User’s Guide NPD4505-00 EN
Epson AcuLaser C9300 Series User's Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Epson AcuLaser C9300 Series User's Guide ™ ® The UFST (Universal Font Scaling Technology ) product is Monotype Imaging’s scalable font rendering subsystem for printer devices. ® ® MicroType font compression technology from Monotype Imaging works with the UFST font rendering subsystem to significantly reduce font file sizes. ® Monotype Imaging’s MicroType font format is a MicroType-compressed font format.
Epson AcuLaser C9300 Series User's Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64. ❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic Edition, and Windows 7 Professional Edition.
Epson AcuLaser C9300 Series User's Guide Contents Safety Instructions Warning, Caution, and Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C9300 Series User's Guide Output tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Selecting and Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C9300 Series User's Guide System Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Emulation Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing Menu. . .
Epson AcuLaser C9300 Series User's Guide Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Installing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Memory Module. . .
Epson AcuLaser C9300 Series User's Guide The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 The Ready light is on but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 The remaining service life of the consumables is not updated (Windows only). . . . . . . . . . . . . . . 156 Cannot install software or drivers. . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C9300 Series User's Guide Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Printing in the PostScript 3 Mode Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C9300 Series User's Guide Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C9300 Series User's Guide Safety Instructions Warning, Caution, and Note w Warning must be followed carefully to avoid bodily injury. c Caution must be observed to avoid damage to your equipment. Note contains important information and useful tips on the operation of your printer. Important Safety Instructions Setting up the printer ❏ Because the printer weighs approximately 44 kg (97 lb) with consumable products installed, one person should not lift or carry it.
Epson AcuLaser C9300 Series User's Guide ❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s power cord is for use with this printer only. Use with other equipment may result in fire or electric shock. ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Epson AcuLaser C9300 Series User's Guide ❏ When connecting this printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. ❏ Use only optional products, such as the paper cassette units and the printer stand, produced specifically for this product.
Epson AcuLaser C9300 Series User's Guide An optional paper cassette unit adds 14 cm (5.4 in.) to the bottom of the printer. A printer stand adds 9 cm (3.5 in.) to the bottom of the printer. In addition to space considerations, always heed the following precautions when finding a place to locate the printer: ❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord. ❏ Do not put your printer where the cord will be stepped on.
Epson AcuLaser C9300 Series User's Guide * CAUTION Rear view of fuser (cover A is opened by lever A) * CAUTION When optional duplex unit is attached (cover A is opened by button B) * CAUTION ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Epson AcuLaser C9300 Series User's Guide ❏ Never force the printer’s components into place. Although the printer is designed to be sturdy, rough handling can damage it. ❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat. ❏ Never spill liquid of any kind on the printer. ❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and may require repair by a qualified service representative.
Epson AcuLaser C9300 Series User's Guide ❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner. ❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm environment to prevent damage from condensation.
Epson AcuLaser C9300 Series User's Guide Internal laser radiation There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer. Ozone safety Ozone emission Ozone gas is generated by laser printers as a by-product of the printing process.
Epson AcuLaser C9300 Series User's Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view a b c d k e j f g i h a. paper support b. cover F c. output tray d. cover G e. control panel f. MP tray g. standard lower paper cassette h. cover A i. power switch j. lever A k.
Epson AcuLaser C9300 Series User's Guide Rear view a f b c e d a. button B b. AC inlet c. back cover d. Ethernet interface connector e. Type-B interface card slot cover f.
Epson AcuLaser C9300 Series User's Guide cover A is opened by lever A and cover G is opened by lever G bcde f j i h g cover A is opened by button B l m k f a. lever G b. photoconductor unit (Yellow) c. photoconductor unit (Magenta) d. photoconductor unit (Cyan) e. photoconductor unit (Black) f. fuser unit g. toner cartridge (Black) h. toner cartridge (Cyan) i. toner cartridge (Magenta) j.
Epson AcuLaser C9300 Series k. lever E m. release lever l. User's Guide cover E Control panel a b c d e f g h i l k j a. LCD panel Displays printer status messages and control panel menu settings. b. c. d. e. f. OK button Left button Up button Right button Down button Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products.
Epson AcuLaser C9300 Series User's Guide j. Start/Stop button When the printer is printing, pressing this button stops the printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status. k. Pause/Cancel button Press once to pause. Press again to recover from pause. While paused, the following operations are available on the control panel. - Canceling the current print job or stored print jobs.
Epson AcuLaser C9300 Series User's Guide ❏ Memory Module This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM can be increased up to 1024 MB by adding an additional 1024 MB RAM DIMM. Note: Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative.
Epson AcuLaser C9300 Series User's Guide Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software. User’s Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide Provides network administrators with information on both the printer driver and network settings.
Epson AcuLaser C9300 Series User's Guide Sort function You can alternate printouts vertically and horizontally when collating multiple sets of printouts.
Epson AcuLaser C9300 Series User's Guide Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as envelopes, see also “Selecting and Using Print Media” on page 35. For specifications or details about the paper types and sizes, see “Paper” on page 191. c Caution: ❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
Epson AcuLaser C9300 Series User's Guide 2. Slide the paper guides outward. Note: When the loading paper size is bigger than A4, open the extension tray on the MP tray to accommodate the paper. 3. Load a stack of the desired paper with the printable surface facing down. Then slide the paper guides to get a snug fit.
Epson AcuLaser C9300 Series User's Guide Note: ❏ Make sure that you do not load paper beyond the limit mark. ❏ After loading paper, set the MP Tray Size and MP Type settings to match the loaded paper size on the control panel. For details, see “Tray Menu” on page 65. Lower paper cassette This cassette gives you a second paper source in addition to the MP tray. Note: The instructions below describe loading paper in paper cassette 1 as an example. 1. Pull out the paper cassette.
Epson AcuLaser C9300 Series User's Guide 2. Slide the unlock levers outward. 3. Extend the paper cassette until it clicks. The unlock levers return to their original positions automatically.
Epson AcuLaser C9300 Series User's Guide 4. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. 5. Load a stack of the desired paper with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark.
Epson AcuLaser C9300 Series User's Guide 6. Insert the paper size label. 7. Reinsert the paper cassette into the printer. Note: After loading paper, set the Cassette1 Size and Cassette1 Type settings to match the loaded paper size and paper type on the control panel. For details, see “Tray Menu” on page 65. Notes on loading A4/LT size paper You can load A4/LT size paper both in portrait and landscape orientation in the printer. Set the printer as follows when you load A4/LT size paper.
Epson AcuLaser C9300 Series User's Guide Paper source Orientation of paper in paper source Printer driver Output Settings Control panel Tray Menu - MP Tray Size, Cassette1/2/3/4 Size MP tray Portrait Eject Vertically A4: A4 Portrait LT: LT Portrait Landscape Eject Horizontally A4: A4 Landscape LT: LT Landscape Lower cassette Portrait Unnecessary Unnecessary Landscape Unnecessary Unnecessary Output tray The output tray is located on the top of the printer.
