User’s Guide NPD4502-00 EN
Epson AcuLaser M7000 Series User's Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Epson AcuLaser M7000 Series User's Guide Albertus, Arial, Coronet, GillSans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Epson AcuLaser M7000 Series User's Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64. ❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic Edition, and Windows 7 Professional Edition.
Epson AcuLaser M7000 Series User's Guide Contents Safety Instructions Warning, Caution, and Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M7000 Series User's Guide Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Selecting and Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M7000 Series User's Guide System Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Emulation Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Printing Menu. . .
Epson AcuLaser M7000 Series User's Guide Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Installing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Removing a memory module. .
Epson AcuLaser M7000 Series User's Guide Cannot access the shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Printout is garbled. . .
Epson AcuLaser M7000 Series User's Guide The printer fonts cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 The printer does not print normally via the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 The printer does not print normally via the network interface. . . . . . . .
Epson AcuLaser M7000 Series User's Guide Imaging Cartridge/Return Imaging Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Appendix B Where To Get Help Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Before Contacting Epson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M7000 Series User's Guide Safety Instructions Warning, Caution, and Note w Warning must be followed carefully to avoid bodily injury. c Caution must be observed to avoid damage to your equipment. Note contains important information and useful tips on the operation of your printer. Important Safety Instructions Setting up the printer ❏ Because the printer weighs approximately 22 kg (48.5 lb) with consumable products installed, one person should not lift or carry it.
Epson AcuLaser M7000 Series User's Guide ❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with this product. Use of the another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock. ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Epson AcuLaser M7000 Series User's Guide ❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. ❏ Use only optional products, such as the paper cassette units and the printer stand, produced specifically for this product.
Epson AcuLaser M7000 Series User's Guide To install and use any of the following options, you will need the indicated amount of additional space. A 500-Sheet Paper Cassette Unit adds 9.5 cm to the bottom of the printer. In addition to space considerations, always heed the following precautions when finding a place to locate the printer: ❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord. ❏ Do not put your printer where the cord will be stepped on.
Epson AcuLaser M7000 Series User's Guide * CAUTION ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. ❏ Do not sit or lean on the printer. Do not put heavy objects on the printer. ❏ Do not use any kind of combustible gases in or around the printer.
Epson AcuLaser M7000 Series User's Guide Handling the consumables ❏ Do not burn used consumables because they might explode and injure someone. Dispose of them according to local regulations. ❏ Be sure to keep consumable components out of the reach of children. ❏ When handling an imaging cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify an imaging cartridge or take it apart. ❏ Do not touch the toner. Always keep toner away from your eyes.
Epson AcuLaser M7000 Series User's Guide Safety Information Laser safety labels w Warning: The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label similar to the one shown below is attached to the back of the printer in countries where required.
Epson AcuLaser M7000 Series User's Guide ❏ Use of multiple laser printers in a confined area ❏ Operation in conditions of extremely low humidity ❏ Poor room ventilation ❏ Long, continuous printing together with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are: ❏ Not blown directly into the user’s face ❏ Vented directly out of the building whenever possible Safety Instructions 19
Epson AcuLaser M7000 Series User's Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view a. face-down tray b. control panel c. right side cover d. standard lower paper cassette e. power switch f.
Epson AcuLaser M7000 Series User's Guide Rear view * a. cover B b. upper option cover c. AC inlet d. lower option cover e. Ethernet interface connector* f. Type-B interface card slot cover g. USB interface connector When the printer is in the deep sleep mode or the power off mode, the Ethernet interface connector’s LED does not light.
Epson AcuLaser M7000 Series User's Guide Inside the printer a. imaging cartridge b. cover A c. MP tray d.
Epson AcuLaser M7000 Series User's Guide a. LCD panel Displays printer status messages and control panel menu settings. b. Pause/Cancel button Press once to pause. Press again to recover from pause. While paused, the following operations are available on the control panel. - Canceling the current print job or stored print jobs. - Interrupting print jobs to print a stored print job. For instructions on these operations, see “Canceling Printing” on page 96 and “Interrupting Printing” on page 97. c.
Epson AcuLaser M7000 Series User's Guide ❏ 500-Sheet Paper Cassette Unit (C12C802702) This unit increases paper feeding capacity up to 500 sheets of paper. You can install up to two units. ❏ Duplex Unit (C12C802712) This unit allows for automatic printing on both sides of paper. ❏ Memory Module This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM can be increased up to 320 MB by adding an additional 256 MB RAM DIMM.
Epson AcuLaser M7000 Series User's Guide Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide Provides network administrators with information on both the printer driver and network settings. Font Guide Provides you with information on fonts used on the printer. Online Help for printer software Click Help for detailed information and instructions on the printer software that controls your printer.
Epson AcuLaser M7000 Series User's Guide Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 35. For specifications or details about the paper types and sizes, see “Paper” on page 181. c Caution: Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
Epson AcuLaser M7000 Series User's Guide 2. Slide the paper guides to accommodate the paper you are loading. Note: When the loading paper size is bigger than B4, open the extension tray on the MP tray to accommodate the paper.
Epson AcuLaser M7000 Series User's Guide 3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides to get a snug fit. Note: Make sure that you do not load paper beyond the limit mark.
Epson AcuLaser M7000 Series User's Guide 4. Turn the tray paper size switch to match the size of the loaded paper. Note: ❏ After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, see “Tray Menu” on page 60. ❏ If the tray paper size switch is set to , set the MP Tray Size setting on the control panel to match the size of the loaded paper. For details, see “Tray Menu” on page 60.
