XPS Card Printer Installation and User Guide February 2011
REVISION LOG Revision Description Date A 1/20/2011 Combined XPS Card Printer Guide and the Installation Guide into one document XPS Card Printer Installation and User Guide 2
HOW-DO I… QUICK LINKS TO FREQUENTLY ASKED QUESTIONS LOAD SUPPLIES Load Cards Load Print Ribbon Load Cleaning Roller Install Ribbon Cartridge USE PRINTING PREFERENCES Open Printing Preferences From My XPS Card Printer From Windows 7 or Vista Start menu From the Start Menu in Windows XP INSTALL OPTIONAL EQUIPMENT Install a Large Output Hopper Install a 200-Card Input Hopper Install the Lock Option USE PRINTER PROPERTIES Open Printer Properties From My XPS Card Printer From Windows 7 or Vista Start Menu Fro
Contents Revision Log ............................................................................................................................ 2 How-Do I… Quick links to Frequently Asked Questions ............................................................ 3 Contents .................................................................................................................................. 5 Welcome to Card Printer Information .....................................................................
Use the Front Panel ................................................................................................................. 50 Use the LCD Menus ................................................................................................................. 52 LCD Menus............................................................................................................................... 52 Messages and Conditions ............................................................................
Settings .................................................................................................................................... 82 Windows Properties and Preferences ..................................................................................... 82 Printer Manager ...................................................................................................................... 82 Printer Driver...........................................................................................
Card Size ................................................................................................................................ 110 Card Material ......................................................................................................................... 110 Pre-Punched Cards ................................................................................................................ 110 New Cards for Color Printing .................................................................
How to Load Cards ................................................................................................................ 134 How to Load Ribbon .............................................................................................................. 135 Load Cleaning Roller .............................................................................................................. 136 Install Ribbon Cartridge ..................................................................................
How to View the Driver Version ............................................................................................ 165 How to View Network Information ....................................................................................... 166 Legal Notices .......................................................................................................................
WELCOME TO CARD PRINTER INFORMATION This manual describes the XPS Card Printer and how to use it. Before you use the printer, install and set up the printer. In most cases, install the Windows driver for the printer as part of setup. See Install the Printer for the steps to follow. Please read this Printer Guide thoroughly before you use the printer. Each card program has specific features, and it is important for you to understand the features of your card program.
ABOUT THE PRINTER Card printers are compact printers that apply images and text to plastic cards. The card printer can print full-color and monochrome images, depending on the type of print ribbon installed. There are several options available for the card printer including magnetic stripe, smart card, automatic duplex, and reject hopper. The configuration label on the printer can help you determine the options installed.
Printer Components Printer with Single-Feed Slot Printer with Input Hopper XPS Card Printer Installation and User Guide 13
Inside a single-feed or hopper-equipped printer Printer with Duplex Option XPS Card Printer Installation and User Guide 14
Inside a printer with a duplex option XPS Card Printer Installation and User Guide 15
Printer Configuration Label The printer has a label on the side of the cover arm that shows the components installed. Find the label on the side of the cover arm: The label shows: • Printer name, which also appears on the model label • Configuration, which includes options in the printer: o Date and country of assembly o The MAC address to use when the printer is connected using an Ethernet network The printer label provides information that is useful when requesting service.
Printer System The card printer is used with other equipment and software to create a card production system. The system produces cards for a specific purpose and the cards must meet requirements. Ask about the requirements for cards that you produce, or see Card Design and Setup for typical requirements. The system can include: • • A PC, with software to support the printer, such as: o The XPS Card Printer Driver for Windows.
creates a Windows desktop icon called My XPS Card Printer. Use My XPS Card Printer to choose the user level. This sets the type of information you view. Using My XPS Card Printer, you can also: • Open the Printers Window to view the status of the printer and to view settings. • Print a guide on a paper printer. • Link to the web site. For non-Windows Users The information for the card printer can be viewed and printed from other operating systems, such as Linux.
INSTALLATION REQUIREMENTS Your installation method depends on how many users will print to the card printer, the operating system you will use to send card data and other decisions in your environment.
• You can connect many network printers to one PC. The maximum number of printers depends on the capacity of the network to deliver data to the printer. Requirements for a USB Connection To install a printer using a USB connection, the following components are required: • A high speed USB port. USB 2.0 is recommended.. • A USB cable to connect the printer to the PC. A USB cable is supplied with the printer. • A PC that meets the requirements listed above.
• Place the printer in an environment with temperatures ranging from 60° F to 95° F (15° C to 35° C). • Use a single phase, 3-wire, grounded receptacle. • Keep all dust, dirt, food, and liquids away from the printer. • Keep paper and foreign materials off the printer. • Place the printer on a sturdy, level surface. • Place the printer away from direct sunlight. • Do not place printer near heating ducts, fans, or other air vents.
INSTALL THE PRINTER This section provides information about installing the printer and driver on a PC running a supported Windows operating system. Printer installation includes preparing the printer and then installing the driver. Most often, the driver is installed using the installation CD shipped with the printer. The driver installation procedure prompts you to power on the printer and when to connect cables. Installation includes the following steps: 1. Choosing Your Installation Method 2.
Choosing Your Installation Method Your installation method depends on how many users will print to the card printer, the operating system you will use to send card data and other decisions in your environment. The printer can be installed using one of the following installation methods: Driver CD The printer ships with a CD in the printer carton.
Printers window to see if the icon for the new printer is displayed. At times, the software installs without displaying the popup. 6. The operating system usually uses the existing driver files to install the driver for this printer. Insert the driver CD only if you are prompted for it. Using more than one printer on a PC When using more than one printer on a PC, keep the following in mind: • Select the printer to use in the ID software or other application.
Prepare the Printer Prepare the printer to print cards by installing supplies including blank card stock, print ribbon, cleaning roller, and optional equipment. For more information on optional equipment, see Install Printer Options. Load Cards If you are using a manual feed printer, skip this step and keep a supply of blank cards close to the printer. For printers with an input hopper, continue with these steps: 1. Open the input hopper (a). 2. Fan cards before placing them into input hopper (b).
2. Remove the print ribbon cartridge. 3. Load a full roll of print ribbon onto the spindle closest to the cartridge handle. 4. Place the empty spool on the spindle with the black gear. 5. Wind the empty spool counter-clockwise one full turn. Load Cleaning Roller Load a new cleaning roller with each new roll of print ribbon. The printer ships with the cleaning roller spindle installed on the print ribbon cartridge. 1.
Install Ribbon Cartridge Install the assembled print ribbon cartridge into the printer. 1. Hold the print ribbon cartridge by the handle and lower into the printer with the handle toward the front of the printer. 2. Check to see that the ribbon cartridge is correctly positioned in the guides. 3. Close the printer cover.
Install the Printer Driver This section provides information about installing the printer driver on a PC running a supported Windows operating system. See PC Requirements for a list of supported operating systems. Most often, the driver is installed using the installation CD shipped with the printer. The driver installation procedure prompts you to power on the printer and when to connect cables.
