Manual

• Failure to supply a bill of sale with all the required information will result in denial of warranty
replacement.
All Telecommunications Headsets with "bird-band" style identifiers must have an intact, legible
bird-band in order to be considered for warranty replacement.
The following types of documents, printed or electronic, are not considered valid receipts and
therefore cannot be used to determine eligibility for Warranty:
• Credit Card Statements
• PayPal and/or eBay (or any other auction site) confirmations
• Bank Statements
• Bills of Lading, Bills of Material or any other type of shipping detail document
WARRANTY DOES NOT COVER
Counterfeit or "Grey Market" product or products purchased from any non-authorized EPOS Group
A/S dealer.
Damage or inoperability caused by repair work performed by the end user or any non-authorized
3rd party
• Products where the identification label, serial number or safety label has been removed or
altered.
Other manufacturer's equipment or reimbursement for said equipment that has been used in
conjunction with a EPOS Group A/S product.
Inoperability due to lack of reasonable maintenance and care as determined by EPOS Group A/S.
Accessories or consumable items such as, but not limited to:
• Batteries
• Earbud covers
• Ear cushions and/or headphone padding
• Cable clips
• Foam microphone windscreens
• Cases
Damage: This warranty does not cover any physical and/or electrical damage resulting from, but not
limited to:
• Accident
• Misuse
• Abuse
• Malicious destruction
• Acts of nature
• The temporary or permanent affixing of any items supplied or not supplied by the manufacturer
with any adhesive, fastener or the like.