User Manual

42
TROUBLESHOOTING
Concern Potential Cause Common Solution
Dispenser (Ice & Water)
Dispenser
will not
dispense ice.
• There is no ice in the bin
to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• See the “Ice maker is not making any
ice” section above.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will reset
in about three minutes and then ice
can be dispensed.
Ice
dispenser is
jammed.
• Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and
empty the contents. Clean container,
wipe dry, and replace in proper
position. When new ice is made,
dispenser should operate.
• Remove ice cubes that are jamming
the dispenser.
Dispenser
will not
dispense
water.
• Water filter not seated
properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Remove and reinstall the water filter.
For PureAdvantage, be sure to push
the filter in all the way until it clicks
into place and is secured inside of the
water filter housing.
• Replace filter cartridge. Be sure to
push filter all the way in until it clicks
into place and is secured inside of the
water filter housing.
• Open household water line valve. See
CONCERN column AUTOMATIC ICE
MAKER.
Water
not cold
enough.
• The water dispensing
system is not designed to
chill water.
• Add ice to cup or container before
dispensing water.
Water has
an odd taste
and/or odor.
• Water has not been
dispensed for an
extended period of time.
• Unit not properly
connected to cold water
line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.