5. Follow the steps to Prepare the Printer. Use the green media controls to view step-by-step instructions about how to Prepare the Printer. 6. Click the blue arrow pointing to the right. 7. Plug in and power on the printer.
8. The installer will prompt you to connect the printer to the PC using a USB cable. 9. Connect the printer to the PC using a USB cable. 10. When installation is complete, the Print a Sample Card page appears. Check that Ready is displayed on the LCD panel and click the Print Sample Card button.
when the sample card prints successfully. For more information on how to print a sample card or a printer test card, see How to Print a Driver Sample Card or How to Print a Test Card. USB Installation using a downloaded driver The printer ships with an Installation CD in the printer carton. In most cases, install the driver from the Installation CD. If you do not have access to the Installation CD, follow these steps: 1. Log on to the PC as a user with Administrator access. 2.
8. Click the "Install a USB Printer" button. 9. The driver might require additional software, and present a license agreement for that software. Read the license agreement(s) presented, click the "Accept" box and then click the blue arrow. 10. Follow the steps to Prepare the Printer.
Use the green media controls to view step-by-step instructions about how to Prepare the Printer. 11. Click the blue arrow pointing to the right. 12. Plug in and power on the printer. 13. The installer will prompt you to connect the printer to the PC using a USB cable.
14. Connect the printer to the PC using a USB cable. 15. When installation is complete, the Print a Sample Card page appears. Check that Ready is displayed on the LCD panel and click the Print Sample Card button. Installation is complete when the sample card prints successfully.
For more information on how to print a sample card or a printer test card, see How to Print a Driver Sample Card or How to Print a Test Card. Network Installation using the Installation CD 1. Log on to the PC as a user with Administrator access. 2. Insert the driver CD in the PC's drive. The driver installer window opens. 3. Click the "Install a Network Printer" button. 4. The driver might require additional software, and present a license agreement for that software.
5. Follow the steps to Prepare the Printer. Use the green media controls to view step-by-step instructions about how to Prepare the Printer. 6. Click the blue arrow pointing to the right. 7. Connect the printer to the network using an Ethernet cable.
8. Plug in and power on the printer. 9. Use the LCD panel to retrieve the printer's IP Address. For step-by-step instructions, see Retrieve the IP Address.
10. Return to the Main menu on the LCD display. Check that Ready is displayed and the User button glows green. 11. The Card Printer installer opens the Printer Properties window automatically. When this window opens, click the Configure Port button and enter the IP Address retrieved in Step 11 in the Printer Name or IP Address area. IMPORTANT! In some cases, Windows may change the Port Number when the printer's IP address is entered. The printer always uses Port 9100 12.
13. Check that Ready is displayed on the LCD panel and click the Print Sample Card button to verify that the installation is complete. Installation is complete when the sample card prints successfully. For more information on how to print a sample card or a printer test card, see How to Print a Driver Sample Card or How to Print a Test Card. Network Installation using a downloaded driver The printer ships with an Installation CD in the printer carton.
7. Double click the downloaded file. The file will have a name similar to XPSCardPrinterDriver.exe. The driver installer window opens. 8. Click the "Install a Network Printer" button. 9. The driver might require additional software, and present a license agreement for that software. Read the license agreement(s) presented, click the "Accept" box and then click the blue arrow. 10. Follow the steps to Prepare the Printer.
Use the green media controls to view step-by-step instructions about how to Prepare the Printer. 11. Click the blue arrow pointing to the right. 12. Connect the printer to the network using an Ethernet cable. 13. Plug in and power on the printer.
14. Use the LCD panel to retrieve the printer's IP Address. For step-by-step instructions, see Retrieve the IP Address. 15. Return to the Main menu on the LCD display. Check that Ready is displayed and the User button glows green. 16. The Card Printer installer opens the Printer Properties window automatically. When this window opens, click the Configure Port button and enter the IP Address retrieved in Step 14 in the Printer Name or IP Address area.
IMPORTANT! In some cases, Windows may change the Port Number when the printer's IP address is entered. The printer always uses Port 9100.
17. When installation is complete, the Print a Sample Card page appears. 18. Check that Ready is displayed on the LCD panel and click the Print Sample Card button to verify that the installation is complete. Installation is complete when the sample card prints successfully. For more information on how to print a sample card or a printer test card, see How to Print a Driver Sample Card or How to Print a Test Card.
5. Press the Enter key (d) "Status" appears on Line 1 and "Serial Number" displays on Line 2. 6. Press the down arrow key two times (e). "Status " will be displayed on Line 1 and "Network Status" will be shown on Line 2. 7. Press the Enter key (f). "Network Status" will be displayed on Line 1 and "Address Mode" will show on Line 2. 8. Press the down arrow key (g). "Network Status" appears on Line 1 and "IP Address" is shown on Line 2. 9. Press the enter key (h).
PRINTING CARDS This section explains how to: • Print a card to a printer with an input hopper • Print a card to a printer with a single feed slot • Print on both sides of a card • Print a sample card Make sure: • The printer system is set up. See Printer System for details. • The card design is set up. See Card Design if you need to set up the design. • Ribbon is loaded in the printer. See Load Ribbon for the steps to follow. HINTS & TIPS Make sure magnetic stripe cards are inserted correctly.
Printing Cards: Printer with Input Hopper Make sure: Cards are loaded in the input hopper. See Load Cards for the steps to follow. Printing from ID Software 1. From the ID software, use the template or design for this card. 2. Choose the printer if you use more than one printer. 3. Enter the data for this card. Follow the instructions for your software. 4. Capture the photo for this card, if used. 5. Click the Print button to send the card to the printer. Printing from Other Software 1.
Printing Cards: Printer with Single Feed Slot Make sure that cards are available to insert. Printing from ID Software 1. From the ID software, use the template or design for this card. 2. Choose the printer if you use more than one printer. 3. Enter the data for this card. Follow the instructions for your software. 4. Capture the photo for this card, if used. 5. Click the Print button to send the card to the printer. 6. At the printer, insert a card in the single feed slot. Printing from Other Software 1.
USING THE PRINTER This section includes information on using the printer and driver. It details information on using the Front Panel and LCD Menus, responding to error conditions, and printer maintenance such as cleaning the printer.
Use the Front Panel The front panel of the printer provides the controls you need to operate the printer. It includes the following: Power switch Use this button to power the printer off and on. All lights show steady amber while the printer powers on. To power off the printer, press the switch for 1 to 2 seconds until the printer powers off. If the printer is processing cards, you can press for 2 or more seconds to power the printer off immediately. You hear the power-down tone.
Down Arrow, Up Arrow, and Enter keys Use the arrow keys to move through the printer menu system and the enter key to make a selection. See LCD Menus for details. Ribbon Light The ribbon light glows green when the print ribbon is low and glows amber when there is a problem with the ribbon, such as out of ribbon. Off Ribbon is okay Green Ribbon is low - less than 10% remains Amber Ribbon is out or broken. Blinking Amber The printer problem applies to ribbon.
