Proof Sign-off: Ohtera Nomoto Grady Hudson++ Ref. Guide Rev.d _______ _______ _______ A5 size 05-4-98 Front DR, pass 4 R HUDSON Color Ink Jet Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORP. The information contained herein is designed only for use with this EPSON printer.
L Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Front DR, pass 4 FCC COMPLIANCE STATEMENT For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Front DR, pass 4 Contents Safety Information Important Safety Instructions . . . . . . . . . . . . . . . . . . . A few precautions . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 0-1 0-2 Getting to Know Your Printer Printer Parts and Control Panel Functions System Requirements . . . . . . . . . . . . ENERGY STAR Compliance . . . . . . . . . Options and Consumable Products . . . . Warnings, Cautions, and Notes . . . . . . Where to Get Help . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Front DR, pass 4 Chapter 3 Starting to Print Loading Plain Paper . . . . . . . . . . . . . . . . . Accessing the Printer Driver and Utilities . . . . . From Windows applications . . . . . . . . . . From Windows 95 or Windows 98 . . . . . . . From Windows 3.1 . . . . . . . . . . . . . . . . Getting Information Through Online Help . . . . From Windows applications . . . . . . . . . . From Windows 95 or Windows 98 Start menu From Windows 3.1 Program Manager . .
Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 6 Troubleshooting Diagnosing the Problem . . . Error indicators . . . . . . Printer operation check . . Problems and Solutions . . . . Power supply . . . . . . . Operation . . . . . . . . . Paper handling . . . . . . Printing quality . . . . . . Increasing the Print Speed . . Fixing Ink Cartridge Problems Appendix R Front DR, pass 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson++ Ref. Guide Rev.d A5 size 04-28-98 R Introduction DR, pass 2 Safety Information Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. ❑ Do not place the printer on an unstable surface or near a radiator or heat source. ❑ Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
L Hudson++ Ref. Guide Rev.d A5 size 04-28-98 Introduction DR, pass 2 ❑ Except as specifically explained in this guide do not attempt to service the printer yourself. ❑ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance.
Hudson++ Ref. Guide Rev.d A5 size 04-28-98 R Introduction DR, pass 2 ❑ Under normal circumstances, ink will not come out of ink cartridges. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. ❑ Keep ink cartridges out of the reach of children. ❑ Do not dismantle ink cartridges or try to refill them. This could damage the print head.
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson++ Ref. Guide Rev.d A5 size 05-4-98 R Chapter 1 DR, pass 3 Chapter 1 1 Getting to Know Your Printer Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . 1-4 Options and Consumable Products . . . . . . . . . . . . . . . . 1-5 Warnings, Cautions, and Notes . . . . . . . . . . .
L Hudson++ Ref. Guide Rev.
Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 1 DR, pass 3 Buttons Button 1 Function E Loads or ejects paper if pressed and released within 2 seconds. Resumes printing if pressed after a paper out error. T Moves the print head to the ink cartridge replacement position if pressed for 3 seconds while the V ink out light is flashing or on. Returns the print head to its home position after ink cartridge replacement.
L Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 1 DR, pass 3 System Requirements To use your printer with a PC, you need Microsoft® Windows® 3.1, Windows for Workgroups, Window 95, or Windows 98; and a shielded, twisted-pair parallel cable. The following table shows the system requirements for using just the printer software (printer driver and utilities) included on the CD-ROM packed with your printer.
Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 1 DR, pass 3 Options and Consumable Products 1 Interface cables EPSON supplies several types of interface cables. You can use any interface cable that meets the specifications listed below. See your computer manual for any additional requirements.
L Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 1 DR, pass 3 EPSON Photo Quality Glossy Paper (A4) EPSON Photo Quality Glossy Paper (Letter) S041126 S041124 EPSON Ink Jet Transparencies (A4) EPSON Ink Jet Transparencies (Letter) S041063 S041064 EPSON Photo Quality Self Adhesive Sheet (A4) S041106 EPSON Photo Paper (4 x 6 in.) S041134 Note: Ink jet printers are particularly sensitive to the condition of your paper. Keep unused paper in its original packaging and store it in a cool, dry place.
