WF-C8190 User's Guide
Contents WF-C8190 User's Guide ............................................................................................................................ 11 Product Basics .......................................................................................................................................... Installing the Optional Cabinet and Paper Cassettes ......................................................................... Installing the Optional Cabinet..........................................
Using Google Cloud Print ................................................................................................................... Setting Up Google Cloud Print on a Chromebook ......................................................................... Using the Mopria Print Service .......................................................................................................... Android Printing Using the Epson Print Enabler ..................................................................
Loading Paper and Envelopes in the Rear Paper Feed Slot .............................................................. Paper Loading Capacity ..................................................................................................................... Double-sided Printing Paper Types.................................................................................................... Available Epson Papers ...............................................................................................
Changing the Language of the Printer Software Screens ....................................................... 124 Changing Automatic Update Options .......................................................................................... 125 Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 126 Selecting Print Settings - Windows 10 S......................................................................................
Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 167 Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 168 Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac ............................... 169 Selecting Basic Print Settings - PostScript Printer Software - Mac .............................................
Cleaning the Print Head Using the Product Control Panel ...................................................... Cleaning the Print Head Using a Computer Utility................................................................... Print Head Alignment ....................................................................................................................... Aligning the Print Head Using the Product Control Panel ............................................................ Print Quality Adjustment...
Solving PostScript Printing Problems ............................................................................................... 242 Nothing Prints Using the PostScript Printing Software................................................................. 243 Documents Print Incorrectly Using the PostScript Printing Software ........................................... 243 Accessing Printer Properties - PostScript - Windows ..................................................................
Safety and Approvals Specifications ................................................................................................ PostScript Fonts............................................................................................................................... PCL Fonts ........................................................................................................................................ PCL Mode 5 Symbol Sets .................................................................
WF-C8190 User's Guide Welcome to the WF-C8190 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
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4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
8. Attach the front cover to the stands. 9. Remove the output tray from the product.
10. Remove the paper cassette from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws. 13. Insert the paper cassette you removed and attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product.
Parent topic: Installing the Optional Cabinet and Paper Cassettes Installing the Optional Paper Cassette Units You can install up to three optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1. Turn off the product, and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2.
5. Remove the output tray. 6. Remove the paper cassette from the product.
7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws. 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number. 13. Attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product. 15. Turn on the product. 16. Pull out and reinsert the paper cassettes in the optional paper cassette units and confirm that each cassette unit number is displayed on the screen. 17. Enable the optional paper cassette units in the printer software.
Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties.
3. Make sure Acquire from Printer is selected, and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
You see a screen like this: 4. Select the number of cassette units installed as the Lower Cassette setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 The NFC tag 2 The 3 The home button 4 The Paper Setting button 5 The 6 The 7 The arrow buttons and the OK button 8 The 9 The Data light 10 The Error light power button and light Stop button reset button Back button Status Icon Information Parent topic: Using the Control Panel 30
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. On the Home screen, press the right arrow button to select Wi-Fi and press the OK button to view or change the current network settings. Icons Description Displays additional information or instructions. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled.
You see a screen like this: 3. Select General Settings and press the OK button. 4. Select Basic Settings and press the OK button. 5. Press the down arrow button to select Language and press the OK button. 6. Use the arrow buttons to select a language and press the OK button. Parent topic: Using the Control Panel Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1.
You see a screen like this: 6. Select Daylight Saving Time and press the OK button. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Certain Basic Settings and Printer Settings • System Administration Settings • Network Settings • Web Service Settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines, using the control panel buttons to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To switch between letters or numbers and symbols, select • To change the keypad layout, select . • To enter commonly-used domain names, select • To enter a space, select .
You see a screen like this: 3. Press the down arrow button to select Basic Settings and press the OK button. 4. Press the OK button to select LCD Brightness. 5. Press the left or right arrow buttons to decrease or increase the brightness. 6. Press the up arrow button to select OK. 7. Press the OK button to exit.
Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > PC Connection via USB. You see a screen like this: 3. Select Disable and press the OK button. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
3 Optional cabinet 1 Rear paper feed edge guides 2 Paper support and extension 39
3 Rear paper feed slot (B1) 4 Feeder guard 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
1 Control panel 2 Print head 3 Front cover (A) Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
2 AC inlet 3 Rear cover 1 (D1) 4 Paper cassette rear covers (E) 5 Service USB port for future use (do not remove sticker) 6 USB port 7 LAN port Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time.