Epson AcuLaser M7000 Series User's Guide 2. Remove the tray cover. 3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Note: When loading paper that is A3, B4, A4 portrait, or larger, extend the paper cassette. If you do not need to extend the paper cassette, go to step 8.
Epson AcuLaser M7000 Series User's Guide 4. Slide the unlock levers outward. 5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size.
Epson AcuLaser M7000 Series User's Guide 6. Slide the unlock levers back to their lock positions. 7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.
Epson AcuLaser M7000 Series User's Guide 8. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark. 9. Insert the paper size label into the front of the paper cassette. 10. Replace the tray cover.
Epson AcuLaser M7000 Series User's Guide 11. Reinsert the paper cassette into the printer. Note: After loading paper, set the Cassette1 Size and Cassette1 Type settings to match the loaded paper size and paper type on the control panel. For details, see “Tray Menu” on page 60. Notes on loading A4 size paper You can load A4 size paper both in portrait and landscape orientation in the printer. Set the printer as follows when you load A4 size paper.
Epson AcuLaser M7000 Series User's Guide Output Tray The output tray is located on the top of the printer. Since printouts are output face-down, this tray is also referred to as the facedown tray. Up to 250 sheets can be stacked when using the plain paper. Extend the paper support to accommodate the size of the paper loaded in the MP tray or lower paper cassette to prevent it from slipping off the printer.
Epson AcuLaser M7000 Series User's Guide ❏ Labels that completely cover the backing sheet, with no gaps between the individual labels MP tray Printer driver settings Paper Size A4, LT Paper Source MP Tray Paper Type Labels Note: ❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might be wrinkled. Make a trial print run before you print on a lot of labels. ❏ Duplex printing is not available for labels.
Epson AcuLaser M7000 Series User's Guide MP tray a. C5, IB5 b. MON, C10, DL, C6 Printer driver settings Paper Size MON, C10, DL, C5, C6, IB5 Paper Source MP Tray Note: ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes. ❏ Duplex printing is not available for envelopes.
Epson AcuLaser M7000 Series User's Guide Lower paper cassettes Printer driver settings * Paper Size A4, A3, A5, B4, B5, LT, LGL Paper Source Cassette1, Cassette2*, Cassette3* Paper Type Thick (for 91 to 157 g/m2 paper) Available only when the optional paper cassette unit is installed. Note: Paper thicker than 106 g/m2 cannot be used for duplex printing.
Epson AcuLaser M7000 Series User's Guide Custom paper size MP tray Printer driver settings * Paper Size User Defined Size* Paper Source MP Tray Paper Type Normal, Transparency, Labels, Thick, Extra Thick 75.0 × 98.4 mm at the minimum and 297.0 × 508.0 mm at the maximum Lower paper cassettes Printer driver settings Paper Size User Defined Size*1 Paper Source Cassette1, Cassette2*2, Cassette3*2 Paper Type Normal, Thick *1 76.2 × 148.0 mm at the minimum and 297 × 431.
Epson AcuLaser M7000 Series User's Guide Cancelling a Print Job From the printer To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 96. From the computer For Windows users Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu. Setting the Print Quality You can change the print quality of printouts through settings in the printer driver.
Epson AcuLaser M7000 Series User's Guide Using the Automatic setting For Windows users 1. Click the Basic Settings tab. 2. Click Automatic, then choose desired printing quality. 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab.
Epson AcuLaser M7000 Series User's Guide 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info. button on the Optional Settings tab.
Epson AcuLaser M7000 Series User's Guide Note: ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings. ❏ You cannot delete predefined settings.
Epson AcuLaser M7000 Series User's Guide 3. Select the Toner Save check box, then click OK. Improving text quality in color documents When you print a document in color, text quality can be improved by printing the text in black. 1. Click the Basic Settings tab. 2. Select Enable from the Print Text In Black drop-down list. 3. Click OK. Adjusting the weight of thin lines Thin lines can be printed in thicker lines as visible. 1. Click the Basic Settings tab. 2.
Epson AcuLaser M7000 Series User's Guide 2. Select the Duplex check box, then select Left, Top, or Right as the binding position. Note: The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If it is not recognized, confirm that the option is set to Installed on the Optional Settings tab. If necessary, update the installed option information manually. For details, see “Making Optional Settings” on page 165. 3.
Epson AcuLaser M7000 Series User's Guide 2. Select the Print Layout check box and the number of pages you want to print on one sheet of paper. 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab.
Epson AcuLaser M7000 Series User's Guide 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages by a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size. 4.
Epson AcuLaser M7000 Series User's Guide 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2. Click Add New Watermark. 3. Select Text or BMP and type a name for the new watermark in the Name box. 4.
Epson AcuLaser M7000 Series User's Guide ❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark you want to edit in the Name box, and make appropriate settings, then click OK. ❏ To remove the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark you want to delete in the Name box, then click Delete. ❏ The saved watermarks can only be used with the printer driver you saved them to.
Epson AcuLaser M7000 Series User's Guide Note: ❏ If you select Collate Number, the number of copies is printed. ❏ When using the reserve job function, you cannot select Collate Number. 4. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
Epson AcuLaser M7000 Series User's Guide 4. Type the form name in the Form Name box and its description in the Description box. 5. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background of the document. 6. Select the Assign to Paper Source check box to display the form name in the Paper Source drop-down list on the Basic Settings tab. 7. Click OK.
Epson AcuLaser M7000 Series User's Guide 1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing an overlaid document” on page 51. 2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection dialog box. 3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced Layout dialog box.