Epson AcuLaser C9300 Series User's Guide Selecting and Using Print Media You can use special media, such as labels, envelopes, thick paper, and coated paper. When loading special media, you should make paper settings. You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on page 65. Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media.
Epson AcuLaser C9300 Series User's Guide Lower paper cassettes Printer driver settings * Paper Size A4, A3, A5, B4, B5, LT, LGL, B Paper Source Cassette 1, Cassette 2*, Cassette 3*, Cassette 4* Paper Type Labels Available only when the optional paper cassette unit is installed. Note: ❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might be wrinkled. Make a trial print run before you print on a lot of labels.
Epson AcuLaser C9300 Series User's Guide Available paper source ❏ MP tray a. C5, IB5 b.
Epson AcuLaser C9300 Series User's Guide Printer driver settings MP tray Printer driver settings Paper Size MON, C10, DL, C5, C6, IB5 Paper Source MP Tray Note: ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes. ❏ Duplex printing is not available for envelopes.
Epson AcuLaser C9300 Series User's Guide Lower paper cassettes Printer driver settings Paper Size A4, A3, A5, B4, B5, LT, LGL, B Paper Source Cassette 1, Cassette 2*1, Cassette 3*1, Cassette 4*1 Paper Type Thick/Thick (Back) (for 106 to 163 g/m2 paper*2), Extra Thick*3/Extra Thick (Back)*3 (for 164 to 216 g/m2 paper) *1 Available only when the optional paper cassette unit is installed. *2 For the optional paper cassette unit, 106 to 175 g/m2 paper.
Epson AcuLaser C9300 Series User's Guide Printer driver settings MP tray Printer driver settings * Paper Size User Defined Size* Paper Source MP Tray Paper Type Plain/Plain (Back), Semi-Thick/Semi-Thick (Back), Preprinted/Preprinted (Back), Recycled/Recycled (Back), Color/Color (Back), Labels, Thick/Thick (Back), Extra Thick/Extra Thick (Back), Coated, Coated (Back) 75 × 98 mm at minimum and 297 × 1,200 mm at maximum.
Epson AcuLaser C9300 Series User's Guide ❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting. Cancelling a Print Job From the printer To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 107. From the computer For Windows users Double-click your printer’s icon on the taskbar.
Epson AcuLaser C9300 Series User's Guide Note: The printer driver’s online help provides details on printer driver settings. Using the Automatic setting For Windows users 1. Click the Basic Settings tab. 2. Click Automatic, then choose desired printing quality. 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab.
Epson AcuLaser C9300 Series User's Guide 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Color Management are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info. button on the Optional Settings tab.
Epson AcuLaser C9300 Series User's Guide Saving your settings You can save your custom settings. Note: ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings. ❏ You cannot delete predefined settings.
Epson AcuLaser C9300 Series User's Guide 1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings to open the More Settings dialog box. 3. Select the Toner Save check box, then click OK. Monochrome Model Compatibility mode When the following occurs while printing in black-and-white, use this function. ❏ The text and lines are too thin. ❏ The print data size is too large. 1. Click the Basic Settings tab. 2.
Epson AcuLaser C9300 Series User's Guide Setting the Advanced Layout Duplex printing (with the Duplex Unit) This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit. For Windows users 1. Click the Basic Settings tab. 2. Select the Duplex check box, then select Left, Top, or Right as the binding position. Note: The Duplex check box appears only when the Duplex Unit is recognized by the printer driver.
Epson AcuLaser C9300 Series User's Guide 5. Click OK. Modifying the print layout This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. 2. Select the Print Layout check box and the number of pages you want to print on one sheet of paper. 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5.
Epson AcuLaser C9300 Series User's Guide Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab. 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages by a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size.
Epson AcuLaser C9300 Series User's Guide Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab. 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Making a new watermark For Windows users 1.
Epson AcuLaser C9300 Series User's Guide 4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file you want to use, then click Open. 5. Click OK. Note: ❏ You can register up to 10 original watermarks. ❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark you want to edit in the Name box, and make appropriate settings, then click OK.
Epson AcuLaser C9300 Series User's Guide 2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Note: ❏ If you select Collate Number, the number of copies is printed. ❏ When using the reserve job function, you cannot select Collate Number. 4. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
Epson AcuLaser C9300 Series User's Guide Creating an overlay 1. Click the Advanced Layout tab. 2. Select the Form Overlay check box. 3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. 4. Type the form name in the Form Name box and its description in the Description box. 5. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background of the document. 6.
Epson AcuLaser C9300 Series User's Guide Printing an overlaid document You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 52. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below. 1. Click the Advanced Layout tab. 2. Select the Form Overlay check box. 3.
Epson AcuLaser C9300 Series User's Guide Printing with an overlay (with the storage) This function allows you to register the overlay form data on the storage. The optional CompactFlash memory installed on the printer is used as the storage for this product. This function is available only when the following conditions are satisfied. ❏ The optional CompactFlash memory is installed on the printer. The CompactFlash memory must be at least 4 GB.
Epson AcuLaser C9300 Series User's Guide Note: ❏ Only form names that can be registered appear on the Form Names list. ❏ Click Print List to print the form list registered in the printer. 8. Click Back to close the Register to Storage dialog box. 9. Click OK. Printing a overlaid document 1. Click the Advanced Layout tab. 2. Select the Form Overlay check box. 3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box appears. 4.
Epson AcuLaser C9300 Series User's Guide Note: ❏ If you need the list of the registered overlay form data, click Print List to print it and confirm the form name. Also, if you need a sample print-out of the form data, enter the form name and click the Print Sample button. ❏ You can use the Browse button if the printer is connected through a network. Form names registered to the storage are displayed by clicking the Browse button. 5. Click Back. 6. Click OK.
Epson AcuLaser C9300 Series User's Guide 2. Select Copy from the Anti-Copy Pattern drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Printing Multiple Print Jobs at Once This function allows you to print several documents created by different applications at once arranging settings, such as the printing order, duplex, and the print layout. 1. Click the Basic Settings tab. 2.
Epson AcuLaser C9300 Series User's Guide Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer Software Disc. Note: This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003. After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar.
Epson AcuLaser C9300 Series User's Guide The table below gives an overview of the Reserve Job options. * Reserve Job Option Description Re-Print Job Lets you print the job now and store it on the printer’s memory. You can print the same job several times. Verify Job Lets you print one copy now to verify the content. You can print multiple copies later. Stored Job* Lets you store the print job on the printer’s memory without printing it now.
Epson AcuLaser C9300 Series User's Guide Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.
Epson AcuLaser C9300 Series User's Guide 5. Press the r Right button to carry out the operation indicated by an item, such as printing a configuration status sheet or resetting the printer, or to view the settings available for an item, such as paper sizes or emulation modes. Use the u Up and d Down buttons to scroll through available settings, then press the r Right button to select a setting and return to the previous level.
