Warranty

EMI (COMFORTWAVE CHILLED WATER, ENVIROAIR PTAC)
RETROAIRE (PTAC, VPRC/H, RQTH, WATER SOURCE HEAT PUMP CONSOLES)
LIMITED WARRANTY
Effective Date September 1, 2017
THIS LIMITED WARRANTY GIVES THE ORIGINAL PURCHASER ONLY SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE-TO-STATE AND PROVINCE-TO-
PROVINCE
Keep this warranty certificate and the installation manual supplied with your unit for future reference.
Our Warranty
By this warranty statement (“Limited Warranty”), ECR
International, Inc. (“ECR”) issues limited warranties from the
date of installation of the applicable EMI Product (“Product”)
to the Original Purchaser (as defined herein), subject to the
terms and conditions stated below. As used in this Limited
Warranty “Original Purchaser” shall mean, the end-user that
purchased the new Product directly (a) from the EMI brand
dealer; or (b) in the case of a newly constructed home, from
the contractor who purchased such new Product directly from
an EMI brand dealer or wholesaler for installation and use in
the newly constructed home.
EMI/RETROAIRE COMMERCIAL AND
RESIDENTIAL LIMITED WARRANTY
The following limited warranty shall apply to only the
Original Purchaser, at original installation site, of the
EMI/Retroaire Product, used without interruption by the
Original Purchaser.
ECR warrants its Product used in commercial and residential
applications to be free from defects in material and
workmanship under normal usage for a period of one (1) year
from the date of original installation. In the event that any part
of such product is found to be defective in material or
workmanship during this one-year period, then ECR will
repair or replace, at its option, the defective part. Labor
charges to diagnose, troubleshoot, remove and install repaired
or replaced parts are the responsibility of the Original
Purchaser along with any freight charges.
Unit Compressors of such Product shall be free from defects
in materials and workmanship under normal usage and
maintenance for a period of five (5) years from the date of
original installation. In the event that the Unit Compressor is
found to be defective in material or workmanship during this
period, then ECR will repair or replace, at its option, the
defective part. Labor charges to diagnose, troubleshoot,
remove and install repaired or replaced parts are the
responsibility of the Original Purchaser along with any freight
charges.
LIMITATIONS/EXCLUSIONS – APPLIES TO ALL
WARRANTIES
1. ECR will under no circumstances be responsible for and
does not warrant damages or costs due to or arising from
misapplication or misuse, improper installation or service,
components not supplied or approved by ECR, including,
without limitation, indoor and outdoor units supplied by
others, installation and normal maintenance such as, but not
limited to, replacing air filters, cleaning, air flow adjustments,
Products manufactured or distributed by ECR but installed
outside the United States and Canada, damages from
unauthorized alteration, application or improper operation, the
failure of external wiring or other attachments and accessory
products not integral to the Product or the use of parts not
supplied or designated by ECR, damages or repairs as a
consequence of shipping or handling, damages caused by
faulty or interrupted power supply or electrical service, or
damages caused by acts of God including, but not limited to,
wind, hail, floods, lightening, earthquakes or other conditions
beyond the control of ECR.
2. For all sales not subject to the Magnuson-Moss Warranty
Act, there are no implied warranties of merchantability or
fitness for a particular purpose, all of which are hereby
specifically disclaimed. For all other sales, all implied
warranties of merchantability and/or fitness for any
particular purpose are limited in duration to the period of
this Limited Warranty. The rights and remedies provided
herein are exclusive and constitute the entire contract. This
limited warranty and any optional extended warranties are
granted only to the Original Purchaser and become null and
void if payment for the goods or product is in default. This
Limited Warranty is not transferable.
3. This Limited Warranty in no way can be considered as a
guarantee of workmanship of an installer or repairman
connected with the installation or service of the Product or
as imposing on ECR liability of any nature for
unsatisfactory performance as a result of faulty
workmanship in the installation or service of the Product,
which liability is expressly disclaimed.
4. ECR EXPRESSLY DISCLAIMS, AND IN NO EVENT
SHALL ECR BE LIABLE (WHETHER FOR BREACH
OF THIS LIMITED WARRANTY OR CONTRACT,
FOR STRICT LIABILITY FOR NEGLIGENCE, OR
OTHERWISE), FOR ANY SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, LOSS OF GOODWILL,
LOSS OF TIME OR CONVENIENCE, LOSS OF USE
OF THE PRODUCT, THE COST OF A PRODUCT