026-1010 Rev 7 06-OCT-2011 Site Manager Installation Guide
Retail Solutions 3240 Town Point Drive NW, Suite 100 Kennesaw, GA 30144, USA Phone: 770-425-2724 Fax: 770-425-9319
Table of Contents 1 SERVER REQUIREMENTS........................................................................................................................................ 1 1.1. INSTALLATION CONFIGURATIONS................................................................................................................................. 1.1.1. Multiple-Server Machine Configuration .............................................................................................................. 1.2.
1 Server Requirements There are several things that can effect how well the Site Manager software will run in a given environment. Each of these is slightly different but can be considered a comparable load on the system. 1.1. Installation Configurations The configuration for installing the Site Manager software is multiple server configuration. 1.1.1. Multiple-Server Machine Configuration 1.
1.2. Application and Database Server Supported Configuration 1.2.1. Multiple Server Configuration 1.2.1.1. Application Server (Separate Machine): • Minimum Specification: - Intel Xeon 1.8GHz with 4GB of memory - 40 GB drive with 20% free space - See Appendix C: Supported Product Versions for the supported versions of Microsoft Windows Server 1.2.1.2. Database Server (Separate Machine): • Minimum Specification: - Intel Xeon 1.
2 Supported Security The product supports the use of all security possibilities available to an Internet product such as SSL, firewalls, VPN, etc.
5 Installation Steps 2. When Yes is clicked, the Site Manager InstallShield Wizard window opens: If upgrading from a previous version of Site Manager, you must first uninstall the program. Skip to the Upgrade section of this install guide (Section 6, Upgrading Site Manager). 1. Insert the Site Manager Installation CD into the CD ROM drive to begin installation setup. a. If the setup does not automatically start, go to Start >Run and type “x:\setup.exe” where x is your installation source location.
4. The Customer Information window will open: Figure 5-5 - Enter Customer Information a. 6. The Web Server Information window will open: Figure 5-7 - Select Tomcat or Another Web Server Enter your name and company name into the respective fields and click Next to continue the install. 5.
a. on the Web Server Information window (Step 6). If you already have a Web server installed, click Yes. 8. Because Tomcat is not being used as the Web server, select the Web server location: Figure 5-11 - Use Tomcat or Install Web Server c. Click OK to continue and the install is terminated. You will need to install a Web server to continue with the install.
12. The Windows authentication window: 5.2. Database Connection Setup 11. The Database Connection Setup window will open after all the prerequisites have been installed. Choose which database Site Manager will be connecting to: Figure 5-14 - Windows Authentication for Microsoft SQL For the Domain field, choose to use either Windows Authentication or SQL authentication for both users (database administrator and Site Manager end user). The same authentication type must be used for both users.
15. Click Next to enter your password and open the Web Server File Location window: NOTE: These parameters must be exact. If the information in these fields is entered incorrectly, you must contact Retail Solutions for assistance. a. Enter the database server, database name, and username into their respective fields: • Server: Enter the name of the server that has the database installed. • Name: Enter the name of the database that Site Manager will use to store its data.
17. After the username has been entered, the Password window opens: NOTE: This location must be correct in order for the application to function. If your Tomcat location has changed because of an upgrade during this install, you must change the location to match this new Tomcat location (the “webapps” subfolder). For Web servers other than Tomcat, please see Web server documentation for correct location details. b. Click Next to continue with the install and create a database or update an existing one.
5.4. Database Setup 5.4.1. Create Database 19. The Database Create/Update window opens: NOTE: If updating or changing an existing database, it is strongly recommended that you back up any existing database before continuing. Figure 5-22 - Database Create Procedure a. Click Next when the database has been created, or click Cancel to quit the install and start over. 5.4.2.
22. The Choose Destination Location window will open where the you may choose where the database scripts will be stored: formation. Click Next to continue. Email Setup 24. To send out advisories by email, enter the name of the machine that will be hosting SMTP in the SMTP field in the Email Setup window and click Next. (Change the Port if necessary and enter the Username if the SMTP server needs a login in order to send emails.
27. If the Web server is up and running, you will be asked to shut it down: Figure 5-30 - Shut Down Web Server If Running NOTE: The Web server must be shut down and ALL PEOPLE MUST BE OUT OF THE DATABASE before the installation can be continued. a. After shutting down the Web server, click OK. Figure 5-28 - Email Setup To complete email setup, enter the sender email addresses in the fields; otherwise, leave blank. The Scheduler email address will be the sender of the scheduled activity results.
29. The Setup Status progress window will display, detailing the status of the setup/installation: Web Server Settings Figure 5-32 - Install Status Figure 5-35 - Web Server Settings 30. If Create was chosen in the Database Create/Update window (Step 19), you will see this type of update status while the database scripts are running: These values are created automatically and are calculated for you based on the amount of memory. These values should not need to be changed.
NOTE: For Site Manager to function, you must start your Web server after the installation is complete. 2. Click the Registration button to proceed in obtaining a license. 33. If the InstallShield Wizard Complete window asks if you would like to restart your computer, select to restart now (Yes) or later (No) and click Finish. Figure 5-39 - Click OK to Proceed 3. Click OK to open the Product Activation License Registration window.