Epson AcuLaser C9300 Series User's Guide Note: To restore the bookmark menus to the default values, select SelecType Init from the control panel’s Reset Menu. Control Panel Menus Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done. Information Menu Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font sample.
Epson AcuLaser C9300 Series Item Values I239X Font Sample - Cyan(C) Toner/Magenta(M) Toner/Yellow(Y) Toner/Black(K) Toner E******F to E F Cyan(C) Photocon/Magenta(M) Photocon/Yellow(Y) Photocon/Black(K) Photocon E******F to E F Transfer Unit Life E******F to E F Fuser Unit Life E******F to E F Total Pages 0 to 99999999 Color Pages 0 to 99999999 Monochrome Pages 0 to 99999999 User's Guide *1 Available only when the jobs are stored by using the Quick Print Job feature.
Epson AcuLaser C9300 Series User's Guide Prints a list of the form overlays stored in the optional CompactFlash memory. Network Status Sheet Prints a sheet showing the working status of the network. AUX Status Sheet Prints a sheet showing the working status of the optional interface. USB ExtI/FStatusSht Prints a sheet showing the working status of the USB interface. PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version.
Epson AcuLaser C9300 Series User's Guide Displays the total number of pages printed in black-and-white by the printer. System Information Menu The following information is displayed.
Epson AcuLaser C9300 Series * Item Settings (default in bold) Cassette1 AutoSel/Cassette2 AutoSel*/Cassette3 AutoSel*/ Cassette4 AutoSel* On, Off User's Guide Available only when the optional paper cassette unit is installed. MP Tray Size Select your paper size from this menu. MP Type Lets you set the paper type loaded in the MP tray. Cassette1 Size/Cassette2 Size/Cassette3 Size/Cassette4 Size Displays the paper size loaded in the standard and optional paper cassettes.
Epson AcuLaser C9300 Series * Item Settings (default in bold) USB Auto, ESCP2, FX, I239X, PS3, PCL Network Auto, ESCP2, FX, I239X, PS3, PCL AUX* Auto, ESCP2, FX, I239X, PS3, PCL User's Guide Available only when an optional Type-B interface card is installed. Printing Menu Note: The settings are overridden by the settings made in the printer driver.
Epson AcuLaser C9300 Series Item Settings (default in bold) L Offset B*3 -150.0 ... 0.0 ... 150.0mm in 0.5 increments User's Guide *1 The minimum and maximum of custom paper sizes vary depending on the tray. 75 × 98 mm to 297 × 1200 mm for MP tray. 210 × 148 mm to 297 × 431.8 mm except paper bigger than 279.4 × 420 mm for lower paper cassette. *2 Available only when the optional paper cassette unit is installed. *3 Available only when the optional Duplex Unit is installed.
Epson AcuLaser C9300 Series User's Guide Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters. The characters are outlined in full black on the right and lower edges. Dot Correction Adjusts the weight of thin lines so they are printed clearly. Top Offset Makes fine adjustments to the vertical printing position of the page.
Epson AcuLaser C9300 Series User's Guide Setup Menu Item Settings (default in bold) Language English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI, Português, Norsk, , , Türkçe, , , Time Out 0, 5 to 60 to 300 in increments of 1 MP Mode Normal, Last Manual Feed Off, 1st Page, EachPage Copies 1 to 999 Duplex*1 *2 Off, On Binding*1 *2 Long Edge, Short Edge Start Page*1 *2 Front, Back Skip Blank Page*3 Off, On Auto Eject Page*4 Off, On Size Ignore Off, On Aut
Epson AcuLaser C9300 Series User's Guide Specifies the language displayed on the LCD panel and that printed on the status sheet. Time Out Specifies the length of the time, in seconds, before a time out when interfaces are being switched automatically. The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface. If the printer has a print job when switching the interface, the printer prints the print job.
Epson AcuLaser C9300 Series User's Guide Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached. The default is Off, which means paper is not ejected when the time-out limit is reached. Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps printing even if the image size exceeds the printable area for the specified paper size.
Epson AcuLaser C9300 Series User's Guide RAM Disk Specifies the RAM disk size available for the Reserve Job function. See the table below for details.
Epson AcuLaser C9300 Series User's Guide Stops printing and clears the current job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully. Reset All Stops printing, clears the printer memory. The print jobs received from all interfaces are erased. Note: Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s job.
Epson AcuLaser C9300 Series User's Guide Specifies the current date and time by entering the time difference from Greenwich Mean time. Time Setting Specifies the current date and time by entering them directly. Date Format Specifies the format to display the date. Parallel Menu These settings control communication between the printer and the computer when using the parallel interface.
Epson AcuLaser C9300 Series User's Guide Buffer Size Determines the amount of memory to be used for receiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data. Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 73.
Epson AcuLaser C9300 Series Item Settings (default in bold) Buffer Size*1 *2 Normal, Maximum, Minimum User's Guide *1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on again. *2 Available only when USB I/F is set to On. *3 Available only when a USB external device with D4 support is connected.
Epson AcuLaser C9300 Series User's Guide AUX Menu See the Network Guide for each setting. PCL Menu These settings are available in the PCL mode. Item Settings (default in bold) FontSource Resident, Download*1 Font Number 0… 65535 (depending on your settings) Pitch*2 0.44 … 10.00 … 99.99cpi in 0.01cpi increment Height*2 4.00 … 12.00 … 999.75pt in 0.25pt increment SymSet IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO, PcBlt775, IBM-DN, PcMultiling, PcE.
Epson AcuLaser C9300 Series User's Guide Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the FontSource or Font Number settings. Height Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25-point increments. This item may not appear depending on the FontSource or Font Number settings.
Epson AcuLaser C9300 Series User's Guide Item Settings (default in bold) Binary Off, On Text Detection Off, On PDF Page Size Auto, A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5 Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version. Coloration Allows you to select the color printing or black-and-white printing mode.
Epson AcuLaser C9300 Series User's Guide PDF Page Size Specifies the paper size when you send the PDF file directory from a computer or some other device. If Auto is selected, the paper size is determined based on the size of the first page that is printed. ESCP2 Menu Item Settings (default in bold) Font Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B Pitch 10, 12, 15cpi, Prop. Condensed Off, On T.Margin 0.40 ... 0.50 ... 1.50inch in 0.
Epson AcuLaser C9300 Series User's Guide Turns condensed printing on or off. T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T.
Epson AcuLaser C9300 Series User's Guide If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader. This mode will reduce the size of the image being printed, and may also cause some distortion when printing bit image graphics. ZeroChar Specifies whether the printer prints a slashed or unslashed zero.
Epson AcuLaser C9300 Series User's Guide Condensed Turns condensed printing on or off. T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T.