Epson AcuLaser M7000 Series User's Guide 2. Select Copy from the Anti-Copy Pattern drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Printing Multiple Print Jobs at Once This function allows you to print several documents created by different applications at once arranging settings, such as the printing order, duplex, and the print layout. 1. Click the Basic Settings tab. 2.
Epson AcuLaser M7000 Series User's Guide Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the Software Disc. Note: This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003. After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar.
Epson AcuLaser M7000 Series User's Guide Reserve Job Option Description Re-Print Job Lets you print the job now and store it on the printer’s memory. You can print the same job several times. Verify Job Lets you print one copy now to verify the content. You can print multiple copies later. Confidential Job Lets you apply a password to the print job. You can print the job entering the password on the printer’s control panel. Sending the print job For Windows users 1.
Epson AcuLaser M7000 Series User's Guide Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.
Epson AcuLaser M7000 Series User's Guide Use the u Up and d Down buttons to scroll through available settings, then press the r Right button to select a setting and return to the previous level. Press the l Left button to return to the previous level without changing the setting. Note: ❏ You need to turn the printer off and then on to activate some settings. For details, see “Control Panel Menus” on page 58. ❏ The OK button can be used instead of the r Right button in step 3 or 5. 6.
Epson AcuLaser M7000 Series User's Guide Control Panel Menus Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done. Information Menu Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font sample.
Epson AcuLaser M7000 Series User's Guide Print Configuration Status Sheet Prints a sheet showing the current printer settings and installed options. This sheet can be useful to confirm whether option have been installed correctly. Print Supplies Status Sheet Prints a sheet showing information about consumables. Print Usage History Sheet Prints a sheet showing the history of the printer’s usage. Reserve Job List Prints a list of reserved print jobs stored on the printer’s memory.
Epson AcuLaser M7000 Series User's Guide Displays the total number of pages printed by the printer. System Information Menu The following information is displayed.
Epson AcuLaser M7000 Series User's Guide Select your paper size from this menu. The tray paper size switch setting is enabled if it is not set to . MP Type Lets you set the paper type loaded in the MP tray. Cassette1 Size/Cassette2 Size/Cassette3 Size Displays the paper size loaded in the standard and optional paper cassettes. Cassette1 Type/Cassette2 Type/Cassette3 Type Lets you select the paper type loaded in the standard and optional paper cassettes.
Epson AcuLaser M7000 Series User's Guide Printing Menu Note: The settings are overridden by the settings made in the printer driver.
Epson AcuLaser M7000 Series User's Guide Wide A4 Selecting On decreases the left and right margins to 3.4 mm. Media Type Specifies the paper type. Page Side Select Front when printing on the front of normal paper (Plain), thick paper (Thick), or extra thick paper (Extra Thick). Paper Source Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the optional paper cassette unit.
Epson AcuLaser M7000 Series User's Guide Adjusts the weight of thin lines so they are printed clearly. Top Offset Makes fine adjustments to the vertical printing position of the page. c Caution: Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer. LeftOffset Makes fine adjustments to the horizontal printing position of the page. This is useful for fine adjustments.
Epson AcuLaser M7000 Series Item Settings (default in bold) Duplex*1 *2 Off, On Binding*1 *2 Long Edge, Short Edge Start Page*1 *2 Front, Back Skip Blank Page*3 Off, On Auto Eject Page*4 Off, On Size Ignore Off, On Auto Cont Off, On Page Protect*3 Auto, On A4/LT Auto Switching On, Off Toner Alert Skip, Set LCD Contrast 0 to 7 to 15 RAM Disk*1 *5 Off, Normal, Maximum Confirm Media Type No, Yes Job Info.
Epson AcuLaser M7000 Series User's Guide This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority. Manual Feed Allows you to select the manual feed mode for the MP tray. Copies Designates the number of copies to be printed, from 1 through 999.
Epson AcuLaser M7000 Series User's Guide When you turn this setting on, the printer automatically continues printing after a certain period of time when one of the following errors occurs: Paper Set, Print Overrun, or Memory Overflow. When this option is off, you must press the Start/Stop button to resume printing. Page Protect Allocates additional printer memory for printing data, as opposed to receiving it. You may need to turn this setting on if you are printing a very complex page.
Epson AcuLaser M7000 Series User's Guide Confirm Media Type Displays a message when the paper type in the tray selected for printing is different from that selected on Paper type in the printer driver. Job Info. Displays job information on the control panel, also skipping and canceling printing jobs can be done with this setting. The pattern of items displayed on the control panel can be selected from Display Pattern 1 and Display Pattern 2.
Epson AcuLaser M7000 Series User's Guide Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job feature (Re-Print Job, Verify Job , Stored Job) of the printer driver’s Reserve Job function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 93.
Epson AcuLaser M7000 Series * Item Settings (default in bold) Parallel I/F* On, Off Speed* Fast, Normal Bi-D* ECP, Off, Nibble Buffer Size* Normal, Maximum, Minimum User's Guide After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on again.
Epson AcuLaser M7000 Series User's Guide USB Menu Item Settings (default in bold) USB I/F*1 On, Off USB Speed*1 *2 HS, FS Get IP Address*2 *3 Auto, PING, Panel IP*2 *3 *4 *5 0.0.0.1 to 255.255.255.254 SM*2 *3 0.0.0.0 to 255.255.255.255 GW*2 *3 0.0.0.0 to 255.255.255.
Epson AcuLaser M7000 Series User's Guide Buffer Size Determines the amount of memory to be used for receiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data. Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 68.