Hudson++ Ref. Guide Rev.d A5 size 05-4-98 R Chapter 1 DR, pass 3 Where to Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON’s Home Page at http://www.epson.com.
L Hudson++ Ref. Guide Rev.d A5 size 05-4-98 Chapter 1 DR, pass 3 To speak to a technical support representative, dial (310) 974-8550 (U.S.) or (905) 709-2567 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
Proof Sign-off: Ohtera Nomoto Grady Hudson++ Ref. Guide Rev.d _______ _______ _______ A5 size 05-6-98 R Chapter 2 DR, pass 5 Chapter 2 Setting Up the Printer 2 Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Attaching the Paper Support . . . . . . . . . . . . . . . . . . . . 2-3 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . Using a printer stand . . . . . . . . . . . . . . . . . . . . . . 2-3 2-4 Plugging in the Printer . . . . . . . . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 This chapter explains how to set up your printer. If you did not already do this as described in the Start Here guide, follow the procedures here. (If you did set up your printer, skip to Chapter 3.
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 Attaching the Paper Support Insert the paper support into the central slot at the rear of the printer as shown below. 2 07 Choosing a Place for the Printer Follow the guidelines listed below when selecting a location for your printer. ❑ Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or at an angle.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 ❑ Avoid using or storing the printer in places subject to rapid changes in temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources. ❑ Avoid places subject to shocks and vibrations. ❑ Place the printer near a wall outlet where the plug can be easily unplugged. Note for French-speaking users: Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 Plugging in the Printer 1. Make sure that the printer is turned off. 2 08+ 2. Plug the power cord into a properly grounded electrical outlet. Installing the Ink Cartridge w Warning: The ink cartridge is a self-contained unit. Under ordinary use, ink will not leak from a cartridge. If ink does get on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 1. Turn on the printer. The P power light and the V ink out light come on. 09+ 2. Hold down the T cleaning button for three seconds. The P power light begins flashing, and the print head moves slightly left to the ink cartridge replacement position. 26-A c 2-6 Caution: Do not move the print head by hand. Always use the T cleaning button to move it. Otherwise you may damage the printer.
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 3. Open the printer cover. 2 10 4. Lift up the ink cartridge clamp as far as it will go. Remove the protective material from the cartridge holder. 11 5. Open the ink cartridge package. Next, remove only the yellow tape seal from the top of the cartridge as shown below.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 c Caution: You must remove the yellow tape seal from the cartridge. Installing the cartridge with the yellow tape still attached will permanently damage it. ❑ ❑ Do not remove the whole tape seal (especially the white portion) from the top of the cartridge. Remove only the yellow portion. ❑ Do not remove the tape seal from the bottom of the cartridge; otherwise, ink will leak. (S020138) 27a 6.
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 7. Press the ink cartridge clamp down until it locks in place. 2 13 c Caution: Once you install the ink cartridge, do not open the clamp again until you replace the ink cartridge. Otherwise, the cartridge may become unusable. 8. Press the T cleaning button. The printer moves the print head to its home (far right) position.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 9. Close the printer cover. The life of a cartridge depends on the amount of text and color graphics you print or the number of colors you use in your document. Note: When ink runs out, see “Replacing the Ink Cartridge” in Chapter 5. Connecting the Printer to Your PC To connect the printer to your computer using the built-in parallel interface, you need a shielded, twisted-pair parallel cable.
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 3. Plug the other end of the cable into the computer’s parallel interface. If there is a ground wire at the computer end of the cable, connect it to the ground connector at the back of the computer. See the next section for instructions on installing the printer software. You must install the printer software before using your printer.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 Installing the software for Windows 95 or Windows 98 Follow these steps to install the printer software for Windows 95 or Windows 98: 1. Make sure Windows is running and the printer is off. 2. Insert the Printer Software CD in the CD-ROM drive. 3. Click Start, then Run. 4. In the Run dialog box, type D:\SETUP (substituting the correct drive letter if your CD-ROM drive is not D).