Epson AcuLaser C9300 Series User's Guide The printer is able to emulate the graphics densities set with the printer commands. If you select Dark, the bit image density is high, and if you select Light, the bit image density is low. If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
Epson AcuLaser C9300 Series User's Guide Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Code Page Selects the character tables. Character tables contain the characters and symbols used by different languages. The printer prints text based on the selected character table. T.Margin Sets the distance from the top of the page to the baseline of the first printable line.
Epson AcuLaser C9300 Series User's Guide If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader. This mode will reduce the size of the image being printed, and may also cause some distortion when printing bit image graphics. ZeroChar Selects whether the printer prints a slashed or unslashed zero. CharacterSet Selects character table 1 or 2.
Epson AcuLaser C9300 Series User's Guide Changes the restriction range. When Interface is selected, the password is required to change the settings in the USB and Network menus. When Config is selected, the password is required to enter Quick Print JobMenu or ConfidentialJobMenu, or to change the settings in all menus. When All is selected, the password is required to enter Quick Print JobMenu or ConfidentialJobMenu, or to change the settings and to perform the items in all menus.
Epson AcuLaser C9300 Series User's Guide Specifies the length of the time until the printer enters the preheat mode when the Preheat Mode is set to On. The printer does not enter the preheat mode if the specified time in Time to Preheat is the same as or longer than that of Time to Sleep. Time to Sleep Specifies the length of the time until the printer enters the sleep mode or deep sleep mode if there are no button operations and no jobs to be printed.
Epson AcuLaser C9300 Series User's Guide Stop Specifies the time when the printer enters the power off mode. Day Specifies the days when the timer setting is enable. Support Menu Enter the Support Mode by pressing the d Down button while turning the printer on, to make Support Menu and Printer Adjust Menu appear. c Caution: ❏ Select only the items below from the Support Menu. Do not select any items on the Printer Adjust Menu.
Epson AcuLaser C9300 Series User's Guide ❏ MP Tray Size ❏ System Information To register the menus in bookmark, see “How to register menus as bookmarks” on page 61 for details. Status and Error Messages This section contains a list of error messages shown on the LCD panel, a brief description of each message and suggestions for correcting the problem. Note that not every message shown on the LCD panel indicates a problem.
Epson AcuLaser C9300 Series User's Guide The print data is deleted because it is incorrect. Make sure the appropriate paper size and printer driver are used. Can’t Print Duplex The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the duplex printing. The problem could also be a result of incorrect settings for the paper source you are using.
Epson AcuLaser C9300 Series User's Guide To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus” on page 60 for instructions. Clear paper jam and then reload wwww The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error. If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed.
Epson AcuLaser C9300 Series User's Guide The current time setting is reset because you did not connect the power cord for a long time. To clear this error, select Time Setting from Clock Menu and specify the current date and time. Dev Unit uuuu Needed Soon This message indicates that the development unit is near the end of its service life. You can continue to print until the Replace Dev Unit uuuu message appears.
Epson AcuLaser C9300 Series User's Guide Unable to store form overlay data on the optional CompactFlash memory. Either the CompactFlash memory is not installed correctly, or the maximum number of form overlay files has been reached. Confirm that the optional CompactFlash memory is installed correctly, or delete any form overlay files you no longer need, and then try storing the new overlay again. To clear this error, select Clear Warning from the control panel’s Reset Menu.
Epson AcuLaser C9300 Series User's Guide There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts. To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus” on page 60 for instructions.
Epson AcuLaser C9300 Series User's Guide Invalid N/W Module There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative. Invalid PS3 There are errors in the ROM module. Turn off the printer and contact your dealer. Invalid ROM A The printer cannot read the installed optional ROM module. Turn off the printer, then remove the ROM module.
Epson AcuLaser C9300 Series User's Guide Need Memory The printer has insufficient memory to complete the current print job. To clear this error message, select Clear Warning from the control panel’s Reset Menu. See“How to access the control panel menus” on page 60 for instructions. To prevent this problem from recurring, add more memory to your printer as described in “Memory modules” on page 198, or reduce the resolution of the image to be printed.
Epson AcuLaser C9300 Series User's Guide The printer is not ready to print. Press the Start/Stop button. Option Unit Error yyy The printer cannot recognize the installed optional product. Remove the optional product and reinstall it. Optional RAM Error The optional memory module may be corrupted or incorrect. Replace it with a new one. Paper Out tttt sssss There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper source.
Epson AcuLaser C9300 Series User's Guide Preheat Mode The printer is in the preheat mode. You can change the time to enter the mode on Time to Preheat in Setup Menu. Print Overrun The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing, or press the W Pause/Cancel button to cancel the print job.
Epson AcuLaser C9300 Series User's Guide The development unit has reached the end of its service life and needs to be replaced. If this error occurs, consult your dealer. Replace Feed Roller MP, Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed Roller C3, Replace Feed Roller C4 The feed roller has reached the end of its service life and needs to be replaced. If this error occurs, consult your dealer. Replace Fuser The fuser has reached the end of its service life and needs to be replaced.
Epson AcuLaser C9300 Series User's Guide Replace Waste Toner Box The waste toner collector has reached the end of its service life and needs to be replaced. See “Replacing Consumable Products” on page 133 for instructions. Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job.
Epson AcuLaser C9300 Series User's Guide Service Req Cffff/Service Req Exxx A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative. Sleep The printer is currently in the power-save mode.
Epson AcuLaser C9300 Series User's Guide The printer cannot clear an error message because the error status still remains. Try solving the problem again. Warming Up The printer is warming up the fuser to be ready to print. Waste Toner Box Near Full The waste toner collector is near full of toner. Write Error ROM A, Write Error ROM P This message indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer.
Epson AcuLaser C9300 Series User's Guide Printing and Deleting Reserve Job Data Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and deleted using the control panel’s Quick Print JobMenu. Jobs saved using the Confidential Job option can be printed from the ConfidentialJobMenu. Follow the instructions in this section.
Epson AcuLaser C9300 Series User's Guide Using the Confidential Job Menu Follow the steps below to print or delete Confidential Job data. 1. Make sure the LCD panel displays Ready or Sleep, then press the r Right button to access the control panel menus. 2. Press the d Down button repeatedly until ConfidentialJobMenu appears on the LCD panel, then press the r Right button. 3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right button. 4.
Epson AcuLaser C9300 Series User's Guide 2. Press the r Right button three times. The printer prints a configuration status sheet. 3. Confirm that the information about the installed options is correct. If the options are installed correctly, they appear under Hardware Configuration. If the options are not listed, try reinstalling them. Note: ❏ If the configuration status sheet does not list your installed options correctly, make sure that they are securely connected to the printer.