Use the LCD Menus The front panel of the printer includes an LCD display with keys. When the printer is not actively printing cards, the LCD menu is available. See Use the Front Panel for more information about other features of the front panel. Use the menu for tasks, including: • View the printer network IP Address. See Get the Network IP Address. • View the printer USB IP Address. See Get the USB IP Address. • View the printer serial number. See View the Serial Number • Run a cleaning card.
Messages and Conditions When the printer cannot process the card sent, it issues a condition. Conditions are displayed on the LCD display on the Front Panel. In most cases, the driver also displays the condition as a message. See Driver Messages for information about the messages the driver displays. Messages on the Printer • All messages are associated with a card job. • The printer displays a short description and a message number for each message.
Responding to Messages Quick Link to a Message: 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 Message 100: Request not supported To print the card: 1. Change the data to match printer features and settings. 2. Send the new card to print again. HINTS & TIPS • The card, if it started to print, should be discarded. • Make sure you have chosen the correct printer in the application Ask your Manager for assistance if needed.
Message 102: Card not in position The card did not reach the position for the next action, such as printing the card or ejecting the card. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to move the card so the printer can eject it. 3. Replace the ribbon cartridge and close the printer. HINTS & TIPS • Check the ribbon to make sure it is not torn. See Message 110 to fix the ribbon if needed. • Remove any debris from the print area. • Ask your Manager for assistance if needed.
Message 105: Magstripe data error The printer could not verify the magnetic stripe data written on the card. The printer encoded data on the card but could not verify all of the data. To print the card again: 1. Insert a magnetic stripe card that matches the printer settings. 2. Press the User button on the printer or click "Retry the card" in the Message box. HINTS & TIPS • The card might have been turned the wrong way. • The card might not have a magnetic stripe. • Send the new card to the printer.
Message 108: Magstripe read no data The printer did not find any magstripe data on the card. To read the card: 1. Insert a magnetic stripe card with data. 2. Position the card with the magnetic stripe down and to the right side of the printer. 3. Send the new card to the printer. HINTS & TIPS • The card might have been turned the wrong way. • The card might not have a magnetic stripe. Message 109: Print ribbon problem The print ribbon is not moving properly. To fix the ribbon: 1.
Message 111: Card not picked The printer did not pick a card. To load cards: 1. Open the input hopper. 2. Insert cards in the input hopper. Cards can stick together: Slide or fan cards to separate the edges before loading the input hopper. 3. Close the input hopper and resume printing. 4. For printers with single card feed, push the card in until the printer moves it. HINTS & TIPS • Orient all cards the same way.
Message 113: Close cover to continue The printer cover must be closed to print. 1. Close the cover. 2. Push down on the cover to latch it. HINTS & TIPS • Make sure the ribbon cartridge is installed. • Make sure the cartridge handle is even with the edges of the printer. Message 114: Cover opened during job The printer cover must be closed to print. 1. Close the cover. 2. Push down on the corners of the cover to latch it.
Message 116: Magstripe not available Look at the "config" area of the label inside of the printer cover. Does the label show “M” or “J”? 1. If yes, the printer has a magstripe option that is not working. Request service. 2. If no, the printer does not have a magstripe option. 3. To print the card without magstripe, remove magstripe data from the card and send it again. HINTS & TIPS To remove magstripe data, you might need to: • Uncheck a box in the application.
Message 119: Print ribbon not supported The printer cannot use the ribbon installed. 1. Purchase ribbon from your dealer or authorized reseller. 2. Use ribbon designed for this printer brand and model. HINTS & TIPS • When the printer recognizes that a supported ribbon is installed, all enhanced product features are enabled and successful card printing can begin. Message 120: User paused the printer A person pressed the User button on the printer and a card was in process. 1.
Message 122: Magnetic stripe format problem The magstripe data sent does not match the format set in the printer. 1. Ask your Manager for information about the data to send. HINTS & TIPS The printer has format settings for the data that can be encoded on the card. The magstripe data sent does not match those settings. • Ask the Manager to verify that the card, the data, and the printer settings match. • See Magnetic Stripe for information about data allowed for specific formats.
Printer Driver Messages The driver can create and display the following messages. 500 501 502 503 505 506 Message 500: The printer is not available. The card cannot print. The driver cannot communicate with the printer. Make sure the printer is powered on and connected to the PC. 1. Connect the power cord. Use the power switch to power on the printer. 2. Connect the cables from the PC to printer. 3. Use a USB cable(a) OR a network cable (b), NOT both. 4. Make sure all connections are complete. 5.
Message 502: The card data is missing or is not usable. The card cannot print. The driver could not use the prepared data. • The PC did not process the data successfully. • Make sure the data is present. Send the card to print again. • If the card does not print the second time, troubleshoot the problem. • A mistake in using magnetic stripe escapes or blocking escapes can cause this message. Message 503: The magnetic stripe data is missing. The card cannot print.
Message 506: A card is currently processing. The driver is currently processing an interactive job. • Wait until the current card is complete and then send the card again.
Clean the Printer The printer performs best when it is cleaned on a regular basis. The printer should be cleaned when: • The number of cards printed since last cleaning reaches the number for your site • The printer displays a message for which cleaning is a solution • You notice debris, such as lint, on completed cards • You install a new roll of print ribbon • Follow the cleaning guidelines for your site to keep the printer in good working condition.
10. With Cleaning Card displayed on Line 2, press the Enter key to display Start on Line 2. 11. Press the Enter key to display "Insert Cleaning Card" in the LCD panel. The User button and the Card light blink. 12. Open the cleaning card package. Place the cleaning card in the input area and press the User button to start the cleaning cycle. The printer moves the card through the printer several times and ejects it in the output stacker. 13. Remove the used cleaning card.
3. Open the cleaning pen. 4. Using gentle pressure, move the cleaning pen back and forth along the full length of the printhead edge until it is completely clean. 5. Replace the print ribbon cartridge and close the printer cover. Avoid bumping printhead when installing the print ribbon cartridge. 6. Power on the printer. 7. Print a sample card to verify the quality of printing. HINTS & TIPS • Avoid touching the printhead edge with your fingers.
CARD DESIGN AND SETUP Card design is the name given to the combined features of the printed cards. Cards are useful only when all cards contain the required information. Card design includes: • The different types of data such as name and ID number, images including company logo or employee or other photos, and special features such as bar code or magnetic stripe. • The layout of the data. • Processes to improve card life such as topcoat. • Corporate style guidelines.
Card Components The printer can personalize cards with the following components: • Color printing • Monochrome printing • Topcoat • Magnetic stripe • Smart card • Printing and non-printing areas The arrangement or layout of components helps to determine how well your card design works for users. The settings you choose define how the software manages the card components. The software you use to produce cards affects the settings available and how you might use them.
