EXPAND SP 30 | SP 30 + Bluetooth® Speakerphone User Guide
1 Contents Contents Package contents........................................................................................................................................................................................................2 Product overview.........................................................................................................................................................................................................3 Overview of the Speakerphone.........................
2 Package contents Package contents SP 30 Bluetooth® speakerphone with built-in rechargeable battery Carry pouch USB-C™ to USB-A adapter SP 30 + additionally includes: BTD 800 USB Bluetooth® dongle Quick Guide Safety Guide Compliance sheet § EPOS Connect i For safety instructions, consult the Safety Guide. The free EPOS software EPOS Connect allows you to add value to your EPOS products. A list of accessories can be found on the product page at www.eposaudio.com.
3 Product overview Product overview Overview of the Speakerphone Microphone mute Volume down Volume up Status LEDs Bluetooth NFC area Bluetooth LED Speaker Hook on (end call), Power on/off, Battery status Hook off (call) Activity LED Multi-function Overview of the bottom Dongle storage USB-C connector EXPAND SP 30 | EXPAND SP 30 + Bluetooth Speakerphone
4 Product overview LED overview Activity LED Meaning Speakerphone turned on 3x 3x 3x 3x 3x 3x 3x 3x 3x Speakerphone turning off Speakerphone turned off Incoming call Active call 3x 3x Call on hold Second call on hold Audio playback Status LEDs 3x Meaning Microphone muted Battery status; eight step indication Battery level low Volume level; eight step indication Bluetooth LED Meaning Speakerphone in pairing mode Bluetooth device connected No Bluetooth device connected Searching for paired Bluetoot
5 Product overview Overview of the BTD 800 USB dongle USB connector Link LED Link button LED overview LED 3x 3x Meaning Dongle in pairing mode: searching for Bluetooth devices to pair and connect 3x 3x3x 3x Pairing successful 3x 3x 3x3x Pairing failed 3x 3x Dongle tries to connect to a Bluetooth device 3x 3x3x Dongle and Bluetooth device connected 3x 3x 3x Incoming call Outgoing/active call Audio playback Microphone of the connected Bluetooth device is muted EXPAND SP 30 | EXPAND SP 30 + Bl
6 Setting up the Speakerphone Setting up the Speakerphone The speakerphone can be connected via: A USB A: USB cable B NFC™ B: Bluetooth through NFC™ C Bluetooth® C: Bluetooth® D BTD 800 USB D: Bluetooth® through EPOS dongle (included in SP 30 +) A: Connecting via USB cable 1 2 USB-C USB-A X Release the USB plug from the holder and unwind the cable. 3 X Connect the USB connector directly to a USB-C port or to a USB-A port using the included adapter.
7 Setting up the Speakerphone Overview: Pairing the Speakerphone with wireless Bluetooth® devices CAUTION Danger of malfunction! The transmitted radio waves of mobile phones can impair the operation of sensitive and unprotected devices. X Only make calls with the speakerphone in locations where wireless Bluetooth transmission is permitted. The speakerphone complies with the Bluetooth 5.0 standard.
8 Setting up the Speakerphone B: Pairing the Speakerphone and a mobile device via NFC™ 1 X Activate Bluetooth and NFC (Near Field Communication) on your mobile device (see instruction manual of your mobile device). 3 2 X Move the mobile device in small circles directly above the NFC area of the speakerphone. The speakerphone turns on automatically. Once the speakerphone is paired with the mobile device, the LED lights up blue.
9 Setting up the Speakerphone C: Pairing the Speakerphone and a mobile device via Bluetooth® 2 1 2s 2s X Press and hold the Power on/off button to turn on the speakerphone. The LED lights up white. 3 X Press and hold the Bluetooth button until the LED flashes blue and red. The speakerphone is in pairing mode. 4 X Enable the Bluetooth visibility on your mobile device (see instruction manual of your mobile device). X Start a search for Bluetooth devices.
10 Setting up the Speakerphone D: Connecting the Bluetooth® dongle to a computer and pairing the Speakerphone 2 1 2s 2s X Press and hold the Power on/off button to turn on the speakerphone. The LED lights up white. 3 X Press and hold the Bluetooth button until the LED flashes blue and red. The speakerphone is in pairing mode. 4 USB-A X Release the dongle from the storage. X Plug the dongle into the USB port of your computer. BTD 800 USB dongle is supplied with SP 30 +.
11 Setting up the Speakerphone Installing EPOS software The free EPOS software allows you to add value to your EPOS products. It enables easy set-up, configuration and update of your speakerphone.
12 Using the Speakerphone Using the Speakerphone Turning the Speakerphone on/off Turning the Speakerphone on Turning the Speakerphone off 2s 2s 3x X Press and hold the Power on/off button. The LED lights up white. X Press and hold the Power on/off button. The LED flashes red 3 times and turns off. All volume settings are saved automatically when the speakerphone is turned off.
13 Using the Speakerphone Disconnecting Bluetooth® device(s) X Press the Bluetooth button. The LED turns off. OR Deactivate Bluetooth on the connected device. To re-connect paired Bluetooth devices: X Press the button again. Clearing the speakerphone’s pairing list X Press and hold the multi-function button and Bluetooth button until you hear a voice prompt. The LED flashes blue three times to indicate that pairing list is cleared.