Epson AcuLaser M7000 Series Item Settings (default in bold) Form 5 … 64 … 128Lines CR Function CR, CR+LF LF Function LF, CR+LF Tray Assign 4K, 5S, 4 User's Guide *1 Available only when downloaded fonts are available. *2 Depending on the font that has been selected. FontSource Sets the default font source. Font Number Sets the default font number for the default font source. The available number depends on the settings you made.
Epson AcuLaser M7000 Series User's Guide CR Function, LF Function These functions are included for users of particular operating systems, such as UNIX. Tray Assign Changes the assignment for the paper source select command. When 4 is selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible with the HP LaserJet 5S.
Epson AcuLaser M7000 Series User's Guide ❏ You do not have to select On when using AppleTalk. To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No. When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the printer driver settings. Text Detection When you select On, the text file is converted to a PostScript file when printing.
Epson AcuLaser M7000 Series Item Settings (default in bold) ZeroChar 0, (or the zero character with a slash) User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches.
Epson AcuLaser M7000 Series User's Guide Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character. This function is handled automatically by most applications.
Epson AcuLaser M7000 Series Item Settings (default in bold) Auto CR On, Off Auto LF Off, On Bit Image Dark, Light, BarCode ZeroChar 0, (or the zero character with a slash) User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T.
Epson AcuLaser M7000 Series User's Guide Use this option to select one of the thirteen international symbol sets. See the Font Guide for samples of the characters in each country’s symbol set. Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin.
Epson AcuLaser M7000 Series Item Settings (default in bold) Code Page 437, 850, 858, 860, 863, 865 T. Margin 0.30 ... 0.40 ...1.50inch in 0.05-inch increments Text 1 ... 67 ... 117Lines Auto CR Off, On Auto LF Off, On Alt. Graphics Off, On Bit Image Dark, Light ZeroChar 0, (or the zero character with a slash) CharacterSet 1, 2 User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch).
Epson AcuLaser M7000 Series User's Guide Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If this setting is off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character. This function is handled automatically by most applications.
Epson AcuLaser M7000 Series User's Guide Password Config Changes the password. Enter the old password first and then enter the new password twice. To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After all characters are determined, press the OK button. Note: If you forget your password, contact your dealer. Note that when the password is initialized, the settings and data stored on the printer are deleted.
Epson AcuLaser M7000 Series User's Guide Item Settings (default in bold) Day*4 Cancel Selection, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday *1 Not available in PS3. *2 Not available when a USB cable is connected or an optional interface card is installed. *3 If EU is not selected as the Region *4 Available only when Timer Setting for the initial settings, the default value is Off. Setting is set to On.
Epson AcuLaser M7000 Series User's Guide When this setting is set to On, the printer enters or recovers from the power off mode at specified times. Start Specifies the time when the printer recovers from the power off mode. Stop Specifies the time when the printer enters the power off mode. Day Specifies the days when the timer setting is enable. Bookmark Menu The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.
Epson AcuLaser M7000 Series User's Guide Bookmark Registered The selected menu is registered as a bookmark. Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when Cancel All Jobs is selected on the control panel. Cancel Print Job The printer is canceling the specified print job and the current print job.
Epson AcuLaser M7000 Series User's Guide To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus” on page 56 for instructions. Check Paper Type The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that matches only the paper size setting will be used for printing. To clear this error, select Clear Warning from the control panel’s Reset Menu.
Epson AcuLaser M7000 Series User's Guide If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop button to print on the back of the next sheet, or cancel the print job. To cancel the print job see “Canceling Printing” on page 96. If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues automatically after a certain period of time.
Epson AcuLaser M7000 Series User's Guide You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see “Memory Module” on page 110. Install Toner Cartridge The imaging cartridge is not installed in the printer. Install the imaging cartridge. See “Replacing Consumable Products” on page 116.
Epson AcuLaser M7000 Series User's Guide Non-Genuine Toner Cartridge The installed imaging cartridge is not a genuine Epson product. Installing a genuine imaging cartridge is recommended. The printout and remaining service life of each imaging cartridge displayed on the control panel may be different from those when using genuine Epson imaging cartridges. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson.
Epson AcuLaser M7000 Series User's Guide The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing, or cancel the print job. To cancel the print job see “Canceling Printing” on page 96. If this message appears again, select On as the Page Protect setting in the control panel’s Setup Menu or select Avoid Page Error on the printer driver.
Epson AcuLaser M7000 Series User's Guide Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
Epson AcuLaser M7000 Series User's Guide A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative. Set MP Tray This message indicates that the MP tray is not correctly installed in the printer. Reinstall or Install the MP tray appropriately.
Epson AcuLaser M7000 Series User's Guide Writing ROM P This message indicates that a ROM module in the slot is being written. Please wait until this message disappears. Wrong Password No print jobs have been saved with the password you entered. Wrong Toner Cartridge An inappropriate imaging cartridge is installed. Install only the imaging cartridge listed in “Consumable products” on page 24. See “Replacing Consumable Products” on page 116 for instructions on replacing the imaging cartridge.
Epson AcuLaser M7000 Series User's Guide 3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right button. 4. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right button. 5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies. To delete the print job without printing any copies, press the d Down button to display Delete on the LCD panel. 6.
Epson AcuLaser M7000 Series User's Guide To delete the print job, press the d Down or u Up button to display Delete on the LCD panel. 7. Press the r Right button to start printing or to delete the data. Printing a Configuration Status Sheet 1. Turn on the printer. The LCD panel shows Ready. 2. Press the r Right button three times. The printer prints a configuration status sheet. 3. Confirm that the information about the installed options is correct.