1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3. Press the OK button to select General Settings. 4. Press the OK button to select Basic Settings. 5. Press the down arrow button to select Sleep Timer and press the OK button. 6. Select the number field and press the OK button. 7. Use the arrow and OK buttons to select a time period from 1 to 240 minutes. 8. Select OK then press the OK button.
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3. Press the OK button to select General Settings. 4. Press the OK button to select Basic Settings. 5. Press the down arrow button to select Power Off Timer and press the OK button. 6.
Using the Epson iPrint Mobile App Using Epson Remote Print Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3.
6. Press the OK button to select Register. 7. Press the OK button to select Start Setup. 8. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address.
5. Open Epson iPrint and select your Epson product. Now you are ready to print with your mobile device and your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Epson Print Enabler plug-in from Google Play. 3.
Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2.
3. Touch the NFC antenna of your mobile device to the NFC tag on your product. Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for more details. Epson iPrint opens. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 4. Touch the NFC antenna of your mobile device to the product NFC tag on your product again. The printer and mobile device connect.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select • To change the keypad layout, select • To enter a space, select . . . 8.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen like this: 3. Select Wi-Fi Direct > Start Setup. 4. Select Start Setup again. You see a screen like this: 5. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 6.
You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.
You see a screen like this: 3. Select Router. 4. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
You see a screen like this: 3. Select General Settings > Network Settings > Network Status > Print Status Sheet > Print. 4. Press the OK button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options.
Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2.
You see a screen like this: 3. Select Router > Change Settings > Others > Disable Wi-Fi. 4. Select Start Setup to disable Wi-Fi.
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/PR. (You can change this setting later as needed.
After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to step 9. Note: You can customize and filter your product search results by clicking Display Settings.
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer. 8. Click OK, then skip the remaining steps. 9.
The selected products appear in the lower section of the screen. 10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK.
3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product. Note: These settings can be locked by an administrator.
You see a screen like this: 5. Select PDL Print Configuration. You see a screen like this: 6. Select one of the options shown above, then select the PDL print configuration options you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
PDL Print Configuration Available option settings Description Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper types Sets the default paper type for PCL or PostScript printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On/Off Saves ink by reducing print density Print Order Last P
PDL Print Configuration Available option settings Description Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set Various Selects the default symbol set.
PDL Print Configuration Available option settings Description Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page.
You see a screen like this: 5. To change interface settings, scroll down and select the interface options for your connection type. 6. To select printer language settings, select Printing Language, then select the printing language options for your connection type. 7. When you are finished, press the home button to return to the Home screen.
Option Available settings Description Printing Language Auto Select the language for the USB or network interface PCL PS3 PDF Parent topic: Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Font List You can print a PCL or PS3 (PostScript) font list to confirm the current font information. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Scroll down and select Printer Status/Print. 4. Select Print Status Sheet. 5.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Paper Types Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette: A3 (11.7 × 16.
1. Make sure the product is not operating and pull out the paper cassette. 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using.
3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way into the product.
• Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Specifications Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1.
2. Slide the edge guides outward. 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot.
Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge guides. • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Press the Paper Setting button.
You see a screen like this: 7. Select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, except when the long edge is set as the width of a user-defined paper size. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides.
Paper Loading Capacity As described in the tables below, do not load paper in the paper cassettes above the arrow marks on the side edge guides. Standard and Thick Paper Capacity - Rear Paper Feed Slot You can load up to the following number of standard paper (17 to 24 lb [64 to 90 g/m2]) sheets in the rear paper feed slot: • 85 sheets for available paper sizes* from A6 (4.1 × 5.8 inches [105 × 148 mm]) to Legal (8.
Paper type Paper size Loading capacity Cassette 1 Plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper High-quality plain paper Copier paper Available paper sizes* from Executive (7.25 × 10.5 inches [184 × 267 mm]) to A3 (11.7 × 16.5 inches [297 × 420 mm]) Cassettes 2-4 (optional) Up to the arrow mark on the edge guide User defined (5.8 × 8.27 inches [148 × 210 mm] to 11.7 × 17 inches [297 × 431.8 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) A6 (4.1 × 5.