4. To begin entering your information, click the Register button and the window will open where you will enter your information: fy you that your registration information has been sent: Figure 5-42 - Click OK 6. Click OK and you will return to the Feature Licensing page (Figure 5-38). 7.
your email’s To: field. Step 3 - In the Subject: field of your email, enter Site Manager Product Activation License SO# (followed by the Sales Order number obtained from customer service). 4. The Product Activation License Import window will open and show the current state of licensing: Step 4 - Open your browser window and locate the directory that contains the .zip file (verify that it is the most current version if there are more than one). Step 5 - Send the email to SolutionsLicensing@emerson.
8. The Product Activation License Update window will open: Figure 5-49 - Click Apply Imported License 9. Once the Apply Imported License button is clicked, the selected license file will be applied (or click Cancel to stop and exit). 5.6. Launching Site Manager 1. To launch the Site Manager program: a. Open a Web browser. If running the same computer on which Site Manager was installed, type http://localhost/emerson inside the browser field.
6 Upgrading Site Manager ers as they may impact installation after the upgrade is complete. NOTE: When upgrading Site Manager, refer to Technical Bulletin P/N 026-4307 for complete instructions on how to upgrade Tomcat. 1. To upgrade Site Manager to a newer version, run the CD or the setup.exe, and the Upgrade or Remove Program window opens to indicate that the program has been detected.
7 Uninstalling Site Manager 1. To uninstall Site Manager, go to Add/Remove Programs in the Windows Control Panel, choose Site Manager, and the Upgrade or Remove Program window opens indicating that the program has been detected. Figure 7-1 - Select Remove to Uninstall if the install identifies that the Web server is up and running; otherwise the window does not appear.) Figure 7-3 - Click Yes to Continue 5. The Maintenance Complete window will open. Click Finish to complete and exit the uninstall.
8 Quick Start Software Setup 2. Press the Login button or press Return on your keyboard. 8.1. Overview This section gives step-by-step instructions to show you how to log in to Site Manager, set up the navigation tree, user access, and communication information. From the navigation tree you can connect to controllers, set up directory, site, control system, and unit information. 8.2.
2. Call Retail Solutions Customer Service at 770-4252724 with the Hardware Fingerprint to obtain a license key for the desired features you wish to activate. 3. Click the Add Feature button on the Licensing page and enter the key into the boxes provided. 4. Click Save. The key entered will know what feature it is associated with and will populate the appropriate field(s) on the screen. To override an existing key, a new key will need to be added and replace the existing key. Click Cancel to stop and exit.
tion tree where you can continue to add sites and other view levels if desired. control system is visible in the navigation tree. Continue to add other view levels if desired. Figure 8-5 - Control System Configuration Page Figure 8-4 - Site Configuration Page Click Cancel to stop and exit the page. NOTE: Click the Refresh button at the top of the navigation window to see any new levels that have been added. The Windows Refresh button on the browser will log you off. 8.5.3.
4. Enter the user information into the fields and click Save. A user has been created and is saved to the database. Figure 8-6 - User Configuration Page What Else Can You Do On The User Configuration Page? Set the Engineering Units default, activate GS Screen menus, and enable GS Screens to be set as your home page. You have now successfully created a navigational tree structure where you can continue adding directories, sites, and other view levels.
Appendix A: Java Installation Environment are the only two that need to be selected. NOTE: Refer to Appendix C: Supported Product Versions for supported product versions. If you are installing Java Runtime, the following windows will appear. If you need the Apache Tomcat installation, go to Appendix B: Apache Tomcat Installation. 1. The license agreement window will open: b. If you wish to deselect an option, click the down arrow in the icon next to the item and select don't install this feature now. c.
NOTE: If you have questions about the install, contact www.java.sun.com. 5. A progress window will appear showing the progress of the Java installation: Figure A-5 - Java Install Progress Window 6. When the installation of the Java is complete, the Java 2 SDK InstallShield Wizard Completed window opens: Figure A-6 - Java Install Complete Window a. Click Finish.
Appendix B: Apache Tomcat Installation a. Click the I agree button to continue: NOTE: Refer to Appendix C: Supported Product Versions for supported product versions. If you are upgrading from a previous version of Tomcat, click No on this confirmation window to preserve any custom screens and your configuration settings. Refer to technical bulletin P/N 026-4307 for complete instructions if upgrading from a previous version of Tomcat.
tion Options window: Figure B-5 - Tomcat Install Location NOTE: To avoid a change in Site Manager’s location each time Tomcat is upgraded, it is suggested that a generic, non-version specific location for the install be chosen. For example, C:\Program Files\Tomcat. a. click Install: Figure B-7 - Select the Java Virtual Machine Path This default location should be correct, but verify the path and change if needed. 6.
a. Complete the Wizard Setup: Figure B-9 - Click Finish To Complete Tomcat Setup b. Verify the Run Apache Tomcat checkbox is unchecked, and click Finish to close the Tomcat Setup window and complete the setup.
Appendix C: Supported Product Versions The following products used by Site Manager are only supported for the specified versions. Installing products with different versions are not supported. Product Name Supported Version Java 1.5.0_11 Tomcat 5.5.
The contents of this publication are presented for informational purposes only and they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. Emerson Retail Services, Inc. reserves the right to modify the designs or specifications of such products at any time without notice. Emerson Retail Services, Inc. does not assume responsibility for the selection, use or maintenance of any product.