User Guide
Table Of Contents
- Contents
- Product Basics
- Wi-Fi Networking
- Loading Paper
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Using Memory Cards With Your Product
- Using an External Device with Your Product
- Replacing the Ink Cartridge
- Adjusting Print Quality
- Transporting and Cleaning Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Memory Card Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Paper Specifications
- Printable Area Specifications
- Ink Cartridge Specifications
- Memory Card Specifications
- External USB Device Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
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Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the home button, if
necessary, select Help and press the OK button.
LCD screen message Condition/solution
Printer error Turn the product off and then back on again. If the error continues, check for
a paper jam. If there is no paper jam, contact Epson for support.
Operation canceled. An
error occurred while
saving.
The memory card or external storage device has a problem or may be
damaged. Make sure the memory card or external device is inserted
correctly and meets the specifications for the product.
Paper Configuration is
disabled
The Paper Configuration setting must be turned on to use AirPrint. Keep this
setting enabled unless you always use the same size and type of paper and
do not need to change the paper settings.
Ink is low You can continue printing until you are prompted to replace the ink cartridge.
A printer's ink pad is
nearing the end of its
service life
An ink pad is near the end of its service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the start button.)
A printer's ink pad is at
the end of its service life
An ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
Combination of IP
address and subnet
mask is invalid
There is a problem with the network connection to your product. Check the
solution links in this topic.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still see this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the