Paper type Thick paper (25 to 53 lb [91 to 200 g/m2]) Paper size Loading capacity Available paper sizes* from Executive (7.25 × 10.5 inches [184 × 267 mm]) to A3 (11.7 × 16.5 inches [297 × 420 mm]) Cassette 1 Cassettes 2-4 (optional) 120 200 120 — User defined (5.8 × 8.27 inches [148 × 210 mm] to 11.7 × 17 [297 × 431.8 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) User-defined (4.1 × 5.8 inches [105 × 148 mm] to 11.7 × 17 inches [297 × 431.
Paper type Epson Presentation Paper Matte Loading capacity Cassette 1 Cassettes 2-4 (optional) Rear paper feed slot — — 70 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]) 50 sheets: 11 × 17 inches (279 × 432 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]) Epson Premium Presentation Paper Matte — — 20 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8 × 10 inches (203 × 254 mm) 10 sheets: A3 (11.7 × 16.
Paper type Epson Premium Photo Paper Glossy Loading capacity Cassette 1 Cassettes 2-4 (optional) Rear paper feed slot — — 20 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8 × 10 inches (203 × 254 mm), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm) 10 sheets: 11 × 17 inches (279 × 432 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]), 13 × 19 inches (330 × 483 mm) Epson Premium Photo Paper Semi-gloss — — 20 sheets: Letter (8.
Related references Paper Specifications Double-sided Printing Paper Types Check the table below to see which papers are available for printing double-sided.
Available Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.
Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 A4 (8.3 × 11.7 inches [210 × 297 mm]) S041140 20 11 × 17 inches (279 × 432 mm) S041156 20 13 × 19 inches (330 × 483 mm) S041143 20 4 × 6 inches (102 × 152 mm) S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.
Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the Paper Setting button. You see a screen like this: 2. Select the paper source you want to select settings for, based on the letter labeling the source on your product. You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type.
6. Select the paper type for the paper you loaded. 7. Select the back arrow to select another paper source or press the home button to exit. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 6. Select Paper Source Settings. 7. Select the Paper Source Settings options you want to use. 8.
Paper Source Settings option Available settings Description Auto Select Settings Available paper sources Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper settings Note: More than one paper source needs to be set to On.
3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper.
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows Entering a User ID and Password for Printing Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
• Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2. Click the Settings button.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. Select one of the following Tone Correction options: • Select Automatic to automatically adjust the brightness and contrast for your image.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1.
You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click Printer properties. and select Devices and Printers. Right-click your product and select • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab.
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings.
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from.
10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray.
1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
High Speed Printing Speeds up printing but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows Parent topic: Printing from a Computer Synchronizing Printer Settings - Epson Universal Print Driver - Windows You may need to synchronize the print
You see this window: 3. Make sure Acquire from Printer is selected and click Get. Note: Select the Only Optional Information checkbox if you only want to enable optional equipment, such as an optional cassette unit. The product's settings and other information appears in the Current Printer Information area. 4. Click OK.
Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. Note: The names of settings on the universal print driver screens may vary slightly, depending on the version of the print driver you have installed. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape.
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Grayscale setting. 10.
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
2. Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: • Watermark: adds a visible watermark to your printout. Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark. • Header/Footer: adds information such as the date and time to the top or bottom of your printout.
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles. • Head Cleaning lets you clean the print head. • Network printer search lets you search for and connect to a product on the network.
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.
Offset Settings Lets you make fine-tune adjustments to the print position of data on your printout. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Refine screening pattern Prints graphics with a finer screening pattern.
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printing Preferences.
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1.
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description Watermark Various text watermarks Lets you select the text for the watermark or prohibit watermarks Add/Delete Lets you add or delete a customized text or image-based watermark Settings Lets you select the size, position, and other watermark settings Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Allows color printing Grayscale Allows printing in black or shade
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK.
Printing with the PostScript (PS3) Printer Software - Windows You can print with the PostScript (PS3) printer software using any Windows printing program, as described in these sections. Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.
