing on Macintosh OS X 1. Double-click the Applications folder on your OS X drive. 2. Double-click the Utilities folder. 3. Double-click Print Center or Printer Setup Utility. If you see this screen, click Add. If EPSON Stylus C84 Series already appears in the printer list, go to step 6. 4. At the Printer List screen, click Add Printer. 5. Select EPSON TCP/IP in the Directory Services list at the top of the screen. Then click your printer in the list that appears and click Add.
Setting Up Printing on Macintosh OS 8.6 to 9.x 1. Open the Chooser from the Apple menu. 2. Click the C84 Series icon, then click the (EPSON Stylus C84 . . .) icon. Turn on background printing, make sure AppleTalk is active, then close the Chooser. You’re ready for wireless printing. For instructions, see Printer Basics.
Solving Wireless Printing Problems This chapter gives you information on solving problems with print server setup and wireless printing. If you have a problem with print quality or paper feeding, see Printer Basics for help. Note: If you need to clean or align the print head, follow the instructions in Printer Basics to run the appropriate utilities. These programs work on your wireless network the same as they do when the printer is connected directly to a computer.
Problems and Solutions Here are some troubleshooting tips if you are having trouble setting up your print server or printing over your wireless network. When you start WP-Admin, you see a message that Javaw.exe was not found. You must have the Java Runtime Environment installed on your computer to run WP-Admin. Uninstall the print server software, as described on page 51, then reinstall it as described in the instructions on page 21. You’re having trouble connecting to the print server.
■ If you are using WEP encryption on your wireless network, disable it on your computer before you configure the print server. Then enable WEP on the print server; see page 26 (Windows) or page 50 (Macintosh). When you’re done configuring the print server, enable WEP on your computer again. Note: If your access point only allows WEP-enabled clients to connect to it, you may have to set your computer’s wireless mode to 802.
You are getting a wireless signal, but you are not able to print. ■ Make sure the printer and print server are securely connected, both are plugged in, and the printer is turned on. ■ If you’re running Windows, make sure you set up your network port correctly. See the instructions beginning on page 28. ■ Make sure your wireless link has adequate signal strength—at least 50 percent.
Printing is too slow. ■ Try moving the print server away from large metal objects and other devices that interfere with radio signals, such as cordless phones, microwave ovens or Bluetooth devices. ■ Move your computer, print server, and access point (if you have one) closer to each other. ■ WEP can generate “overhead” that affects network performance. Try disabling WEP to increase print speed. ■ If you’re using infrastructure mode, change the RF Channel on your access point.
You want to use WEP encryption on your AirPort network. Because AirPort uses passwords that do not follow the standard for WEP encryption, you need to change your network password to a hexadecimal value. Follow these steps: 1. Create a computer-to-computer network without password protection on the Macintosh computer that you use to configure the print server. 2.
7. Add the printer to Print Center or the Printer Setup Utility, if you’re running Macintosh OS X (page 43) or select it in the Chooser if you’re running Macintosh OS 8.6 to 9.x (page 44). 8. For each Macintosh on your network, either select a connection to your base station from the AirPort Networks list, or join the computer-to-computer network that your print server is on. 9.
8. On the next screen, select Remove and click Next. Follow the instructions to remove the print server software. 9. If you’ve installed EpsonNet Direct Print, select it on the Add/Remove programs windows and click Add/Remove. Then follow the on-screen instructions. 10. When uninstall is complete, click OK. Then click OK again when you see the confirmation message. 11. Restart your computer. Macintosh OS X 10.1 to 10.
8. On the installer window, select Uninstall from the pull-down menu at the top of the window and click the Uninstall button. Select Uninstall Then click here 9. When you’re finished, click Quit. 10. Remove your printer CD-ROM and restart your Macintosh. Where To Get Help If you need help with your printer or print server, see the contact information below. If you need help using non-EPSON software with your printer, see the documentation for that software for technical support information.
To speak to a technical support representative, dial: ■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
Appendix A: Configuration Settings The Wireless Configuration screen includes both fields that display information and fields that allow you to modify print server settings. Since most of the settings are configured automatically based on your existing network, you don’t need to change these settings for the typical wireless network. Some settings, such as the Server Name or Password, you may want to change for convenience or security.