Epson AcuLaser C9300 Series User's Guide 3. Press the d Down or u Up button to select Cancel Job, then press the OK button. Printing is canceled. Note: ❏ Select Cancel All Jobs on step 3 to cancel all print jobs in the printer’s memory. ❏ The operation is canceled and printing restarts one minute after the printer is not operated. ❏ After canceling jobs is completed, the printer recovers from pause.
Epson AcuLaser C9300 Series User's Guide Note: The operation is canceled and the printing restarts one minute after the printer is not operated.
Epson AcuLaser C9300 Series User's Guide Chapter 4 Installing Options Optional Printer Stand and Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Lower paper cassette” on page 30. For specifications, see “Optional paper cassette unit” on page 196. Handling precautions Always pay attention to the following handling precautions before installing the option: The printer weighs about 44 kg (97 lb).
Epson AcuLaser C9300 Series User's Guide Installing the optional printer stand You can install the optional printer stand on the optional paper cassette unit or the printer directly. The instructions below describe installing on the optional paper cassette unit as an example. We recommend using the optional printer stand if you install the optional paper cassette units. 1. Confirm the bundled items. a b c d a. printer stand b. cable hook c. screws d. guide pins 2.
Epson AcuLaser C9300 Series User's Guide 3. Install two guide pins on the printer stand. 4. Set the lowest optional paper cassette unit on the printer stand. Align each of the holes on the bottom with the guide pins. 5. Remove the back cover of the optional paper cassette unit.
Epson AcuLaser C9300 Series User's Guide 6. Pull out the paper cassette. 7. Fix the optional paper cassette unit to the printer stand with four screws. 8. Reinsert the paper cassette into the optional paper cassette unit.
Epson AcuLaser C9300 Series User's Guide 9. Reinstall the back cover removed in step 5. 10. Install the cable hook. Note: After attaching the printer to the printer stand, connect the power cord to the printer, and then pass it through the cable hook. Installing the optional paper cassette unit Note: If you use the optional printer stand, install the printer stand to the lowest optional paper cassette unit in advance.
Epson AcuLaser C9300 Series c User's Guide Caution: To use the optional printer stand, be sure to lock the casters before installing the optional paper cassette units. Otherwise, the printer may move and cause an accident. 1. Turn the printer off and unplug the power cord and interface cable. c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2.
Epson AcuLaser C9300 Series User's Guide Note: When installing only one cassette unit, go to step 12. 5. Place the second optional paper cassette unit onto the lowest paper cassette unit. Align each of the holes on the bottom with the guide pins. 6. Remove the back cover of the upper optional paper cassette unit. 7. Pull out the upper paper cassette.
Epson AcuLaser C9300 Series User's Guide 8. Fix the optional paper cassette units with four screws. 9. Reinsert the paper cassette. 10. Reinstall the back cover removed in step 5. 11. If you install three optional paper cassette units, repeat steps 4 to 9.
Epson AcuLaser C9300 Series User's Guide 12. Align each of the holes on the printer with the guide pins of the optional paper cassette unit, and then lower the printer until it resets securely on the units. Note: ❏ The printer should be carried by at two people. ❏ Lower the printer carefully so that the four guide pins on the optional paper cassette unit go into the holes at the bottom of the printer. If the printer leans against the optional paper cassette unit, the connecter may be damaged. 13.
Epson AcuLaser C9300 Series User's Guide 14. Pull out the paper cassette. 15. Fix the printer to the optional paper cassette units with four screws.
Epson AcuLaser C9300 Series User's Guide 16. Reinsert the paper cassette. 17. Reinstall the back cover removed in step 12. 18. Affix the labels onto the front of the paper cassettes. 19. Remove the protective materials from each paper cassette, and then load paper. 20. Reconnect the interface cable and power cord, and then turn the printer on.
Epson AcuLaser C9300 Series User's Guide 21. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 154. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. Select the Update the Printer Option Info Manually on the Optional Settings tab, and then click Settings.
Epson AcuLaser C9300 Series User's Guide 3. Install the Duplex Unit as shown below. Make sure the tabs at the bottom go to the grooves indicated with arrow marks. 4. Turn the knobs to fix the Duplex Unit to the printer.
Epson AcuLaser C9300 Series User's Guide 5. Remove the connector cover. Note: Keep the connector cover in a safe place to prevent from losing it. 6. Plug the connector of the Duplex Unit into the socket on the printer.
Epson AcuLaser C9300 Series User's Guide 7. Close cover A. 8. Reconnect the interface cable and power cord, then turn the printer on. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 154. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 174. Removing the Duplex Unit Perform the installation procedure in reverse.
Epson AcuLaser C9300 Series c User's Guide Caution: Before you install a memory module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unplug the power cord and interface cable. 2. Loosen the two screws using a screwdriver. Then slide the back cover upward and remove it. 3. Identify the RAM slot.
Epson AcuLaser C9300 Series User's Guide 4. Confirm that the notch on the expansion memory module matches with that of the slot, and then firmly insert the top edge of the memory module into the slot until it stops. Then press both sides of the memory module down. * notch c Caution: ❏ Do not force the memory module into the slot. ❏ Be sure to insert the memory module facing the correct way. ❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work. 5.
Epson AcuLaser C9300 Series User's Guide 6. Fasten the back cover with the two screws. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 154. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 174.
Epson AcuLaser C9300 Series User's Guide When removing the memory module from its slot, spread apart the clips on each side of the memory slot, and then slide the memory module out. Interface Card Your printer comes with an empty type-B interface slot. Various optional interface cards are available to expand your printer’s interface options. Installing an interface card c Caution: Before you install the interface card, be sure to discharge any static electricity by touching a grounded piece of metal.
Epson AcuLaser C9300 Series User's Guide 3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below. 4. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 154. Removing an interface card c Caution: Before you remove an interface card, be sure to discharge any static electricity by touching a grounded piece of metal.
Epson AcuLaser C9300 Series User's Guide 1. Turn the printer off and unplug the power cord and interface cable. 2. Loosen the two screws using a screwdriver. Then slide the back cover upward and remove it. 3. Identify the installation slot for a CompactFlash memory. * CompactFlash memory slot 4. Insert a CompactFlash memory into the slot.
Epson AcuLaser C9300 Series User's Guide 5. Reattach the back cover as shown below. 6. Fasten the back cover with the two screws. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 154. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 174.
Epson AcuLaser C9300 Series c User's Guide Caution: Before you remove a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Perform the installation procedure in reverse. Note: ❏ Completely erase all data using specialized software or carry out Delete All CompactFlash Data on Support Menu before you give away or discard CompactFlash memory. See “Support Menu” on page 90 for details.
Epson AcuLaser C9300 Series User's Guide Chapter 5 Replacing Consumable Products Precautions During Replacement Always observe the following handling precautions when replacing consumable products. For details about the replacement, see the instructions that come with the consumable products. w Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and surrounding areas may be very hot.