Hudson++ Ref. Guide Rev.d A5 size 05-6-98 R Chapter 2 DR, pass 5 Installing the software for Windows 3.1 Follow these steps to install the printer software using Windows 3.1: 2 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the Printer Software CD in the CD-ROM drive. 3. From the File menu, choose Run. You see the Run dialog box. 4. In the Command Line box, type D:\SETUP and click OK. (Substitute the correct drive letter if your CD-ROM is not drive D.) 3101 5.
L Hudson++ Ref. Guide Rev.d A5 size 05-6-98 Chapter 2 DR, pass 5 Making diskettes of the printer software You can make a diskette version of the printer software (driver, utilities, and online help) on your CD-ROM if desired. You’ll need two 1.44 MB, high-density diskettes. Follow the same steps above for installing the printer software, but when you get to the Run dialog box, type EPSETUP instead of SETUP. When you see the Install screen, click Driver disk creation utility.
Proof Sign-off: Ohtera Nomoto Grady Hudson++ Ref. Guide Rev.d _______ _______ _______ A5 size 05-04-98 R Chapter 3 DR, pass 3 Chapter 3 Starting to Print Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Printer Driver and Utilities From Windows applications . . . . . . From Windows 95 or Windows 98 . . From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 05-04-98 Chapter 3 DR, pass 3 Loading Plain Paper This section describes how to load plain paper in the printer. You can also print on ink jet paper, transparencies, index cards, photo-quality glossy paper/film, photo paper, envelopes, and adhesive sheets. For instructions on using special media, see Chapter 4, “Printing on Special Paper.” 1. Make sure the paper thickness lever is set to the plain paper position.
Hudson++ Ref. Guide Rev.d A5 size 05-04-98 R Chapter 3 DR, pass 3 2. Push down the left edge guide lock lever and slide the left edge guide to the left as far as it will go. 3 16 3. Load a stack of paper with the printable surface up and the right edge of the paper resting against the right side of the sheet feeder. 17 Note: The sheet feeder can hold up to 100 sheets of 17-lb or 64 g/m2 plain paper. Do not load paper above the arrow mark, which is located on the inside surface of the edge guide.
L Hudson++ Ref. Guide Rev.d A5 size 05-04-98 Chapter 3 DR, pass 3 4. Slide the left edge guide against the left edge of the paper; then push up the lock lever to secure the left edge guide. 18 5. Remove the stack of paper and fan it. Then tap it on a flat surface to even the edges. While holding the printable side of the paper toward you, insert it gently straight up and down into the printer. Then rest the paper against the paper support.
Hudson++ Ref. Guide Rev.d A5 size 05-04-98 R Chapter 3 DR, pass 3 Accessing the Printer Driver and Utilities There are two ways to access the printer driver: from the Windows Start menu or Program Manager, or from your applications. The method you choose depends on how you want the settings to take effect: 3 ❑ If you want the settings to apply only to the document(s) you will print in a particular Windows application, see “From Windows applications” below.
L Hudson++ Ref. Guide Rev.d A5 size 05-04-98 Chapter 3 DR, pass 3 From Windows 95 or Windows 98 Follow these steps to access the printer driver and utilities from the Windows 95 or Windows 98 Start menu: 1. Click Start, point to Settings, and click Printers. 2. Right-click the EPSON Stylus COLOR 300 icon, and click Properties. The Properties window appears. 3. The Main and Paper menus contain the printer driver settings.
Hudson++ Ref. Guide Rev.d A5 size 05-04-98 R Chapter 3 DR, pass 3 Getting Information Through Online Help Your printer software includes extensive online help with detailed information and instructions about printer driver settings and the printer utilities. Online help will answer most of your questions about the printer driver settings and the utilities. 3 help.tif From Windows applications To access online help from your application, open the File menu and choose Print or Print Setup.
L Hudson++ Ref. Guide Rev.d A5 size 05-04-98 Chapter 3 DR, pass 3 From Windows 3.1 Program Manager To access online help directly from Program Manager, open the EPSON program group and click the EPSON Stylus COLOR 300 Help icon. You see the help contents window.