• A4 (8.3 × 11.7 inches [210 × 297 mm]) • B4 (13.9 × 9.84 inches [353 × 250 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • A3 (11.7 × 16.5 inches [297 × 420 mm]) • 13 × 19 inches (330 × 483 mm) • 11 × 17 inches (279 × 432 mm) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 1.
You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Black & White setting. 7. Click the Layout tab.
You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 12. To create a folded booklet out of your photo or document, select the Booklet option.
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the Print Quality option that matches the print quality you want to use. 3.
8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print.
• A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A3 (11.7 × 16.5 inches [297 × 420 mm]) • 13 × 19 inches (330 × 483 mm) • 11 × 17 inches (279 × 432 mm) • B4 (13.9 × 9.84 inches [353 × 250 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings: 9.
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. • For the best printing with reduced speed, select Maximum. 13. Select Color from the Feature Sets pop-up menu.
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options.
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu.
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use the product's default color matching, select In printer.
Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers When ink is expended, or the maintenance box and cassette rollers are at the end of their service life, you need to replace them. The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements.
Checking Ink Status on the LCD Screen When one of your ink cartridges is low or expended, you see a message on the LCD screen. You can also check the status of the ink cartridges and maintenance box from the product control panel. 1. Press the 2. Select the home button, if necessary. icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the Display Epson Offers checkbox.
Parent topic: Check Cartridge and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Standard capacity High-capacity Extra High-capacity Black T912 T912XL T912XXL Cyan T912 T912XL T912XXL Magenta T912 T912XL T912XXL Yellow T912 T912XL T912XXL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
5. Remove the new cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6. Gently shake the ink cartridge horizontally about fifteen times. Caution: Do not remove any labels or seals, or ink will leak.
7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover. The product starts charging the ink and returns to its previous state when finished. Note: Do not turn off the printer during ink replacement. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.
Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.
Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
• Do not remove the film on the top of the box or ink may leak. • Do not tilt the maintenance box after removing it or ink may leak. • Do not touch the openings in the maintenance box or you may get ink on you. • Do not drop the maintenance box or subject it to strong shocks. • Do not store the maintenance box in high or freezing temperatures. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight.
4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the product.
8. Pull up the roller tabs and slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover as shown and press it down until it clicks into place. 11. Insert rear cover 2 (D2).
12. Close the rear cover 1 (D1). 13. On paper cassette 1, pull up on the lever as shown to release the roller. 14. Slide the roller towards the lever and lift it out of the cassette.
15. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 16. Press down on the lever as shown to lock the roller in place. 17. Insert the paper cassette all the way into the product. Reset the maintenance roller counter for paper cassette 1 to keep track of roller usage.
Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4. There are different rollers for paper cassette 1 and the other paper cassettes. 1. Turn off the product. 2. Wait for the power light to turn off, then unplug the power cord. 3. Remove the replacement rollers from their package. Caution: If there is any dirt or dust on the rollers, clean them with a soft, moist cloth. Using a dry cloth can damage the surface of the roller.
4. Pull out the paper cassette.
5. Open the rear cover (E) that matches with the paper cassette you removed.
6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down the roller tabs and slide the rollers to the right to remove them.
8. Insert the replacement rollers and slide them to the left until they click into place. 9. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 10. Close the rear cover (E). 11. On the paper cassette you removed, pull up on the lever as shown to release the roller. 12. Slide the roller towards the lever and lift it out of the cassette.
13. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 14. Press down on the lever as shown to lock the roller in place. 15. Insert the paper cassette all the way into the product. Reset the maintenance roller counter for the paper cassette to keep track of roller usage.
You see a screen like this: 3. Scroll down and select Maintenance Roller Information. 4. Select Reset Maintenance Roller Counter. 5. Select the paper cassette in which you replaced the rollers. 6. Select Yes. 7. Select Yes again to confirm the reset. 8. If you want to feed a sheet of paper to check the roller installation, select Yes. (Otherwise, select No.) 9. Press the home button to exit.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
Print head needs cleaning 7. Do one of the following: • If there are no gaps, select . • If there are gaps or the pattern is faint, select and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Nozzle Check. You see a window like this: 5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning 7. If there are no gaps, click Finish. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again.
Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance > Print Head Cleaning. You see a screen like this: 5. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen.
Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6. Check the printed patterns on the alignment sheet and select the number representing the pattern with the least misaligned vertical line on the LCD screen: 7. Select Done.
3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Quality Adjustment. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line.
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality, you can adjust the quality for each paper type. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
You see a screen like this: 5. Scroll down and select Print Quality Adjustment per Paper. 6. Select one of the following options: • Print Pattern to adjust the paper type for your printer • Enter Set Value to enter paper type alignment information for use on multiple printers of the same model 7. Select a paper type. 8.
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 9. Select Done. Parent topic: Print Quality Adjustment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers. 1.
You see a screen like this: 4. Select the paper source you want to clean and select Start. 5. Do one of the following: • If the paper came out clean, select Finish. • If the paper did not come out clean, select Run to clean the paper guide again. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times. Note: If the paper is still smeared or scuffed, repeat these steps to clean the other paper sources.
Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product.
5. Pull out the paper cassette. 6. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 7. Insert the paper cassette all the way into the printer. 8. Repeat steps 5 through 7 for any additional paper cassettes.
9. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting the Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
2. Remove all the paper from the product. 3. Wait for the power light to turn off, then unplug the power cord. 4. Disconnect any connected cables. 5. Close the rear paper support and remove the output tray. Note: Do not place the output tray on top of the product. The output tray can fall while the product is being moved and you can be injured. 6. Remove the optional cabinet and paper cassettes (if they are installed) before lifting the product.
Solving Problems Check these sections for solutions to problems you may have using your product.
• macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen. You can also check for errors by pressing the Job/Status button and selecting Printer Status.
LCD screen message Condition/solution Unsupported Paper Cassette Units have been installed. Turn the power off and uninstall. For details, see your documentation. Unsupported optional paper cassette units are installed. Remove the unsupported units. Cannot print because XX is out of order. You can print from another cassette. Turn the product off and then back on again. Reinsert the indicated paper cassette. If the error persists, contact Epson for support.
LCD screen message Condition/solution Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is correctly configured. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.
You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Print. The nozzle pattern prints. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings.
Parent topic: Solving Problems Related concepts Print Head Cleaning Print Quality Adjustment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
• All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen. 6. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product.
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
• Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Solving Paper Problems Check these sections if you have problems using paper with your product.
• If paper does not feed correctly after replacing the maintenance rollers, make sure you installed the maintenance rollers correctly. • If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing software. • If your product pauses during printing, make sure the front cover is closed. • The maintenance rollers may be at the end of their service life. Check the maintenance roller status and replace them if necessary.
• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury. Do not touch any protruding parts inside the product.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows.
• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap • Windows: Select Printer Properties, click the More Options tab and make sure the High Speed setting is enabled. • Mac: Select System Preferences , select Printers & Scanners, then select your product. Select Options & Supplies, then select Options (or Driver) and enable the High Speed Printing setting.
Documents Print Incorrectly Using the PostScript Printing Software Accessing Printer Properties - PostScript - Windows Parent topic: Solving Problems Nothing Prints Using the PostScript Printing Software If your document doesn't print, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure the Printer Settings > Printing Language setting is set to Auto or PS3. • Make sure your product is selected as the printer in your printing program.
Accessing Printer Properties - PostScript - Windows You can access the printer properties to view and change product settings for PostScript printing. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product. You can use the preview option in your printer software to check your margins before you print.
• If your product is connected to a USB hub, connect it directly to your computer instead. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. • Windows or Mac: Make sure you are using the printer software for this product. Check the product name at the top of the driver window.
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Related concepts Print Head Nozzle Check Print Head Cleaning Print Quality Adjustment Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Related topics Loading Paper Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorre
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the Print Density and/or Increase Ink Drying Time settings. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head.
• Adjust the print quality in the product software. • Clean the paper path.
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the image size for printing, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • If using the PostScript printer driver, try adjusting the Color Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson ink and paper.
3. Do one of the following: • Windows 10: Click and select (Settings) > Apps > Apps & features. Select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product, if necessary, and click OK.
5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Windows Server supports only the printer driver; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Executive (7.25 × 10.
Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.93 inches (49 mm) minimum 3 Reduced print quality area/bottom: 2.