Epson AcuLaser C9300 Series User's Guide Printing is possible, even if Replace Toner uuuu is displayed, until the printout fades. Before replacing the toner cartridge, do the following procedures to make sure the toner cartridge is empty. 1. Open cover D. 2. Make sure that all cartridges are locked. 3. Tap the top of the toner cartridges about five times with your fingers. c Caution: Do not tap the toner cartridge with excessive force. Doing so may cause a malfunction or disable printing.
Epson AcuLaser C9300 Series User's Guide Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electrical components.
Epson AcuLaser C9300 Series User's Guide 2. Gently wipe the rubber parts of the pickup roller with a well-wrung wet cloth. * pickup roller 3. Close cover A. Lower paper cassette 1. Pull out the lower paper cassette.
Epson AcuLaser C9300 Series User's Guide 2. Gently turn and wipe the rubber parts of the pickup rollers with a well-wrung wet cloth. * pickup roller 3. Insert the lower paper cassette. Cleaning the exposure window 1. Open cover A using lever A.
Epson AcuLaser C9300 Series User's Guide Note: Make sure you fully open cover A until it stops. w Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch on of these areas, wait 40 minutes to allow the heat to subside before doing so. 2. Open cover G.
Epson AcuLaser C9300 Series User's Guide 3. Insert the cover G support into the hole on the printer. c Caution: ❏ Do not touch the intermediate transfer belt. ❏ Do not expose the photoconductor unit to room light longer than three minutes. ❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline.
Epson AcuLaser C9300 Series User's Guide 4. Take out the exposure window cleaning bar. 5. Grab the position as shown in the label and remove the photoconductor unit from the printer.
Epson AcuLaser C9300 Series User's Guide 6. Slide the cleaning bar once from left to right along the exposure window. Note: Hold the cleaning bar with its arrow mark facing up. 7. Reinstall the photoconductor unit to the printer.
Epson AcuLaser C9300 Series c User's Guide Caution: When installing the photoconductor unit, make sure the hinge of cover G is set as indicated in the illustration. If not, close and open cover G again. 8. For the other windows, repeat steps 5 to 7. 9. Put the exposure window cleaning bar back in place.
Epson AcuLaser C9300 Series User's Guide 10. Put the cover G support back in place. 11. Close cover G.
Epson AcuLaser C9300 Series User's Guide 12. Press the center of the output tray until it clicks. 13. Close cover A. Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 12 ❏ “Finding the place for the printer” on page 14 Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials.
Epson AcuLaser C9300 Series User's Guide 1. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Installed options 2. Attach the protective materials onto the printer, then repack the printer in its original box. c Caution: When moving the printer, always keep it horizontal. For short distances Before you move the printer, prepare the location where you are going to place it. See the following sections.
Epson AcuLaser C9300 Series User's Guide 2. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal. Note the following if your printer is installed on the optional printer stand. ❏ You do not need to remove the printer from the optional printer stand. ❏ It is unnecessary to lift the printer. ❏ Unlock the adjusters on the optional printer stand before moving the printer. ❏ Remove any obstacles that might be in your way.
Epson AcuLaser C9300 Series User's Guide Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Error Message Refer to Clear paper jam and then reload MP A For instruction on clearing this type of paper jam, see “Paper Jam MP A (MP tray or Cover A)” on page 148.
Epson AcuLaser C9300 Series w User's Guide Warning: ❏ Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
Epson AcuLaser C9300 Series User's Guide 3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. 4. Close cover A. Paper Jam C4, Paper Jam C3, Paper Jam C2, Paper Jam C1 (All paper cassette) The instruction describes about standard lower paper cassette C1 as an example. Use the same procedure for optional paper cassette C2, C3, and C4. 1. Pull out the paper cassette from the printer.
Epson AcuLaser C9300 Series User's Guide 2. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. 3. Reinsert the paper cassette. Paper Jam B E (Duplex Unit or Cover E) 1. Remove the stack of paper.
Epson AcuLaser C9300 Series User's Guide 2. Open cover A using button B. 3. If there is any jammed paper, pull the edge of the sheet and remove it gently with both hands. Be careful not to tear the jammed paper. w Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch on of these areas, wait 40 minutes to allow the heat to subside before doing so.
Epson AcuLaser C9300 Series User's Guide 4. Unlock the release levers as shown below. 5. Open the duplex unit cover by pulling down the lever E.
Epson AcuLaser C9300 Series User's Guide 6. Open the paper holder by pulling down the lever E, and then gently remove the jammed paper. Be careful not to tear the jammed paper. 7. Return the release levers as shown below.
Epson AcuLaser C9300 Series User's Guide 8. Close the duplex unit cover. 9. Close Cover A. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet using the printer’s control panel or the printer driver. To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration Status Sheet” on page 106.
Epson AcuLaser C9300 Series User's Guide Operational Problems The Ready light does not turn on Cause What to do The power cord may not be properly plugged into the electrical outlet. Turn off the printer, check the power cord connections between the printer and the electrical outlet, then turn the printer back on. The electrical outlet may be controlled by an outside switch or an automatic timer.
Epson AcuLaser C9300 Series User's Guide The Ready light is on but nothing prints Cause What to do Your computer may not be properly connected to the printer. Perform the procedure illustrated in the Setup Guide. The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and the computer. You may not be using the correct interface cable.
Epson AcuLaser C9300 Series User's Guide Cannot access the shared printer Cause What to do Inappropriate texts are used for the Share name of the shared printer. Do not use spaces or hyphens for the Share name. An additional driver cannot be installed on the client computer, although the print server’s OS and the client OS are different. Install the printer drivers from the Software Disc. Your network system causes this problem. Ask the administrator of the network for assistance.
Epson AcuLaser C9300 Series User's Guide Cause What to do The selected font is not supported by your printer. Make sure that you have installed the correct font. See the Font Guide for more information. Printout is garbled Cause What to do The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in securely. You may not be using the correct interface cable.
Epson AcuLaser C9300 Series User's Guide Graphics do not print correctly Cause What to do The printer emulation setting in your application may be incorrect. Make sure that your application is set for the printer emulation you are using. For example, if you are using the ESC/Page mode, make sure that your application is set to use an ESC/Page printer. You may need more memory. Graphics require large amounts of memory. Install an appropriate memory module. See “Memory Module” on page 124.
Epson AcuLaser C9300 Series User's Guide The color looks different from what you see on the computer screen Cause What to do Printed colors do not exactly match the colors on your monitor, since printers and monitors use different color systems: monitors use RGB (red, green, and blue), while printers typically use CMYK (cyan, magenta, yellow, and black). Although it is difficult to match colors perfectly, selecting the printer driver’s ICM setting can improve color matching between different devices.
Epson AcuLaser C9300 Series User's Guide Vertical lines appear on the printout Cause What to do The exposure window may be dusty. Clean the exposure window. For details, see “Cleaning the exposure window” on page 137. Print quality or tone is uneven Cause What to do Your paper may be moist or damp. Do not store paper in a humid or damp environment. One of the toner cartridges may be near the end of its service life.