Color Printing This section includes: • Print Ribbon • Managing Color • Printing Text • Printing Graphics • Types of Color Images • High Resolution Print Mode Print Ribbon Color printing uses a print ribbon with three color panels Y (yellow), M (magenta), and C (cyan). The ribbon also includes a black (K) panel and a topcoat (T) panel.
Printing Graphics The printer produces full-color images from most types of graphics. It can use BMP, JPEG, TIFF, and PNG file formats for photos and logos. Vector graphics, such as WMF and SVG files, have components such as shapes with lines and fills. The XPS Card Printer Driver separates each component. Components defined as black in the file are likely to print with the K panel.
Monochrome Printing This section describes: • Monochrome panels in full-color ribbon • Monochrome ribbon • Printing bar codes • Printing text • Printing graphics • High Resolution Print Mode The printer driver or application on the PC prepares the data for the printer to use. The type of data and the type of ribbon installed determine how the XPS Card Printer Driver renders it. Monochrome Panels in Full-Color Ribbon Full-color print ribbon includes a black panel.
Printing Text Printing text using a K panel can make text look crisp, because only one panel is used for printing. Fine text is often more readable when printed with more power. The font you choose also affects how easy it is to read printed text. The printer reliably prints 6 pt Arial font. Bold, sans-serif fonts are more readable after printing than serif fonts, or fonts with thin strokes, as shown at right. Fonts that print well are shown toward the top of the card.
Topcoat Printing When a ribbon with a topcoat or "T" panel is installed, the printer can apply topcoat to the card using the printhead. Full color (YMCKT), KT, and KTT ribbons include topcoat panels. Topcoat protects the printed image on the card. Full-color printing will fade if it lacks topcoat protection. Make sure that the printing is covered with topcoat (except for areas such as magnetic stripe, smart card, or signature panel).
Card Design: Magnetic Stripe This section describes: • About Magnetic Stripe • Magnetic Stripe Formats • Magnetic Stripe Escapes • Magnetic Stripe Fonts About Magnetic Stripe Magnetic stripe is an option available in the printer. See the Printer Status page of Printer Properties for the printer to see if your printer has a magnetic stripe option. The cards you use must also have a magnetic stripe. The magnetic stripe is a brown or black stripe close to one long edge of the card.
ABA (American Bankers Association) The maximum number of characters for ABA format is 37 characters. Numeric characters and the following special characters are allowed: :;<=> TTS (Thrift Third Standard) The maximum number of characters for TTS format is 104 characters. Numeric characters and the following special characters are allowed: :;<=> Single-Track Option The default data encoding format for a single-track magnetic stripe module is the JIS Type II format.
Card Design: Smart Card • About Smart Card • Smart Card Requirements • Smart Card Codes on the Printer Label About Smart Card This section presents basic information about personalizing smart cards. Smart card processing is different from other types of personalization, because the "smart card" step of personalization is controlled by an application that is different from the rest of card personalization. Normally, smart card setup is provided by a value-added reseller or service provider.
Printing and Non-Printing Areas The card design can have areas where printing is not allowed. Such areas can include a magnetic stripe, signature panel, or smart card chip. ID software often manages such non-printing areas automatically. If you use other applications to print cards, such as Microsoft© Word, define non-printing areas using the XPS Card Printer Driver or escape codes. The XPS Card Printer Driver includes standard non-printing areas, such as three-track magnetic stripe and smart card chip.
HINTS & TIPS • Blocking typically extends 0.1 inch beyond the edges of a feature. The dimensions listed include the extended blocking region. • Print several cards using your card design and application to verify that printing and topcoat are applied as you intend. • If you do not use the driver or ID software, you can use the dimensions provided for smart card and magnetic stripe to customize your print and topcoat areas.
Card Layout The arrangement or layout of components helps to determine how well your card design works for users. Follow these guidelines to position card design components for best results. Backgrounds • Consider using a white background for the card to achieve consistent professional results. • Consider using smaller blocks of color, patterned areas, or gradients to highlight printed card features such as a name, photo, or logo.
Settings Settings are available through the XPS Card Printer Driver for Operators and Managers. Managers also can use the Printer Manager to perform setup tasks. Windows Properties and Preferences The XPS Card Printer Driver includes the following interfaces: • Printing Preferences, which provides card design settings, such as Orientation and one sided or two-sided printing. See How to Open Printing Preferences. • Printer Properties, which provides status information about the printer.
PRINTER DRIVER The XPS Card Printer uses Microsoft XPS print technology to support printing from currently available applications. It also supports applications being developed using the newer architecture of Windows Vista and Windows 7 operating systems. The XPS Card Printer Driver: 1. Receives card data from an application 2. Processes it for personalizing a card 3. Sends the prepared data to the printer 4. Checks the printer for card completion 5.
Communication with the Printer How the XPS Card Printer Driver and printer communicate • The printer can be connected to a PC using a USB cable or an Ethernet cable. For both connection types, the printer treats communication as if the PC (driver) is connected over a network. • The driver requires the current printer IP address when it is connected to the printer over a network. See How to View the Network Port in the Driver for more information.
Using the driver The XPS Card Printer Driver provides the Windows dialogs for Printing Preferences for setting the page or card design, and Printer Properties to manage the printer in the Windows environment.
UPDATES, UPGRADES, AND MORE This section describes: • Updates • Upgrades • Deviations Updates An update replaces part of the product you have–usually software–with a newer release. Driver updates and firmware updates are the most common types of update. • Driver Update Driver updates are available from the website or from your service provider. • Firmware Update In most cases, you should update firmware when your service provider recommends it.
Upgrades and Printer Options Printer upgrades and options add functionality to your printer. Upgrades come with installation instructions and are designed to be installed by trained service providers. Printer options are usually installed by operators.
REMOVING A PRINTER FROM A WINDOWS PC This section includes instructions to remove the XPS Card Printer Driver from a Windows PC. If the PC is going to be used for another purpose or reason, you may want to remove the printer and all driver files. When the XPS Card Printer driver is removed, all files associated with the driver such as printer documentation and magnetic stripe fonts, are also removed. Follow these instructions to remove the XPS Card Printer Driver from a Windows PC: 1.
7. Click the Remove the Driver button. 8. Wait until the driver is removed. The installer will show you the progress of the uninstall.
9. You may be prompted to restart the PC. If a restart is required, remove the USB cable and then click the Restart Now button.
TROUBLESHOOTING This section describes: • Troubleshooting Tools • How to Locate the Problem • Installation Problems • Card Appearance Problems • Magnetic Stripe Problems • Driver Communication Problems • For Managers Only Tools for Troubleshooting The tools for troubleshooting a problem are similar to the supplies and equipment you use to print cards: • Cards to print, used at several stages of troubleshooting • Print ribbon • Cleaning supplies, especially printer cleaning cards and a cle
source functions correctly. Connect the printer to a functioning outlet and repeat, beginning with step 1. 3. Make a printer test card. See How to Run a Printer Test Card for the steps to follow. Does the test card print? Does it look like one of the cards shown in the topic? If yes, the printer is working correctly. Continue to step 4. If no, the printer is not working correctly. Request service for the printer. 4. Connect the printer data cable, if needed.