1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.20 inch (5 mm) minimum 3 Reduced print quality area/left: 2.13 inches (54 mm) minimum 4 Reduced print quality area/right: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Dimension Specifications Printer only Height Storage: 15.2 inches (386 mm) Printing: 22.5 inches (571 mm) Width Storage: 24.1 inches (613 mm) Printing: 24.1 inches (613 mm) Depth Storage: 29.7 inches (755 mm) Printing: 34.1 inches (866 mm) Weight Approx. 77.8 lb (35.3 kg) (without ink cartridges or power cord) Printer with 3 optional cassettes and the optional cabinet Height Storage: 41.6 inches (1056 mm) Printing: 48.8 inches (1240 mm) Width Storage: 30.4 inches (772 mm) Printing: 30.
Rated current 1.0 to 0.5 A Power consumption Printing: Approximately 37 W (ISO/IEC24712) Ready mode: Approximately 8.5 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.
Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA2-Enterprise (AES) WEP (64/128 bit) Note: Wi-Fi Direct supports only WPA2-PSK (AES). Frequency band 2.4 GHz Maximum radio-frequency power transmitted 20 dBm (EIRP) Communication mode Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard IEEE802.3i (10BASE-T)* IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T)* IEEE802.
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules.
Font name Family HP equivalent URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet — Coronet URW Clarendon Condensed — Clarendon Condensed URW Classic Sans Medium, Bold, Italic, Bold Italic Univers URW Classic Sans Condensed Medium, Bold, Italic, Bold Italic Univers Condensed Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond Mauritius — Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium,
Font name Family HP equivalent Standard Symbol — SymbolPS Parent topic: Technical Specifications PCL Fonts Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic, Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet — Coronet
Font name Family HP equivalent Symbol set NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial 3 Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New 3 Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3 Palladio Roman, Bold, Italic, Bold Italic Palatino 3 URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde Gothic 3 URW Bookman Light, Demi, Light Italic, Demi Italic ITC Book
Font name Family HP equivalent Symbol set URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Line Printer, Symbol set 9 OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name Family Symbol set OCR A — 10 OCR B — 11 Code 39 9.37cpi, 4.68cpi 12 EAN/UPC Medium, Bold 13 Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable. Print a sample and check for readability before printing large quantities.
Symbol set name Attribute Font classification EMC94-1 0N 1, 2, 3, 9 Swedis2 0S 1, 2, 3 ANSI ASCII 0U 1, 2, 3, 7, 8 UK 1E 1, 2, 3 French2 1F 1, 2, 3 German 1G 1, 2, 3 Legal 1U 1, 2, 3, 9 8859-2 ISO 2N 1, 2, 3, 9 Spanish 2S 1, 2, 3 ISO 8859/4 Latin 4 4N 1, 2, 3 Roman-9 4U 1, 2, 3 PsMath 5M 1, 2, 3, 7, 8 8859-9 ISO 5N 1, 2, 3, 9 WiTurkish 5T 1, 2, 3 MSPublishin 6J 1, 2, 3 VeMath 6M 1, 2, 3 8859-10 ISO 6N 1, 2, 3, 9 DeskTop 7J 1, 2, 3 Math-8 8M 1, 2, 3,
Symbol set name Attribute Font classification IBM-US 10U 1, 2, 3, 9 IBM-DN 11U 1, 2, 3, 9 McText 12J 1, 2, 3 PcMultiling 12U 1, 2, 3, 9 VeInternati 13J 1, 2, 3 PcEur858 13U 1, 2, 3 VeUS 14J 1, 2, 3 PiFont 15U 1, 2, 3 PcE.Europe 17U 1, 2, 3 Unicode 3.
Symbol set name Attribute Font classification PC-862, Hebrew 15Q 1, 7 Arabic8 8V 8 HPWARA 9V 8 Pc864Ara 10V 8 Symbol 19M 4 Wingdings 579L 5 ZapfDigbats 14L 6 OCR A 0O 10 OCR B 1O 11 OCR B Extension 3Q 11 Code3-9 0Y 12 EAN/UPC 8Y 13 Parent topic: Technical Specifications 272
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet.
• Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. • When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink.
Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident.
• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally.
law or in equity. The arbitrator may award you the same damages as a court could, and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. In some instances, the costs of arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
1.7 Opt-out.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.