Epson AcuLaser C9300 Series User's Guide Cause What to do The gradation setting is too small when printing graphics. For Windows users, on the Basic Settings tab in the printer driver, click the Advanced tab and select the More Settings button. Then select the Halftoning. The setting above is available only when printing in black-and-white and the Monochrome Model Compatibility check box is selected in the printer driver. There may be a problem with photoconductor units.
Epson AcuLaser C9300 Series User's Guide Completely blank pages are output Cause What to do The printer may have loaded more than one sheet at a time. Remove the paper stack and fan it. Tap it on a flat surface to even the edges, then reload the paper. The problem may be with your application or interface cable. Print out a configuration status sheet. See “Printing a Configuration Status Sheet” on page 154. If a blank page is ejected, the problem may be with the printer.
Epson AcuLaser C9300 Series User's Guide Cause What to do One of the toner cartridges may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that one of the toner cartridges is near the end of its service life, open cover D, make sure the cartridge is locked, and tap the top of the toner cartridge about five times with your finger. If the problem is not resolved, replace the toner cartridge. See “Replacing Consumable Products” on page 133.
Epson AcuLaser C9300 Series User's Guide Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task. Reduce the contents of print jobs, or increase the available memory on your printer. You can increase the available memory by installing an optional memory module or CompactFlash memory. See “Installing a memory module” on page 124 or “Installing a CompactFlash memory” on page 129 for details.
Epson AcuLaser C9300 Series User's Guide Cause What to do There may be no paper in the paper source. Load paper into the selected paper source. The size of loaded paper differs from the control panel or printer driver settings. Make sure that the correct paper size and paper source are set in the control panel or printer driver. Too many sheets may be loaded in the MP tray or paper cassettes. Make sure that you have not tried to load too many sheets of paper.
Epson AcuLaser C9300 Series User's Guide Cause What to do The paper source setting may not be correct. Make sure you have selected the proper paper source in your application. There may be no paper in the paper cassette. Load paper into the selected paper source. Too many sheets may be loaded in the paper cassette. Make sure that you have not tried to load too many sheets of paper. For the maximum paper capacity for each paper source, see “MP tray” on page 28 and “Lower paper cassette” on page 30.
Epson AcuLaser C9300 Series User's Guide For best results, you should connect the printer directly to the computer’s USB port. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub. Windows operating system Your computer must have one of the operating systems supported by this printer pre-installed, or be a model upgraded from Windows XP, Vista, Server 2003, or Server 2008 to an operating system supported by this printer.
Epson AcuLaser C9300 Series User's Guide Status and Error Messages You can see the printer’s status and error messages on the LCD panel. For more information, see “Status and Error Messages” on page 91. Canceling Printing Press the W Pause/Cancel button on the printer’s control panel. To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 41.
Epson AcuLaser C9300 Series User's Guide The printer does not print Cause What to do An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to print is selected. The Emulation Menu in the printer’s Control Panel is set to a mode other than Auto or PS3 for the interface that you are using. Change the mode setting to either Auto or PS3.
Epson AcuLaser C9300 Series User's Guide The printer fonts cannot be installed Cause What to do The Emulation Menu in the printer’s Control Panel is not set to PS3 for the interface that you are using. Change the Emulation Menu setting to PS3 for the interface that you are using, then try reinstalling the printer fonts again. The edges of texts and/or images are not smooth Cause What to do The Print Quality is set to Fast. Change the Print Quality setting to Fine.
Epson AcuLaser C9300 Series User's Guide Cause What to do For Windows users only Make sure that both the Send CTRL+D Before Each Job and Send CTRL+D After Each Job settings are set to No. The computer is connected to the network using AppleTalk in a Windows 2000 environment, and the Send CTRL+D Before Each Job or Send CTRL+D After Each Job setting on the Device Settings sheet of the printer’s Properties dialog box is set to Yes. For Windows users only The print data is too large.
Epson AcuLaser C9300 Series User's Guide Chapter 8 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Epson AcuLaser C9300 Series User's Guide Windows XP, Server 2003 users Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing Preferences. Printing a configuration status sheet To confirm the current status of the printer, print a status sheet from the printer driver. Note: Print the configuration status sheet on A4 size paper (Landscape.) 1. Access the printer driver. 2. Click the Optional Settings tab and then click Configuration in Print Status Sheets.
Epson AcuLaser C9300 Series User's Guide ❏ If the genuine consumable products are not used, the level indicator and the alert icon showing the remaining service life are not displayed. Ordering consumable products and maintenance parts Click the Order Online button on the Basic Settings tab. See “Order Online” on page 182 for details. Note: This function is available only when EPSON Status Monitor is installed.
Epson AcuLaser C9300 Series User's Guide Note: ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. 4. Select Epson Status Monitor and then click the Next button. 5. Read the license agreement statement, then click Accept. 6. When the installation is complete, click Cancel.
Epson AcuLaser C9300 Series * User's Guide Notice Settings You can make specific monitoring settings. See “Notice Settings” on page 181. Order Online You can order consumable products and maintenance parts online. See “Order Online” on page 182. Tray Icon Settings You can set the information to display when the Tray icon is double-clicked while there are no jobs sent from the computer. You can also access any of the menus by clicking the appropriate tab on each information window.
Epson AcuLaser C9300 Series User's Guide Replacement Parts Information Note: To change the two windows above, click or . a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c.
Epson AcuLaser C9300 Series User's Guide e. Transfer Unit: Indicates the remaining service life of the transfer unit. The service icon flashes when the transfer unit has some error or has neared the end of its service life. f. Fuser Unit: Indicates the remaining service life of the fuser unit. The service icon flashes when the fuser unit has some error or has neared the end of its service life. g.
Epson AcuLaser C9300 Series User's Guide d. Computer: Displays the name of the computer that sent the print job. e. Job Type: Displays the job type. About the Reserve Job function, see “Using the Reserve Job Function” on page 58. f. Cancel Job button: Cancels the selected print job. g. Print button: Prints the held status job. h. Refresh button: Refreshes the information on this menu. i.
Epson AcuLaser C9300 Series User's Guide ❏ Note that if the user account used to log on to a client is different from the user account used to connect to the server, the job management function is not available. Notice Settings a. Monitor the Printing Status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. More Settings button: Opens the More Settings dialog box to set how to display the tray icon. c.
Epson AcuLaser C9300 Series User's Guide i. More Settings button: Opens the More Settings dialog box in which you can set the URL for placing an order appears. j. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval. Note for Windows 7 or Vista users: When Allow monitoring of shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings.
Epson AcuLaser C9300 Series d. Do not display this window automatically until a replacement part becomes low or reaches the end of its service life check box: User's Guide When this check box is selected, the Order Online window appears automatically only when a replacement part first becomes low or reaches end of service life.