Epson AcuLaser M7000 Series User's Guide Canceling Printing You can cancel printing from your computer by using the printer driver. To cancel a print job before it is sent from your computer, see “Canceling Printing” on page 160. Using the Pause/Cancel button The W Pause/Cancel button on your printer is the quickest and easiest way to cancel printing. Pressing this button cancels the currently printing job or the specified print job in the printer’s memory. Follow the steps below to cancel the job. 1.
Epson AcuLaser M7000 Series User's Guide 3. Press the d Down button several times until Reset to display. 4. Press the r Right button. Printing is canceled. The printer is ready to receive a new print job. Interrupting Printing If the printer is shared, it is possible to interrupt the current print job to print a different print job. Follow the steps below to use this function. 1. Press the W Pause/Cancel button to stop the current print job. 2.
Epson AcuLaser M7000 Series User's Guide Chapter 4 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Lower paper cassette” on page 29. For specifications, see “Optional paper cassette unit” on page 186. Handling precautions Always pay attention to the following handling precautions before installing the option: The printer weighs about 20 kg (44 lb).
Epson AcuLaser M7000 Series c User's Guide Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully take the optional paper cassette unit out from its carton and place it where you intend to set up the printer. Note: The instructions below describe installing two optional paper cassette units as an example. 3. Confirm the bundled items. a. optional paper cassette unit b. fittings 4. Pull out the optional paper cassette.
Epson AcuLaser M7000 Series User's Guide 5. Place the optional paper cassette units in advance.
Epson AcuLaser M7000 Series User's Guide 6. Secure the optional paper cassette units with the four fittings. Install two of the four fittings inside on both sides of the optional paper cassette unit and the other two fittings outside on both sides.
Epson AcuLaser M7000 Series User's Guide 7. Pull out the standard lower paper cassette. 8. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal.
Epson AcuLaser M7000 Series User's Guide 9. Place the printer onto the optional paper cassette units. Align each of the printer’s corners with those of the optional paper cassette units. Then lower the printer until it rests securely on the optional paper cassette units. Note: The printer should be carried by at least two people, holding the printer with their hands in the indicated positions.
Epson AcuLaser M7000 Series User's Guide 10. Open the MP tray. 11. Pull out the MP tray from the printer.
Epson AcuLaser M7000 Series User's Guide 12. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four fittings on both sides of the inside of the printer.
Epson AcuLaser M7000 Series User's Guide 13. Insert the MP tray into the printer. 14. Close the MP tray. 15. Remove the protective materials from the optional paper cassettes. 16. Insert all paper cassettes. 17. Reconnect the interface cable and power cord, and then turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147.
Epson AcuLaser M7000 Series User's Guide Removing the optional paper cassette unit Perform the installation procedure in reverse. Duplex Unit For specifications or details about the paper types and sizes that you can use with the Duplex Unit, see “Duplex Unit” on page 187. Installing the Duplex Unit 1. Turn the printer off and unplug the power cord and interface cable. c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2.
Epson AcuLaser M7000 Series User's Guide Note: Keep the upper option cover, lower option cover, and duplex unit connector cover in a safe place to prevent from losing it. 3. Install the Duplex Unit as shown below. Make sure that the hooks on the Duplex Unit hook onto the printer’s tabs and the duplex connector goes into the slot. 4. Secure the Duplex Unit with the two screws.
Epson AcuLaser M7000 Series User's Guide 5. Reconnect the interface cable and power cord, then turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147. Removing the Duplex Unit 1. Turn the printer off and unplug the power cord and interface cable. 2. Loosen the two screws on the Duplex Unit. 3. Press the unlock button to unlock the hooks, then remove the Duplex Unit from the printer. 4.
Epson AcuLaser M7000 Series User's Guide 6. Reconnect the interface cable and power cord, then turn the printer on. Memory Module By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to 320 MB. You may want to add additional memory if you are having difficulty printing complex graphics. Installing a memory module w Warning: Be careful when working inside the printer as some components are sharp and may cause injury.
Epson AcuLaser M7000 Series User's Guide 3. Identify the RAM slot. * RAM slot 4. Insert the expansion memory module into the slot to match the notch on the memory module with that of the slot. Note: Make sure to push both edges of the memory module until the button on the left side pops out.
Epson AcuLaser M7000 Series User's Guide Caution: Do not force the memory module into the slot. c❏ ❏ Be sure to insert the memory module facing the correct way. ❏ You should not remove any modules from the circuit board. Otherwise, the printer will not work. 5. Reattach the right side cover to the printer as shown below. 6. Tighten the screw on the back of the printer. w Warning: Tighten the screw firmly to prevent the printer’s right side cover from the falling off when moving the printer. 7.
Epson AcuLaser M7000 Series User's Guide To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147. Removing a memory module w Warning: Be careful when working inside the printer as some components are sharp and may cause injury. c Caution: Before you remove a memory module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.
Epson AcuLaser M7000 Series User's Guide 2. Remove the screws and the Type-B interface card slot cover as shown below. w Warning: Removing screws and covers that are not described in the following instructions will expose high voltage areas. Note: Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later. 3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below. 4.
Epson AcuLaser M7000 Series User's Guide Removing an interface card c Caution: Before you remove an interface card, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Perform the installation procedure in reverse.
Epson AcuLaser M7000 Series User's Guide Chapter 5 Replacing Consumable Products Precautions During Replacement Always observe the following handling precautions when replacing consumable products. For details about the replacement, see the instructions that come with the consumable products. w Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and surrounding areas may be very hot.
