User Guide
Table Of Contents
- Contents
- Product Basics
- Wi-Fi Networking
- Loading Paper
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Using Memory Cards With Your Product
- Using an External Device with Your Product
- Replacing the Ink Cartridge
- Adjusting Print Quality
- Transporting and Cleaning Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Memory Card Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Paper Specifications
- Printable Area Specifications
- Ink Cartridge Specifications
- Memory Card Specifications
- External USB Device Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
143
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings - Product Software
Related tasks
Cleaning the Paper Path
Loading Paper in the Paper Feed Slot
Related topics
Replacing the Ink Cartridge
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image in an image-editing program, you need to increase the resolution setting to
retain a high image quality. Increase the resolution by the same amount you increased the image size.