• ID Software • Using the printer plug-in • Other components of the system The XPS Card Printer Driver The XPS Card Printer Driver is provided in the CD Folder, included in the shipping carton. If the CD is not available, you can download the driver from the Web site link at the bottom of this page. Choose Support & Drivers > Drivers & Download from the menu. Enter your printer model in the Enter Product Name or Number area, and click Go.
Installation Troubleshooting This section describes issues that could prevent a successful installation and the recommended solutions to those issues. Choose from the following topics: • USB Installation Troubleshooting • Network Installation Troubleshooting USB Installation Troubleshooting Problem Solution The cable is loose. Reconnect the USB cable to the ports on the PC and the printer. Power the printer OFF, and then back ON. If the PC and printer still do not communicate, restart the PC.
USB not detected. Remove the printer driver before re-installing the printer. For more information on how to remove the driver, see Removing a Printer from a Windows PC. The USB cable is connected before the driver is installed. The first printer installed on a PC using a USB connection must be installed from the driver CD or downloaded driver. Remove the driver before re-installing the printer. For more information on how to remove the driver, see Removing a Printer from a Windows PC.
available, but the printer shows "Ready" on the LCD panel. The printer is not configured with the correct network address. printer communication link. Suggestions: • The computer-to-network connection can be checked by accessing a network resource, such as a network drive. • The network administrator can check communication between a server and the printer. • Make sure the user is logged in to the network.
Driver Problems The driver and printer can have the following communication problems: • The driver does not detect the network-connected printer • The driver does not detect the USB-connected printer • Unexpected messages appear • The driver status or Windows print queue does not provide expected data The driver does not detect the network-connected printer Problem Solution The Printer Properties > Status tab shows the printer is not available.
Bonjour is installed. If Bonjour is not installed and the printer is connected using a USB cable, the driver must be removed and the printer must be installed again. A user with administrator (Windows XP) or Owner/Creator (Windows Vista and 7) permissions is required to remove and install the printer. See the Quick Install Guide, available through My XPS Card Printer, for the required sequence. The SD260 device was removed from the Safely Remove Hardware list. Power off the printer. Wait a minute.
print queue, but does not print. application sent the job. The Eject SD260 device appears in the Safely Remove Hardware list. The USB adapter in the printer appears in the list. This cannot be changed. The print job prints, but remains in the print queue. The printer might be shared with another PC. The printer driver does not support sharing. Close the print queue and open it again to clear it.
Card Appearance Card appearance problems can be caused by many different factors. Click the link below that best describes the card appearance issue seen on the printed card. • Something did not print • Printing includes unexpected data • The color printing has flaws • The printing is too light • The printing in too dark • The monochrome printing has flaws Something did not print Problem Solution Nothing is printed on the card The magnetic stripe Encode Only option is set to On.
Several blank cards are ejected before the full card prints. The application can use the page size in effect when a document is created, and you set the page size after creating the document and before printing. Use the page setup feature of the application to set the page size before creating the document. Consider creating a template for cards that opens at the correct page size. Problem Probable Cause Solution One or more unprinted lines appear on the card. The printhead is dirty or damaged.
The printed card has small unprinted areas. The rollers are dirty or the card packaging contains debris. Run a cleaning card. See How to Run a Cleaning Card. If needed, obtain a different supply of cards. Part of the printed image is discolored. Cards might have fingerprints or other dirt on them. Handle cards carefully. See Card Quality Guidelines. Part of the printed image is discolored. A signature panel is located on the other side of the card.
The printing in too dark Problem Probable Cause Solution The card shows wrinkles in darkly colored areas. The card includes very dark areas. The printhead is not aligned correctly. Change the design to use smaller areas of dark color. Contact your service provider. All color printing is darker than intended. Color adjustment is too dark. Using different card stock changes the appearance of printed cards. Change the color adjustment settings.
Magnetic Stripe To begin troubleshooting a magnetic stripe problem, first print a magnetic stripe sample card from the driver. See How to Printer Driver Sample Cards for the steps to follow. The printer uses the coercivity set using the LCD panel or Printer Manager, and uses the data format set using the Printer Manager. Problem Solution Cards are not loaded correctly. Load cards with the magnetic stripe down and toward the right side of the printer. See How to Load Cards.
you can send data for track 1. The magnetic stripe option and cards must be capable of accepting and encoding each track of data the ID software sends.
For Managers Only The Printer Manager provides access to settings that you can use when setting up card designs, and access to troubleshooting tools. See the Solution Guide, available to users who choose "Advanced" on My XPS Card Printer, for information about using the Printer Manager. See How to Open the Printer Manager to access the printer manager. In most cases, you can perform advanced troubleshooting with the guidance of your service provider.
SUPPLIES AND PARTS This section describes the supplies used with the printer and parts for the printer.
Print Ribbon Print ribbon kits are available from your dealer. Kits include a print ribbon, a cleaning card, and a replaceable cleaning sleeve. For best results, run a cleaning card and replace the cleaning sleeve with each new print ribbon. Color Print Ribbon Color print ribbon is available in either full panel or short panel options. Use full panel print ribbon when the card design calls for color printing on the entire card.
• Black with two topcoat panels (KTT ribbon), 650 images per roll The printer applies Black and two topcoat panels on the same side of the card.
Cards This section describes the cards to use with the printer. For best results, use high-quality cards that meet the specifications and recommendations described in this section. Card Size Use ISO ID-1 size cards, also called CR80 cards. Such cards have the following dimensions: • 3.37 inches long by 2.125 inches wide (85.60mm long x 53.98mm wide). • 0.010 to 0.030 inches thick (0.254 to 0.762mm thick) For encoding magnetic stripe, use cards: • 3.37 inches long by 2.125 inches wide (85.
Card Quality Guidelines Cards must meet the following card quality guidelines for the printer to print high quality graphics on them successfully. Card Surface • The card must be free of irregularities such as particles embedded in the surface. • The card surface must be smooth and even. Surface irregularities can cause loss of contact, resulting in printing voids. • The printing surface must be glossy. • Card edges must be free of raised burrs, which can cause printing voids.
Replacement Parts The following replacement parts for use with the printer are available. Printhead Cartridge The printer has a replaceable printhead cartridge. The printhead is subject to wear or damage and has a direct impact on print quality. Do not touch the printing edge of the printhead in the printhead cartridge. Clean the printhead following the steps in How to Clean the Printhead.
Cables used with the Printer The printer uses a data cable and a power cable. Data Cable The data cable connects the printer to the network or PC sending cards. The data cable can be: • USB cable • Network cable USB Cable Use a USB data cable, 6-ft (2 meters) long, to connect the printer to the PC. Be sure to use a cable rated for USB 2.0 data transmission. Network Cable Use a standard network cable, sometimes called a Category 5 or Cat 5 cable, to connect the printer to a network port.