Epson AcuLaser M7000 Series User's Guide 3. Reinstall the imaging cartridge. If the printout is still faded, replace the imaging cartridge.
Epson AcuLaser M7000 Series User's Guide Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electrical components.
Epson AcuLaser M7000 Series User's Guide Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tray from the printer.
Epson AcuLaser M7000 Series User's Guide 3. Gently wipe the rubber parts of the pickup rollers with a well-wrung wet cloth. * pickup roller 4. Insert the MP tray into the printer.
Epson AcuLaser M7000 Series User's Guide 5. Close the MP Tray. Lower paper cassette 1. Pull out the lower paper cassette. 2. Remove the tray cover.
Epson AcuLaser M7000 Series User's Guide 3. Gently wipe the rubber parts of the pickup roller with a well-wrung wet cloth. * pickup roller 4. Replace the tray cover. 5. Insert the lower paper cassette.
Epson AcuLaser M7000 Series User's Guide Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 12 ❏ “Finding the place for the printer” on page 14 Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. 1.
Epson AcuLaser M7000 Series User's Guide If you are moving the printer on its own, two people should lift and carry the printer. 1. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Installed options 2. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal.
Epson AcuLaser M7000 Series User's Guide Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Error Message Refer to Clear paper jam and then reload MP A For instructions on clearing this type of paper jam, see “Paper Jam MP A (MP tray or Cover A)” on page 126.
Epson AcuLaser M7000 Series w User's Guide Warning: ❏ Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
Epson AcuLaser M7000 Series User's Guide Note: Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Open cover A.
Epson AcuLaser M7000 Series User's Guide 4. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. 5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
Epson AcuLaser M7000 Series User's Guide Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. Turn the roller that is indicated in the illustration below.
Epson AcuLaser M7000 Series User's Guide 6. Reinstall the imaging cartridge. 7. Close cover A.
Epson AcuLaser M7000 Series User's Guide Paper Jam MP B A (MP Tray, Cover B or A) 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
Epson AcuLaser M7000 Series User's Guide Note: Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Open cover B.
Epson AcuLaser M7000 Series User's Guide Note: When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B. 4. Open the paper holder by pulling down the lever with a black star on it. w Warning: Be careful not to touch the rollers in the fuser unit, they may be very hot.
Epson AcuLaser M7000 Series User's Guide 5. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to tear the jammed paper. 6. Close the paper holder and close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
Epson AcuLaser M7000 Series User's Guide 7. Open cover A. 8. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface.
Epson AcuLaser M7000 Series User's Guide 9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. Turn the roller that is indicated in the illustration below.
Epson AcuLaser M7000 Series User's Guide 10. Reinstall the imaging cartridge. 11. Close cover A.
Epson AcuLaser M7000 Series User's Guide Paper Jam MP C1 A, Paper Jam MP C2 A, Paper Jam MP C3 A (MP Tray, All paper cassettes and Cover A) The instruction describes about standard lower paper cassette C1 as an example. Use the same procedure for optional paper cassette C2 and C3. 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
Epson AcuLaser M7000 Series User's Guide Note: Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Pull out the paper cassette from the printer. 4. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover.
Epson AcuLaser M7000 Series User's Guide 5. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. 6. Open cover A.
Epson AcuLaser M7000 Series User's Guide 7. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. 8. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
Epson AcuLaser M7000 Series User's Guide Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. Turn the roller that is indicated in the illustration below. 9. Open the MP tray.
Epson AcuLaser M7000 Series User's Guide 10. Pull out the MP tray from the printer. 11. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 12. Insert the MP tray into the printer.
Epson AcuLaser M7000 Series User's Guide 13. Close the MP tray. 14. Reinsert the paper cassette.
Epson AcuLaser M7000 Series User's Guide 15. Reinstall the imaging cartridge. 16. Close cover A.
Epson AcuLaser M7000 Series User's Guide Paper Jam DM (Duplex Unit’s cover) 1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover. 2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper.
Epson AcuLaser M7000 Series User's Guide 3. Close the Duplex Unit’s cover. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet using the printer’s control panel or the printer driver. To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration Status Sheet” on page 95.
Epson AcuLaser M7000 Series User's Guide Cause What to do The printer is in the sleep mode (the Wake Up/Sleep button lights) or in the power off mode (the Wake Up/ Sleep button blinks). Press the Wake Up/Sleep button to return the printer to ready status. The printer does not turn off Cause What to do The printer is in the power off mode (the Wake Up/Sleep button blinks). Wait for a while. The printer turns off in approximately 50 seconds.
Epson AcuLaser M7000 Series User's Guide Cause What to do You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length. If you are using the USB interface, use a cable that is compatible with Hi-Speed USB. Your application software is not properly set up for your printer. Make sure that the printer is selected in your application software.
Epson AcuLaser M7000 Series User's Guide Note: For the additional driver to be installed, please see the table below.
Epson AcuLaser M7000 Series User's Guide Cause What to do You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length. If you are using the USB interface, use a cable that is compatible with Hi-Speed USB. The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control panel menus. See “Emulation Menu” on page 61.
Epson AcuLaser M7000 Series User's Guide Transparencies are output blank from the MP tray Remove the transparencies from the MP tray. Confirm the paper type and size, and then load the correct type of transparencies. Note: ❏ When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency in the printer driver. ❏ When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except Epson Color Laser Transparencies.
Epson AcuLaser M7000 Series User's Guide Print quality or tone is uneven Cause What to do Your paper may be moist or damp. Do not store paper in a humid or damp environment. The imaging cartridge may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, try the following procedure. Remove the imaging cartridge, gently rock it back and forth, and then reinstall it in the printer.