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson++ Ref. Guide Rev.d A5 size 04-16-98 R Chapter 4 DR, pass 1 Chapter 4 Printing on Special Paper Setting the Paper Thickness and Adjust Levers . . . . . . . . . Setting the paper thickness lever . . . . . . . . . . . . . . . Setting the adjust lever . . . . . . . . . . . . . . . . . . . . . 4-2 4-2 4-3 Loading Special Paper and Other Media . . . . . . . . . . . . . About special media cleaning sheets . . . . . . . . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 04-16-98 Chapter 4 DR, pass 1 Setting the Paper Thickness and Adjust Levers Before you start printing on special paper, you may need to change the paper thickness lever and the adjust lever settings. Note: When changing these settings, make sure the printer is paused and no paper is in the sheet feeder or the paper path. Setting the paper thickness lever The paper thickness lever has two settings: plain paper and thick paper.
Hudson++ Ref. Guide Rev.d A5 size 04-16-98 R Chapter 4 DR, pass 1 Setting the adjust lever When you print on thick paper such as envelopes or if ink smears on your documents, set the adjust lever to the “+” position. To change the setting, open the printer cover and position the lever as shown below.
L Hudson++ Ref. Guide Rev.d A5 size 04-16-98 Chapter 4 DR, pass 1 Loading Special Paper and Other Media You can achieve good results on most plain bond paper. For better results, EPSON provides special media such as coated papers and glossy paper/film. For a list of EPSON special media, see page 1-6 or “Printing Supplies” in online help.
Hudson++ Ref. Guide Rev.d A5 size 04-16-98 R Chapter 4 DR, pass 1 Photo Quality Ink Jet Cards Up to 30 index cards. Always place the support sheet* beneath the cards. Photo Quality Glossy Paper One sheet at a time. Always place the support sheet* under the glossy paper. Photo Quality Glossy Film One sheet at a time for best results. If you wish to load multiple sheets, load up to 30 sheets and set the minimum top margin of the page to 30 mm. For A6 size, one sheet at a time.
L Hudson++ Ref. Guide Rev.d A5 size 04-16-98 Chapter 4 DR, pass 1 Loading Envelopes ❑ You can load up to 10 envelopes into the sheet feeder. ❑ Set the paper thickness lever to “thick paper”, and the adjust lever to “+” position. Load envelopes top edge first with the flap side down. 23 4-6 ❑ Do not use envelopes that are curled or folded. Also avoid using envelopes that are too thin; they may curl during printing. ❑ Select Plain Paper as the Media Type setting in the printer driver.
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 R Chapter 5 DR, pass 2 Chapter 5 Maintenance and Transportation Replacing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . 5-6 Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . 5-8 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Transporting the Printer . . . . . . .
L Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 Chapter 5 DR, pass 2 Replacing the Ink Cartridge Your printer’s V ink out light tells you when it’s time to replace the ink cartridge. A flashing V ink out light indicates that the cartridge is low on ink. When the ink cartridge is empty, the printer stops automatically and the V ink out light is lit continuously.
Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 R Chapter 5 DR, pass 2 3. Hold down the T cleaning button for three seconds. The P power light begins flashing, and the print head moves left slightly to the cartridge replacement position. c Caution: Do not move the print head by hand. Always use the T cleaning button to move it. Otherwise you may damage the printer. Note: ❑ If you press the T cleaning button for three seconds when the V ink out light is off, the printer starts cleaning the print head.
L Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 Chapter 5 DR, pass 2 5. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it. 25 w Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 6. Open the ink cartridge package. Next, remove only the yellow tape seal from the top of the cartridge as shown below.
Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 R Chapter 5 DR, pass 2 7. Lower the ink cartridge into the holder with the label face up and the arrow mark pointing to the rear. Do not push down on the ink cartridge. 12 5 8. Press the ink cartridge clamp down until it locks in place. 9. Press the T cleaning button again to return the print head to the far right position. The printer charges the ink delivery system for about one minute.
L Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 Chapter 5 DR, pass 2 Cleaning the Print Head If you find that printed images are unexpectedly faint or dots are missing, you may be able to solve these problems by cleaning the print head. This ensures that the nozzles are delivering ink properly. You can clean the print head from your computer with the Head Cleaning utility in the printer software, or from the printer itself by using the printer’s control panel buttons. Note: ❑ Print head cleaning uses ink.
Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 R Chapter 5 DR, pass 2 Note: If the V ink out light is flashing or on, you cannot clean the head, and this operation will start the ink cartridge replacement procedure. If you do not want to replace an ink cartridge at this moment, press the T cleaning button to return the print head to its home position. 2. Hold down the T cleaning button for three seconds. 5 The printer starts cleaning the print head and the P power light begins flashing.
L Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 Chapter 5 DR, pass 2 Aligning the Print Head If you notice a misalignment of vertical lines, you may be able to solve this problem from your computer using the Print Head Alignment utility. 1. Make sure paper is loaded in the sheet feeder. c Caution: Use paper at least 210 mm (8.27 inches) wide; for example, A4 size paper loaded short edge first. Otherwise, the print head will spray ink directly onto the platen. 2.
Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 R Chapter 5 DR, pass 2 Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully brush away all dust and dirt. 4. If the outer case or the inside of the sheet feeder is dirty, clean it with a soft, clean cloth dampened with mild detergent.
L Hudson ++ Ref. Guide Rev.d A5 size 04-28-98 Chapter 5 DR, pass 2 Transporting the Printer To transport your printer, carefully repack it using the original box and packing materials as follows: 1. Open the printer cover and make sure the print head is positioned at the far right of the printer. If not, turn on the printer and wait until the print head returns to the far right position. Turn off the printer and close the printer cover.
Proof Sign-off: Ohtera Nomoto Grady Hudson++ Ref. Guide Rev.d _______ _______ _______ A5 size 04-30-98 R Chapter 6 DR, pass 3 Chapter 6 Troubleshooting Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . Printer operation check . . . . . . . . . . . . . . . . . . . . . 6-2 6-2 6-3 Problems and Solutions Power supply . . . Operation . . . . . Paper handling . . Printing quality . . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Diagnosing the Problem If you find something wrong with your printer, you may be able to solve the problem by: ❑ ❑ ❑ Checking the “Error indicators” (see below). Performing a “Printer operation check” (see the next page). Trying the recommended solutions in “Problems and Solutions” (see page 6-5).
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 Printer operation check Performing a printer operation check (self test) can help you determine whether the problem comes from the printer or the computer. Follow these steps: 1. Make sure both the printer and computer are turned off. 2. Unlock the wire clips on both sides of the interface connector and remove the ground connector, if necessary. Then disconnect the cable from the printer’s interface connector. 14-A 3.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 4. Hold down the E load/eject button and turn on the printer; then release the button. 26-B+ The printer prints an operation check page including the version of your printer’s ROM, the ink counter code, and a nozzle check pattern. Here is a typical printout: check1.tif The above sample is in black and white, but the actual test prints in color (CMYK).
