EPSON ® READ THIS FIRST About Your EPSON Computer Printed on recycled paper with 10% post-consumer content @
IMPORTANT NOTlCE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRlGHT NOTlCE All rights reserved.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . Installed Equipment and Software . . . . . . . . . . Introducing FocalPoint . . . . . . . . . . . . . . Where to Get Help . . . . . . . . . . . . . . . . . . . . CompuServe On-line Support . . . . . . . . . . Multimedia Systems . . . . . . . . . . . . . . . . . . . Sound Card and CD-ROM Drive Compatibility Installed Software . . . . . . . . . . . . . . . . . Connecting the Speakers . . . . . . . . . . . . . Adjusting the Sound . . . . . . .
lntroduction Before you set up and use your EPSON® system, be sure to read the information in this booklet about the equipment and software installed on your computer. The following section describes the equipment and software included with all systems. If you have a multimedia system, be sure to read “Multimedia Systems, “beginning on page 8, for information about your additional equipment and software.
0 ActionPC 3000 or ActionTower 3000 come with a built-in voice/ fax/ data modem. Among its features are a voice mail system and the ability to send and receive faxes. A cable for connecting the modem to your phone line and a user manual describing all of the modem’s functions are included. Follow the instructions in the user manual to connect the modem to your phone line.
0 Microsoft Windows 3.11 graphical user interface software, installed on the hard disk drive, including a user manual and diskettes EPSON Connection Technical support: at (800) 922-8911 (U.S.
4 0 Sierra® On-Line Hoyle® Classic Card Games software installed on the hard disk drive along with a user manual (206) 644-4343 Technical support: (800) 743-7725 (U.S. and Canada) Customer service: (800) 757-7707 (U.S. and Canada) Sales: (900) 370-5583 Hint line: Interactive voice/ faxback: (800) 376-2683 (U.S.
Introducing FocalPoint Your system includes EPSON’s FocalPoint, a Windows environment program. FocalPoint was designed to provide easy access to the Windows programs, utilities, and games on your computer, as well as on-line information about EPSON products and services. When you turn on or reset your computer, it automatically starts FocalPoint after loading MS-DOS and Windows.
If desired, you can prevent your computer from starting FocalPoint automatically but still make it available from its Windows icon. To do so, select the Exit button with the door icon on the right side of the screen. Then open the Windows Startup group, if necessary. Move the FocalPoint icon from that group to another convenient Windows group. (See your Windows documentation for instructions on using Windows.
If you need additional help, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection. In the United States, dial (800) 922-8911. In Canada, dial (800) GO-EPSON.
CompuServe On-line Support The fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on CompuServe. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum.
Caution If you purchased additional equipment or software for your computer (such as disk drives or a word processing program), do not install them until you test your system as it was configured at the factory. This will ensure that your system is operating properly before you install any optional items. See “Testing Your Multimedia System” on page 14. If you have trouble using your multimedia equipment, check the suggestions in “Troubleshooting Your Multimedia System” on page 17.
lnstalled Software In addition to the software listed on pages 2 through 6, your multimedia system includes this additional software: A system Sound ImpressionTMsoftware for playing, editing, and recording Wave files, and for playing MIDI files and CDs, installed on your hard disk drive along with a user manual Technical support: EPSON Connection at (800) 922-8911 (U.S.
Note To use any of the CD programs, you must place its CD in the CD-ROM drive and wait at least 10 seconds before you access the program. If you own any music CDs, see the CD-ROM drive manual that came with your computer for instructions on playing them on your system. You can also use the Sound Impression program on your computer to play music on CD while you are using your computer. See your sound card manual and the Sound Impression on-line help information for instructions.
Note You can install C-type batteries in your speakers or obtain a DC 6-Volt input jack to power the speakers independently and use them as amplified speakers. This will boost the speaker’s bass response and allow you to adjust the volume using the speaker’s controls. If you do this, be sure to set the Amp switch on the back of each speaker to the On position and turn on the speakers before you turn on your system. Be sure to connect the speakers to the OUT connector on the sound card, as described below.
Both speakers are connected to one speaker cable. Connect this cable to the appropriate port on your computer’s sound card, as shown below. OUT IN MIC game or joystick port If you want to connect headphones to your sound card, connect them to the OUT connector. (Headphones mute the sound from your speakers.) You can connect the line-out connector of a radio, CD player, stereo, or other device to the IN connector. To connect a microphone, use the MC connector.
Adjusting the Sound To adjust the speaker’s volume and other operating characteristics, select the Sound Impression or Mozart Mixer program icons in Windows. Follow the instructions in the on-line help program to select the sound you prefer. If you are not using Windows when you need to adjust the speaker volume, you can use the following keyboard commands: 0 Ctrl Alt U (to increase the volume) 0 Ctrl Alt D (to decrease it) 0 Ctrl Alt M (to mute it).