Epson AcuLaser M7000 Series User's Guide Toner smudges Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for your printer. Epson Color Laser Paper or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 181 for information on choosing paper. The paper path inside the printer may be dusty.
Epson AcuLaser M7000 Series User's Guide Cause What to do The MP Tray Size setting may be incorrect. When loading paper for which the size is not specified with Auto setting, specify the correct paper size on the MP Tray Size setting in the Tray Menu on the control panel. The imaging cartridge may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, try the following procedure.
Epson AcuLaser M7000 Series User's Guide The non-printed side of the page is dirty Cause What to do Toner may have spilled onto the paper feed path. Clean internal printer components by printing three pages with only one character per page. Print quality decreased Cause What to do The printer cannot print in the required quality level because of insufficient memory, and the printer lowers the quality automatically so that the printer can continue printing.
Epson AcuLaser M7000 Series User's Guide Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs. Reduce the contents of print jobs, or increase the available memory on your printer. You can increase the available memory by installing an optional memory module. See “Installing a memory module” on page 110 for details.
Epson AcuLaser M7000 Series User's Guide Problems Using Options To confirm your options are installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147 for details. The message Invalid AUX I/F Card appears on the LCD panel Cause What to do The printer cannot recognize the installed optional interface card. Turn off the printer, then remove the card. Make sure the interface card is of a supported model.
Epson AcuLaser M7000 Series User's Guide The optional product is not available Cause What to do The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes the optional product. If not, reinstall the optional product. The setting for recognizing options may be set manually. See “Making Optional Settings” on page 165 to set the printer driver to automatically update information about options.
Epson AcuLaser M7000 Series User's Guide Checking printer software installation When using Windows, you must follow the steps in the Setup Guide packed with the printer to install the printer software. Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal driver has been installed, follow the steps below. 1. Open the Printers folder, then right-click the icon of your printer. 2.
Epson AcuLaser M7000 Series User's Guide The printer does not print correctly in the PostScript mode Cause What to do The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode. However, there are situations where the printer cannot select the correct emulation mode. In this case, it must be set manually to PS3.
Epson AcuLaser M7000 Series User's Guide The font on the printout is different from that on the screen Cause What to do The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer that you are using. Otherwise, the font that you select is substituted by some other font for display on the screen. For Windows users only Specify the appropriate substitution fonts using the Font Substitution Table.
Epson AcuLaser M7000 Series User's Guide Cause What to do For Macintosh users only The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the print setting in the application is set to ASCII encoding. The print setting in the application is set to binary encoding.
Epson AcuLaser M7000 Series User's Guide Chapter 8 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Epson AcuLaser M7000 Series User's Guide Windows XP, Server 2003 users Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing Preferences. Printing a configuration status sheet To confirm the current status of the printer, print a status sheet from the printer driver. Note: Print the configuration status sheet on A4 size paper (Landscape.) 1. Access the printer driver. 2. Click the Optional Settings tab and then click Configuration in Print Status Sheets.
Epson AcuLaser M7000 Series User's Guide Ordering consumable products and maintenance parts Click the Order Online button on the Basic Settings tab. See “Order Online” on page 172 for details. Note: This function is available only when EPSON Status Monitor is installed. Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status. Installing EPSON Status Monitor 1.
Epson AcuLaser M7000 Series User's Guide ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. 4. Select Epson Status Monitor and then click the Next button. 5. Read the license agreement statement, then click Accept. 6. When the installation is complete, click Cancel.
Epson AcuLaser M7000 Series * User's Guide Order Online You can order consumable products and maintenance parts online. See “Order Online” on page 172. Tray Icon Settings You can set the information to display when the Tray icon is double-clicked while there are no jobs sent from the computer. You can also access any of the menus by clicking the appropriate tab on each information window. Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Epson AcuLaser M7000 Series User's Guide b. Toner: Indicates the remaining service life of the imaging cartridge. The toner icon flashes when the imaging cartridge has some error or has neared the end of its service life. c. Order Online button: Clicking this button enables you to order consumable products and maintenance parts online. See “Order Online” on page 172 for details. Note: The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.
Epson AcuLaser M7000 Series User's Guide e. Job Type: Displays the job type. About the Reserve Job function, see “Using the Reserve Job Function” on page 54. f. Cancel Job button: Cancels the selected print job. g. Print button: Prints the held status job. h. Refresh button: Refreshes the information on this menu. i.
Epson AcuLaser M7000 Series User's Guide ❏ Note that if the user account used to log on to a client is different from the user account used to connect to the server, the job management function is not available. Notice Settings a. Monitor the Printing Status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. More Settings button: Opens the More Settings dialog box to set how to display the tray icon. c.
Epson AcuLaser M7000 Series User's Guide i. More Settings button: Opens the More Settings dialog box in which you can set the URL for placing an order appears. j. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval. Note for Windows 7 or Vista users: When Allow monitoring of shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings.
Epson AcuLaser M7000 Series d. Do not display this window automatically until a replacement part becomes low or reaches the end of its service life check box: User's Guide When this check box is selected, the Order Online window appears automatically only when a replacement part first becomes low or reaches end of service life.
Epson AcuLaser M7000 Series User's Guide Computer system requirements Windows Recommended OS Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64 Remarks No restrictions for these systems Mac OS X Recommended OS Version Mac OS X 10.4.11 or later Computer Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook Note: To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection.