Epson AcuLaser C9300 Series User's Guide Computer system requirements Windows Recommended OS Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64 Remarks No restrictions for these systems Mac OS X Recommended OS Version Mac OS X 10.4.11 or later Computer Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook Note: To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection.
Epson AcuLaser C9300 Series User's Guide 2. If the printer is connected to a USB interface, connect your computer to the printer with a USB cable, then turn on the printer. If the printer is connected to a parallel interface, go to step 3. Note for Windows Vista users: Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.” In this case, click Ask me again later. 3. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer button.
Epson AcuLaser C9300 Series User's Guide ❏ Turn off all virus protection programs before installing the printer software. 1. Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive. 2. For Windows 7, click the start button, select Devices and Printers, and click the Add a printer button. For Windows Vista, Vista x64, XP, XP x64, Server 2008, or Server 2008 x64, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.
Epson AcuLaser C9300 Series User's Guide Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver. To access the printer driver, see “Accessing the printer driver” on page 173. Using AppleTalk under Windows 2000 Use the following settings if your machine is running Windows 2000, and the printer is connected through an network interface using the AppleTalk protocol: ❏ Select PS3 as the Network setting in the printer’s emulation mode.
Epson AcuLaser C9300 Series User's Guide Note: For Mac OS X 10.4, if the Authenticate window appears, enter the user name and password for an administrator. 6. When installation is done, click Close. Selecting the printer After installing the PostScript 3 printer driver, you need to select the printer. In a network environment For Mac OS X users Note: ❏ Although EPSON FireWire appears in the interface pop-up list, you cannot use FireWire for printer connection in the PostScript 3 mode.
Epson AcuLaser C9300 Series User's Guide ❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use default queue on server check box. Note for USB users: Make sure to select USB. Do not select EPSON USB, because it cannot be used with the PostScript 3 printer driver. 4. Follow the instructions as appropriate below to select your printer. AppleTalk Select your printer from the Name List, then select Auto Select from the Printer Model List.
Epson AcuLaser C9300 Series User's Guide Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver. Changing the printer setup settings You can change or update the printer setup settings according to the options installed in your printer. For Mac OS X users 1. Access the printer driver. The Printer List window appears. 2. Select the printer from the list. 3. Select Show Info from the Printers menu. The Printer Info dialog box appears.
Epson AcuLaser C9300 Series User's Guide Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 60 to 80 g/m2 (Recycled paper is acceptable.*) Envelopes No paste and no tape.
Epson AcuLaser C9300 Series User's Guide ❏ Previously printed paper by any other color laser printers, black-and-white laser printers, color copiers, black-and-white copiers, ink jet printers, or thermal transfer printers ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 175 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Special surface-coated paper or special
Epson AcuLaser C9300 Series User's Guide Note: The printable area may be smaller depending on the application.
Epson AcuLaser C9300 Series Optional paper cassette unit: User's Guide plain paper Up to a 59.4 mm thick stack, or up to 550 sheets labels Up to a 59.4 mm thick stack semi thick paper Up to a 59.4 mm thick stack, or up to 550 sheets thick paper Up to a 59.
Epson AcuLaser C9300 Series User's Guide Mechanical Dimensions Weight Height: 422 mm (16.6 in.) Width: 500 mm (19.7 in.) Depth: 538 mm (21.2 in.) Approx. 41 kg (about 90.4 lb) (Excluding consumables and options) Electrical 110-120 V 220-240 V Rated voltage 110 V-120 V ±10% 220 V-240 V ±10% Rated frequency 50/60 Hz ±3 Hz 50/60 Hz ±3 Hz Rated current 9.7 A 4.
Epson AcuLaser C9300 Series Low Voltage Directive 2006/95/EC EN 60950-1 EN 60825-1 EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 User's Guide Interfaces USB interface Hi-Speed USB - Compatible with the USB 2.0 Specification Note: ❏ Your computer must support Hi-Speed USB or USB in order to use Hi-Speed USB or USB as the interface to connect your computer to the printer. ❏ Since Hi-Speed USB is fully compatible with USB, USB can be used as an interface.
Epson AcuLaser C9300 Series Paper types: User's Guide Plain paper, Preprinted paper, Letterhead, Recycled paper, Color paper, Labels, Thick paper, Semi thick paper, Special Dimensions and weight: Height: 163 mm (6.4 in.) Width: 500 mm (19.7 in.) Depth: 594 mm (23.4 in.) Weight: 9.6 kg (21.2 lb) including cassette Note: This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Epson AcuLaser C9300 Series User's Guide Dimensions and weight: Height: 109 mm (4.3 in.) Width: 512 mm (20.2 in.) Depth: 518 mm (20.4 in.) Weight: 5.1 kg (11.2 lb) including bundled items Memory modules Make sure that DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or the Epson sales company. Memory size: 128, 256, 512, or 1024 MB Parallel Interface Card This option enables parallel interface connection.
Epson AcuLaser C9300 Series User's Guide Toner Cartridge Product code/Model: * Toner Cartridge (Yellow) 0602* Toner Cartridge (Magenta) 0603* Toner Cartridge (Cyan) 0604* Toner Cartridge (Black) 0605* Double Toner Cartridge Pack (Yellow) 0606* Double Toner Cartridge Pack (Magenta) 0607* Double Toner Cartridge Pack (Cyan) 0608* Double Toner Cartridge Pack (Black) 0609* Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH This product conforms to CE marking requir
Epson AcuLaser C9300 Series User's Guide Appendix B Where To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Epson AcuLaser C9300 Series User's Guide World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Epson AcuLaser C9300 Series User's Guide Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl.
Epson AcuLaser C9300 Series Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 User's Guide Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
Epson AcuLaser C9300 Series User's Guide Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office.
Epson AcuLaser C9300 Series Fax: User's Guide 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service
Epson AcuLaser C9300 Series User's Guide World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No.
Epson AcuLaser C9300 Series User's Guide Index panel settings....................................................................60 parallel...............................................................................75 password config................................................................87 PCL....................................................................................78 printing..............................................................................67 PS3........................
Epson AcuLaser C9300 Series User's Guide G M Guides Font Guide........................................................................26 Network Guide.................................................................26 Online Help......................................................................26 Setup Guide......................................................................26 User’s Guide.....................................................................26 Maintenance printer..................
Epson AcuLaser C9300 Series unavailable paper...........................................................191 Paper Jam B E (Duplex Unit or Cover E)......................150 Paper Jam C4, Paper Jam C3, Paper Jam C2, Paper Jam C1 (All paper cassette)...........................................149 Paper Jam MP A (MP tray or Cover A).........................148 Paper jams how to clear.....................................................................147 Paper source MP tray.....................................
Epson AcuLaser C9300 Series Reserve job data.................................................................105 Reset menu...........................................................................73 User's Guide USB menu.............................................................................76 W S Service.................................................................................200 Setup menu...........................................................................
