ADAPT 560 | ADAPT 563 On-ear Bluetooth® headset with ANC User Guide
1 Contents Contents The ADAPT 560 | ADAPT 563 headset.......................................................................................................................................................2 Package contents........................................................................................................................................................................................................3 Product overview......................................................................
2 The ADAPT 560 | ADAPT 563 headset The ADAPT 560 | ADAPT 563 headset Cut through the noise and make your presence felt with a headset that keeps you productive in open offices, or on the move. Get clearer calls with the discreet boom arm for excellent speech intelligibility and use ANC in noisy situations to focus. Whether on a business call or focusing at your desk, multi-connectivity helps you switch between your two favorite Bluetooth® devices.
3 Package contents Package contents ADAPT 560 or ADAPT 563 Bluetooth headset ADAPT 560 only: Case ADAPT 560 only: BTD 800 USB or BTD 800 USB-C Bluetooth dongle USB cable with USB-C® to USB-A connector Quick Guide on the box Safety Guide Compliance sheet ADAPT 560 | ADAPT 563 Bluetooth® headset
4 Product overview Product overview Overview of the headset Multifunction button Microphone Hook button Headband LED Marking left side USB-C socket 3x Settings button 3x Power & Mute button 2s 2s Overview of the headset LED indications 0.2s 0.2s 3x 3x 3x 3x • Headset connected • Headset turned off • Headset fully charged • Headset turns on • Pairing list cleared 3x 2s 3s2x 2s 0.2s 3x 3x 3x 0.2s 3x 3x 2x 3x 2s 0.2s Headset in pairing mode: searching for mobile device/dongle 0.
5 Product overview Overview of the headset buttons Power & Mute button Press 2s 4s Hook button Press 2x 1s Multifunction button Press Function Page Turns the headset on / off 10 Mutes / unmutes the microphone 12 Cancels pairing (Pairing mode) 7 Pairs the headset with a Bluetooth device 7 Clears pairing list (Pairing mode): X Press Power & Multifunction button Function 25 Page Initiates a call 14 Accepts / ends a call 14 2 calls: Answers incoming & ends active call 16 2 calls: E
6 Product overview Overview of the dongle BTD 800 USB BTD 800 USB-C Link LED Link LED Link button Link button USB-C plug USB-A plug Overview of the dongle LED indications 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x 3x Dongle in pairing mode: searching for headset Pairing successful Pairing failed Dongle tries to connect to a Bluetooth device Dongle and Bluetooth device connected Incoming call • Outgoing/active call • Audio playback 3x Connected to Teams • Teams notification • Connecti
7 Getting started Getting started Pairing the headset with Bluetooth® devices ! CAUTION Danger of malfunction! The transmitted radio waves of mobile devices can impair the operation of sensitive and unprotected devices. X Only use Bluetooth where it is permitted. The headset complies with the Bluetooth 5.0 standard.
8 Getting started Pairing the headset via Bluetooth with a mobile device 1 2 4s X Press and hold the Power button until the LED flashes blue and red. The headset is in pairing mode. X Enable Bluetooth on your mobile device and start the search for Bluetooth devices – see instruction manual of your mobile device. 3 4 < 20 cm ... ... EPOS ADAPT 560 ... 2x X Select “EPOS ADAPT 560” to establish a Bluetooth connection to the headset.
9 Getting started Installing the EPOS Connect software The free EPOS Connect software allows you to configure and update your headset and offers additional settings. X Download the software from EPOS Connect www.eposaudio.com/connect x www.eposaudio.com/connect. X Install the software. You need administrator rights on your computer – if necessary, contact your IT department. To make calls via the computer: X Install a softphone (VoIP Software) or ask your admin for support.
10 Getting started Using the headset ! CAUTION Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. X Set the volume to a low level before putting on the headset. X Do not continuously expose yourself to high volumes. Turning the headset on and connecting it 3x 2s 2x X Press the Power button for 2 seconds. The headset turns on. The LED flashes blue shortly.
11 Getting started Adjusting and wearing the headset For good sound quality and best possible wearing comfort, adjust the headset. X Put the headset on so that the headband runs over the top of your head and the side with the R marking rests on your right ear. X Adjust the headset so that • your ears are comfortably covered by the ear pads, • you feel even, gentle pressure around your ears, • a snug fit of the headband on the head is ensured.
12 Getting started Muting the microphone X Rotate the boom arm up or down OR X Press the Power button to mute or unmute the microphone. Using Active Noise Cancellation (ANC) This headset provides attenuation of ambient noise using Active Noise Cancellation (ANC) technology. Special microphones optimize speech and reduce background noise.