HOW-TO TOPICS • How to Install a Large Output Hopper • How to Install a 200-Card Input Hopper • How to Install the Lock Option • How to Adjust the Colors Printed • How to View Card Counts using the Driver • How to View Card Counts from the Printer LCD Menu • How to Change a Card Design • How to Run a Cleaning Card • How to Clean the Printhead • How to Set the Driver Network Port Value • How to Encode Magnetic Stripe without Printing • How to Change the LCD Backlight • How to Get the
• How to View the Driver Version • How to View Network Information • How to Print More than One Copy of a Card • How to Set the Print Resolution XPS Card Printer Installation and User Guide 115
How to Install a Large Output Hopper The output hopper included with the printer holds about 25 cards. The printer can be used with an optional large output hopper that holds up to 100 cards. The large output hopper kit includes two base sections and a large output hopper. The two base sections are the same; turn them back to back to use them. Each base has hooks, marked by green circles, to attach it to the printer base.
6. Push up (a) to insert the four tabs in the slots and then push the base back (b) to lock it to the printer. 7. Remove the 25-card output hopper from the printer. Slide it out, similar to a drawer. 8. Slide the 100-card output hopper into the assembled base and printer. Make sure the tabs (in circles) secure the hopper to the printer. HINTS & TIPS • The base sections contain drawers, useful for holding cards, cleaning pen, or other frequently-used items.
How to Install the 200-Card Input Hopper Option The standard input hopper can hold about 100 cards. Some printers can be upgraded to use a 200-card input hopper. The 200-card input hopper kit includes the larger hopper with cover attached. The standard hopper is easily removed and the 200-card hopper can be installed without using tools. 1. Open the input hopper. 2. Press the release tab located on the back wall of the hopper while lifting the hopper up and off the printer. 3.
Install the Lock Option The lock option is a user-installed feature that does not require special tools to install. The package contains a Kensington® Lock with keys, instructions, and a metal security plate. The security plate is installed in the printer and is designed to accommodate the T-bar of the Kensington lock. 1. Prepare the printer by installing the metal security plate and then follow the instructions included in the packaging. 2.
How to Adjust the Colors Printed The XPS Card Printer driver for use with Windows operating systems includes a Color Adjustment feature in Printing Preferences. Using the Color Adjustment tab, you can: • Change the brightness of color printing on the card • Change the contrast of color printing on the card • Change the color balance of color printing on the card 1. Open the Preferences dialog in the following ways: a. Using the Open Printers Window button in My XPS Card Printer b.
Contrast To change the degree of difference between the light and dark values of an image, change the Contrast setting. 1. Click the Up arrow to increase contrast, or the Down arrow to decrease contrast. 2. The Adjusted image shows the effect of the new setting. 3. Click the Apply button after each change to save it. 4. Print one or more cards to verify your changes: 5. Print one or more cards from the ID software. 6. Print a sample card from the Properties Status page. 7.
5. Click the Apply button after each change to save it. 6. Print one or more cards to verify your changes: a. Print one or more cards from the ID software. b. Print a sample card from the Properties Status page. 7. Evaluate the appearance of the cards. 8. Repeat these steps until the cards meet your requirements. 9. Click the Apply button to save the new values. HINTS & TIPS • The settings on the Color Adjustment page affect the color printing of all cards sent from the PC using the driver.
How to View Card Counts using the Driver The XPS Card Printer Driver displays card counts in the Printer Properties dialog. Follow the steps in this topic to view card counts using the XPS Card Printer Driver. 1. Open the Printer Properties dialog. 2. Click the Card Counts tab. 3. The Printer Properties shows current and total counts. 4. Click the Ask Printer for Update button to see the counts if additional cards have printed. About Card Counts: • Total counts are all the cards the printer has processed.
How to View Card Counts from the Printer LCD Menu The printer front panel has an LCD menu system that displays information about the printer, including card counts. See Use the Front Panel for information on all the LCD menu system. 1. Begin with the printer powered on and in the Ready state. 2. Press the User button. The LCD panel display shows "suspended". 3. Press the Enter key to enter the menu system. 4. Press an Arrow key to display "Status" on line 2 of the LCD panel. 5.
13. Press the Enter key to display "Rejected Cards" on Line 2. 14. Press the Enter key to display the Rejected Cards count. 15. Press the Enter display to display "Lost Cards" on Line 2. 16. Press the Enter key to display the Lost Cards count. 17. Press the Enter key to display "Exit" on Line 2. 18. To print cards, press the Enter key repeatedly to return to the "Suspended / Menu Available" display. 19. Press the User button to display "Ready" on the LCD panel.
How to Change a Card Design Card design is the name given to the combined features of the printed cards. See Card Design and Setup for more information. An organization can change: • The arrangement of card components, such as moving a photo from the center to the left side of the card • The source for card components, such as using a different camera for taking photos, or using a new file for a logo. • The components on the card, such as adding magnetic stripe, logo, or bar code.
How to Run a Cleaning Card Run a printer cleaning card to clean debris from the inside of the printer. The cleaning card can remove most contaminants from the printer. 1. Begin with the printer powered on. 2. Open the printer cover and remove the print ribbon cartridge. 3. Close the cover. The Ribbon Light will blink rapidly. 4. Open the input hopper and remove unprinted cards. The Card light will blink rapidly if the printer has the Card Present option. 5. Begin with the printer Ready.
How to Clean the Printhead 1. Begin with the printer powered off. 2. Open the printer cover and remove the print ribbon cartridge. 3. Open the cleaning pen. 4. Using gentle pressure, move the cleaning pen back and forth along the full length of the printhead edge until it is completely clean. 5. Replace the print ribbon cartridge and close the printer cover. 6. Power on the printer. 7. Print a sample card to verify the quality of printing. HINTS & TIPS • Avoid touching the printhead edge with your fingers.
How to Set the Driver Network Port Value The XPS Card Printer Driver uses the Printer IP Address to communicate with the printer when using a network connection. Follow these steps to view or change the IP Address that the driver uses. 1. If needed, obtain the printer IP Address. See How to Get the Printer IP Address. 2. Open Printer Properties. See How to Open Printer Properties. 3. Click the Ports tab. 4. Locate the DXPnn Standard TCP/IP Port for this printer. 5.
How to Encode Magnetic Stripe without Printing Using the XPS Card Printer Driver, you can use the printer to encode magstripe data on a card without printing on it. If you are using ID software to produce cards, these steps are not necessary and you can use the settings in the software to encode without printing. 1. Open Printing Preferences. See Open Printing Preferences for the steps to follow. 2. On the Layout tab, click the Advanced button. 3. Click the Encode Only choice and choose "On" as the setting.
How to Change the LCD Backlight Begin with the printer Ready. The User button shows steady green. 1. Press the User button to display "Suspended" on Line 1 of the LCD panel. 2. Press the Enter key to enter the menu system. 3. Press the Down Arrow key to scroll to the Configuration menu. 4. Press the Enter key to enter the Configuration menu. LCD Backlight is the first choice on the menu. 5. Press Enter to change the LCD Backlight. . 6.