Epson AcuLaser M7000 Series User's Guide 2. If the printer is connected to a USB interface, connect your computer to the printer with a USB cable, then turn on the printer. If the printer is connected to a parallel interface, go to step 3. Note for Windows Vista users: Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.” In this case, click Ask me again later. 3. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer button.
Epson AcuLaser M7000 Series User's Guide ❏ Turn off all virus protection programs before installing the printer software. 1. Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive. 2. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer button. For Windows Vista, Vista x64, XP, XP x64, Server 2008, or Server 2008 x64, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.
Epson AcuLaser M7000 Series User's Guide Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver. To access the printer driver, see “Accessing the printer driver” on page 164. Using the PostScript printer driver with Macintosh Installing the PostScript printer driver Note: Make sure that no applications are running on your Macintosh before installing the printer driver.
Epson AcuLaser M7000 Series User's Guide In a network environment For Mac OS X users Note: ❏ Although EPSON FireWire appears in the interface pop-up list, you cannot use FireWire for printer connection in the PostScript 3 mode. ❏ You need to make the settings for your installed options manually when the printer is connected using USB, IP printing, or Bonjour. When the printer is connected using AppleTalk, the printer software automatically makes the settings.
Epson AcuLaser M7000 Series User's Guide IP Printing Select Epson from the Name List, then select your printer from the Printer Model List. USB Select your printer from the Name List, then select your printer from the Printer Model List. Note for Mac OS X 10.4 users: If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List when you select your printer from the Name List while the printer is on.
Epson AcuLaser M7000 Series User's Guide 4. Make necessary changes to the settings, then close the dialog box. 5. Quit Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4). Using the PCL6 printer driver To print in the PCL mode, you will have to install the printer driver. Consult the customer support in your region regarding how to get the printer driver and system requirements such as the versions of supported operating systems.
Epson AcuLaser M7000 Series User's Guide Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 64 to 90 g/m2 (Recycled paper is acceptable.*) Envelopes No paste and no tape.
Epson AcuLaser M7000 Series User's Guide ❏ Previously printed paper by any other black-and-white laser printers, color laser printers, color copiers, black-and-white copiers, ink jet printers, or thermal transfer printers ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 200 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Special surface-coated paper or special
Epson AcuLaser M7000 Series User's Guide Note: The printable area may be smaller depending on the application. Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*: Up to 32 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: plain paper Up to a 17.
Epson AcuLaser M7000 Series Printer language: User's Guide ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL mode) PDF 1.
Epson AcuLaser M7000 Series User's Guide Electrical 110-127 V 220-240 V Rated voltage 110 V-127 V 220 V-240 V Rated frequency 50 Hz-60 Hz 50 Hz-60 Hz Rated current 11.0 A 5.5 A Average 554 W 544 W MAX 960 W 970 W During ready mode 87 W 82 W During sleep mode* 4.7 W 4.7 W During deep sleep mode 0.53 W 0.55 W During power off mode 0.18 W 0.19 W Power consumption * During printing Values represent power consumption while all operations are completely suspended.
Epson AcuLaser M7000 Series User's Guide Note: ❏ Your computer must support Hi-Speed USB or USB in order to use Hi-Speed USB or USB as the interface to connect your computer to the printer. ❏ Since Hi-Speed USB is fully compatible with USB, USB can be used as an interface. Ethernet interface You can use an IEEE 802.3 1000Base-T/100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interface cable with an RJ45 connector.
Epson AcuLaser M7000 Series User's Guide Duplex Unit Product code: C12C802712 Paper size: A3, A4, A5, B4, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), Ledger (B), Executive (EXE), F4 Paper weight: 60 to 157 g/m2 (16 to 41 lb) Paper feed: Automatic feed delivery system Paper types: Plain paper, Preprinted, Letterhead, Recycled, Thick paper, Colored Paper Dimensions and weight: Height: 203.5 mm (8.0 in.) Width: 435 mm (17.1 in.) Depth: 68.5 mm (2.7 in.
Epson AcuLaser M7000 Series User's Guide Imaging Cartridge/Return Imaging Cartridge Product code/Model: Imaging Cartridge Return Imaging Cartridge*2 1221*1 1222*1 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH *1 This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. *2 Return imaging cartridge is not sold in some areas.
Epson AcuLaser M7000 Series User's Guide Appendix B Where To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Epson AcuLaser M7000 Series User's Guide World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Epson AcuLaser M7000 Series User's Guide Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl.
Epson AcuLaser M7000 Series Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 User's Guide Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
Epson AcuLaser M7000 Series User's Guide Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office.
Epson AcuLaser M7000 Series Fax: User's Guide 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service
Epson AcuLaser M7000 Series User's Guide World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No.
Epson AcuLaser M7000 Series User's Guide Index PS3......................................................................................74 quick print job............................................................69, 93 reserve job data.................................................................93 reset....................................................................................68 setup...................................................................................64 system information....
Epson AcuLaser M7000 Series Online Help......................................................................25 Setup Guide......................................................................24 User’s Guide.....................................................................24 H Headers and footers............................................................49 Help Epson...............................................................................189 Hidden Watermark (copy protection) function..........
Epson AcuLaser M7000 Series Paper source lower paper cassette.........................................................29 MP tray..............................................................................26 Parallel menu.......................................................................69 Password config menu........................................................81 PCL menu.............................................................................
Epson AcuLaser M7000 Series User's Guide Tray menu............................................................................60 Troubleshooting................................84, 95 , 125 , 147 , 160 memory problems..........................................................156 operational problems....................................................147 options.............................................................................158 paper handling problems.............................................