13 Getting started Turning TalkThrough on / off TalkThrough allows you to communicate with your colleagues without having to remove the headset, even when ANC is turned on. Audio playback will be paused or muted.
14 Making calls using the headset Making calls using the headset The following functions depend on the connected device. Making a call X Initiate the call on your connected device. Softphone x OR X Press the Hook button to initiate a call via your softphone. If your call is not automatically transferred to the headset: X Search this function in the instruction manual of your connected device. Accepting / rejecting / ending a call When you receive a call, you hear a ring tone and the LED flashes blue.
15 Making calls using the headset Redialing 2x Redials the last number Cancels redialing Using the voice assistant / voice dial The last connected Bluetooth device will be used for voice assistant or voice dial. For Microsoft Cortana: see page 17.
16 Making calls using the headset Managing multiple calls You can use the Headset with up to two connected Bluetooth devices. Softphone x Two calls can be managed simultaneously. If you receive a call during an active call, a knock on tone will be played.
17 Using headset and dongle with Microsoft® Teams / Cortana Using headset and dongle with Microsoft® Teams / Cortana To use Microsoft Teams and Cortana with the headset: X Plug the dongle into the USB port of your computer – see page 7. If Microsoft Teams is already running, the blue LED changes to purple automatically. Invoking Microsoft® Teams and check notifications X Start Microsoft Teams on your computer. The dongle connects to Microsoft Teams and the LED blue LED changes to purple.
18 Listening to audio using the headset Listening to audio using the headset You can listen to audio via a connected device. The following functions depend on the connected device. X Play the media on your connected Bluetooth device. The LED on the dongle lights up blue.
19 Additional functions Additional functions Charging the headset battery X Connect the supplied USB cable to the USB socket of the headset and a USB socket of your computer. The battery is being charged. The LED lights up depending on the battery status of the headset and turns off when the battery is fully charged. LED Battery status 100% – Battery fully charged more than 60% more than 20% less than 20% To end charging: X Disconnect the USB cable from the headset.
20 Additional functions Storing and transporting the headset To avoid nicks or scratches on the headset: 1 2 3 X Fold the ear cups inwards towards the headband. X Store the headset in the case when not in use or when carrying it around. Keep it in a clean and dry environment. If you do not use the headset for extended periods of time: X Charge the built-in rechargeable battery every 3 months for about 1 hour.
21 Additional functions Reconnecting / disconnecting Bluetooth Reconnecting Bluetooth Disconnecting Bluetooth 3x 2x 2x X Tap the headset’s Multifunction button or the dongle’s button. The headset flashes 2 times blue as soon as the headset finds a device to connect to. The dongle flashes blue and lights up dimmed blue. X Double tap the dongle’s button. Bluetooth will be disconnected. The LED flashes 3 times red.
22 Maintaining the products and updating the firmware Maintaining the products and updating the firmware Cleaning the products CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the device can cause a short circuit and damage the electronics. X Keep all liquids far away from the product. X Do not use any cleansing agents or solvents. X Only use a dry cloth to clean the product.
23 Maintaining the products and updating the firmware Updating the firmware of the products To update the installed firmware: X Install the free of charge EPOS Connect software (see page 9). Updating the firmware of the headset Updating the firmware of the dongle 1 1 USB-C USB-A USB-A X Connect the USB cable to your headset and your computer. The LED lights up. X Plug the dongle into the USB port of your computer. The LED lights up. X Start EPOS Connect.
24 If a problem occurs ... If a problem occurs ... Problem Possible cause Solution Headset cannot be turned on Rechargeable battery empty X Recharge the headset battery. 19 Active Noise Cancellation (ANC) cannot be turned on Rechargeable battery empty X Recharge the headset battery. 19 Headset turned off X Turn the headset on. 10 No audio signal or drop outs Headset not paired with a Bluetooth X Pair the headset. device 7 Volume adjusted too low X Increase the volume.
25 If a problem occurs ... Clearing the pairing list of the headset (Reset) 1 2 3x 4s X Press and hold the Power button until the LED flashes 4s X Simultaneously press the Multifunction button and the blue and red. Power button. The LED flashes blue 3 times. The pairing list is cleared. The headset searches for Bluetooth devices to pair with – see page 7. Clearing the pairing list of the dongle (Reset) 1 3s 2 2x 3x X Plug the dongle into the USB port of your computer.
26 Specifications Specifications Headset - General Wearing style On-ear, double-sided headband Dimensions (W x H x D) 169 x 180 x 78 mm / 6.65 x 7.09 x 3.07 in Weight 229 g / 8 oz Transducer principle Dynamic, closed Connectivity Bluetooth 5.
27 Specifications Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.eposaudio.com ADAPT | ADAPT A01 563 Bluetooth® headset Publ.