How to Get the Printer Network IP Address The printer can display the IP address it uses when connected to the network. It also displays the Subnet Mask, Gateway Address, and MAC Address. 1. Begin with the printer power connected, and the printer connected to the network. 2. Press the Power button (if needed) to power on the printer. 3. Press the User button to suspend the printer. 4. Press the Enter button to enter the menu system. 5. Press the down arrow to display "Status" on line 2. 6.
How to Get the Printer USB IP Address Follow these steps if the printer is connected using a USB cable and you want to use the Printer Manager. 1. Begin with the printer power connected, and the printer connected to the PC using a USB cable. 2. Press the Power button (if needed) to power on the printer. 3. When the printer is ready, press the User button to suspend the printer. 4. Press the Enter button to enter the menus. 5. Press the down arrow to display "Status" on line 2. 6.
How to Load Cards If you are using a manual feed printer, skip this step and keep a supply of blank cards close to the printer. For printers with an input hopper, continue with these steps: 4. Open the input hopper (a). 5. Fan cards before placing them into input hopper (b). Insert magnetic stripe cards with the stripe down and toward the righthand side of the input hopper. 6. Close input hopper (c).
How to Load Ribbon Load the ribbon when you install the printer and when the ribbon runs out. 6. Open the printer's top cover. 7. Remove the print ribbon cartridge. 8. Load a full roll of print ribbon onto the spindle closest to the cartridge handle. 9. Place the empty spool on the spindle with the black gear. 10. Wind the empty spool counter-clockwise one full turn.
Load Cleaning Roller Load a new cleaning roller with each new roll of print ribbon. The printer ships with the cleaning roller spindle installed on the print ribbon cartridge. 4. Remove the cleaning roller spindle from the ribbon cartridge and slide the continuous cleaning sleeve onto the spindle (a). 5. Snap the spindle with sleeve installed back onto the ribbon cartridge (b). 6. Remove the protective wrapper from the cleaning sleeve (c).
How to Open Printing Preferences You can open the Printing Preferences dialog in the following ways: • Using the Open Printers Window button in My XPS Card Printer • From the Start Menu in Windows 7 or Vista • From the Start Menu in Windows XP Open Preferences from My XPS Card Printer 1. Open My XPS Card Printer from the desktop icon. 2. Click the "Open Printers Window" choice. 3. On the Printers Window, right-click the icon for the printer to select it. 4. Choose Preferences from the Pop-up Menu. 5.
Open Preferences from the Start Menu in Windows XP 1. From the Windows Start menu, choose Printers and Faxes to open the Printers Window. 2. On the Printers Window, right-click the icon for the printer to select it. 3. Choose Preferences from the Pop-up Menu. 4. The Printing Preferences dialog opens. HINTS & TIPS • To save a setting, click the Apply button before moving to another tab. Windows discards settings that are not applied.
How to Open the Printer Manager The printer includes the Printer Manager, which displays information about the printer. The manager or installer uses it to set up the magnetic stripe option and to work with your service provider when troubleshooting problems. 1. Get the printer IP Address: • Follow these steps for a network connection. • Follow these steps for a USB connection. 2. Open the Web Browser on the PC. 3.
• o Printer Status: Choose Status > Printer Status o Card Counts: Choose Status > Audit Data o Model, versions and other information about the printer: Choose Status > VPD o The Supplies installed and information about them; Choose Status > Supplies. For the safest printer, use the Log Out button in Printer Manager and close the browser after logging out.
How to Open the Printer Properties You can open the Printer Properties dialog in the following ways: • Using the Open Printers Window button in My XPS Card Printer • From the Start Menu in Windows 7 or Vista • From the Start Menu in Windows XP HINTS & TIPS The Printer Properties dialog contains settings and values that Windows uses to communicate with and manage the printer.
Open Printer Properties from the Start Menu in Windows 7 or Vista 1. From the Windows Start menu, choose Control Panel. 2. Click the Hardware (Printers) choice to open the Printers Window. 3. On the Printers Window, right-click the icon for the printer to select it. 4. Choose Properties from the Pop-up Menu. 5. The printer Properties dialog opens. HINTS & TIPS Windows 7 includes a priority feature, where 1 is low priority and 99 is high priority.
Printer Permissions The Windows operating systems include security settings. A user with Administrator (Windows XP) or Creator/Owner (Windows Vista and 7) access rights uses them to give or limit access for users to the printer. If the PC to which the printer is attached has more than one user, set permissions that: • Give users access to all features of the printer and driver, including messages. • Messages inform users when they need to change the ribbon, load cards, or fix problems.
How to Print Driver Sample Cards The XPS Card Printer Driver includes a sample card, which shows a basic ID card. The card can be printed with any ribbon the printer supports. The driver also includes a magnetic stripe test card, available when the printer includes a magnetic stripe option. The card has the same data printed on it and encoded on the magnetic stripe. 1. Open Printer Properties. See How to Open Printer Properties. 2. Click the Status tab. 3. The Status tab shows the printer status.
How to Print a Printer Test Card The printer includes a test card that runs without using a driver or other source of card data. Use it to verify that the printer is working. 1. Begin with the printer Ready. The User button shows steady green. 2. Press the User button to display "Suspended" on Line 1 of the LCD panel. 3. Press the Enter key to enter the menu system. 4. Press the Enter key to enter the Maintenance menu. 5. Press the Down Arrow key to display "Test Card" on line 2. 6.
How to Print on Both Sides of the Card Some printers include an automatic duplex module which automatically turns the card to print both sides. Check the configuration label located on the left side of the printer to verify if the printer includes a duplex module. See Configuration Label for more information. The method for printing on both sides depends on the printer model: • Printers that have a duplex module installed, automatically turn the card to print on both sides.
9. The Front Panel shows "Insert same card side 2 up" and the User and Card lights flash. 10. Pick the card up by the edges and turn it over. Insert it under all cards in the input hopper and push until it drops into place. 11. Press the User button to complete the card. The printer picks the card again and prints the second side. HINTS & TIPS The driver uses the "Short Edge" setting for both "Flip on Short Edge" and "Flip on Long Edge" settings.
How to Print More Than One Copy of a Card The Layout tab of Printing Preferences contains a Number of Copies entry area used for printing several copies of the same card design. You can print from 1 to 255 copies of the same card. To print more than one copy 1. If you are using a card design application, set the number of copies in the application. The application settings will override the settings in Printing Preferences. 2. Open Printing Preferences.
How to Rotate the Card 1. Open Printing Preferences. See Open Printing Preferences for the steps to follow. 2. On the Layout tab, click the Advanced button. 3. Click the Rotate 180 selection for the side to rotate. Choose "On" as the setting. 4. For the card shown, rotate the back so the text prints below the magnetic stripe, not on top of it. 5. Click Apply to save the setting, and then click Close on both the Advanced page and the Layout page. 6. Send the card to print.