2. In FocalPoint, move the cursor to the Software button (on the top left side of the screen) or the Games button (on the bottom left side) to locate the program for which you loaded the CD. Click the left mouse button once. 3. Move the cursor to the program icon for which you loaded the CD and click the left mouse button once. 4. Follow the instructions in the program documentation to test some of the operations of the program. Be sure the program’s video and audio functions operate correctly. 5.
Running Berenstain Rears from DOS The program Compton’s Berenstain Bears Learning at Home, Volume 1 is an MS-DOS-based program that cannot be run from a Windows icon like your other multimedia programs. To run Berenstain Bears, you must exit Windows (if you are currently using it) and enter a command at the MS-DOS prompt. Note If you purchased any additional MS-DOS-based game programs, you must also run them from the MS-DOS prompt as described here.
Troubleshooting Your Multimedia System If you have any trouble using your multimedia system, check the following sources for solutions to the problem : For problems with optional equipment or software you may have installed, consult any on-line or printed help information that came with the product or contact the software manufacturer.
Diagnosing Sound Card Problems If you suspect you have trouble with your sound card, check the following: 0 If you are using a game or other multimedia software program and the audio is distorted or non-existent, first check that your speaker cable is firmly connected to the appropriate connector on your sound card. Also try adjusting Windows, use the program to adjust use the Ctrl Alt U decrease volume) the speakers’ volume. If you are in Mozart Mixer or Sound Impressions it.
0 If you still have problems, you may have a conflict between the DMA, IRQ, and other settings of your sound card and any optional card drivers you may have installed. Conflicts in these areas can also cause your computer to lock up, spontaneously reboot, or issue a parity error. If you experience any of these problems, follow these steps: 1. Use the MS-DOS Edit utility or the Windows SysEdit utility to check the contents of your computer’s AUTOEXEC.BAT and CONFIG.SYS files.
Also check the following switches in the SET command line in your AUTOEXEC.BAT file: Base I/ 0: DMA: IRQ : BLASTER / Annn / Dn / In Some Sound Blaster games require settings that match those of your sound card. Check your game documentation to see how to change the game’s settings to match those of your sound card. 3. Make a note of the DMA and IRQ settings in the Windows SYSTEM.INI file for the Mozart driver.
If the sound card operates properly, change the settings used by your optional card’s driver in the CONFIG.SYS file so they do not conflict with the settings of the MZTINIT.SYS driver. Do not change the settings of the MZTINIT.SYS driver itself. Reboot the system. 0 Some programs also add PATH statements and executable commands to start the program in your AUTOEXEC.BAT file.
d. So you rebooted your system using Ctrl Alt Del e. And the system did not load your sound card or CD-ROM drivers. If so, reset the computer by turning it off, waiting 20 seconds, and turning it back on again. This should resynchronize the sound card. If your computer still has trouble recognizing a program after you run a memory-intensive one, do not press Ctrl Alt Del to reboot it; instead, turn off your system, wait 20 seconds, and turn it back on again.
If none of the solutions in this entire section work, follow the instructions in the next section to restore your original system files and then reinstall your optional equipment or software. Restoring original system files The root directory of your hard disk drive (C:\) contains the main files MS-DOS uses to configure your system: AUTOEXEC.BAT and CONFIG.SYS. Your C:\ WINDOWS directory contains the initialization files Windows uses to configure your system: WIN.INI, SYSTEM.INI, and PROGMAN.INI.
The contents of the AUTOEXEC.BAT and CONFIG.SYS files are listed below. (The order of the commands in your files may be slightly different from the order shown here.) AUTOEXEC.BAT CONFIG.
Diagnosing CD-ROM Drive Problems If you see an error message when you try to access your CD-ROM drive, try the following: If you see the error message Drive not ready, you may have tried to access the CD too quickly; wait 10 seconds after loading the CD in the drive before you access it. (If you still see Drive not ready, select Retry.) Check that the CD-ROM drive cables (data and audio) are securely connected to the drive and to the sound card. (Loose or defective cables will also produce no CD audio.
0 If you see the error message CDR103 : CD-ROM not High Sierra or ISO-9660 format reading drive n. Abort, Retry or Ignore, make sure you did not accidentally insert an audio CD into the drive. Also, some older games may not conform to the newer ISO format; contact the game manufacturer for an updated version of the game, if available.
EPSON About Your EPSON Computer @ This manual is printed on 50% recycled papa, 10% post-consumer content.
IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRIGHT NOTICE All rights reserved.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installed Equipment and Software . . . . . . . . . . . . . . . . . . Introducing FocalPoint . . . . . . . . . . . . . . . . . . . . . . Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . CompuServe On-line Support . . . . . . . . . . . . . . . . . . Multimedia Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound Card and CD-ROM Drive Compatibility . . . . . . . . Installed Software . . .
Introduction Before you set up and use your EPSON@ system, be sure to read the information in this booklet about the equipment and software installed on your computer. The following section describes the equipment and software included with all systems. If you have a multimedia system, be sure to read “Multimedia Systems,” beginning on page 7, for information about your additional equipment and software.
Your computer also comes with a wide variety of software loaded on the hard disk drive. To learn about these programs, read the user manual or brochure that comes with each one. If you need to contact the software manufacturer for additional information, the phone numbers are included in the list below. (Not all 800 numbers may be available in Canada.) a Microsoft MS-DOS® 6.
Cl Intuit Quickbooks® bookkeeping software demonstration program installed on the hard disk drive, including a brochure and ordering information (800) 624-8742 (U.S. and Canada) Customer service: (415) 858-6095 (outside U.S. or Canada) Technical support: (415) 858-6059 (415) 858-6090 Faxback: cl Sierra® On-Line Hoyle® Classic Card Games software installed on the hard disk drive along with a user manual Technical support: (206) 644-4343 (800) 743-7725 (U.S. and Canada) Customer service: (800) 757-7707 (U.S.
3 Sierra On-Line Dynamix® The Even More Incredible Machine™ puzzle software installed on the hard disk drive, including a user manual and diskettes Technical support: (206) 644-4343 Customer service: (800) 743-7725 (U.S. and Canada) (800) 757-7707 (U.S. and Canada) Sales: Hint line: (900) 370-5583 Interactive voice/faxback (800) 376-2683 (U.S. and Canada) BBS: (209) 683-4463 Introducing FocalPoint Your system includes EPSON’s FocalPoint, a Windows environment program.
caution Always properly exit any program you are using and then exit FocalPoint and Windows before you turn off your computer to ensure your data is saved correctly. If desired, you can prevent your computer from starting FocalPoint automatically but still make it available from its Windows icon. To do so, select the Exit button with the door icon on the right side of the screen. Then open the Windows Startup group, if necessary. Move the FocalPoint icon from that group to another convenient Windows group.
Note It is a good idea to periodically back up your entire hard disk drive, or at least your program directories, so you can restore your program files without using program diskettes. We recommend that you back up the program directories of any software for which you do not have the original program diskettes. If you need to reinstall any software and you do not have a backup, you may need to obtain program diskettes from the manufacturer. Contact them at the number(s) listed in this booklet.
When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff. See your computer User’s Guide for more information. For on-line information about EPSON products, services, and contact numbers, select the EPSON information icons from the Software program group in FocalPoint.
This section describes your sound card and multimedia software, and tells you how to connect the speakers and test your system. It also includes instructions for running any MS-DOS-based game software you may have. Caution If you purchased additional equipment or software for your computer (such as disk drives or a word processing program), do not install them until you test your system as it was configured at the factory.
lnstalled Software In addition to the software listed on pages 2 through 4, your multimedia system includes this additional software: cl Compton’s’ Interactive Encyclopedia™ installed on your hard disk drive along with a CD and a user manual (619) 929-2626 Technical support: (619) 929-2690 Fax: (800) 862-2206 Sales: cl Compton’s Berenstain Bears Learning at Home, Volume 1 DOS-based children’s software installed on your hard disk drive along with a CD; see the instructions on page 14 to run this software (61
If you own any music CDs, see the CD-ROM drive manual that came with your computer for instructions on playing them on your system. You can also use the Sound Impression” program on your computer to play music on CD while you are using your computer. See your sound card manual and the Sound Impression on-line help information for instructions. Connecting the Speakers Before you connect the speakers, locate the battery compartment on the back of each one.
Because your computer’s sound card will supply power and amplification to the speakers, you must do the following before you connect them to your system: Q Turn off your computer Cl Press the power button on the front of each speaker to place it in the Off position Cl If there is an Amp switch on the back of each speaker, set it to the Off position to turn off the speaker’s amplifier.
caution If you have a multimedia tower system, do not place the computer on its side because the CD-ROM drive cannot operate in a vertical position. If you want to connect headphones to your sound card, connect them to the OUT connector. (Headphones mute the sound from your speakers.) You can connect the line-out connector of a radio, CD player, stereo, or other device to the IN connector. To connect a microphone, use the MIC connector.
Testing Your Multimedia System To test your System as it was configured at the factory, connect only your monitor, keyboard, and mouse as described in your computer User’s Guide. Also connect your speakers, as described in the previous sections. Then follow the instructions in your computer User’s Guide for turning on your system. After your computer performs its power-on diagnostic tests, it loads your operating system (MS-DOS) and Windows.