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 5. Turn off the printer after it finishes printing one page. ❑ If the operation check page results appear as shown in step 4, the printer is all right and the problem probably lies in the printer software settings, application settings, the interface cable, or the computer itself. See “Problems and Solutions” below for possible causes and solutions to the problem.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Power supply The lights come on briefly but then go off and stay off. Cause What to do The printer’s voltage rating does not match the voltage of your electrical outlet. Check the printer and outlet voltage ratings. If the voltages do not match, unplug the printer immediately and contact your dealer. w Warning: Do not reconnect the power cord to an electrical outlet that does not have matching voltage.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 Operation The P power light is on but nothing prints. What to do The interface cable is not plugged in securely. Confirm that the cable is securely fastened to the printer and the computer. If the cable is connected correctly, perform a printer operation check as described on page 6-3. Your interface cable does not meet both the printer and computer specifications.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 The printer sounds like it is printing, but nothing prints. Cause What to do The print head nozzles are clogged. Clean the print head. See page 5-6. If this does not work after a few trials, contact your dealer. The ink cartridge is older than six months or beyond the date on the packaging. Clean the print head. If that does not solve the problem, replace the ink cartridge.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 For Windows 95, choose a lower resolution setting as the Color Palette setting. To access the Color Palette, click Start, point to Settings, and choose Control Panel. Then double-click the Display icon and click the Settings tab. For detailed information on making this setting, see your Windows 95 user’s guide. For Windows 3.1, double-click the Windows Setup icon on the Main menu; then click Options and choose Change System Settings.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Printing starts too high or too low on the page. Cause What to do Margins are set incorrectly in your application. Check that the margins are set correctly in your program. See “Printable area” in the Appendix. The size of the paper loaded in the printer does not match the paper size setting within your application.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 The New Hardware Found screen appears even though the printer software has already been installed. Cause What to do This error may occur in the Windows 95 operating system. In the New Hardware Found screen, click Do not install a driver [Windows will not prompt you again], then click OK. The Status Monitor window does not appear (Windows 95 only).
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Paper handling Paper does not feed properly from the sheet feeder. Cause What to do The paper may have been loaded too deeply into the printer. Remove the paper and gently reinsert it straight up and down into the printer. Too many sheets are loaded in the sheet feeder. Take the paper stack out of the feeder, remove some sheets, and reload the stack. Load paper only up to the arrow mark on the left edge guide.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 The printer loads more than one sheet at a time. What to do The paper may have been loaded too deeply into the printer. Remove the paper and gently reinsert it straight up and down into the printer. Too many sheets are loaded in the sheet feeder. Take the paper stack out of the feeder, remove some sheets, and reload the stack. Load paper only up to the arrow mark on the left edge guide. The edge guides are not set correctly.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Paper does not fully eject. Cause What to do The paper is too long. Press the E load/eject button to eject the paper. Use paper that meets the paper requirements for this printer. See “Paper” in the Appendix. Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stuck together. Fan the stack of paper and straighten it before loading. The edge guides are not set correctly.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 Printing quality The printed image has gaps or faint areas. What to do The paper thickness lever or the adjust lever position may not be set correctly. Make sure the paper thickness lever and adjust lever positions are set correctly. See page 4-2. The print head nozzles are clogged. Clean the print head. See page 5-6. The paper quality has been reduced due to age. Use new paper. The printer driver settings may not be correct.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Printed image is smeared. Cause What to do The paper thickness lever or the adjust lever position may not be set correctly. Make sure the paper thickness lever and adjust lever positions are set correctly. See page 4-2. Special paper was loaded without the support sheet or a regular sheet of paper under it. Load the support sheet or a piece of plain paper under the special paper.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 White horizontal lines appear in the printed image. Cause What to do The print head nozzles are clogged. Clean the print head. See page 5-6. The ink cartridge is low on ink. Check the control panel to confirm that the V ink out light is flashing, then replace the ink cartridge. See page 5-2. The Media Type setting on the Main menu of the printer driver is incorrect.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Printing quality is not what you expect. Cause What to do The paper loaded is not the paper selected in your application or the printer driver. Make sure you load the correct paper in the printer and that you select the same media type in your application and/or the printer driver. For information on Media Type settings in the printer driver, see online help.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Change the Media Type setting in your printer driver to match the type of media you have loaded, or load media that matches the Media Type setting. See online help. The print head nozzles for a particular color of ink are clogged. Clean the print head. See page 5-6. The ICM setting in your driver is not appropriate for your document. Select Automatic on the printer driver’s Main menu.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzles are clogged. Clean the print head. See page 5-6. Black dots are missing in printed characters or graphics. The printed black image has gaps or faint areas. Cause What to do The black print head nozzles are clogged. Clean the print head. See page 5-6.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 Increasing the Print Speed Just as printing at a high resolution requires more processing time, printing in color takes longer than printing in black because the volume of data in a color document is much greater. For this reason, it is important to be selective in your use of color if you also require a faster print speed.
