Warranty

Warranty

Limited Warranty

The Ematic brands and its products are owned and operated by Shaghal, Ltd (“Ematic” or the

“Company”). This is a limited warranty for the product purchased and contained in this package

(the “Product”) to you, as the original retail purchaser of the Product (“you”). For Ematic to

honor this limited warranty, you must present a valid, proof of purchase (i.e., a receipt) of the

Product.

This warranty is void if Company deems, in its discretion, that the Product may have been

damaged through modification, improper use, end user negligence, water damage, or tampering

of the bar code of the Product unit. This warranty is a limited warranty for repair/replacement of

product, subject to the conditions set forth herein.

EMATIC IS NOT LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL

OR PUNITIVE DAMAGES AND COMPANY’S TOTAL LIABILITY HEREUNDER SHALL

NOT EXCEED AN AMOUNT GREATER THAN THE RETAIL PURCHASE PRICE OF THE

PRODUCT.

Subject to the applicable provisions set forth herein, with regard to this limited warranty, you are

responsible for all costs in connection with the shipping and handling of the Product to Ematic,

and Ematic is likewise responsible for all shipping and handling of the Product back to you.

Ematic bears no risk of loss of the Product in connection with the transportation and shipment of

the Product in any way relating to this limited warranty.

90 DAYS Parts & Labor

Limited Manufacturer’s Warranty - Ematic warrants to you as the original retail purchaser of the

Product, that should the Product have any defect, under normal conditions, such defect(s) will be

repaired or replaced with new or reconditioned product (at the Company’s option) without

charge, if submitted to Ematic within a period of 90 days from the date of purchase of Product.

This warranty only covers manufacturer defects and the Product must be returned to Company in

its original condition. Proof of Purchase, in the form of a valid receipt, is required.

1 YEAR Limited Parts

The 1 Year limited parts warranty gives you the option to return Product to Ematic for

repair/replacement. You will be responsible for labor charges. This warranty does not cover any

incidental or indirect costs incurred as a result of a defect in the Product, including any

consequential, incidental or indirect damages.

Visit ematic.us/support for customer support regarding your device. To submit a request, fill out

the required information online. You will be provided a ticket number regarding your issue,

which you can refer to when contacting us further.

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Warranty Limited Warranty The Ematic brands and its products are owned and operated by Shaghal, Ltd (“Ematic” or the “Company”). This is a limited warranty for the product purchased and contained in this package (the “Product”) to you, as the original retail purchaser of the Product (“you”). For Ematic to honor this limited warranty, you must present a valid, proof of purchase (i.e., a receipt) of the Product.
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You can also reach an Ematic customer service representative by calling: 1-888-968-1985. We are open Monday - Friday 9AM-5PM PST, except weekends and major holidays. Ematic strongly urges customers to email their inquiry before calling, as this will enable us to better assist you. Our email address is: CustomerService@Ematic.us. Please make sure to include the model number and brief description of the problem you are encountering.