7. Select the Exit Windows command from the File menu to exit Windows. 8. Remove the CD from the CD-ROM drive and turn off your system. When you finish testing your system and are sure it is working correctly, see your computer User’s Guide for instructions on installing your optional equipment. Also read the instructions there for running the Setup program and performing general system operations, such as resetting your system and using a password.
First insert the Berenstain Bears CD in your CD-ROM drive. Then follow these steps to start the program from the MS-DOS prompt: 1. If you are in Windows, you can access the MS-DOS prompt by selecting Exit from the Windows File menu and exiting Windows. If you are in FocalPoint, first select the Exit button (a door icon) to exit to Windows Program Manager. 2. When you see the c : \ prompt, type the following and press Enter to log onto the Berenstain Bears program directory: CD \ATHOME 3.
0 If you suspect the problem involves your multimedia equipment (your sound card and/or CD-ROM drive), check the manuals that came with your computer for troubleshooting procedures. 0 If your computer seems to be causing the problem, see your computer User’s Guide for troubleshooting information. You can also try the multimedia system troubleshooting steps outlined in this section to help you solve the problem.
To run a sound card diagnostic program, exit Windows and log onto the C:\MOZART directory. Type MZTTEST and press Enter to start the program. Follow the instructions on the screen to test various aspects of your sound card. Lt If your game or other software program can be run under MS-DOS or under Windows, try running the program under MS-DOS (if you experience problems running under Windows). Check your software documentation to see if this is possible.
2. In your CONFIG.SYS file, make a note of the DMA, IRQ, base I/O address, ROM I/O address, and ROM IRQ settings of the driver MZTINIT.SYS. The default settings for the switches controlling these items is as follows: DMA: IRQ: Base I/O: CD-ROM I/O: CD-ROM IRQ: /D:1 /I:5 /A220 /CA340 /CI10 Also check the following switches in the SET BLASTER command line: Base I/O: DMA: IRQ: /Annn /Dn /In Some Sound Blaster games require settings that match those of your sound card.
4. Now check the DMA, IRQ, base I/O address, CD-ROM I/O address, and CD-ROM IRQ settings of the driver(s) in your CONFIG.SYS file for the optional card you have installed. See the card documentation for information about identifying the driver and its switches. 5. If there is a conflict between these settings, test the sound card to see if it works properly when the optional card driver is not installed. To do this, edit the CONFIG.
You can also try loading the suspect programs into high memory using the MS-DOS MemMaker utility. See your MS-DOS manual (or on-line help) for instructions. Some games do not work if your computer is running at high speed. If this is the case with your game, follow the instructions in your computer User’s Guide to lower the processor speed and try running the game again. Did you do experience a problem following the sequence of events described below? a. You used one of your memory-intensive CD programs b.
In order to continue using your system while you investigate the problem, follow these steps: 1. Turn off the system. 2. Insert a bootable diskette and turn on your system. 3. After it boots, log onto the root directory of your hard disk. 4. Edit the AUTOEXEC.BAT and CONFIG.SYS files (as described in step 1 on page 17) and add REM (remark) to the beginning of any command lines that affect your sound card and CD-ROM drive. (Or restore your original system files as described in the next section.) 5.
Restoring original system files The root directory of your hard disk drive (C:\) contains the main files MS-DOS uses to configure your system: AUTOEXEC.BAT and CONFIG.SYS. Your C:\WINDOWS directory contains the initialization files Windows uses to configure your system: WIN.INI, SYSTEM.INI, and PROGMAN.INI. If you have trouble using any optional equipment or software you have installed, the problem may be caused by changes made to these files.
The contents of the AUTOEXEC.BAT and CONFIG.SYS files are listed below. (The order of the commands in your files may be slightly different from the order shown here.) AUTOEXEC.BAT @ECHO OFF C:\DOS\MSCDEX.EXE /D:MSCD001 /M:10 SET SOUND=C:\MOZART SET BLASTER=A220 15 D1T4 C:\ MOZART\MZTVOL.EXE C:\DOS\SMARTDRV.EXE/X PROMPT $p$g PATH C:\WINDOWS:C:\DOS PATH %PATH%;C:\MOUSE SET LMOUSE=C:\MOUSE C:\MOUSE\MOUSE SET TEMP=C:\DOS WIN CONFIG.SYS LASTDRIVE=E DEVICE=C:\MOZART\MZTINIT.
Check that the CD-ROM drive cables (data and audio) are securely connected to the drive and to the sound card. (Loose or defective cables will also produce no CD audio.) See your computer User’s Guide for instructions on removing the computer’s cover to access the drive cables. If you still see the error message when you try to access the drive, restore your original system files as described on page 22.
