Use & care guide

21
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Cause Correction
AUTOMATIC ICE MAKER (some models)
Ice maker is not making
any ice.
• Ice maker wire signal arm is
in the “up” or OFF position.
• Household water line valve is
not open.
• Freezer is not cold enough.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
• Move wire signal arm to the “down” or ON posi-
tion. (side mounted)
• Turn on household water line valve.
• See PROBLEM column TEMPERATURES ARE TOO
WARM.
• Turn o household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle
valve. Clean valve. Replace valve if necessary.
Ice maker is not making
enough ice.
• Ice maker is producing less
ice than you expect.
• Freezer is not cold enough.
• Household water line valve is
not completely open.
• The ice maker will produce 2 to 3 pounds of ice
every 24 hours depending on usage conditions. Ice
is produced at a rate of 8 cubes every 75 to 160
minutes.
• See PROBLEM column TEMPERATURES ARE TOO
WARM.
• Turn on household water line valve.
Ice maker will not stop
making ice.
• Ice maker wire signal arm
is being held down by some
item in the freezer.
• Move item and release wire signal arm. Remove
any ice cubes that are frozen together over the
wire signal arm.
Ice cubes are freezing
together.
• Ice cubes are not being used
frequently enough.
• Freezer control is set too
warm.
• Very little food in freezer.
• Remove ice container and discard ice from con-
tainer. Ice maker will produce fresh supply.
• Set freezer control to colder setting. Allow 24
hours for temperature to stabilize.
• Add more food to freezer.
Ice has bad odor and
taste.
• Ice has picked up odor or
avor from strong food
stored in refrigerator or
freezer.
• Water running to ice maker
has poor taste or odor.
• Ice not used frequently
enough.
• Cover foods tightly. Discard stale ice. Ice maker
will produce fresh supply. Replace air lter (avail-
able in select models).
• Add lter to water supply line. Consult a water
purifying company.
• Discard stale ice.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out.
• No electric current is reach-
ing refrigerator.
• See REPLACING LIGHT BULBS in NORMAL OPER-
ATING SOUNDS section.
• See PROBLEM column RUNNING OF REFRIGERA-
TOR.
ODORS IN REFRIGERATOR
Interior is dirty. • Interior needs to be cleaned.
• Food with strong odors is in
refrigerator.
• See table of Care and Cleaning Tips in CARE &
CLEANING section.
• Cover food tightly.
Before You Call