L Hudson++ Ref. Guide Rev.d A5 size 04-30-98 Chapter 6 DR, pass 3 Print speed Faster Slower System speed Fast Slow HDD free space Large Small Memory free space Large Small Hardware resources Software status Running applications One Many Virtual memory Not in use In use *Varies depending on the printer driver and application software you are using. **Grayscale means using black ink only to print varying shades of gray, from pure black to pure white.
Hudson++ Ref. Guide Rev.d A5 size 04-30-98 R Chapter 6 DR, pass 3 2. Hold down the E load/eject button for three seconds, the print head moves to the replace position. The P power light begins flashing. 3. Lift the ink cartridge clamp. Dispose of the ink cartridge properly. 4. Remove the yellow tape seal from the new cartridge and lower the cartridge into the cartridge holder. 5. Press the ink cartridge clamp down until it locks in place. 6. Press the E load/eject button again.
Proof Sign-off: Ohtera Nomoto Grady Hudson++ Ref. Guide Rev.d _______ _______ _______ A5 size 05-7-98 R Appendix DR, pass 4 Appendix Printer Specifications Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A-4 Ink Cartridge (S020138) . . . . . . . . . . . . . . . . . . . . . . . A-5 Mechanical . . . . . . . . . . . . . . . . .
L Hudson++ Ref. Guide Rev.d A5 size 05-7-98 Appendix DR, pass 4 Printing Printing method: On-demand ink jet Nozzle configuration: Monochrome (black) 31 nozzles Color (cyan, magenta, yellow) 33 nozzles (11 (each color) × 3 ) Resolution: EPSON 720 dpi mode* 360 × 360 dpi mode 180 × 180 dpi mode * In EPSON 720 dpi mode, prints at 360 × 360 dpi on a matrix of 720 dots per inch using smaller dots than the 360 × 360 dpi mode.
Hudson++ Ref. Guide Rev.d A5 size 05-7-98 R Appendix DR, pass 4 Envelopes: 9.5 × 4.1 inches (104 mm × 240 mm) 8.7 × 4.3 inches (110 mm × 220 mm) Size No. 10 DL Paper types Plain bond paper, air mail Thickness 0.006 to 0.02 inch (0.16 mm to 0.52 mm) Weight 12 lb (45 g/m2) to 24 lb (90 g/m2) Index cards: Size A6 (105 mm × 148 mm) Paper types Special papers distributed by EPSON Transparencies, glossy film, glossy paper: 210 mm × 297 mm 8.
L Hudson++ Ref. Guide Rev.d A5 size 05-7-98 Appendix DR, pass 4 Printable area Single sheets/index cards/adhesive sheets/transparencies A B-L B-R a-1 C Envelopes A a-2 B-L B-R C A: The minimum top margin is 0.12 inch (3.0 mm). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). B: The minimum left margin is 0.12 inch (3.0 mm). The minimum right margin for single sheet paper is 0.12 inch (3.0 mm) except for letter and legal size paper.
Hudson++ Ref. Guide Rev.d A5 size 05-7-98 R Appendix DR, pass 4 Ink Cartridge (S020138) Colors Cyan, Magenta, Yellow, and Black Print capacity* 220 pages (A4, 360 dpi, 5% duty each color) 450 pages (A4, Text, monochrome printing only) Cartridge life 2 years from production date if unopened; 6 months if opened at 25°C (77°F) Temperature Storage: –22 to 104°F (–30 to 40°C) 1 month at 104°F (40°C) Transit: –22 to 140°F (–30 to 60°C) 1 month at 104°F (40°C) 120 hours at 140°F (60°C) Freezing:**21.
L Hudson++ Ref. Guide Rev.d A5 size 05-7-98 Appendix DR, pass 4 Mechanical Paper feed method: Friction Paper path: Sheet feeder, rear entry Sheet feeder capacity: About 100 sheets at 17 lb (64 g/m2) paper Dimensions: Storage Width: 15.6 inches (396.7 mm) Depth: 8.1 inches (205.6 mm) Height: 6.4 inches (162.0 mm) Printing Width: 15.6 inches (396.7 mm) Depth: 20.8 inches (321 mm) Height: 10.5 inches (267.3 mm) Weight: 8.6 lb (3.