How to View Printer Status The XPS Card Printer Driver includes the Properties Status page, which shows the printer status, any messages that apply to the printer, and the ribbon installed. The following types of information are available: 1. Open the Printer Properties dialog. See How to Open the Printer Properties Dialog. 2. Click the Printer Status tab. 3. In the lower left area, the tab shows the date and time the information was retrieved from the printer. 4.
Port Type The Port Type line shows: "USB" for a locally connected printer. "Network" for a printer connected using a network connection. The line also displays the printer IP address. Printer Information The Printer Information box shows: Model Model name of the printer. Serial Number The serial number, assigned at the factory, of the printer. Firmware Version The build version of the firmware currently running in the printer. Option information The options or features included in this printer.
How to Find the Printer Serial Number The printer serial number is available from several sources. • When the printer is powered off, the printer configuration label is the easiest way to find the serial number. See Printer Label for information. • The XPS Card Printer Driver provides the serial number on the Printer Properties > Printer Status tab. See How to View Printer Status for more information.
How to Set Magnetic Stripe Coercivity The printer setting for coercivity can be changed from the LCD panel, if needed. Usually, coercivity is a system-wide decision and does not change. 1. Begin with the printer Ready. The User button shows steady green. 2. Press the User button to display "Suspended" on Line 1 of the LCD panel. 3. Press the Enter key to enter the menu system. 4. Press the Down Arrow key to scroll to the Configuration menu. 5. Press the Enter key to enter the Configuration menu. 6.
How to Set the Print Area The XPS Card Printer Driver can prevent printing and topcoat on specific areas of the card. By default, the entire side of the card is printed. If your cards include a magnetic stripe, a smart card chip, or other area, define the area to block printing. For custom print areas, see How to Use Blocking Escapes. For standard areas, follow these steps: 1. Open Printing Preferences from the Start menu. See Open Printing Preferences for the steps to follow. 2. Click the Print Area Tab.
How to Set the Print Resolution The card printer can be set to print at standard resolution, high resolution, or a combination of resolutions. For example, the black text of a card design can print at high resolution while the color images print at standard resolution. The ability of a printer to support high resolution printing is set at the factory. If the printer includes the High Resolution Print option, the available resolutions will be listed on the Status tab of Printer Properties.
How to Set Static IP Address Type The Address Mode determines how the network address of the printer is assigned. The choices are DHCP and Static IP. DHCP stands for "Dynamic Host Configuration Protocol" and means that the network assigns the IP Address to the printer. The printer is set to DHCP in the factory. See How to Get the Printer IP Address if you use DHCP addressing. Static IP means that the IP Address is assigned, usually by your network support personnel.
14. Enter the assigned address: • The IP Address has 4 bytes, separated by periods. • A curser appears under the digit that will change. a. Use the Arrow keys to change one digit at a time. b. Use the Enter key to navigate through the address bytes. The address byte shows three digits when it can be changed and the cursor is under the right-most digit. c. When all four bytes are correct, press the Enter key. 15. Repeat Steps 12 through 14 to enter Subnet Mask and Gateway Address information. 16.
How to Use Print Blocking Escapes The XPS Card Printer Driver provides two methods to prevent printing and topcoat on specific areas of the card. See Printing and Non-Printing Areas for more information. By default, the entire side of the card is printed. If your cards include a magnetic stripe, a smart card chip, or other area, do not print or apply topcoat to the area. You might have other areas, such as a signature panel or hologram, to prevent printing and topcoat.
Print Blocking A print blocking escape statement begins with ~PB% Examples ~PB%10 10 55 15? Printing is blocked in one area and any print blocking set in Preferences is not used. ~PB%10 10 5 5;30.5 45.23 15 15? Printing is blocked in two areas and any print blocking set in Preferences is not used. ~PB%? No printing is blocked and any print blocking set in Preferences is not used Topcoat Add Statement The topcoat add statement prints topcoat in the area defined in the statement.
HINTS & TIPS • Blocking typically extends 0.1 inch beyond the edges of a feature. The dimensions listed include the extended blocking region. • Print several cards using your card design and application to verify that printing and topcoat are applied as you intend. • If you do not use the driver or ID software, you can use the dimensions provided for smart card and magnetic stripe to customize your print and topcoat areas.
How to Use Magnetic Stripe Escapes The data to encode on a magnetic stripe is entered as text and can look like data to print. The XPS Card Printer Driver uses special characters called Escape Codes to identify data to encode. Data within escape codes is not printed. The driver supports several Escape Code systems to allow easy compatibility with other card printers. See Supported Escape Codes. Using Magnetic Stripe Escapes 1. Use ID software or other application to create a card design. 2.
Supported Escape Codes The Escape Code defines the track for the data. The data format for each track is set in the printer, and you must enter the type of data the format requires. The table below shows the default ISO format data, and how the data looks when formatted. The syntax column shows the general statement for how the data must be provided. For each track there is an example of how the data looks.
How to Use Magnetic Stripe Fonts The driver provides fonts to format magnetic stripe data. Use these fonts with applications such as Microsoft Word that do not usually support magnetic stripe data. 1. Use the application's page setup feature to set the paper size to ISO ID-1. Reduce the page margins to match the card design. 2. Format the text and graphics to print on the card. 3. Type the data to encode. • Use a small font size to minimize the amount of space used for encoded data.
• Use a Return or Enter keystroke to end a line. • Use a small font size to shorten lines of text to encode. • Keep text to print on a different line from text to encode. • When the driver adds lines of text for the same track, the sequence is determined by the application. Test your application with the driver to make sure the data is in the correct order. • Magnetic stripe data sent by the driver is always encoded on side 2 of the card.
How to View the Driver Version 1. Open Printer Properties. See How to Open Printer Properties. 2. Click the About tab. 3. The About tab shows the driver version. 4. Click Close to close the Printer Properties dialog.
How to View Network Information When the printer and PC using the XPS Card Printer Driver are connected using a network, the network settings on the PC and the printer must match. The driver Printer Properties dialog includes the Ports tab for specifying or viewing the printer IP Address being used. See How to View the Network Port of the Driver to view the setting.
LEGAL NOTICES Safety and Compliance Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. Regulatory Compliance Notice for USA (FCC notice) This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with this instruction manual, it may interfere with radio communications.
Notice to All Users The printer emits radio-frequency waves and must be used as installed and recommended by the printer manufacturer. You may not modify the printer or how it is used without written permission. You may not operate the printer after modifying it or its method of operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Acknowledgments Datacard is a registered trademark of DataCard Corporation in the United States and/or other countries. PartnerPage is a service mark of DataCard Corporation in the United States and/or other countries. The Color Blue with Platinum Flecks mark is a registered trademark of DataCard Corporation in the European Union and other countries. Microsoft, Windows, and windows Vista are trademarks or registered trademarks of Microsoft Corporation.