14 Using the Speakerphone Clearing the dongle’s pairing list 1 2 3s USB-A X Plug the dongle into the USB port of your computer. X Press and hold the button until the LED flashes blue and red. 3 X Double tap the button. The LED flashes purple three times to indicate that pairing list is cleared. The dongle automatically enters pairing mode. 2x 3x Bluetooth® transmission range Calling and audio playback is only possible in the Bluetooth transmission range of the devices.
15 Using the Speakerphone Adjusting the volume 1 2 3 You can adjust three independent volume settings for the speakerphone: 1. Call volume: during an active call 2. Audio volume: during audio streaming 3. Volume for ring tone, tones and voice prompts: in idle mode – no active call or audio streaming Increasing the volume Decreasing the volume X Press the button + X Press the button – LEDs and volume will be increased or reduced by half step with each button press.
16 Making calls using the Speakerphone Making calls using the Speakerphone Making a call X Initiate the call on your connected device. The LED lights up green. Softphone x If your call is not automatically transferred to the speakerphone: X Press the speakerphone’s hook off button , or use call transfer functionality on the mobile device. Accepting/rejecting/ending a call When you receive a call: You hear a ring tone and the LED flashes green.
17 Making calls using the Speakerphone Redialing 2x Redials the last number LED Cancels redialing LED Using the voice assistant/ voice dial Voice assistant and voice dialing will only be supported for device(s) connected via Bluetooth. Available functionality depends on the connected device.
18 Making calls using the Speakerphone Managing multiple calls You can use the Speakerphone with up to three connected devices, one connected via USB and two via Bluetooth. Two calls can be managed simultaneously. Softphone If you receive a call during an active call, a knock on tone will be played.
19 Making calls using the Speakerphone Toggle between calls Softphone Active call x 2nd held call Toggles between the active and held call LED End call Softphone Active call x 2nd held call Ends the active call and makes the held call active LED EXPAND SP 30 | EXPAND SP 30 + Bluetooth Speakerphone
20 Making calls using the Speakerphone Merging calls – Conference Two calls – one via USB, the other via Bluetooth – can be merged in a conference.
21 Listening to music using the Speakerphone – Audio playback Listening to music using the Speakerphone – Audio playback You can listen to audio playback via USB or Bluetooth connected device. x Control active audio playback Plays the track Pauses the track 2x i Skips to the next track If you receive and accept a call, audio playback is paused and restarts after the call – if supported by the connected device.
22 Additional functions Additional functions Switching between Bluetooth® personal and shared mode If the speakerphone is used as a personal device it will automatically attempt to connect to the last eight paired devices. In this setup the Personal Mode (default) should be used. If the speakerphone is used as a shared device automatic connection to previously paired devices may not be desired. In this setup the Shared Mode should be used.
23 Additional functions Retrieving battery status X Press the Battery status button. The LEDs light up shortly. ? 2s LED Battery status 100% between 75% and 100% 75% between 50% and 75% 50% between 25% and 50% 25% between 10% and 25% critically low battery: LED flashes red X Recharge speakerphone (see page 24).
24 Additional functions Charging the Speakerphone When the battery charge level drops below 10%, the LED flashes red. When the battery is empty, the speakerphone turns off automatically. If you do not use the speakerphone for extended periods of time it is recommended to charge it every 3 months. You can charge the speakerphone regardless of the power state (on or off). 1 2 USB-C USB-A 2s X Connect the USB connector to a USB-C or USB-A socket of your computer, or to a USB power source.
25 Maintaining and updating the products Maintaining and updating the products Storing and carrying the Speakerphone Store the speakerphone in a clean and dry environment. When not in use, store the product in the carry pouch. This will help to avoid scratches and keep the product in good condition. 1 2 X Wind up the USB cable. X Put the speakerphone in the Carry pouch. X Place the dongle in the storage slot.
26 Maintaining and updating the products Replacing/removing the Speakerphone‘s rechargeable battery CAUTION Danger of damage to the product! During the warranty period, the rechargeable battery must only be replaced by an authorized EPOS service center, otherwise the warranty will be null and void. X Contact your EPOS service center if the rechargeable battery needs to be replaced. To find a EPOS service partner in your country, visit www.eposaudio.com.
27 If a problem occurs ... If a problem occurs ... Problem Possible cause Solution Speakerphone cannot be turned on Battery is empty X Charge the battery. 24 No audio signal USB connector not inserted correctly in the computer or adapter X Plug in again. 6 Speakerphone is not paired with the mobile device or dongle X Check if the speakerphone is paired. If 7 Volume is adjusted too low X Increase the volume. 14 Speakerphone is turned off X Turn the speakerphone on.
28 If a problem occurs ... Restoring speakerphone’s factory default settings X Press and hold the mute button and multi-function 5s EXPAND SP 30 | EXPAND SP 30 + Bluetooth Speakerphone button until the device restarts. All settings and the pairing list will be cleared.
29 Specifications Specifications SP 30 EXPAND Speakerphone Dimensions (Ø x H) 120 x 37 mm / 4.72 x 1.47 in Weight approx. 314 g / 11.08 oz Talk time up to 18 hours Charging time approx. 3 h 20 min Max. charging voltage 5 V / max. current 500 mA (computer) / 1300 mA (fast-charger) Rechargeable battery (built-in) Lithium Polymer; 3.
30 Specifications DSEA A/S Kongebakken 9, DK-2765 Smørum, Denmark www.eposaudio.com EXPAND SP 30 | EXPAND Publ.