Hudson++ Ref. Guide Rev.d A5 size 05-7-98 R Appendix DR, pass 4 Environmental Temperature: Operation: 50 to 95°F (10 to 35°C) Storage:* –4 to 140°F (–20 to 60°C) 1 month at 104°F (40°C) 120 hours at 140°F (60°C) Humidity: Operation: 20 to 80% RH Storage:*,** 5 to 85% RH * Stored in shipping container **Without condensation Safety Approvals Safety standards: U.S. model UL 1950 with D3, CSA C22.2 No.950 with D3 European model EN60950 (TÜV and NEMKO) EMI: U.S.
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson++ Ref. Rev.d A5 size 04-16-98 R Glossary DR, pass 1 Glossary The following definitions apply specifically to printers. application A software program that helps you perform a particular task, such as word processing or financial planning. banding The horizontal lines that sometimes appear when printing graphics. This occurs when the print head is misaligned.
L Hudson++ Ref. Rev.d A5 size 04-16-98 Glossary DR, pass 1 dpi Dots per inch. The dpi measures the resolution. See also resolution. driver A software program that sends instructions to a computer peripheral to tell it what to do. For example, your printer driver accepts print data from your word processor or graphics application and sends instructions to the printer on how to print this data. economy printing Printing in which images are printed with fewer dots to save ink.
Hudson++ Ref. Rev.d A5 size 04-16-98 R Glossary DR, pass 1 monochrome This means printing with only one color of ink, which is generally black ink. parallel interface See interface. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. printer driver A software program that sends commands for using the features of a particular printer. See driver. Printer Operation Check A method for checking the operation of the printer.
L Hudson++ Ref. Rev.d A5 size 04-16-98 Glossary DR, pass 1 spool The first step in printing. The printer driver converts the print data into codes that your printer understands. This data is then sent to the printer directly or to the print server. spool manager The software program that converts print data into codes that your printer understands. status monitor The software program that allows you to check the amount of ink remaining before printing. This is available for Windows 95 only.
Proof Sign-off: Ohtera Nomoto Grady _______ _______ _______ Hudson ++ Ref. Guide Rev.d A5 size 05-4-98 Index DR, pass 2 Index A E Adjust lever, 1-2, 4-3 Alignment, print head, 5-8. See also online help Economy setting, 6-21. See also online help Edge guides, 1-2, 3-3–4 ENERGY STAR compliance, 1-4 Envelopes, loading, 4-2–3, 4-6 printable area, A-4 specification, A-3 EPSON special media, 1-5–6, 4-2–5. See also online help Error Diffusion, 6-21.
L Hudson ++ Ref. Guide Rev.d A5 size 05-4-98 Index DR, pass 2 I P Index cards, 4-2–3, 4-5, A-3 Ink cartridge, 1-5 clamps, 1-2 installing, 2-6–10 problems, 6-22–23 replacing, 5-2–5, 6-22–23 specifications, A-5 Interface cables, 1-5, 2-10–11 Paper envelopes, 4-6, A-2–4 EPSON special, 1-5–6, Chapter 4 loading, 3-2–4, 4-4–5 printable area, A-4 specifications, A-3–4 support, 1-2, 2-3 thickness lever, 4-2 Power button, 1-2–3 Precautions, 2, 3 Print direction, A-2.
Hudson ++ Ref. Guide Rev.d A5 size 05-4-98 Index DR, pass 2 R T Replacing an ink cartridge. See Ink cartridge Resolution, 6-21, A-2. See also online help Required system, 1-4 Reverse Order, 6-21. See also online help Thick paper, 4-2–3 Transparencies, 4-5, A-3 Transporting the printer, 5-10 Troubleshooting, Chapter 6 S Safety approvals, A-7 instructions, 1−3 Self adhesive sheets, 4-2–5, A-3 Self test.