IP Address Address used to identify a node on a network supporting the TCP/IP protocol. The format for IP (Internet Protocol) addresses is a set of four bytes or segments, separated by periods. Each byte can have any value from zero (0) to 254. If you need to enter an address, make sure it conforms to the addressing scheme for your network and that it does not conflict with the IP address for any other node on your network. The print server’s default IP address is 192.0.0.192.
Boot Method Method the print server uses to obtain an IP address. AUTO attempts to detect your IP address through DHCP, BOOTP, and RARP. If unable to detect an IP address automatically, it uses the default IP address: 192.0.0.192. Leave this setting on AUTO, unless you assign the print server’s IP address manually. For manual configuration (without DHCP), change the boot method to STATIC.
SSID Name that identifies your wireless network, equivalent to the network name on Macintosh. When you configure the print server in WP-Admin, it automatically detects the SSID (Service Set Identifier) for the wireless network. The SSID must be the same for all nodes on the network for them to communicate. The maximum number of characters that you can use in this field is 32. Wireless Mode Mode used by computers on a wireless network to communicate with the print server.
WEP Key Disables or enables WEP (Wired Equivalent Privacy), which provides a level of security for your network. To communicate, all nodes on your network must use the same WEP key; if one node is WEP-enabled, all nodes must be WEP-enabled. See the documentation for your wireless adapter or access point for more information about WEP. If you have an AirPort network, see page 50. WEP Key Index Lets you choose between four WEP keys for either 64-bit or 128-bit WEP.
Configuration Settings
Appendix B: Specifications and Notices Print Server Specifications Printer Connection Parallel (IEEE-1284) Serial (9 pin; factory diagnostics only) Operating Systems Windows 98/NT 4/Me/2000/XP Mac OS 8.6 through OS X 3.x Dimensions Width: 6 inches (15.2 cm) Depth: 1.2 inches (3.2 cm) Height: 4.25 inches (10.8 cm) Electrical Input Power: 1 A @ 5 VDC External Power Supply: 115 VAC Wireless Communication Variable Data Rates: 11, 5.5, 2, 1 Mbps Frequency Band: 2.4 GHz ISM Range: up to 120 ft (36.
Epson America, Inc. Limited Warranty What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the EPSON printer and print server (the “Product”) covered by this limited warranty statement, if purchased new and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase.
does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the EPSON product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the EPSON product after its shipment from Epson, e.g., dealer or user-added boards or components.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Index Numerics 128 Bit/ 64 Bit WEP Key setting, 59 802.
H Help, EPSON, 53 to 54 I Infrastructure mode definition, 7, 58 illustration, 6 using in Windows, 19 using on Macintosh, 36, 37 Ink cartridges installing, 13 to 15 ordering, 54 Installing ink cartridges, 13 to 15 Macintosh software, 37 to 40 Windows software, 20 to 23 IP Address setting computer’s IP address, 56 default print server IP address, 56 network requirements, 26 Ipconfig, 56 J Java Runtime Environment, 46 L LEDs, 17, 49 Loading paper, 15 to 16 M MAC Address setting, 57 66 Index Macintosh Air
Print server configuring, 24 to 27, 40 to 42 connecting, 16 to 18 dimensions, 61 location, 11, 49 name, 41, 55 printing status page, 18 serial number, 55 specifications, 61 status lights, 17 test button, 18, 45 Print Show animations, 9 Printer checking, 16 connecting print server, 16 to 18 driver, description, 20, 37 lights, 16, 45 location, 11, 46, 49 test page, 16, 45 unpacking, 12 to 13 Printer check, running, 16 Printer Information Center, 9 Printer Setup Utility, 43 Problems communication error, 49 con
U Uninstalling software, 51 to 53 Unpacking, 12 to 13 USB, 7 W Warranty, 62 to 63 WEP problems, 47 setting up on AirPort, 36, 50 to 51 setting up on Windows, 20 WEP Key Index setting, 59 WEP Key setting, 59 WiFi channel and mode, 18, 57 Windows ad hoc mode, 19 infrastructure mode, 19 installing and configuring software, 20 to 23 network port, 28 to 33 security, 20 setting up additional computers, 33 to 34 system requirements, 7 uninstalling software, 51 to 52 68 Index Winipcfg, 56 Wireless cards, suppo
